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Joy

Instacart delivery person followed her instincts and ended up saving the life of a customer

"You're supposed to take a picture and leave, and I could not just leave."

Jessica Higgs had a sense that something wasn't right at a customer's house and her action saved his life.

One the more mysterious aspects of being human is our sense of intuition. This "sixth sense" isn't something we can see or measure, but many people have experienced it in some form or fashion. Maybe it comes as a strong feeling that something isn't right, or that we or someone else should or shouldn't do something. It can be hard to read—not every feeling we get is truly our intuition—but there are plenty of examples of people trusting their instincts and being glad they did.

One such story has gone viral on TikTok. Jessica Higgs, a mom who works as an Instacart grocery delivery person, shared a story in an emotional video that illustrates the importance of listening to that inner voice when it prompts you to make sure someone is OK.

"I just want to start this off by saying if you see something, say something," Higgs said.



She explained how she had done an Instacart order the previous day for a daughter who was ordering for her older dad who couldn't shop for himself. She said she was going the extra mile like she always does for her customers, and that the daughter told her to just drop the groceries on the porch and he'd get them. That's what Higgs would usually do.

"I get there and something was telling me no, you gotta help this man out," she said. "He came out, and I was like OK let me help you, and I got the groceries. You're not supposed to go into someone's house, but I used my judgment and I brought the groceries inside and put them down wherever he wanted me to put them down. You're not supposed to, but I did. And you're supposed to just take a picture and leave, and I could not just leave."

@jessicahiggs3

@Instacart #28DaysOfEucerin #fyp

Higgs noticed that the man looked really sick and she was really concerned. A voice in her head said, "You gotta say something. You gotta say something, Jess." Rather than mark the order as complete, she messaged the man's daughter and told her that it was really unprofessional to say something like this, but she felt like her dad wasn't doing well. "There's a propane tank in there," she told the woman. "I was in there maybe five feet and I got dizzy. There's got to be a leak. He might not be doing good because of this leak."

The woman said she would send her son over to check it out and Higgs left. The woman changed her tip from $14 to $100, which Higgs appreciated, but the message she sent her the next morning was a much greater reward for her going the extra mile.

"Thank you so much, once my son went to check on my dad it turned out it was definitely leaking," she wrote. "You definitely saved my dad and my younger son's life!!!"

Through tears, Higgs said, "I'm just an Instacart worker, but if you see something, say something. I did and I'm so happy I did."

Higgs' TikTok has been viewed more than 15 million times and has been shared widely on social media. It has also attracted the attention of big companies.

Royal Caribbean Cruises shared a TikTok video of its own praising Higgs for her heroic act and offering her and her family a seven-day cruise anywhere in the world. "Cause even heroes need a vacation," the company wrote.

@royalcaribbean

Stitch with @jessicahiggs3 - cause even heroes need a vacation. Thanks @captaincruiseguy

Old Navy connected with her and arranged a shopping spree where she got to model several new outfits. People Magazine commented, "You’re literally a HERO! Good job trusting your instincts. 💕" Even TikTok itself wrote, "You are amazing ❤️thank you for sharing this with all of us."

Lots of commenters also pointed out that she's not "just an Instacart worker." Her work is important, she's providing a needed service and any job done in a spirit of helping others should not be minimized. If she hadn't been there doing her job well, that man may not be here. Never underestimate the difference each of us can make by the simple act of looking out for one another, friend and stranger alike.

Higgs' heartfelt story touched millions, and she's being rightly rewarded for listening to her heart and going out of her way to help someone. Gotta love seeing good things come to people doing good. Well done, Jessica Higgs.


This article originally appeared on 02.08.22

Celia Robbins/X (used with permission)

Celia Robbins regretted not buying a puffin sweater in Iceland three years ago.

We all know that social media has its pitfalls. In fact, the U.S. surgeon general even wants to put a warning label on social media apps to alert us to the health danger it poses, especially to young people.

However, social media has also connected people around the world in a way that humanity has never seen before. That can be both good and bad, but when it's good, it can delight and inspire people around the globe.

That's where an Icelandic puffin sweater comes in.


Celia Robbins shared a post on X explaining that her 14-year-old daughter had asked her if she ever has any regrets.

"While I know she was asking this question on a philosophical level, my mind immediately went to this puffin sweater I saw in Iceland," she wrote. "It's been 3 years since I saw it in a shop there, & I still regret not buying it."

Three years may seem like a long time to be pining for a sweater, but non-buyer's remorse is a real thing, especially when you can't just hop online and order something. Robbins really loves puffins, but the sweater was too expensive for her buy at the time, and when she went back to Iceland in 2022, she couldn't find it again.

Fortunately—but unexpectedly—a random stranger who lives 4,000 miles away had the exact opposite regret about exactly the same sweater.

David Wiskus, who is the CEO of Nebula and lives in New York, shared that his regret was that he bought that puffin sweater for his wife two years ago on a trip to Iceland.

"She has worn it zero times," he wrote. "I'm in NYC. Cover shipping and it's yours."

Robbins was incredulous, but Wiskus was serious. "I would never joke about a puffin sweater," he wrote.

The people of X became invested in the puffin sweater exchange. What are the chances, after all?

But sure enough, 10 days after Robbins posted the photo of the sweater she wished she'd bought, it arrived at her home in Berlin, Germany. Wiskus even covered the shipping and expedited it, despite Robbins offering to pay for it.

And wouldn't you know, it fits her perfectly.

Robbins told TODAY.com she almost started crying when she received the package.

“I don’t know how else to explain it, but it’s like a tiny little moment where the universe cared about me," she said. “I’m living in a new country. We’ve only been in Berlin for like 11 months, and sometimes life is really hard. I don’t speak German. I thankfully have a job where I get to speak English, but this was just the universe being like, ‘Hey, I care about you and what you want.’”

Wiskus told TODAY.com that he was on a work trip to Amsterdam when he happened to come across Robbins' tweet and immediately recognized the sweater. It still had the tags on it in his wife's closet.

“I was sincere. I would happily get rid of that sweater,” he said. “I didn’t realize so many people on the internet would be that excited about it.”

“I can’t stress enough, I really thought this was just, like, doing a funny bit with a random stranger on (X) and it’s just turned into this other thing," he added. "But the sincerity of it is what I find so charming.”

How does his wife feel about him giving away her sweater? She's okay with it, he said, but she did tell him, “you’re going to have to take me to Iceland so I can get another sweater.”

People have loved the story on Upworthy's Instagram page, celebrating the internet being utilized for something so wholesome and magical:

"This is ABSOLUTELY what the internet is for. Nothing more. Nothing less."

"This is what I had hoped the internet and social media would partly be, connecting people around the world in really zany but loving ways. Keeping hope alive."

"Stories like these keep me coming back to the internet 😍👏🐧"

"This is the best damn use of the internet—more like this story!"

Who knew it a puffin sweater would bring people together to gush over the positive side of social media.

Baby Cora bears a striking resemblance to actor Woody Harrelson.

We can all get a little fascinated by doppelgängers and it's fun to find people who look alike. But what do you do when your baby girl looks uncannily like a famous middle-aged man?

Mom Dani Grier Mulvenna shared a photo of her infant daughter Cora side by side with a photo of Woody Harrelson on Twitter, with the caption "Ok but how does our daughter look like Woody Harrelson." The resemblance truly is remarkable, and the tweet quickly racked up hundreds of thousands of likes, shares and replies.


Naturally, the jokes about Harrelson being the baby's secret father came next, but then Harrelson himself got wind of it.

The actor shared a screenshot of Mulvenna's tweet on his Instagram page and included a delightful little poem he called "Ode to Cora."

You're an adorable child
Flattered to be compared
You have a wonderful smile
I just wish I had your hair

How adorable and wholesome is that? Not only did he acknowledge his look-alike, but he even made a self-deprecating joke about his receding hairline.

People gushed in the comments and Mulvenna shared how tickled her daughter will be someday by the connection.

"You've made our day ❤️ can't wait to show her this when she's older, you have another fan for life xxx," she wrote.

Mulvenna also shared on Twitter that her daughter doesn't always look like Woody Harrelson, but when she does, she really does.

What a cutie. What's hilarious is that sweet little Cora has no clue about any of this excitement and she won't for many more years. What a fun story her parents will be able to share with her.

Social media has created a world where people can connect in ways they never would have before. When these platforms are so often used for negative means, it's lovely to see something so sweet and pure come out of them.


This article originally appeared on 08.05.22

Joy

Two awesome strangers brought gifts for a newborn baby after receiving a misdirected text

A text directed to the wrong person brought two families together in a very heartwarming way.

via Deorick Williams/Facebook

Mark and Lindsey Lashley welcome their child with new friends.


What happens when the proudest moment of a parent's life is also the strangest?

Just ask Mark and Lindsey Lashley from Georgia.

On March 19, they welcomed their first child Cason, a healthy baby boy, into the world. Nothing out of the ordinary there.


Then Cason's grandmother decided to send a text to family members about her newest bundle of joy. Again, nothing unusual there either.

But when that text went to a stranger named Dennis Williams, and he decided to join in on the celebration, things became even more interesting. Check out the exchange below.

friendship, kindness, family, inspirational, comedy, babies

The group text that started it all.

Photo from Deorick Williams's Facebook page.

And just like that, the Williams brothers arrived at the hospital with gifts and well-wishes for the new mom and dad.

The following note from the Lashley family was posted on Williams' Facebook page praising the brothers' kindness and generosity for providing a small token to a family they didn't even know a few hours beforehand.

The best sentiment from the Lashleys:

"If we all only had this kind of heart.”

This hilarious and heartwarming story is going viral for all the right reasons.

Plenty of stats and polls point to a depressing truth: Our world is becoming more and more divided by racial, ethnic, religious, and cultural lines.

But it's easy to forget just how far we've come:

Two random black dudes showed up in the hospital room of a white family to provide gifts and love to their newborn baby, and the Internet universally loved it. That, in itself, is an epic feat.

These families will be connected forever due to a random act of kindness that warmed the hearts of millions.

Not to mention, when baby Cason grows up, his parents will have one amazing birth story to share with him.

But first, let's share this great story with everyone who needs a smile.


This article was originally published on 3.22.16