upworthy

humanity

A viral video from a Little League game has people celebrating good sportsmanship.

Youth sports have gotten more intensely competitive, to the point where overeager parents and coaches have to regularly be reminded to take it down a notch. So when humanity takes precedence over team rivalries, it's extra heartwarming.

And considering how many "kids these days" laments we see coming from older generations, it's also heartening to see kids showing excellent character qualities when no one directly asked them to.

baseball, kids, sports, sportsmanshipPart of playing sports is learning to be a good sport. Photo credit: Canva

A viral video from a Little League baseball game is giving us a nice dose of both—good sportsmanship and basic human kindness from two players from opposing teams.

As reported by USA Today, Isaiah (Zay) Jarvis, a batter from Oklahoma, took a pitch from Texas East pitcher Kaiden Shelton right to the side of his helmet. It was a hard blow that caused Jarvis to spin around and crumble to the ground, grabbing his head. The replay in slow motion shows that the ball basically just knocked his helmet off, though it was undoubtedly jarring and probably painful as well.

Jarvis was able to continue playing, but Shelton was shaken up. No matter how fierce the competition, no one wants to be responsible for injuring another person. He was visibly upset on the mound, so Jarvis left first base and approached him.

Watch the classy interchange:

That a kid this age would approach a player who hit him with a ball and comfort him with a hug, especially knowing that all eyes were on him, is just so lovely. Someone raised this young man to put people's feelings ahead of competitiveness and not worry about what others might think.

And the fact that the pitcher was so distraught at the possibility of having hurt someone is also so sweet. This was a moment that showed the true character of both of these boys, and both of them exemplified caring and compassion.

People praised the boys' empathy and humanity.

"Both of those boys are what you want your kids to aspire to," wrote one commenter. "One willing to forgive and knows it wasn't intentional and the other showing remorse and sorrow. I love it!!"

Thankfully, these kids aren't some one-off anomaly. We see examples of kindness and empathy all the time in sports. Despite how fierce competition can get, enjoyment of the game and the self-improvement on all levels that comes with playing is what it's all about, and many coaches and parents strive to make sure that their kids are learning all of those lessons.

This video demonstrates even more than simple respect for an opponent. It shows that this kid recognized his opponents humanity first and foremost. He didn't just say, "It's no problem." He recognized that the pitcher had feelings of his own and wanted to make sure he was okay. That's a whole other level of sportsmanship to strive for, one that takes nothing away from strong competition and doing your best to win.

sportsmanship, athletes hug, kindnessSportsmanship is what it's all about.Giphy GIF by Major League Soccer

Many adults could even learn from the emotionally intelligent and empathetic interaction of these two kids. Good sportsmanship all around. Love to see it. Big kudos to these kiddos and whoever raised them.

This article originally appeared three years ago.



Saying "I love you!" by accident is one of life's most cringe moments.

For many of us, telling our friends and family that we love them is second nature. Every time someone leaves the house, "Love you!" Before bed at night, "Love you!" Getting off a call with them, "Love you!"

That's all well and good until that sweetly ingrained habit spills over into your work life. Especially when you're talking to an important client, where the boundaries of professional conduct are particularly important to uphold. (Do you feel the cringe coming?)

I Love You Elf GIF by MOODMANGiphy

A woman shared an oh-so-human story about absent-mindedly telling a client she loved him, and his thoughtful response has people cheering.

"Accidentally said 'Love you!' at the end of a call with an important client yesterday," wrote a Reddit user. "I heard him giggle as I hung up, and I was mortified. Today, I saw he emailed me this:"

The email began, "Hey—Just wanted to say that I didn't mean to laugh at you when you accidentally signed off on our call with a 'love you.' I just found it funny because I've definitely done that before, and I know it happens."

Okay, phew, he understood that the laughing was mortifying and he wasn't bothered by the "love you." But then he added the absolute best thing he could have said about the situation:

"I'm glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that. :)"

Then he mercifully resumed their professional conversation. "Have a great weekend! We'll follow up about my call with Chris on Wednesday, as discussed."

embarrassing story, saying I love you on accident, workplace stories, professional communication"Love you!" Oops.Photo credit: Canva

He didn't just ignore the elephant in the room and let it hang over her like an awkward cloud. He put her at ease, letting her know he's done it before and it happens and is no big deal. But then he took it a step further, adding a deeper human layer to the moment by acknowledging the fact that the words flowing so automatically and easily for her meant she was surrounded by love.

The client's emotional intelligence and thoughtful response warmed people's hearts.

"What a great and respectful response. He is completely right, it’s such a beautiful thing to have that much love in your life that it comes out naturally."

"You work with good people."

"Honestly, this made my day 😂 It's so wholesome how they responded. Shows that a little kindness (even accidental) always leaves a good impression!"

"Such a classy response. Made you feel at ease while staying professional and moving the conversation forward."

"Green flags from that client."

Green Flag GIF by The Last Talk ShowGiphy

People also shared their own similar experiences with blurting out accidental "love you"s and it was a veritable love-fest:

"I told my supervisor I loved her at the end of our weekly touch point call - she chuckled and said she loved me too. We shared a good laugh. I am happy to see empathy from a random human, it is much needed."

"I said 'love you' to my new boss at labcorp when she called me to tell me I passed my drug test. Same thing, hanging up, not thinking, she gave me my results and my start date to come in for orientation and I ended the call with 'bye love you!'"

"Back in the day I straight up called one of my bosses mom. It was so embarrassing I almost died."

"A surprising number of people have done this at least once. Happens when you’re distracted and tired. My ex husband (a prosecutor) accidentally ended a phone call with 'I love you' when talking to a rural county sheriff in the middle of the night."

Embarrassed Hide GIF by florGiphy

"I had a coworker say 'love you,' just as we were about to hang up. There was an awkward pause, clearly neither of us had hung up, then he added, 'Don’t tell my wife.' We both laughed and finally disconnected."

"I did that with my ex husband last Thursday, we both burst out laughing lol. Happily we get along great and he and his fiancée are attending my wedding next week."

"Was on phone with my boss right after he had called his wife. He ended the call with "love you." Had so much fun telling him that while I cared for him, I didn't think it was love."

Embarrassing moments don't have to ruin your day—in fact, when handled like this client, they can turn into beautiful moments of human connection. This kind of relatability, empathy, and emotional intelligence makes us all feel better about our shared humanity, oopsies and all.

Internet

Airbnb host ditches the cleaning fee and finds unexpected benefits

The host went for a more "honest" approach with her listings—and saw the behavior of her guests change dramatically.

@rachelrboice/TikTok
Many frustrated Airbnb customers have complained that the separate cleaning fee is a nuisance.

We've all been there. We've discovered the perfect Airbnb, maybe a little cottage in the mountains, or a condo with stunning beach views. And the price is right in our budget. Hallelujah! Then, unfortunately, when we get to the booking page we realize our total cost is far higher than expected. Why? It's the dreading cleaning fee.

Airbnb defines its notorious cleaning fee as a “one-time charge” set by the host that helps them arrange anything from carpet shampoo to replenishing supplies to hiring an outside cleaning service—all in the name of ensuring guests have a “clean and tidy space.”

But as many frustrated Airbnb customers will tell you, this feature is viewed as more of a nuisance than a convenience. According to NerdWallet, the general price for a cleaning fee is around $75, but can vary greatly between listings, with some units having cleaning fees that are higher than the nightly rate (all while sometimes still being asked to do certain chores before checking out). And often none of these fees show up in the total price until right before the booking confirmation, leaving many travelers feeling confused and taken advantage of. It's certainly a case of sticker shock if you're used to staying in hotels.

However, some hosts are now opting to build cleaning fees into the overall price of their listings, mimicking the strategy of traditional hotels.

Rachel Boice runs two Airbnb properties in Georgia with her husband Parker—one being this fancy glass plane tiny house (seen below) that promises a perfect glamping experience.

@rachelrboice

Welcome to The Tiny Glass House 🤎 #airbnbfinds #exploregeorgia #travelbucketlist #tinyhouse #glampingnotcamping #atlantageorgia #fyp

Like most Airbnb hosts, the Boice’s listing originally showed a nightly rate and separate cleaning fee. According to her interview with Insider, the original prices broke down to $89 nightly, and $40 for the cleaning fee.

But after noticing the negative response the separate fee got from potential customers, Rachel told Insider that she began charging a nightly rate that included the cleaning fee, totaling to $129 a night.

It’s a marketing strategy that more and more hosts are attempting in order to generate more bookings (people do love feeling like they’re getting a great deal) but Boice argued that the trend will also become more mainstream since the current Airbnb model “doesn’t feel honest.” Which is funny, because if anything listing the cleaning charge is more transparent! But users tend to feel duped because they can't see the full price when they're browsing the listings.

"We stay in Airbnbs a lot. I pretty much always pay a cleaning fee," Boice told Insider. "You're like: 'Why am I paying all of this money? This should just be built in for the cost.'"

How much can it cost to clean a tiny house like this one? Photo by Aysegul Yahsi on Unsplash

Since combining costs, Rachel began noticing another unexpected perk beyond customer satisfaction: guests actually left her property cleaner than before they were charged a cleaning fee.

Her hypothesis was that they assumed she would be handling the cleaning herself.

"I guess they're thinking, 'I'm not paying someone to clean this, so I'll leave it clean,'" she said.

This discovery echoes a similar anecdote given by another Airbnb host, who told NerdWallet guests who knew they were paying a cleaning fee would “sometimes leave the place looking like it’s been lived in and uncleaned for months.” So, it appears to be that being more transparent and lumping all fees into one overall price makes for a happier (and more considerate) customer.

This phenomenon has been studied by economists across many different fields. A blueberry farmer once considered charging customers for grazing on blueberries as they walked until an economist told him paying the fee would just encourage people to eat even more. Daycares who charge parents fees for picking their kids up late often find the fee increases the number of late parents instead of decreasing it.

It comes down to the "cost" of a decision. If you pay the same cleaning fee no matter what condition you leave the property in, a lot of people will find it's just not worth their time to tidy up after themselves. When the cost of leaving the place filthy is more nebulous, or human (forcing another person to do it), people are more willing to help out.

snow white, cleaning, airbnb, hotels, travel, humanity, kindness, economicsWe're happy to clean up if we think we're saving someone else the troubleGiphy



These days, it’s hard to not be embittered by deceptive junk fees, which can seem to appear anywhere without warning—surprise overdraft charges, surcharges on credit cards, the never convenience “convenience charge” when purchasing event tickets. Junk fees are so rampant that certain measures are being taken to try to eliminate them outright in favor of more honest business approachesSpeaking of a more honest approach—as of December 2022, AirBnb began updating its app and website so that guests can see a full price breakdown that shows a nightly rate, a cleaning fee, Airbnb service fee, discounts, and taxes before confirming their booking.

Guests can also activate a toggle function before searching for a destination, so that full prices will appear in search results—avoiding unwanted financial surprises.

As for Boice, business is booming. After her story went viral on TikTok, she decided to expand her property business with another glass house.

@rachelrboice

the other one is going so well so why not 🤷🏼‍♀️ #fyp #tinyhouse #tinyglasshouse #airbnb #atlanta #georgia #uniquestays #camping

Users were thrilled, especially ones who live in Georgia, within shouting distance of her properties. And after all the viral exposure, she's still not charging cleaning fees. Although, there's not much she can do about those pesky "Airbnb service fees." Oh well. You can't win 'em all.

This article originally appeared two years ago.

Community

Good news: Our pessimism about other people doesn't line up with reality

A new study shows that people are a lot more honest and kind than we think.

Lost wallet experiments show people are more benevolent than we believe.

In the age of 24/7 news cycles and social media algorithms, it's easy to become cynical about humanity. Sensational videos of bad behavior catch people's attention and get pushed into our feeds, negative headlines reinforce negative feelings, and the cycle leads people to the conclusion that people in general are more selfish and dishonest than helpful and kind.

But is that actually true? According to the 2025 World Happiness Report, it's not. In fact, in reality, humans are far kinder than we think we are.

wallet, lost wallet test, world happiness reportPeople are more likely to return a wallet if it has money in it.Photo credit: Canva

Researchers use a simple wallet experiment to test benevolence levels in a given area. If someone finds a dropped wallet, will they turn it in or will they keep it? The perception most people have is that only a small percentage of people will return a lost wallet, but the actual data negates that notion. In fact, overall, people are twice as likely to return a lost wallet than people believe. And perhaps even more interestingly, people were more likely to turn in the wallet if it had money in it than it if didn't.

And this result isn't new. Wallet tests conducted over the years have come to the same conclusion.

- YouTubewww.youtube.com

"Collectively, these data on expected and actual wallet return show that people are far too pessimistic about the benevolence of others," the report states. In other words, people are much better people than we think.

Interestingly, our perception of people's benevolence is strongly linked to our happiness. The more social trust we have—believing that people will generally do the decent or honorable thing—the higher our happiness level. Ironically, we could all be a happier if we knew we could trust people more, but it's just our skewed perception of people that's getting in the way. "People may be made needlessly unhappy by their unwarranted pessimism," the report states.

And our beliefs about others doesn't have a small impact. The report says "believing that others would return a wallet predicts a larger boost to life satisfaction than a doubling of income." The positive effect of believing your wallet will be returned is also higher than the expected negative effect that unemployment, mental health issues, or violent crime would have on your life satisfaction.

The good news is that we don't have to try to drum up feigned positivity about humanity in order to increase our social trust. We simply have to look at the data that demonstrates we actually can trust people more than we think we can and internalize it. Reality itself is the antidote to pessimism about humanity. Isn't that wonderful?

The World Happiness Report has a lot to say about people-to-people interactions and relationships, as research shows that social bonds are key to our wellbeing. There are several elements that can impact people's happiness—how much money we have, how healthy we feel, whether we feel a sense of purpose, etc.—but our feelings about and experiences with others is a big piece of the puzzle.

"This year’s report pushes us to look beyond traditional determinants like health and wealth. It turns out that sharing meals and trusting others are even stronger predictors of wellbeing than expected," said Jan-Emmanuel De Neve, economics professor, director of Oxfort's Wellbeing Research Centre, and an editor of the World Happiness Report. "In this era of social isolation and political polarisation we need to find ways to bring people around the table again — doing so is critical for our individual and collective wellbeing."

So which countries are the happiest? Perhaps unsurprisingly, Finland topped the list for the 8th year in a row. Despite its cold weather much of the year and it's lack of sunlight in the winter, the Finnish way of life appears to lead to higher levels of happiness than other places. In fact, the Nordic countries in general seem to have a bead on happiness, since Denmark, Iceland and Sweden rounded out the top four spots.

The United States landed at the #24 spot, right behind the United Kingdom at #23, a slip in the rankings for both countries. Here's the list of the top 25 happiest countries:

1. Finland

2. Denmark

3. Iceland

4. Sweden

5. Netherlands

6. Costa Rica

7. Norway

8. Israel

9. Luxembourg

10. Mexico

11. Australia

12. New Zealand

13. Switzerland

14. Belgium

15. Ireland

16. Lithuania

17. Austria

18. Canada

19. Slovenia

20. Czechia

21. United Arab Emirates

22. Germany

23. United Kingdom

24. United States

25. Belize

Wherever your country falls on the happiness rankings, focusing more on social connections and a positive outlook on humanity may help give your own personal happiness a boost.