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Empathy. Compassion. Heart-to-heart human connection. These qualities of leadership may not be flashy or loud, but they speak volumes when we see them in action.

A clip of Joe Biden is going viral because it reminds us what that kind of leadership looks like. The video shows a key moment at a memorial service for Chris Hixon, the athletic director at Marjory Stoneman Douglas High School in Parkland, Florida in 2018. Hixon had attempted to disarm the gunman who went on a shooting spree at the school, killing 17 people—including Hixon—and injuring 17 more.

Biden asked who Hixon's parents were as the clip begins, and is directed to his right. Hixon's wife introduces herself, and Biden says, "God love you." As he starts to walk away, a voice off-camera says something and Biden immediately turns around. The voice came from Hixon's son, Corey, and the moments that followed are what have people feeling all their feelings.

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Photo by Tim Mossholder on Unsplash
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Glenda moved to Houston from Ohio just before the pandemic hit. She didn't know that COVID-19-related delays would make it difficult to get her Texas driver's license and apply for unemployment benefits. She quickly found herself in an impossible situation — stranded in a strange place without money for food, gas, or a job to provide what she needed.

Alone, hungry, and scared, Glenda dialed 2-1-1 for help. The person on the other end of the line directed her to the Houston-based nonprofit Bread of Life, founded by St. John's United Methodist pastors Rudy and Juanita Rasmus.

For nearly 30 years, Bread of Life has been at the forefront of HIV/AIDS prevention, eliminating food insecurity, providing permanent housing to formerly homeless individuals and disaster relief.

Glenda sat in her car for 20 minutes outside of the building, trying to muster up the courage to get out and ask for help. She'd never been in this situation before, and she was terrified.

When she finally got out, she encountered Eva Thibaudeau, who happened to be walking down the street at the exact same time. Thibaudeau is the CEO of Temenos CDC, a nonprofit multi-unit housing development also founded by the Rasmuses, with a mission to serve Midtown Houston's homeless population.

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