Time to break the habit once and for all.
Nearly all of us have added a quick “sorry” to the beginning of a written or spoken sentence, be it to soften a statement or to maintain an air of politeness. But when starting off with an apology becomes a default way of communicating, it can indicate low self esteem, people pleasing tendencies, or insincerity. Needless to say, none of these things make for successfully getting your message across.
For many people (especially women) over-apologizing stems from being taught that niceness equals likeability. But while genuine apologies of course have their place, habitual, involuntary use of the word “sorry”—especially when a person isn’t at fault for anything—ends up being a form of self sabotage…often in spaces where you need confidence the most.
As keynote speaker, and CNBC Make It contributor Lorraine K. Lee explains, “sorry” is a common form of minimizing language, a topic she regularly talks about. Similar to “um” and “just,” “sorry” undermines what you’re actually trying to say.
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Luckily, Lee has a pretty simple process for breaking the habit.
How to stop saying “I’m sorry”
First and foremost, Lee suggests tracking just how often you might say or write “sorry.”
“The volume may surprise you,” she warns.
According to Sage Therapy, it might be helpful to note what circumstance you were dealing with at the time. Was it at home or at work? Were you dealing with strangers? Did nerves come into play? All of these factors might help identify what sorts of situations, people, or general moods might trigger the behavior.
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From there, Lee says these two “subtle yet powerful changes” can instantly make your communication stronger, even if you don’t eliminate “sorry” from your vocabulary entirely:
1. Swap apologies for appreciation
For example, instead of saying “sorry I’m late,” Lee suggests using “thanks for waiting.”
2. Cutting right to the chase
Barring when you legitimately need to own up to a mistake, Lee advises doing your best to “trim” the use of it from conversations. For example, saying, “I’d like to add a quick thought” instead of, “Sorry, can I jump in?”
This can go for delivering feedback as well. For example, instead of: “Sorry if this is off base…” Lee says you can use “one thing to consider is…” Alternatively, you could also find additional swap words. For instance, instead of “I’m sorry but I think we should x,y,z,” try “Hear me out, I think we should x,y,z.”
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As with changing any habit, it takes practice, and, as Lee noted, “small but intentional steps.” It’s not about getting anything perfect, but rather about eliminating whatever self-made barriers that might be keeping you from expressing your most confident self. This of course is helpful in everyday life, but it’s especially crucial around clients, coworkers, and bosses.
At the very least, it helps us remember that, as Lee put it, “You deserve to take up space just as much as the next person.” and that’s a pretty good mantra to live by. Sorry not sorry.
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An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
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Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.