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fear

Courtesy of Molly Simonson Lee

Flight attendant sits on floor to comfort passenger

Not everyone enjoys flying. The level of non-enjoyment can range from mild discomfort to full blown Aerophobia, which is defined as an extreme fear of flying. While flying is the quickest way to get to far away destinations, for some people being that far off the ground is terrifying and they'd rather take their chances on the ground.

A passenger flying from Charlotte-Douglas International Airport in North Carolina to JFK International Airport in New York confronted that fear while flying with Delta. The woman, who is currently still unidentified expressed that she was nervous to fly according to Molly Simonson Lee, a passenger seated behind the woman who witnessed the encounter. Tight spaces don't make for much privacy, but in this case, the world is better for knowing this took place.



According to Lee, who posted about the exchange on Facebook, the Delta flight attendant, Floyd Dean-Shannon, took his time to give the nervous traveler his undivided attention. Lee told Upworthy the unidentified passenger, "was very nervous and even before the plane took off, she was visibly shaken by each sound."

Approximately 25 million people in the United States have Aerophobia according to the Clevland Clinic and most of them probably wish Dean-Shannon was on their flights. "He took notice and began explaining what each [sound] was, with the warmest, calmest tone," Lee said. That wasn't even the most amazingly sweet part of the story.

While the explanation of noises helped, Lee said about halfway through the flight the passenger was fighting back tears, which prompted Dean-Shannon to sit on the floor and hold the frightened passenger's hand. He comforted her for the rest of the flight while sitting on the floor. "His tone was so kind and soothing," according to Lee.

Dean-Shannon's kindness didn't stop there. Lee explained, "the woman next to me was celebrating a birthday and he sang to her and made her a 'cake' with all of the goodies he could round up."

I'm not sure what Delta pays him but he needs a raise immediately and it seems the people of the interwebs agree.

Commenter, Miranda Anderson, tagged Delta Airlines and wrote, "I hope you see this! These are the types of people that deserve raises and make your company worth flying with. This is what pits [sic] you above the others so show these employees this is what you want and what you need."

"I love this. This is what society is lacking. Empathy and kindness towards people in time[s] of need" wrote Diane Lawrence.

While Mary Beth Acker Ford, said, "I was on a flight with him today. He exudes joy and is intentional about making a connection with each person!"

This level of engagement with passengers is not a common experience but clearly people are happy to see this type of connection between humans. Flying anywhere can be stressful for any amount of reasons. From leaving the house late and having to participate in an involuntary 5k to catch your flight, to making your way through the devil's backyard, also known as Atlanta International Airport...just for them to change your gate 10 minutes before boarding.

So having a flight attendant like Dean-Shannon is just the breath of fresh air people need. "The way he's looking at her...letting her know she's safe!!! This is just one of the many reasons I will always fly Delta Air Lines," Liz Martin wrote in the comments.

"It was obvious he is just a good, kind soul who shares that generously with everyone he encounters. Such kindness is rare and a true gift when encountered," Lee remarked. That level of kindness is rare indeed and we sure are happy someone thought to capture it.


This article originally appeared on 01.19.23

Remember the shooting in Texas?

By the time you read this — a month later? A week later? Perhaps just two days later — what happened in Sutherland Springs will be a fading memory (where is Sutherland Springs, again?). We'll have mostly forgotten those who lost their lives and why they aren't here anymore. We won't remember that the youngest victim was 18 months old. Or that the oldest was 71. Or that an entire family of nine was nearly completely wiped out in the blink of an eye.


It wasn't always this way. In April 1999, when 13 students and teachers were shot and killed at Columbine High School, we didn't forget for months. There were articles, speeches, protests, magazine covers, and calls for legislation. There was even a documentary. It came out three years later. We remembered so well that documentary made over $50 million.

Two years ago, a Washington Post investigation of Google Trends found that our interest in mass shootings now lasts about a month, sometimes even less.

That study was prompted by an attack at a community college in Oregon in October 2015, which of course, almost no one — except those immediately touched by it — really remembers.

We've already moved on from the shooting in Las Vegas. That was a little more than a month ago. Cable news lost most of its interest in 10 days.  

And Columbine? The former fifth-deadliest mass shooting in modern American history is no longer even in the top 10. Five of the ten deadliest gun massacres in American history have occurred in the past five years. Two have occurred in the past two months.

There will be other news to distract us. There will be Election Day drama. There will be frightening violence in the Middle East. Donald Trump will have said something bizarre about samurai warriors.

We will have performed the entire public grief cycle in record time. Thousands will have risen up and demanded stricter gun laws. Gun rights advocates will have argued we should "enforce the gun laws we already have" and asked "are you going to ban knives and fists next?" We will have found out about the shooter's history of domestic violence. Conservative politicians will have blamed the shooting on mental health. Liberal commentators will have accused conservative politicians of hypocrisy on mental health. Responsible gun owners will take umbrage at being lumped in with killers. Chris Murphy will have written a righteously indignant viral tweet. There will have been a rumor that a good guy with a gun raced in to save the day. That rumor will have turned out to be only partially true. The parents and families of people killed in previous mass shootings will have trudged back out to share their stories of the worst days of their entire lives in the hope that maybe something will be different this time.

But that's likely coming to an end, as you read this. Or it's already over. Life is probably going on. We're already worried about something new. And we're bracing ourselves for the next one.

Photo by Scott Olson/Getty Images.

As the drumbeat of bad news gets faster, we feel our ability to be horrified slipping away. We notice ourselves reluctantly, but inevitably adjusting to a reality where watching two dozen people die in church is normal. We might even hear 10 people are killed at the office, in a park, or a baseball game and think, "That's not that many."

"There are some people who just sort of start to let it in that this is part of the world that we're living in," Sharon Chirban, a Boston-based psychologist who treats patients suffering from anxiety and post-traumatic stress, told me over the phone. "And in some ways, it's probably more adaptive to probably be thinking that way."

It's how we go on with our lives without digging ourselves deeper into a pit of despair with each new mass shooting. In some ways, it's healthier to forget.

"People sort of restore what's called 'functional denial,'" she says. "We need that in order to basically live without acute anxiety."

It's an awful Catch-22. If we allow ourselves to grow a little less surprised each time this happens, we can't be hurt when it inevitably does again. But lose our ability to be shocked and with it goes our drive to fight for change.

And that's the scariest part.

Most of us (around two-thirds of all Americans) don't own a gun. Still fewer of us actually carry one. We'd rather risk random injury or death than live in such a state of fear that we feel the need to tote around a deadly weapon at all times. Yet, there are millions of others for whom owning a firearm or two or 20 is an integral part of who they are. Maybe we can't all agree on exactly how to solve this problem and maybe we never will. But there are a few things an overwhelming number of us want to change. 90% of us want background checks for all gun sales. 79% support banning bump fire stocks that allow semiautomatic rifles to approximate the function of a fully-automatic weapon. Nearly 60% of us want to ban assault weapons, the kind used in nearly every mass shooting of the past decade.

No one knows how we get that done in the face of the inertia born by a cycle of a million "more important" things and the grinding, scorched-Earth opposition that will inevitably follow. But if we shrug and throw up our hands, we never will.

On Monday morning, writer Clint Smith wrote that he can't help think about what the victims were doing the morning before the shooting. Ordinary things. Human things. Having no idea what was about to happen.

It’s a tragic illustration of what can be ripped away in a split second by an asshole with an axe to grind and a semiautomatic rifle on his hip.

Perhaps that’s the only way to shock ourselves back into reality. To remember that this didn’t used to be normal. It's still not normal. And can and should be stopped.

Donald Trump won the presidential election. And in the 48 hours since, many of us have grappled with a wide range of overwhelming questions.

How could this happen? How will my family be affected? Will my rights be taken away?

For some, our knee-jerk response is to act. We run to protest. We reach for the megaphone. We tweet until we're blue in the face. And that's great — we need people on the front lines.


But for many of us, we need to be OK ourselves before we can act. We need inner peace. We need focus. We need time. And that's where Subway Therapy comes in.

Artist Matthew “Levee” Chavez runs Subway Therapy below the streets of New York City.

Photo by Jess Blank/Upworthy.

He usually sets up shop underground with a table and two chairs — one for him, and another for any stranger to sit down and chat about whatever's on their mind.

“I think there’s so much fear, despair, depression, anxiety, stress, that it’s really crippling people’s ability to move forward," he said.

Chavez thought his services would be especially helpful in the aftermath of a divisive election that left many feeling anxious, scared, and confounded.

He pulled out his table and chairs, like usual, but decided to go a step further this time, bringing Post-it notes and some pens for folks to express themselves in writing and stick their notes to the tiled wall.

Photo by Drew Angerer/Getty Images.

The idea took off.

Photo by Drew Angerer/Getty Images.

About 1,500 notes were left posted to the walls of New York's underground.

Photo by Drew Angerer/Getty Images.

"Your hijab is beautiful," wrote one person in a clear sign of unity with our Muslim friends and neighbors.

Photo by Jess Blank/Upworthy.

"I will always stand by your side," read another.

Photo by Jess Blank/Upworthy.

"Stand tall. We will overcome and grow together."

Photo by Jess Blank/Upworthy.

“Dear NY, I know not all is well. But it’s time to step up the game like after the towers fell. Walk into this storm with strong hearts and firm feet."

Photo by Jess Blank/Upworthy.

"It's been really beautiful," Chavez told ABC News of the reactions.

"What an amazing day. 1,500 Post-its, thousands of people."

Photo by Drew Angerer/Getty Images.

To anyone struggling to process this election, it's OK — so many people are right there with you. Take a moment. Breathe.

Write out your emotions on a sticky note, if you want. Clearly, it helps.

Photo by Drew Angerer/Getty Images.

We've got a lot of work ahead of us, after all. And it's work that's best done when our heads are clear and our hearts are full.

Photo by Drew Angerer/Getty Images.

A couple years ago, I had a conversation with some of my guy friends that I’ll never forget.

We were talking about whether there’s such a thing as "a good rape joke" (answer: no), and I mentioned that women tend to have “rape anxiety” in public. They didn't understand the concept, so I explained:

Sometimes, if we’re walking down a dark alley alone, we worry that we might get raped. That anxiety can even happen in more low-risk situations, like if we’re walking to work in broad daylight or even when someone rolls down the window of their car to shout something about our bodies.


My dude friends looked at me like I had just convincingly explained to them that the Earth was flat.

A protestor at a Take Back the Night rally in London. Photo by Charlotte Barnes/Wikimedia Commons.

They had no idea that I experienced this fundamental truth of my existence every day.

They had no idea this feeling was shared, to some degree, with most women (and other marginalized people who are threatened in public spaces). It had never even occurred to my favorite men that many of the people they interact with live with this form of apprehension all the time.

A few weeks later, after our conversation, my friend Eric told me a story.

He said he was walking down the street at night, about 15 feet behind a young woman. At one point, she glanced back at him — and he recalled our conversation. So he started walking slower and decided to take a different route home, in case he was unintentionally making her nervous.

I gave him a hug and felt lucky to have men in my life that take sexual harassment and gendered violence seriously. But even well-intentioned guys may be unaware of how their position of power creates intimidating situations.

To the dudes I love, the dudes who walk me home at night and care about me very much, here’s what your female friend wants you to know when she's talking about harassment and violence:

Photo via iStock.

1. I need you to listen to me.

Resist your impulse to "not-all-men" your way out of the conversation. If I'm talking to you about this issue, it's because I trust you and I think it's an important discussion to have.

Please understand that my experiences may change your worldview a little bit — and that yours might change mine. If both of us approach the conversation with the assumption that we have something to learn, chances are we will.

2. I need you to be aware of how your behavior could unintentionally make the women (and femme and queer people) around you uncomfortable.

Maybe you're trying to chat up a woman at the bar who doesn't seem interested and you're just not taking a hint. Maybe a step in the right direction is realizing that the woman who's glancing back at you while you walk down the street is trying to assess if you're a threat.

When you're more in tune with the harassment that women experience every day simply by existing in the world, the next step is to notice if and how you play a role in those situations. Lots of times your threat is harmless, of course. But it never hurts to think critically about how you treat women, especially those you don't know, in public.

3. I need you to use your privilege as a shield.

Guys, it's exhausting to have to do all of this work ourselves. We really want your help.

The perpetrators of gendered microaggressions, sexual harassment, and sexual violence aren't strangers — they're the men in your classes, your workplace, your gym. So if you see something, please say something.

If a coworker makes an inappropriate comment to you about another coworker's body, please tell them it's not OK.

If you see a dude harassing a female friend at a party or a bar, please tactfully interject yourself into the situation to give her an out.

And, for the love of all that is holy, PLEASE teach your sons, brothers, and friends to do the same.

It may be uncomfortable to start talking about sexual violence and harassment, but it's so, so necessary for all of us.

Those conversations could make a real difference in whether people like me feel safe and comfortable in the world.

That matters.