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Psychologists explain what the number of unread emails in your inbox reveals about your personality

Having thousands of unread emails is not purely "good habit vs. bad habit."

screenshot of email app with 23,435 unread emails
Screenshot by Annie Reneau

This image causes some people intense anxiety, while for others it's just par for the course.

Email has been a regular fixture in our lives since the mid-to-late 1990s, with many of us having many different inboxes to manage from personal to work to organizations to side hustles. Our email life can become overwhelming and it definitely requires some effort to maintain it, but what that effort and maintenance look like varies drastically from person to person.

Variations in email management have prompted many a debate amongst friends, particularly when one catches a glimpse of another's 20,000+ unreads on their phone and panics. "Why do you have so many unread emails?!? That would cause me so much anxiety!" says the one, while the other just shrugs and says, "I skip the ones I don't want to read and it's not worth taking the time to delete them," as if that's a perfectly reasonable approach.

What do these reactions to emails say about each person? Is one right and the other wrong? Does one have good habits and the other bad?


Some folks will make a convincing argument for orderly and organized inbox habits, touting the benefits of the "Inbox Zero" method in which you follow a few steps to keep your inbox cleared. Such habits can help those who feel overwhelmed by too many emails and can't ignore inbox clutter to feel more at ease.

But before judging those with cluttered inboxes too harshly, it's important to note that our brains don't all work the same way. For some, keeping up a clear inbox causes more stress than ignoring emails and they feel that the time and attention it takes to manage it every day isn't worth it.

Here's what psychologists have to say about people's email inbox habits and what they mean about our personalities.

First, let's look at the reality of email and how much of it is even worth our time, because we all know a lot of the email we receive is worthless. Researchers wrote in Harvard Business Review, “Of the eight hours managers devote to e-communications each week, we estimate 25% of that time is consumed reading emails that should not have been sent to that particular manager and 25% is spent responding to emails that the manager should never have answered.”

And that's just work email. Our personal inboxes are full of junk with seemingly endless waves of email marketing and advertisements masquerading as helpful information. Some of us understand that reality and see it as all the more reason to actively manage our inboxes, while some of us see it as a reason to simply ignore most email that comes in.

someone holding their phone with their email open

Are you a filer and deleter or an ignorer?

Photo by Yogas Design on Unsplash

According to research psychologist Larry Rosen, Ph.D. told Business Insider that people who routinely file and delete emails are often trying to avoid the anxiety that comes with seeing emails pile up. "A huge, exploding inbox releases stress-based neurotransmitters, like cortisol, which make them anxious," he said.

Some of that anxiety could stem from perfectionism (or vice versa) and seeing notifications build up is a reminder of everything you're not doing or able to do.

“It could be tied to feeling overwhelmed to the point that each unread notification is yet another piled task piled on top of a thousand others,” Jenn Hardy, a licensed psychologist in Maryville, Tennessee, told HuffPost.

Rosen told Business Insider that people who stay on top of their inboxes are often people with a high need for control in their lives. "They need an external way to have control over the world," he said, so the idea of just letting emails pile up willy nilly is way too stressful.

On the other hand, people who do let their emails pile up may feel an opposite kind of stress. The idea of managing it all creates anxiety, and they feel more comfortable just ignoring it. Ultimately, there have to be occasional purges, but that's preferable to the day-to-day maintenance stress for some.

“They may find this works better for them, leaves them less stressed and helps them focus their time and energy on other matters," Hardy pointed out. Social psychologist Ron Friedman told Business Insider that ignoring email "can also mean that you recognize that [monitoring and organizing those emails] isn't helping you achieve progress," adding that recognition is "a sign of intelligence."

Email ignorers might also just be more relaxed personality types in general. More Type B than Type A.

“They may be less of a perfectionist type and go more with the flow,” Lena Derhally, a licensed psychotherapist who specializes in social media and anxiety, told Huff Post. “They may not see having unread notifications or clear inboxes as a priority, and they may not feel bad/guilty/shameful about being unresponsive.”

The one solid argument for keeping your inbox under control regardless of your personality type is the environmental impact of data storage. Deleting emails may be fairly low on the rung of carbon to-dos, but it's a simple one that anyone can do. Plus, using the environment as an incentive to clean up your email habits might be helpful for people who actually want the Inbox Zero life but have a hard time getting motivated to do it.

What's funny about all of this is how people's email worlds can be completely alien to one another. My friends look at my unread email notifications and chastise me for causing them anxiety (even though they're my inboxes, not theirs—just seeing the number in the bubble on my phone stresses them out). I, on the other hand, cannot even conceptualize how they keep all of their email inboxes cleaned up every day. Like, does not compute even a little bit.

It takes all kinds of people to make the world go round, so as long as people are happy with their chosen methods, we can stop judging and even celebrate our inbox habit differences.


This article originally appeared on 6.6.24

Modern Families

Do you have a "living room family" or a "bedroom family"?

This 'debate' is all the rage on TikTok. But one is not better than the other.

alexxx1915/TikTok

TikTok user alexxx1915 recently posted a short video with the caption: "I just learned the term 'living room family' and I never understood why my kids never played in their rooms when I always did as a kid."

She briefly shows her kids hanging out in the living room with their pet dog and some toys scattered around the floor, before panning to her own face and giving a sort of sentimental look. The simple, ten-second clip struck a huge nerve with parents, racking up over 25 million views and thousands of heartfelt comments.






@alexxx1915

#livingroomfamily #fypシ

What are "living room families" and "bedroom families"?

This idea has been going around for a while on social media.

Simply put, a living room family is a family that congregates in the living room, or any common space in the household. Kids play in the same space where the adults relax — and things are often messy, as a result. Everyone interacts with each other and spends lots of time together. Bedrooms are reserved mostly for sleeping and dressing.

A bedroom family, on the other hand, is where the kids spend more time in their rooms. They play there, watch TV, and maybe even eat meals. Typically, the main rooms of the house are kept neat and tidy — you won't find a lot of toys scattered about — and family time spent together is more structured and planned ahead rather than casual.

"Living room families" has become the latest aspirational term on TikTok. Everyone wants to be a living room family!

The implication of being a bedroom family, or having 'room kids', is that perhaps they don't feel safe or comfortable or even allowed to take up room in the rest of the house, or to be around the adults.

"I remember my brother coming round once and he just sat in silence while watching my kids play in livingroom. After a while he looked at me and said 'It's so nice that your kids want to be around you'" one commenter said on alexxx1915's video.

"I thought my kids hated their rooms 🥺 turns out they like me more" said another.

"You broke a generational curse. Good job mama!" said yet another.

There's so much that's great about having a family that lives out in the open — especially if you were raised feeling like you had to hide in your room.

In my own household, we're definitely a living room family. We're around each other constantly, and the house is often a mess because of it. Learning about this term makes me feel a little better that my kids want to be around us and feel comfortable enough to get their 'play mess' all over the living room.

The mess is a sign of the love and comfort we all share together.

But the big twist is that it's also perfectly fine if your kids — and you! — like a little more solitary time.

boy playing with toys on the floorGavyn Alejandro/Unsplash

Being a 'bedroom family' is actually perfectly OK.

There's a similar discourse that took place last year about living room parents vs bedroom parents. The general consensus seemed to be that it was better to be a living room parent, who relaxed out in the open versus taking alone time behind closed doors.

But it really doesn't have to be one or the other, and neither is necessarily better.

Making your kids feel relegated to their room is, obviously, not great. It's not a good thing if they feel like they're not allowed to exist in and play in the rest of the house.

But if they just like hanging out in their room? Nothing wrong with that at all! And same goes for parents.

Alone time is important for parents and kids alike, and everyone needs different amounts of it to thrive.

Kids with certain special needs, like being on the autism spectrum, may be absolutely thrilled to spend lots of time in their rooms, for example.

So are you a living room family or a bedroom family? Turns out, it doesn't really matter, as long as your family loves each other and allows everyone to be exactly who they are.

via Imgur

Memories of testing like this gets people fired up.

It doesn't take much to cause everyone on the internet to go a little crazy, so it's not completely surprising that an incorrect answer on a child's math test is the latest event to get people fired up.

The test in question asked kids to solve "5 x 3" using repeated addition. Under this method, the correct answer is "5 groups of 3," not "3 groups of 5." The question is typical of Common Core but has many questioning this type of standardized testing and how it affects learning.


After an image of the test was uploaded to Imgur, many took to voicing their opinions on both sides of the argument. One commenter took up the side of the student, saying, "As an instructor: fuck it. I am actually happy when I see people finding alternative ways to solve the problems." Another said, "Actually the teacher is correct. 5*3 means 5 times the number 3, or 3+3+3+3+3. Understand, we are not in the room when it was TAUGHT."

One thing we can all agree on is about "5+5+5" is that it equals another example of how much people on the internet love to argue.

school system, internet, school

Did you get it wrong too?

Imgur

This article originally appeared on 9.9.21

A guy having a collaborative conversation.

The quickest way to stop having a constructive dialog with someone is when they become defensive. This usually results in them digging in their heels and making you defensive. This can result in a vicious cycle of back-and-forth defensive behavior that can feel impossible to break. Once that happens, the walls go up, the gloves come off and resolving the situation becomes tough.

Amanda Ripley, author of “High Conflict: Why We Get Trapped and How We Get Out,” says in her book that you can prevent someone you disagree with from becoming defensive by being curious about their opinion.

Ripley is a bestselling author and the co-founder of Good Conflict, a media and training company that helps people reimagine conflict.


How to have a constructive conversation

Let’s say you believe the room should be painted red and your spouse says it should be blue. Instead of saying, “I think blue is ugly,” you can say, “It’s interesting that you say that…” and ask them to explain why they chose blue.

The key phrase is: “It’s interesting that you say that…”


conversation, arguments, communication tipsPeople coming to an agreement. via Canva/Photos

When you show the other person that you genuinely care about their thoughts and appreciate their reasoning, they let down their guard. This makes them feel heard and encourages them to hear your side as well. This approach also encourages the person you disagree with to consider coming up with a collaborative solution instead of arguing to defend their position.

It’s important to assume the other person has the best intentions while listening to them make their case. “To be genuinely curious, we need to refrain from judgment and making negative assumptions about others. Assume the other person didn’t intend to annoy you. Assume they are doing the best they can. Assume the very best about them. You’ll appreciate it when others do it for you,” Kaitlyn Skelly at The Ripple Effect Education writes.

Phrases you can use to avoid an argument

The curiosity approach can also involve affirming the other person’s perspective while adding your own, using a phrase like, “On the one hand, I see what you’re saying. On the other hand…”

Here are some other phrases you can use:

“I wonder if…”

“It’s interesting that you say that because I see it differently…”

“I might be wrong, but…”

“How funny! I had a different reaction…”

“I hadn’t thought of it like that! For me, though, it seems…”

“I think I understand your point, though I look at it a little differently…”


conversation, arguments, communication tipsTwo men high-fiving one another.via Canva/Photos

What's the best way to disagree with people?

A 2016 study from Yale University supports Ripley’s ideas. The study found that when people argue to “win,” they take a hard line and only see one correct answer in the conflict. Whereas those who want to “learn” are more likely to see that there is more than one solution to the problem. At that point, competition magically turns into collaboration.

“Being willing to hear out other perspectives and engage in dialogue that isn’t simply meant to convince the other person you’re right can lead to all sorts of unexpected insights,” psychologist and marketing Professor at Southern Methodist University tells CNBC.

In a world of strong opinions and differing perspectives, curiosity can be a superpower that helps you have more constructive conversations with those with whom you disagree. All it takes is a little humility and an open mind, and you can turn conflict into collaboration, building bridges instead of walls.

Photo from YouTube video.

Photo of Skylar.

Even though he was born "Katherine Elizabeth," Skylar lived like a regular little boy for most of his childhood.

He was happy.


This is Skylar.

A photo collection of a young Skylar.

Photo from YouTube video.

Little Skylar.

Photo from YouTube video.

But when puberty hit, he started feeling intense pressure to be "normal" and fit in. So he tried to present as more traditionally "feminine."

Puberty happens.

Photo from YouTube video.

But he couldn't shake the feeling that he was denying a huge part of himself. Late in high school, he started taking testosterone.

Eating and feeling more comfortable.

Photo from YouTube video.

Skylar started feeling more comfortable immediately. And before he knew it, he was at his "dream school," having the time of his life. And taking lots and lots of pictures of himself.

A person and their dog.

Photo from YouTube video.

Access to medical care played a big part in Skylar becoming the person he is today, but that wasn't all.

Check out his story and walk five years in his shoes. It's definitely a perspective we don't see often enough:

This article originally appeared on 08.30.14

Image shared by Madalyn Parker

Madalyn shared with her colleagues about her own mental health.

Madalyn Parker wanted to take a couple days off work. She didn't have the flu, nor did she have plans to be on a beach somewhere, sipping mojitos under a palm tree.

Parker, a web developer from Michigan, wanted a few days away from work to focus on her mental health.


Parker lives with depression. And, she says, staying on top of her mental health is absolutely crucial.

"The bottom line is that mental health is health," she says over email. "My depression stops me from being productive at my job the same way a broken hand would slow me down since I wouldn't be able to type very well."

work emails, depression, office emails, community

Madalyn Parker was honest with her colleagues about her situation.

Photo courtesy Madalyn Parker.

She sent an email to her colleagues, telling them the honest reason why she was taking the time off.

"Hopefully," she wrote to them, "I'll be back next week refreshed and back to 100%."

Soon after the message was sent, the CEO of Parker's company wrote back:

"Hey Madalyn,

I just wanted to personally thank you for sending emails like this. Every time you do, I use it as a reminder of the importance of using sick days for mental health — I can't believe this is not standard practice at all organizations. You are an example to us all, and help cut through the stigma so we can all bring our whole selves to work."

Moved by her CEO's response, Parker posted the email exchange to Twitter.

The tweet, published on June 30, 2017, has since gone viral, amassing 45,000 likes and 16,000 retweets.

"It's nice to see some warm, fuzzy feelings pass around the internet for once," Parker says of the response to her tweet. "I've been absolutely blown away by the magnitude though. I didn't expect so much attention!"

Even more impressive than the tweet's reach, however, were the heartfelt responses it got.

"Thanks for giving me hope that I can find a job as I am," wrote one person, who opened up about living with panic attacks. "That is bloody incredible," chimed in another. "What a fantastic CEO you have."

Some users, however, questioned why there needs to be a difference between vacation time and sick days; after all, one asked, aren't vacations intended to improve our mental well-being?

That ignores an important distinction, Parker said — both in how we perceive sick days and vacation days and in how that time away from work is actually being spent.

"I took an entire month off to do partial hospitalization last summer and that was sick leave," she wrote back. "I still felt like I could use vacation time because I didn't use it and it's a separate concept."

Many users were astounded that a CEO would be that understanding of an employee's mental health needs.

They were even more surprised that the CEO thanked her for sharing her personal experience with caring for her mental health.

After all, there's still a great amount of stigma associated with mental illness in the workplace, which keeps many of us from speaking up to our colleagues when we need help or need a break to focus on ourselves. We fear being seen as "weak" or less committed to our work. We might even fear losing our job.

Ben Congleton, the CEO of Parker's company, Olark, even joined the conversation himself.

In a blog post on Medium, Congleton wrote about the need for more business leaders to prioritize paid sick leave, fight to curb the stigma surrounding mental illness in the workplace, and see their employees as people first.

"It's 2017. We are in a knowledge economy. Our jobs require us to execute at peak mental performance," Congleton wrote. "When an athlete is injured, they sit on the bench and recover. Let's get rid of the idea that somehow the brain is different."


This article originally appeared on 07.11.17