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@blissfullbuda_/TikTok

Need something heartwarming? We got you.

With constant coverage of how we are losing a sense of interconnectedness as a society, stories of communities coming together like this one feel particularly impactful.

On Sept 21, Bill Buda had his final route as a USPS mail carrier, after 31 years of service. A video posted by his daughter, Alexa Buda, shows the entire neighborhood coming out to celebrate the milestone.

In the now-viral clip, Bill is greeted with balloons, hugs, fond farewells, kids’ drawings, tail-wagging dogs, sidewalk art, congratulatory signs, even what looks like a DIY christening with water bottles…pretty much the best sendoff ever.


"People will NEVER forget how you made them feel," Alexa Buda writes in the caption.

Down in the comments, people seconded Alexa’s statement. So many people wrote in to commend Bill for pouring his heart into his job and creating genuine relationships with those he interacted with for decades.

“This is my parents' neighborhood! Your dad was always so kind & i’ll never forget him congratulating me when he delivered my diploma from Kent State.”

“Bill, thank you for your many years of service to Oak Rd, we were out of town Saturday and we missed being able to say goodbye. You were always so friendly and kind, we really appreciated all you did. Enjoy this new chapter!”

“Your dad was always so kind to me and my husband when either of us were out running near HFS! I remember he was a mailman from when we were in grade school and I’m sure he didn’t know who I was but he was always so friendly when I’d see him.”

“Bill is the best. Loved talking with him. I ride an old motorcycle and he saw it in my garage and we talked about rides we've taken.”

“This was so amazing. We just moved to the neighborhood and liked him instantly. Happy retirement!”

Even those who didn’t know Bill were moved by seeing such fanfare.

“I’m CRYING this is so pure, congratulations to your dad. No one better than the friendly neighborhood mailman,” said one person.

Bill told Good Morning America that after being asked multiple times about his retirement, he decided to make things simple by taping a "save the date" card to his customers' doors.

But never did he expect a full blown blowout. Alexa told People that her dad’s normal route lasted an extra two hours because of all the people they would end up talking to.

“I really must have done something right to have this…it was fantastic," Bill also shared with Good Morning America.

With his near perfect attendance, checking in on those along his route (especially on elderly folks), and generally having a perpetually upbeat attitude, it’s safe to say that Bill did, in fact, do something very, very right. And got the recognition he dearly deserved.

And as Alexa shared with People, this heartwarming moment feels especially refreshing in a modern time.

“As this generation becomes more digital, genuine interactions with people are becoming rare.”

Rare, perhaps. But still happening. And still incredibly impactful.

The United States Postal Service has dutifully delivered mail to Americans from deep in the heart of Manhattan to deep in the heart of the rural Midwest for nearly five decades as an official entity and centuries longer than that as a service. Even as electronic communications has taken the place of handwritten letters, most of us still rely on the regularity of mail delivery as part of our daily routine.

Even this 11-year-old knows she can count on USPS delivery, as evidenced by the tic-tac-toe game she started with her delivery person. She taped the "board" to the inside of the lid and takes turns with the mail carrier each time the mail gets delivered.

"My 11 y/o daughter had insisted on checking the mail the last couple of days," wrote BallCoach79. "Today, I checked it. This is what I found."


The image is sweet. But it's also an opportunity to talk about the dire situation the USPS is currently facing—one that could drastically impact the integrity of our upcoming election.


With the coronavirus pandemic showing no signs of slowing down in the U.S., and with far too many Americans refusing to take the necessary steps to mitigating it, our fall is not looking too promising. The pandemic lull that was expected during the summer months hasn't happened, and there was already a second wave predicted as we move into the autumn months. It's quite likely that Election Day on November 3rd will coincide with an extremely dangerous time to go to the polls in person, which means millions of Americans will want to or need to vote by mail.

Despite the fearmongering from certain factions, including the president, voting by mail can be done safely and securely. Several states have voted entirely by mail for many years without any major issues. In fact, Washington state which has allowed all voters to vote by mail since 2005, and the state is ranked second in the nation for electoral integrity.

But voting by mail will only work if our mail system works. And right now, USPS is being effectively destroyed not only by the decreased business mail due to the pandemic, but also by a uniquely weighty congressional mandate to prefund all of its employee pensions, ongoing budget deficits, and demonizing attacks by the president of the United States.

The postal service is something we all take for granted. Because it's always been reliable, we assume it will just always be there. But it's in real danger of running out of money and having to shut down, which would be devastating to our elections, not to mention the other personal and business disruptions it would cause.

We can all help. Here's how:

1. Sign a petition to send to Congress and the U.S. Treasury here.

2. You can also sign a petition by texting USPS to 50409.

2. Help the USPS directly by buying stamps here. (Sales of postage and products is 100% how the USPS is funded. Despite being overseen by the government, no taxpayer funds go to funding it.)

3. No, you can't donate directly to the USPS. Seriously, commit to writing some old-fashioned letters to your loved ones and buy stamps. (Bonus: Buying a bunch of "Forever" stamps now will save you money down the road, since they never expire. And there are tons of cool designs to choose from.)

Also, make sure your order a mail-in ballot now if your state requires you to do that, and send it in at least two full weeks before election day.

Let's all show the USPS some love, both by being kind to our individual mail carriers and by supporting the work they do. The best support we can give is making sure this long-standing institution survives these tough times.

While the 245-year old U.S. postal service battles for its survival, a story of the power of a personal letter is showing us why we cannot let it fail. Not only does USPS provide mail services to rural areas that otherwise wouldn't have anyone to deliver mail or packages, but it serves the public with diligence and heart.

A story shared by a dad of a daughter who loves to write and send letters has tugged at people's heartstrings on social media. Graphic designer Hugh Weber wrote on Twitter:


"Emerson, my 11 year old, is on a bit of a wild ride with the @USPS and our local mail carrier, Doug.

And, I think there's a deeper message to it all.

First, the backstory...

Em has a serious letter writing habit. She maintains active correspondence with over a dozen of her favorite people. And, if you've been the lucky recipient of one of Em's hand decorated letters and envelopes, then you have a pretty good idea of the joy they bring.

A letter from Emerson is likely to include some art, a joke or two, a mention of her younger brother, confessions of her love for Taylor Swift and enough questions to guarantee a response.

So, when she decided to thank our mail carrier for the service he provides us, she left nothing out. In went Taylor Swift, in went the little brother, in went the jokes.

Q: Why do you never see elephants hiding in trees?
A: Because they're really good at it.

Em wrote, "I'm Emerson. You may know me as the person that lives here that writes a lot of letters & decorated the envelopes. Well, I wanted to thank you for taking my letters and delivering them. You are very important to me. I make people happy with my letters, but you do too."

She continued, "The reason you are very important in my life is because I don't have a phone so how else am I supposed to stay in touch with my friends? You make it possible!"

She put it in the box, smiled when he took it & that was enough.

The next day a package arrived with some stamps & two letters. Doug had shared Em's letter with his supervisor, Sara, and they both wanted to share how touched they were by her note.

Sara said that, as an essential worker, Doug might not be able to maintain regular correspondence, but she sure could. Em started writing that very afternoon.

This is when things get interesting. The next week, we got a letter address to 'Mr and Mrs Weber.' It seems that Sara had shared Em's note as a 'Token of Thanks' in the internal newsletter for the Western US and there were some postal folks that wanted to thank her.

Today, we saw Doug getting out of the truck with two BOXES of letters from around the country. We snapped a quick photo through the door as he and Emerson met for the first time. It was a beautiful moment on silent reciprocity.

These letters are so deeply human. They are filled with family, pets, hobbies, community and an overwhelming sense of kindness.

Because Em was fully vulnerable, they were too.

Em shared jokes, so they shared jokes.

Em share her brother, so every gift that was sent came in duplicate.

Em shared @taylorswift13 and it turns out that the US Postal service is filled with lots of undercover Swifties.

One maintenance manager from Minnesota wanted to inspire her to start collecting stamps so he sent along two stamps of his own from the bulletin board in his office to start her collection.

And, they sent stamps to be used as well. Stamps for her to write back. Stamps for her to write others. Stamps, stamps, stamps. (218 by Em's count.)

But, there was something more in these letters. People felt seen - some for the first time in a long time.

"I work alone in a small rural post office..."
"My kids all live far away..."
"Not a lot of people think about how hard we work..."

One wrote,
"I can't tell you how much it means to read your letter..."

Another,
"I have a son in Kuwait and if you have a second to send him a letter he would love it."

And another,
"I know you can't write back to all of us, but maybe I can drop you a line from time to time?"

With dozens of new pen pals, Em did what she does best.

She wrote the dad.
She wrote his son.
She assured the secret swifties not to be embarrassed because her dad likes TSwift, too.
She acknowledged that there WERE a lot of letter but that she had time.
She sees them all.

I'm not sharing this because I'm a proud dad. I'm sharing it because it is relatively easy, if we take the time, to give others the one thing they need to be well - human connection.

I have a friend that says we all just want to be seen, known and loved.

Em does this boldly.

It's #MentalHealthAwareness month and I want to be bold and brave like Em.

We're all in a moment of physical isolation that is amplifying a real epidemic of loneliness, anxiety and depression. I've been feeling it personally since long before we locked our front door.

In the second week of quarantine, I responded to hundreds of DMs from creatives who are feeling this disconnect in a significant way. I heard from college students to senior executives who personally and professionally are stressed, worried and/or afraid.

Two weeks ago, I personally started working with a @talkspace therapist for the 1st time.

For years I've travelled the country talking about relationships of influence, but I've used that travel as an excuse not to seek the support I know I need. This pause gave me time to act.

I have incredible family & friends, but the truth is that I needed more. And, sending texts via an app has been the small step I needed.

Moral of the story: it's the small things that matter most, friends.

Send a letter.
Make a call.
Practice self care.
Take a step of boldness.
For yourself or for others.

And, thank your mail carrier (from an appropriate distance.) They are working extremely hard to keep us all connected.

And, if any of you are feeling isolated, anxious, scared or depressed, those feelings are valid. I'm feeling them, too.

And, I'm here if you need me."

What a beautiful example of humans reaching out and touching other human hearts in simple yet profound ways. In a time when we are more physically isolated than ever, seeing these sincere efforts to connect are truly hopeful. And at a time when the postal service needs support, what a lovely illustration of why it's worth saving.

To support USPS, you can buy stamps on their website. ("Forever" stamps will always work for sending a letter, even if stamp prices go up. Stock up and send grandma or an old friend a card or letter in the mail. You know they'll love it.)