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When a person gets to a point where they are actively considering taking their own life, helping them out of that state is a delicate endeavor. Sometimes a major intervention is necessary. Sometimes being reminded by an anonymous stranger that life is worth living is helpful. And sometimes, a non-human touch can be the catalyst that pulls someone away from the edge.

When first responders were called to a bridge near Exeter in southwestern England where a woman was standing over the guard rails, threatening to take her own life, the Devon and Somerset Fire and Rescue Service (DSFRS) showed up to help. In a post on Twitter, DSFRS explained that multiple agencies had responded to the scene, and that police negotiations weren't going particularly well.

"The situation was becoming increasingly worrying," they wrote.

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