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Psychologists explain what the number of unread emails in your inbox reveals about your personality

Having thousands of unread emails is not purely "good habit vs. bad habit."

Screenshot of email app with 23,435 unread emails
Screenshot by Annie Reneau

Does this image cause you anxiety, or is it just par for your daily course?

Email has been a regular fixture in our lives since the mid-to-late 1990s, with many of us having many different inboxes to manage from personal and work to organizations and side hustles. Our email life can become overwhelming and even exhausting, and it definitely requires some effort to maintain it, but what that effort and maintenance look like varies drastically from person to person.

Variations in email management have prompted many a debate amongst friends, particularly when one catches a glimpse of another's 20,000+ unreads on their phone and panics. "Why do you have so many unread emails?!? That would cause me so much anxiety!" says the one, while the other just shrugs and says, "I skip the ones I don't want to read and it's not worth taking the time to delete them," as if that's a perfectly reasonable approach.

What do these reactions to emails say about each person? Is one right and the other wrong? Does one have good habits and the other bad?


Some folks will make a convincing argument for orderly and organized inbox habits, touting the benefits of the "Inbox Zero" method in which you follow a few steps to keep your inbox cleared. Such habits can help those who feel overwhelmed by too many emails and can't ignore inbox clutter to feel more at ease.

But before judging those with cluttered inboxes too harshly, it's important to note that our brains don't all work the same way. For some, keeping up a clear inbox causes more stress than ignoring emails and they feel that the time and attention it takes to manage it every day isn't worth it.

Here's what psychologists have to say about people's email inbox habits and what they mean about our personalities:

First, let's look at the reality of email and how much of it is even worth our time, because we all know a lot of the email we receive is worthless. Researchers wrote inHarvard Business Review, “Of the eight hours managers devote to e-communications each week, we estimate 25% of that time is consumed reading emails that should not have been sent to that particular manager and 25% is spent responding to emails that the manager should never have answered.”

In another Harvard Business Review article citing a 2012 McKinsey analysis, researchers noted that, "the average professional spends 28% of the workday reading and answering email...that amounts to a staggering 2.6 hours and 120 emails per day."

And that's just work email. Our personal inboxes are full of junk with seemingly endless waves of email marketing and advertisements masquerading as helpful information. Some of us understand that reality and see it as all the more reason to actively manage our inboxes, while some of us see it as a reason to simply ignore most email that comes in.

A person using a smartphone and laptop with various open tabs.

Are you a filer and deleter or an ignorer?

Photo by Yogas Design on Unsplash

Research psychologist Larry Rosen, Ph.D. told Business Insider that people who routinely file and delete emails are often trying to avoid the anxiety that comes with seeing emails pile up. "A huge, exploding inbox releases stress-based neurotransmitters, like cortisol, which make them anxious," he said.

Some of that anxiety could stem from perfectionism (or vice versa) and seeing notifications build up is a reminder of everything you're not doing or able to do.

“It could be tied to feeling overwhelmed to the point that each unread notification is yet another piled task piled on top of a thousand others,” Jenn Hardy, a licensed psychologist in Maryville, Tennessee, told HuffPost.

Rosen told Business Insider that people who stay on top of their inboxes are often people with a high need for control in their lives. "They need an external way to have control over the world," he said, so the idea of just letting emails pile up willy nilly is way too stressful.

On the other hand, people who do let their emails pile up may feel an opposite kind of stress. The idea of managing it all creates anxiety, and they feel more comfortable just ignoring it. Ultimately, there have to be occasional purges, but that's preferable to the day-to-day maintenance stress for some.

“They may find this works better for them, leaves them less stressed and helps them focus their time and energy on other matters," Hardy pointed out. Social psychologist Ron Friedman told Business Insider that ignoring email "can also mean that you recognize that [monitoring and organizing those emails] isn't helping you achieve progress," adding that recognition is "a sign of intelligence."

Email ignorers might also just be more relaxed personality types in general. More Type B than Type A.

“They may be less of a perfectionist type and go more with the flow,” Lena Derhally, a licensed psychotherapist who specializes in social media and anxiety, told HuffPost. “They may not see having unread notifications or clear inboxes as a priority, and they may not feel bad/guilty/shameful about being unresponsive.”

The one solid argument for keeping your inbox under control regardless of your personality type is the environmental impact of data storage. Deleting emails may be fairly low on the rung of carbon to-dos, but it's a simple one that anyone can do. Plus, using the environment as an incentive to clean up your email habits might be helpful for people who actually want the "Inbox Zero" life but have a hard time getting motivated to do it.

What's funny about all of this is how people's email worlds can be completely alien to one another. My friends look at my unread email notifications and chastise me for causing them anxiety (even though they're my inboxes, not theirs—just seeing the number in the bubble on my phone stresses them out). I, on the other hand, cannot even conceptualize how they keep all of their email inboxes cleaned up every day. Like, does not compute even a little bit.

It takes all kinds of people to make the world go round, so as long as people are happy with their chosen methods, we can stop judging and even celebrate the differences in our inbox habits.


This article originally appeared on 6.6.24

A dad got a sweet note from a fellow father after camping with his kids.

One of the hardest parts of being a parent is never being sure whether you're doing a good job or totally bombing it. If you're conscientious enough to even wonder if you're a good parent, you probably are, but parenting entails a million little choices and interactions, and there's always a lingering voice in your head saying, "What if you're really screwing this whole thing up?"

Reassurance and encouragement are always appreciated by parents, but not always received, which is why a note from one camping dad to another has people celebrating the kindness of anonymous strangers.

"You are killing it as a dad."

Someone on Yosemite Reddit thread shared a photo of a handwritten note with the caption, "To the man who left this thoughtful note on my windshield at Lower Pines Campground this weekend, I extend my heartfelt gratitude; your acknowledgment of my efforts to be a good father means a great deal to me."



The note reads:

"Bro,

I camped in the spot behind you last night. Let me just say, you are killing it as a dad. First off, I watched your wife guide you in as you backed up your trailer and nailed it on the first try without any yelling. Then your kids unloaded from the truck and were mild-mannered and well behaved. You told stories around the campfire and I had the pleasure of listening to the sounds of giggles and laughter.

From one dad to another, you are killing it. Keep it up.

P.S. Whatever you cooked for dinner smelled delicious!"

How often do we share these thoughts with strangers, even if we have them? And who wouldn't love to get a surprise bit of praise with specific examples of things we did right?

Everyone needs to hear a compliment once in a while.

So many people found the note to be a breath of fresh air and a good reminder to compliment people when we feel the urge:

"That would make any daddy's eyes water."

"It’s always nice, as a guy, to get a compliment."

"I complimented a guy's glasses at work (I'm also a guy, and btw they were really cool glasses, I wasn't just being nice) and now he keeps trying to tell me where he got his glasses and how I should get some. But I'm just having to be polite because I already have glasses and I'm not in the market. I finally had to tell him I'm not going to buy them lmao I just like them on him.

Made me feel like that's the first compliment he's had in years because he can't stop talking about it. Also I mainly liked the glasses because I think he's cute but he really thinks it's just the glasses haha jokes on him that cute bastard."

"I was in the store with my wife and one of our 'adopted nephews' yesterday (we’re close friends with his parents and we’ve known him and his brother since they were newborns and 2yo, respectively). A woman came up to me at checkout while my wife was running out to the car and said 'I’m not sure what your family relationship is here, but I just have to tell you how nice and refreshing it is to hear all the laughter and joy from the 3 of you. You both seem like such a good influence on him and it warms my heart.' It’s such a small thing but as a dude, I can’t remember the last time someone gave me a compliment in public and it made my freaking day."

"10/10 letter. The and not yelling part gave me a good chuckle lol."

"We need so much more of men getting such heartfelt and sincere compliments. Thanks for sharing. ❤️"

"I’ve never considered leaving a note, but when I see a harmonious family with good parenting, it’s healing for me. My childhood was awful."

"Such an awesome compliment! Even though I don't have children myself, I like to remind my friends too that they're doing great & it brings them happy tears."

"This made me cry. I love that you are getting your 'flowers.' My dad sucked, I’m so glad you are one of the good ones."

"This made me cry too. It’s so hard to be a human. Let alone a parent. Getting a good job sticker every now and then really means a lot these days."

"I'm a big bearded guy and I would cry if I got this note. More people like this, please."

The best part of this story is that no one knows who the dad who wrote the note is, not even the dad who shared it. It wasn't written for clout or notoriety, it wasn't to get attention or make himself look good. No name or signature, just an anonymous act of kindness to uplift a stranger whether he needed it or not.

We all need to hear or read kind things said about us, and sometimes it means even more coming from an anonymous stranger who has nothing to gain by sharing. A good reminder to share it when you feel it—you never know how many people you may move and inspire.

This article originally appeared last year.

Friendship

American coworkers surprise grieving Māori man with haka after he missed family funeral

He was stuck in America during his grandmother's funeral so his friends brought New Zealand to the States.

Representative photo Gary Stockbridge|Get Archive

American friends learn haka for grieving Māori man

It's not easy living away from family, especially when you live in a completely different country. The distance can become increasingly more difficult to adjust to when tragedy strikes your family back home. It can be cost prohibitive to fly back home and depending on your employer's attendance policy, it may be nearly impossible.

Jarom Ngakuru recently faced this very situation. The New Zealander of Māori descent is living in the United States while his family still resides in his home country. Unfortunately, when Ngakuru's grandmother died, he was unable to make the trip back to the island to give his proper goodbye.

Not being able to attend his grandmother's funeral left him sad and broken. He wanted nothing more than to be there with his family. Ngakuru's friends knew how important it was for him to send his grandmother off properly so the group of American colleagues worked in secret to learn the haka.

Haka is a traditional dance performed by Māori people for important events like weddings, funerals, and significant life events as a sign of respect. The dance has been known to bring viewers to tears, and this haka is doing the same. Not just because of the haka itself, but because of everything that went into a group of American men learning a dance from another culture to honor their friend and his grandmother.

Ngakuru uploaded the video to his TikTok page with the caption, "Hardest part about living in America is that we live so far away. I couldn't make it home for my nan's funeral and I was BROKEN! So my boys at work learned the haka without me knowing and brought home to me."

See why commenters could not stop crying below:

@jaromngakuru

Hardest part about living in america 🇺🇸 is that we live so far away. I couldnt make it home for my nans funeral and i was BROKEN! so my boys at work learned the haka without me knowing and brought home to me 🇳🇿🏠 #haka #grateful #maori #newzealand #brothers #fyp #foryou

"I don't think they even understand how beautiful of an act this is," one person writes.

"There is so much depth of emotion attached to the Haka I uncontrollably cry every time. This was beautiful," another says.

"Well I'm sobbing like a baby in my office now," a commenter reveals.

"You can feel the mana [spiritual power] and the aroha [love]they have for you they know your mamae [hurt], what a beautiful tribute to you and our culture. Arohanui [deep affection] for your loss," someone else writes.

Ngakuru explains in the comments that it's his brother-in-law, who is Tongan, leading the chant. He is also the one that taught their friends the haka in a single day. What an impressive show of love for their grieving friend. There's no doubt that Ngakuru will remember this for the rest of his life.


This article originally appeared last year.

"It was always you."

We don’t often meet the love of our life in fifth grade. But for Simon Jenkins and Peyton Wynn, romantic destiny struck early.

At the ripe old age of 11 years old, Simon and Peyton met at Johnson Elementary School in Pinson, Alabama, where they sat together in Patti Hathorn’s class. Their relationship continued to grow with each passing year, lasting even after graduation. Ten years later Simon and Peyton both turned 21, and they're still each other’s special someone.

boy and girl in swimsuits A photo of Peyton and Simon, already in love.scontent-lax3-2.xx.fbcdn.net

Fitting, then, that 10 years later, Simon and Peyton would celebrate their enduring love by getting engaged where it all began.

WVTM 13 anchor Rick Karle shared that Simon's mother Traci, “an event planner with a flair for the artistic,” suggested the nostalgic setting for his 2022 proposal. Getting Simon’s approval, she quickly laid out handcrafted signs, flowers and candles, making everything look extra special for the sweet moment.

A couple at their proposal

Who knew a classroom could be so romantic?

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The next part of the surprise would be entirely up to Simon. He told WVTM that the ruse had been getting a call from Traci as the couple made their way to a dinner date in celebration of their 10-year anniversary. She had “forgotten something at her PTA meeting at Johnson Elementary School,” and pleaded for them to go retrieve it. Nice one, mom.

Simon and Peyton made their way to the elementary school and found themselves in the lavish display. “You should have seen Peyton’s face when she walked into that classroom,” Simon told WVTM.

Judging by the photos alone, the proposal seemed to be something out of a Hallmark movie.

Couple get engaged in classroom

Spoiler alert: She said yes

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For Peyton, it was the surprise of a lifetime. “I finally got to say yes to the love of my life. It was like something out of a dream,” the bride-to-be told People.

To make the moment that much sweeter, their fifth grade teacher was also there. How’s that for a satisfying full circle moment?

Patti Hathorn (now Patti Armstrong Hagwood) made her own endearing Facebook post, which read:

“For any teacher that is asked or wonders ‘Why we do what we do’. My response is this: We get to watch more than just academic growth in our classrooms. We watch laughter. We watch friendships blossom and grow. We watch as these relationships continue to develop, and often we get to witness them last a lifetime. And, in some instances, we are privileged to be a part of this continuance…It was such an honor to be asked to be present as Simon Jenkins proposed to his 5th grade love. It is another moment that reminds me of my ‘why’ as I continue to love ‘my’ children each year.

couple celebrating their engagement

I'm not crying, you're crying!

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Hagwood continues to teach and welcomed another class that Fall. Coincidentally, that’s when Peyton and Simon will officially tied the knot, according to People.

Congratulations to the happy couple who gave us all a wholesome love story to smile about today. I guess the adage is true: when you know, you know.

This article originally appeared three years ago.

A mom shared five years of daycare pickups, with her son squealing in delight every time.

There is nothing more pure in this world than the love between a child and a caring parent. But even in the world of healthy attachments and strong family bonds, this viral video takes the cake. Twitter user @TeesePeese shared a compilation of highlights showing her son's reaction at daycare pickup, and it's seriously the most precious thing ever.

"I really do love this video," she wrote. "I recorded my son's pick up almost every day and this is his reaction every single time. For his 5th bday (yesterday) I took my favorites and made a lil compilation, from infancy to just last week." The squeals. The smiles. The skipping for joy. Gracious, it doesn't get any sweeter.

Clearly that's a boy who adores his mama—and also has an adorable sense of enthusiasm.

Some new parents may worry that sending their child to daycare will negatively affect their child's attachment to them, but according to psychologist Noam Shpancer Ph.D, that worry is unfounded as long as the family environment is healthy at home.

"Available data indicate that, for most children, parental attachment processes are not disrupted by daycare participation," writes Shpancer. "Home variables, such as maternal sensitivity, are the strongest predictors of parent-child attachment, even for daycare children."

Clearly this kiddo's parent-child attachment hasn't suffered from being in daycare. Research also shows what common sense should also tell us—the quality of daycare matters.

Unfortunately, quality daycare can be prohibitively expensive, which is why the proposed affordable childcare provisions in the Build Back Better plan are a huge deal. Millions of parents have to work to support their families and middle-class American families spend an average of 14% of their income on childcare—double what the limit would be under the Build Back Better framework. And the U.S. is an outlier in this area. According to The New York Times, other wealthy nations contribute an average of $14,000 per year for a toddler's child care costs, while the U.S. contributes merely $500.

The virtues of stay-at-home motherhood versus working motherhood have been debated for decades, but no one can deny that childcare should be high quality and affordable whether a parent chooses to work or has to work. I was able to and chose to stay home during my kids' early childhoods, but I would be thrilled for my tax dollars to go toward helping all families get the support and childcare they need to make their individual situations work.

At any rate, love seeing kiddos loving on their mamas, especially ones with infectious grins and delight-filled squeals. Thanks for capturing your sweet boy's joy and sharing it with the rest of us @TeesePeese. You brought a smile to so many faces that needed it.


This article originally appeared four years ago.

Norm was only in his 30s?

Ever look at your parents' high school yearbooks and think people looked so much older back then? All of the teenagers look like they’re in their mid-30s and the teachers who are 50 look like they’re 80. When we watch older movies, even those from the 1980s, the teenagers appear to be a lot older as well. Why is it that they looked so much older? Was life harder? Did people act more mature? Did they spend more time outdoors and less time playing video games? Is it their sense of fashion? Were they all smokers?

Educator Michael Stevens, who runs the super-popular Vsauce YouTube channel, explains the phenomenon in a new video called, “Did people used to look older?” In the video, he explains that people in the past appear a lot older due to a phenomenon known as retrospective aging.

When we see people in the past, they are wearing outdated styles that we associate with older people; therefore, we think they have aged rapidly. For example, a teenager in the 1950s may have been in fashion while wearing thick Buddy Holly-style glasses.

But as people age, they tend to cling to the fashion of their youth. So many people of that generation continued to wear the Buddy Holly-style glasses into their 50s. So when younger people see those glasses they see them as old people's glasses and not a hip kid from the '50s.

So in the photo from the '50s, the teen appears to look a lot older because our perspective has been tainted by time.

But it isn’t all just an illusion. Stevens also points out that people did age faster back in the day due to differences in nutrition, lifestyle and medicine.

This article originally appeared three years ago.