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A woman with dementia adored her haircut. Her husband's letter to the stylist is everything.

Grab a tissue, folks, because this is one of those stories that has almost too much love and goodness to bear in it.

Sara Verkuilen was working at Hair Cuttery in Round Lake Beach, Illinois last winter when an older couple walked in for a haircut. "I don't think I had ever done their hair before," Verkuilen told Upworthy. "They were walk-ins."

The man and his wife were "just really cute together," she recalled. "He was so sweet with her and obviously very in love."

Little did Verkuilen know how much of an impression her personal service and professional skills would have on both them that day.


The stylist shared a letter she received recently from the husband, signed only as "a grateful customer." The letter reads:

"Dear Sara,

This is a little bit awkward. But I've waited a really long time to pass this on to you.

My wife and I came in for haircuts shortly before Christmas of last year.

My wife was suffering from dementia, and you treated her as if you'd been working with dementia patients all your life. You let us sit next to each other, and when it came time for her cut you turned her chair towards me so I could watch her expression as you cut her hair.

It turned out even better than I thought it would.

Sadly, she died in March. And that haircut was one of the last, best moments of her life. She felt so pretty. She visited the mirror in her bathroom several times during the day and would come out beaming.

To see her so happy was priceless.

Looking back, it was likely dozens of haircuts you gave that day. But one which revitalized a woman's sense of self and her singular beauty. I hope you always realize the power of your profession.

It's so easy to take things like that for granted.

Sincerely,

A grateful customer"

Verkuilen said she wishes she could contact the man. She doesn't remember the couple's name and the letter didn't give any personal information, but it meant a great deal to her to receive it. She says she'd been feeling kind of stuck and bored in her career, which she's been in about eight years, and this letter gave her the boost she needed.

"Receiving this letter was a huge reminder why I do what I do," she said. "It's an amazing feeling seeing someone look in the mirror after a transformation and smiling. Seeing how beautiful they feel, how confidence levels change. But it's an extremely difficult career. I get burnt out easily. I hope this letter can restore faith in other stylists that are maybe doubting if this career is right for them. We touch more than hair and I hope all the stylists out there realize how important they are and how what we do can have such an impact on our clients."

She also hopes seeing the letter helps clients understand that stylists don't "just cut hair."

What a beautiful reminder to appreciate people who work in service jobs, the little things that make us happy, the "singular beauty" of our loved ones, and the time we have with them.

A breastfeeding mother's experience at Vienna's Schoenbrunn Zoo is touching people's hearts—but not without a fair amount of controversy.

Gemma Copeland shared her story on Facebook, which was then picked up by the Facebook page Boobie Babies. Photos show the mom breastfeeding her baby next to the window of the zoo's orangutan habitat, with a female orangutan sitting close to the glass, gazing at them.

"Today I got feeding support from the most unlikely of places, the most surreal moment of my life that had me in tears," Copeland wrote.

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Small actions lead to big movements.

Acts of kindness—we know they’re important not only for others, but for ourselves. They can contribute to a more positive community and help us feel more connected, happier even. But in our incessantly busy and hectic lives, performing good deeds can feel like an unattainable goal. Or perhaps we equate generosity with monetary contribution, which can feel like an impossible task depending on a person’s financial situation.

Perhaps surprisingly, the main reason people don’t offer more acts of kindness is the fear of being misunderstood. That is, at least, according to The Kindness Test—an online questionnaire about being nice to others that more than 60,000 people from 144 countries completed. It does make sense—having your good intentions be viewed as an awkward source of discomfort is not exactly fun for either party.

However, the results of The Kindness Test also indicated those fears were perhaps unfounded. The most common words people used were "happy," "grateful," "loved," "relieved" and "pleased" to describe their feelings after receiving kindness. Less than 1% of people said they felt embarrassed, according to the BBC.


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She's enjoying the big benefits of some simple life hacks.

James Clear’s landmark book “Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones” has sold more than 9 million copies worldwide. The book is incredibly popular because it has a simple message that can help everyone. We can develop habits that increase our productivity and success by making small changes to our daily routines.

"It is so easy to overestimate the importance of one defining moment and underestimate the value of making small improvements on a daily basis,” James Clear writes. “It is only when looking back 2 or 5 or 10 years later that the value of good habits and the cost of bad ones becomes strikingly apparent.”

His work proves that we don’t need to move mountains to improve ourselves, just get 1% better every day.

Most of us are reluctant to change because breaking old habits and starting new ones can be hard. However, there are a lot of incredibly easy habits we can develop that can add up to monumental changes.

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