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UPS driver breaks down into tears saying goodbye to dogs he's known for over 10 years

The driver was making his last route, and shared an emotional farewell with his furry friends.

Mail carriers are a vital part of our community.

People in service jobs can become really bonded and connected with the people they serve—as well as their animals.

For a Georgia-based UPS driver, his last shift meant having to say goodbye to two sweet Brittany breed pups that greeted him along his route over the past 10 years. Bidding that decade-long friendship farewell was nothing less than a tearjerker.

In a touching clip shared by @ABC News' TikTok on June 23, the UPS driver (named Mario) makes his way to the house, package in hand, as the dogs welcome him with full tail-wagging excitement. Honestly, without the sniffles of the dog mom capturing the video, you’d probably think nothing of this interaction.

ups driver, ups, brittany dogs, positive news, feel good stories, wholesome tiktok, dogsA Brittany puppy.Photo credit: Canva

“Hey Mario,” the woman says, overcome with emotion. “Thank you.”

“Thank you,” Mario whispers back, also verklempt.

“I love you man, I really do,” the woman says, to which Mario replies, “Thank you I love you too.”

While the dogs don’t audibly say anything, the love they feel for Mario is also very visible. The entire video is five seconds shy of a minute, yet it packed quite the emotional punch in very little time.

@abcnews After more than a decade of dog treats and deliveries, a UPS driver in Georgia shared an emotional moment with a couple of pups and their owner as he bid them farewell during his last shift.
♬ original sound - ABC News

“This should be a UPS commercial," one person wrote.

Even the official UPS TikTok account chimed in, saying “You never expect a goodbye to hit this hard.”

So many people shared their appreciation for some truly positive interactions, especially in such dark and uncertain times.

“THIS is what our world needs,” one person wrote, while another echoed, “this is what this world is supposed to be like, nothing but love.”

“I needed this today. There's so much hate in this world. My heart really hurts,” added a third.

Indeed, there might be many unsavory things happening right now, but so much of the world also looks just like this, full of harmonious coexistence, shared appreciation, easygoing friendships, and love for one another. Those things might not always make headlines, but they do exist, and sharing these moments gives us reason to keep going.

ups driver, ups, brittany dogs, positive news, feel good stories, wholesome tiktok, dogsA mail delivery carrier.Photo credit: Canva

It also just goes to show how mail carriers provide not only a vital service, but a sense of much-needed community to animals and humans alike. As folks in the comments suggested, Mario, the woman, and the doggos can hopefully continue their friendship even if his time at UPS is ending. After all, why rob these pups of their BFF?

Relaxed008/YouTube

UPS driver invited to family's cookout.

Family cookouts are the ultimate get-together. Good food, good people, and good quality time together. Invites are usually extended to close friends and kin—but one family extended the invite to a UPS driver (and total stranger) working a shift on a holiday weekend, proving community and hospitality are still alive and well.

TikToker @1fanto shared a touching video with his followers from Easter weekend where his family invited a UPS driver making rounds in their neighborhood to come to their cookout and 'make a plate.'

"Everybody family around here 😭," he captioned the video. "Everybody invited to the cookout.😂"

@1fanto

Everybody family around here 😭 #easter #cookout #wherethefunction

In the video, the UPS driver is seen standing in the family's driveway, and a group of cookout attendees warmly welcome him to join them. The uncle of @1fanto says to the driver, "You've been working hard all day man, you can go on in there!" He calls out for a woman named Stephanie to "take care of him!"

The UPS driver walks up the driveway, and they encourage him to go inside and get his fill as he enters the garage. After securing a plate of food and a drink, the driver walks back outside to mingle with guests, shaking hands with the uncle who invited him.

"You good?" the uncle asks, and the driver responds, "Yeah I'm good. They hooked me up. Thank you so much. Appreciate y'all for inviting me out." On his way back to his truck, the uncle encourages the driver to invite other workers to stop by as well.

@1fanto

Explaination to last video! Thank yall for the support really appreciate it. Yall are invited to the next cookout 🤝. #easter #cookout #fyp #upsdriver #invitedtothecookout

In a follow up video, @1fanto explained more about how the invite went down. He shares that the UPS driver was driving by the family's house on the Saturday before Easter, and at the time the family was enjoying a big fish fry cookout together. His uncle flagged the driver down, and he pulled over.

He shares that his uncle told the driver, "Go inside and get you a plate!" The driver asked him, "Are you sure?" But he reassured him, adding that the family made sure to ask the driver what he wanted and didn't want on his plate to "make sure he was good and got everything he needed".

"I saw it had a positive impact. That's what my family do. That's not something that we just do for social media," @1fanto shared. "That's something that we do on a regular basis that doesn't just happen when the camera's on. It happens when the camera's off, too. We're all equal. We all bleed the same."

Viewers had lots of positive things to say in the comment section.

"I am a UPS driver and that makes our day. People showing love to us"

"Your family represents the best of America🫶🏼 Your uncle is now all of our uncle."

"Working the holidays suck. But they made that man’s entire day. Love it."

"I love when people are nice for no reason. You’re so real ♥️thank you for being so kind."

Her delight at finding a snack she liked has people in stitches.

In the age of Amazon and other online retailers, delivery drivers have become an integral part of our lives. But most of us rarely interact with the people who drop packages at our door via UPS or FedEx or USPS, and if we do, it's usually only for a few seconds. We might manage a friendly "Good afternoon!" or quick "Thanks a bunch!" as they hustle to and from their vehicle, always rushing to fulfil their quota as efficiently as possible.

Delivery folks work hard. They're on their feet much of the day, traipsing up hundreds of front walks a week, through all kinds of inclement weather. Yes, it's their job and they're paid to do it, but it's always nice to have your work seen and appreciated, which is one reason a video of UPS driver discovering a sweet treat on a customer's front porch is going viral.

Another reason is that it's just hilariously adorable.

A doorbell camera caught a UPS driver wearing a holiday bauble headband walking up to the door and dropping off a package as she talks to herself. After she takes a photo of the delivery, she sees that the customer had left a little tray of drinks and snacks, and her "Oooh, do I see honey bunny?" is a sign of the hilarity to come.

Watch her reaction and the way she joyfully make her way back to the truck.

Unsurprisingly, people are in love with the driver and her giddy goofiness.

"I literally laughed out loud at her crazy walk back to the truck. I need more people like her in my life."

"I have a friend like that, he just makes my day every time we see each other. 😂"

"That is way adorable! Simple act that makes the day of a random person <3."

"I don’t know anything else about her but she’s my new fave human."

"OMG she reminds me of our mail carrier so much. We leave her cookies at Christmas and she always does a little happy dance that day."

Delivery drivers and former delivery drivers shared that these kinds of gestures really do mean a lot.

"As a former delivery driver, i want you to know that if you leave snacks and drinks out for us, we love you to the moon and back. 💜"

"Driving for Amazon paid my rent for 10 months. Not exaggerating when I say that it was a dark time in my life. Snacks made me smile. every. single. time."

"I mean... I literally took something from every house that had stuff out. I worked 10-12hrs+ during the holidays... I needed every calorie I could get walking 20-30miles a day."

"Even when I didn't take them I appreciate them. it's like seeing a sign that says we love delivery drivers."

"I'll tell you what, the people who leave food got me through my holidays as a postal carrier. Nothing slaps harder than an ice cold redbull and bag of pretzels and ice cold bottle of water that was left in a cooler. I had a lady who asked me what I liked and then had sperate bags labeled "Mail carrier USPS" and "UPS GUY" and "FED EX GUY" with our preferred snacks. She asked me what my favorite ice cream was and she knew my mile long loop and knew when I parked, I'd be done in 15mins, so, she'd be waiting at the truck every day all summer with an ice cream and a napkin.

There are some people who just f---ing make the day feel worth it, if you are one of these people, you are what makes delivering mail worth it. We do notice the nice things you do for us, THANK YOU."

"I do this during the summer. I'm in Texas so it's routinely over 100°F. I'm always trying to make sure there are cold drinks for our postal workers and delivery people."

"I do it during Australian Christmas. 40c/100f plus on a December day. Coke water and Gatorade always gone by lunch."

It's a good reminder that it doesn't take a lot to show appreciation and make someone's day. These kinds of positive interactions, even when asynchronous and not directly face-to-face, are an important part of building the kind of world we all want to live in.


This story originally appeared last year.

"Dee" the delivery guy stoked to get some Doritos.

Sometimes the smallest gesture can change someone’s day for the better, especially when that act of kindness lets them know their work is appreciated. During the pandemic, delivery drivers have done a fantastic job keeping people healthy, so Toni Hillison Barnett told KKCO News 11 that she and her husband started a tradition of leaving snacks for their drivers on the front porch around 2020.

The Barnetts, who live in Louisville, Kentucky, can see the drivers' reactions by recording them on their doorbell cameras. “I live for reactions like this to our snack cart! Thx to all of the delivery drivers out there! We appreciate you!” Toni wrote on an Instagram post.

Recently, one of the Barnetts’ delivery guys, a joyous fellow that we believe is known as Dee, went viral on TikTok because of his positive reaction to receiving some snacks during his deliveries. The snacks are tasty, no doubt. But it’s also wonderful to feel appreciated. After Toni posted the video, it received more than 100,000 views.

“Oh my God, you guys are the best, I gotta take a snapshot of this,” Dee can be heard saying in the video. “Oh, Capri Suns are my favorite. Yes!”

@toniraebarnett

Snacks for our delivery drivers. This reaction might be one of the best! #snackcart #fyp #ups #nestcam #christmas #delivery #foryou

“Seeing a grown man get so excited about Capri Sun is extra wholesome," abigailbaet wrote on the TikTok post.

A fellow delivery driver explained the reason why he probably appreciated the gift so much: "I'm a delivery driver and so far had one house to do this … it was the best. Half the time we don't have time for a break and work 10+ hours," Michelle Mumpower wrote.

Dee returned for another delivery and found more snacks waiting for him. The follow-up video received more than 400,000 views.

“Thank you! Oh yes, no way, we’re back again with the Capri Sun,” he continued. “I think this is where I went viral, isn’t it? You guys are awesome. Thank you. Doritos … Thank you, have a great day. Thank you for making me go viral.”

@toniraebarnett

Replying to @itskatiepatton Dee is back again and we had the @caprisun waiting! TY tiktok for making this awesome @ups driver go viral!! The world needs more of his energy & attitude! 🤍 #snackcart #ups #caprisun #wholesome #fyp #foryoupage #christmas

The driver may have found out that the video was popular after a friend told him she saw it on the platform. “That’s my friend Dee!!!! He’s the best,” Katie wrote.

“Oh I'm so glad you commented! I was hoping someone would claim him! What an awesome vibe he has!! Tell him I'll keep the @Caprisun stocked!” Toni responded.

According to NBC News 11, the family has been giving out snacks to delivery drivers for the past three years as a thank-you for all of the hard work they’ve done since the beginning of the pandemic.

It’s touching to see a kind gesture of appreciation be accepted with such glee. It’s also wonderful that the videos have been seen by so many people, because they’re a wonderful reminder for all of us to show our appreciation to the people that are the backbone of our communities. As the Barnetts have shown us, sometimes a small gesture can make a big difference. Oh yeah, and be sure to stock some Capri Suns while you’re at it, just in case Dee is working in your neighborhood.


This article originally appeared three years ago.