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Flight attendant sits on the floor the entire flight to comfort distressed passenger

“He explained every sound and bump.”

Delta; flight attendant; anxiety; fear; flying
Courtesy of Molly Simonson Lee

Flight attendant sits on floor to comfort passenger

Not everyone enjoys flying. The level of non-enjoyment can range from mild discomfort to full blown Aerophobia, which is defined as an extreme fear of flying. While flying is the quickest way to get to far away destinations, for some people being that far off the ground is terrifying and they'd rather take their chances on the ground.

A passenger flying from Charlotte-Douglas International Airport in North Carolina to JFK International Airport in New York confronted that fear while flying with Delta. The woman, who is currently still unidentified expressed that she was nervous to fly according to Molly Simonson Lee, a passenger seated behind the woman who witnessed the encounter. Tight spaces don't make for much privacy, but in this case, the world is better for knowing this took place.



According to Lee, who posted about the exchange on Facebook, the Delta flight attendant, Floyd Dean-Shannon, took his time to give the nervous traveler his undivided attention. Lee told Upworthy the unidentified passenger, "was very nervous and even before the plane took off, she was visibly shaken by each sound."

Approximately 25 million people in the United States have Aerophobia according to the Clevland Clinic and most of them probably wish Dean-Shannon was on their flights. "He took notice and began explaining what each [sound] was, with the warmest, calmest tone," Lee said. That wasn't even the most amazingly sweet part of the story.

While the explanation of noises helped, Lee said about halfway through the flight the passenger was fighting back tears, which prompted Dean-Shannon to sit on the floor and hold the frightened passenger's hand. He comforted her for the rest of the flight while sitting on the floor. "His tone was so kind and soothing," according to Lee.

Dean-Shannon's kindness didn't stop there. Lee explained, "the woman next to me was celebrating a birthday and he sang to her and made her a 'cake' with all of the goodies he could round up."

I'm not sure what Delta pays him but he needs a raise immediately and it seems the people of the interwebs agree.

Commenter, Miranda Anderson, tagged Delta Airlines and wrote, "I hope you see this! These are the types of people that deserve raises and make your company worth flying with. This is what pits [sic] you above the others so show these employees this is what you want and what you need."

"I love this. This is what society is lacking. Empathy and kindness towards people in time[s] of need" wrote Diane Lawrence.

While Mary Beth Acker Ford, said, "I was on a flight with him today. He exudes joy and is intentional about making a connection with each person!"

This level of engagement with passengers is not a common experience but clearly people are happy to see this type of connection between humans. Flying anywhere can be stressful for any amount of reasons. From leaving the house late and having to participate in an involuntary 5k to catch your flight, to making your way through the devil's backyard, also known as Atlanta International Airport...just for them to change your gate 10 minutes before boarding.

So having a flight attendant like Dean-Shannon is just the breath of fresh air people need. "The way he's looking at her...letting her know she's safe!!! This is just one of the many reasons I will always fly Delta Air Lines," Liz Martin wrote in the comments.

"It was obvious he is just a good, kind soul who shares that generously with everyone he encounters. Such kindness is rare and a true gift when encountered," Lee remarked. That level of kindness is rare indeed and we sure are happy someone thought to capture it.


This article originally appeared on 01.19.23

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Music’s biggest night took place Sunday, February 4 with the 66th Annual GRAMMY Awards. Now, fans have the opportunity to take home a piece of the famed event.

Longtime GRAMMY Awards partner Mastercard is using this year’s campaign to shine a light on the environment and the Priceless Planet Coalition (PPC), a forest restoration program with the goal of restoring 100 million trees. Music fans are 1.5 times more likely to take action to help the environment, making the GRAMMY Awards the perfect opportunity to raise awareness.

“Through our GRAMMY Awards campaign, we’ve created an opportunity for our brand, our partners and consumers to come together over shared values, to participate during a moment when we can celebrate our passion for music and our commitment to make meaningful investments to preserve the environment,” says Rustom Dastoor, Executive Vice President of Marketing and Communications, North America at Mastercard.

The campaign kicked off with an inspired self-guided multi-sensory tour at the GRAMMY House presented by Mastercard, where people journeyed through their passion of music and educational experience about Mastercard’s longstanding commitment to tree restoration. Then, this year’s most-nominated GRAMMY artist and a passionate voice for the environment, SZA, led the charge with the debut performance of her new song, Saturn.

Mastercard’s partners are also joining the mission by encouraging people all over the country to participate; Lyft and Sirius XM are both offering ways for consumers to get involved in the Priceless Planet Coalition. To learn more about how you can support these efforts, visit mastercard.com/forceofnature.

While fashion is always a highlight of any GRAMMY Awards event, SZA’s outfit worn during her performance of Saturn was designed to make a statement; made of tree seeds to help spread awareness. Fans can even comment ‘🌱’ and tag a friend on Mastercard’s designated post of SZA’s GRAMMY House performance for a chance to win a tree seed from the performance outfit*.

“SZA has a personal passion for sustainability – not just in forest restoration but in the clothes she wears and the platforms and partners she aligns herself with. It was important to us to partner with someone who is not only showing up big at the GRAMMY Awards – as the most GRAMMY-nominated artist this year – but also showing up big for the environment,” says Dastoor.

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Shariya Small experienced that scenario in a hospital in Indiana, and her nurse Katrina Mullen took note. Small's babies were premature, born at just 26 weeks, when the average gestation for triplets is 33 weeks, according to ReproductiveFacts.org. Due to their early birth, the babies, Serenitee, Samari and Sarayah, had to stay in the NICU at Community Hospital North in Indianapolis for more than five months, according to Today.com.

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If climate change isn’t stopped, this will lead to disastrous consequences for the entire planet.

"As a result of this, ice around the world is melting and raising the planet's sea level. The oceans already rose 6 centimeters during the course of the 19th century. But they rose by 19 centimeters during the 20th century, over 3 times faster than they rose in the previous century,” says a video produced by Real Life Lore. “NOAA estimates that global sea level could rise by up to 2.5 meters by the year 2100. Which would have devastating consequences."

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How often do you change your sheets?

If you were to ask a random group of people, "How often do you wash your sheets?" you'd likely get drastically different answers. There are the "Every single Sunday without fail" folks, the "Who on Earth washes their sheets weekly?!?" people and everyone in between.

According to a survey of 1,000 Americans conducted by Mattress Advisor, the average time between sheet changings or washings in the U.S. is 24 days—or every 3 1/2 weeks, approximately. The same survey revealed that 35 days is the average interval at which unwashed sheets are "gross."

Some of you are cringing at those stats while others are thinking, "That sounds about right." But how often should you wash your sheets, according to experts?

Hint: It's a lot more frequent than 24 days.

While there is no definitive number of days or weeks, most experts recommend swapping out used sheets for clean ones every week or two.

Dermatologist Alok Vij, MD told Cleveland Clinic that people should wash their sheets at least every two weeks, but probably more often if you have pets, live in a hot climate, sweat a lot, are recovering from illness, have allergies or asthma or if you sleep naked.

We shed dead skin all the time, and friction helps those dead skin cells slough off, so imagine what's happening every time you roll over and your skin rubs on the sheets. It's normal to sweat in your sleep, too, so that's also getting on your sheets. And then there's dander and dust mites and dirt that we carry around on us just from living in the world, all combining to make for pretty dirty sheets in a fairly short period of time, even if they look "clean."

Maybe if you shower before bed and always wear clean pajamas you could get by with a two-week sheet swap cycle, but weekly sheet cleaning seems to be the general consensus among the experts. The New York Times consulted five books about laundry and cleaning habits, and once a week was what they all recommend.

Sorry, once-a-monthers. You may want to step up your sheet game a bit.

What about the rest of your bedding? Blankets and comforters and whatnot?

Sleep.com recommends washing your duvet cover once a week, but this depends on whether you use a top sheet. Somewhere between the Gen X and Millennial eras, young folks stopped being about the top sheet life, just using their duvet with no top sheet. If that's you, wash that baby once a week. If you do use a top sheet, you can go a couple weeks longer on the duvet cover.

For blankets and comforters and duvet inserts, Sleep.com says every 3 months. And for decorative blankets and quilts that you don't really use, once a year washing will suffice.

What about pillows? Pillowcases should go in with the weekly sheet washing, but pillows themselves should be washed every 3 to 6 months. Washing pillows can be a pain, and if you don't do it right, you can end up with a lumpy pillow, but it's a good idea because between your sweat, saliva and skin cells, pillows can start harboring bacteria.

Finally, how about the mattress itself? Home influencers on TikTok can often be seen stripping their beds, sprinkling their mattress with baking soda, brushing it into the mattress fibers and then vacuuming it all out. Architectural Digest says the longer you leave baking soda on the mattress, the better—at least a few hours, but preferably overnight. Some people add a few drops of essential oil to the baking soda for some extra yummy smell.

If that all sounds like way too much work, maybe just start with the sheets. Pick a day of the week and make it your sheet washing day. You might find that climbing into a clean, fresh set of sheets more often is a nice way to feel pampered without a whole lot of effort.

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Job hunting literally can feel like you’re out in the Sahara scavenging for your next meal…all the while knowing that there are dozens of other hunters just as starving as you are, and that there doesn’t seem to be enough morsels to go around. It all makes one anxiety-laden psychic landmine, forgive the mix of metaphors.

Even after you’ve used all the tips and tricks to make your resume stand out in a sea of other applications, using every viable SEO keyword you can scrounge up, and you do finally get the coveted interview, the stress is far from over. Certain questions feel more like traps than anything else.

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