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A woman accidentally said, 'Love you!' to a big client. His response was priceless.

He 'circled back' with the nicest email ever.

Canva

An embarrassed woman hides her face

For many of us, telling our friends and family that we love them is second nature. Every time someone leaves the house, "Love you!" Before bed at night, "Love you!" Getting off a call with them, "Love you!"

That's all well and good until that sweetly ingrained habit spills over into your work life. Especially when you're talking to an important client, where the boundaries of professional conduct are particularly important to uphold. (Do you feel the cringe coming?)

A woman shared an oh-so-human story about absent-mindedly telling a client she loved him, and his thoughtful response has people cheering.

kindness, emotional intelligence, work mistake, funny story, wholesome, Reddit, viral story, customer service, professional life, human connection An embarrassed woman covers her faceCanva

"Accidentally said 'Love you!' at the end of a call with an important client yesterday," wrote a Reddit user. "I heard him giggle as I hung up, and I was mortified. Today, I saw he emailed me this:"

The email began, "Hey—Just wanted to say that I didn't mean to laugh at you when you accidentally signed off on our call with a 'love you.' I just found it funny because I've definitely done that before, and I know it happens."

Okay, phew, he understood that the laughing was mortifying and he wasn't bothered by the "love you." But then he added the absolute best thing he could have said about the situation:

"I'm glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that. :)"

Then he mercifully resumed their professional conversation. "Have a great weekend! We'll follow up about my call with Chris on Wednesday, as discussed."

He didn't just ignore the elephant in the room and let it hang over her like an awkward cloud. He put her at ease, letting her know he's done it before and it happens and is no big deal. But then he took it a step further, adding a deeper human layer to the moment by acknowledging the fact that the words flowing so automatically and easily for her meant she was surrounded by love.

kindness, emotional intelligence, work mistake, funny story, wholesome, Reddit, viral story, customer service, professional life, human connection A woman laughs while trying to hide her face from the cameraCanva

The client's emotional intelligence and thoughtful response warmed people's hearts.

"What a great and respectful response. He is completely right, it’s such a beautiful thing to have that much love in your life that it comes out naturally."

"You work with good people."

"Honestly, this made my day 😂 It's so wholesome how they responded. Shows that a little kindness (even accidental) always leaves a good impression!"

"Such a classy response. Made you feel at ease while staying professional and moving the conversation forward."

"Green flags from that client."

kindness, emotional intelligence, work mistake, funny story, wholesome, Reddit, viral story, customer service, professional life, human connection Green Flag GIF by The Last Talk ShowGiphy

People also shared their own similar experiences with blurting out accidental "love you"s and it was a veritable love-fest:

"I told my supervisor I loved her at the end of our weekly touch point call - she chuckled and said she loved me too. We shared a good laugh. I am happy to see empathy from a random human, it is much needed."

"I said 'love you' to my new boss at labcorp when she called me to tell me I passed my drug test. Same thing, hanging up, not thinking, she gave me my results and my start date to come in for orientation and I ended the call with 'bye love you!'"

"Back in the day I straight up called one of my bosses mom. It was so embarrassing I almost died."

"A surprising number of people have done this at least once. Happens when you’re distracted and tired. My ex husband (a prosecutor) accidentally ended a phone call with 'I love you' when talking to a rural county sheriff in the middle of the night."

"I had a coworker say 'love you,' just as we were about to hang up. There was an awkward pause, clearly neither of us had hung up, then he added, 'Don’t tell my wife.' We both laughed and finally disconnected."

kindness, emotional intelligence, work mistake, funny story, wholesome, Reddit, viral story, customer service, professional life, human connection A woman covers her faceCanva

"I did that with my ex husband last Thursday, we both burst out laughing lol. Happily we get along great and he and his fiancée are attending my wedding next week."

"Was on phone with my boss right after he had called his wife. He ended the call with "love you." Had so much fun telling him that while I cared for him, I didn't think it was love."

Embarrassing moments don't have to ruin your day—in fact, when handled like this client, they can turn into beautiful moments of human connection. This kind of relatability, empathy, and emotional intelligence makes us all feel better about our shared humanity, oopsies and all.

This article originally appeared earlier this year. It has been updated.

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Redheads often require extra anesthesia and 9 other cool facts about our 'ginger' friends

They're truly special, genetically speaking.

Photo credit: Canva

Redheads really are unique, and not just in looks.

In case there was any question, redheads are special. That's not just an opinion about people with red hair or their appearance, but a statement of fact based on their scientific uniqueness.

Today, red hair is a fascination and frequently seen as a beautiful feature, but that was not always the case. Historical views of redheads have often been negative, with red hair being seen as indicative of bad character in some ancient cultures or a sign of practicing witchcraft in Christian Europe. Remember Anne of Green Gables being teased by both peers and adults alike for her red hair? Gingers have had a rough go of it in the past, but modern science gives us plenty of reasons to see them as as exceptionally cool for their genetic quirks.

red hair, redheads, gingers, red hair genetics, red hair mutation Redheads make up less than 2% of the population.Photo credit: Canva

Here are 10 things that make redheads truly special:

1. Red hair is the result of a specific genetic mutation

The primary cause of red hair is the mutated MC1R gene, and in order to have red hair, both of your parents have to carry it. The parents don't have to be full gingers themselves, but if both non-redhead parents carry the recessive gene, their child has a 25% chance of surprising the family with red hair. (Around four to five percent of the population carries the mutated gene.)

2. Redheads are much rarer than you might think

Advertisements have disproportionately featured redheads for decades, offering a skewed picture of how common the hair color is. A 2014 study found that 30% of primetime network television ads featured a redhead, which is a vast overrepresentation of a hair color that less than two percent of the population actually has. (Redheads are most commonly found in Scotland and Ireland.)

red hair, redheads, gingers, red hair genetics, red hair mutation Red hair and blue eyes is the least common hair-eye color combination.Photo credit: Canva

3. Redheads with blue eyes are the rarest combination

It's already uncommon to have red hair, but being a blue-eyed ginger is the rarest hair-eye color combination. The chance of having that combo is 0.17%, which is exceptionally rare.

4. Redheads are more likely to be left-handed

Recessive traits tend to come in pairs, making it statistically more likely for redheads to be left-handed, according to limited research.

5. Redheads may require extra anesthesia

There's apparently something about the mutated MC1R gene that makes redheads less reactive to certain kinds of anesthesia. Results of studies have not always been consistent, but there's enough research with similar results for doctors to take red hair into consideration.

red hair, redheads, gingers, red hair genetics, red hair mutation Redheads are often referred to as "gingers." Photo credit: Canva

6. Redheads may be more sensitive to pain

In a painful bit of irony, if a redhead doesn't get enough anesthesia, whatever pain they do feel might be felt more intensely than people without red hair. Some studies have found that gingers are more sensitive to certain kinds of pain. At the same time, some research shows they may have a higher pain tolerance overall, so who knows.

7. Redheads tend to feel hot and cold more intensely

Are we sensing a theme here? Redheads have some sensitivities, including sensitivities to temperature.

red hair, redheads, gingers, red hair genetics, red hair mutation Red hair can look thicker than other hair colors, even though redheads have fewer hair strands than people with other hair colors.Photo credit: Canva

8. Redheads have less hair but it often looks thicker

Redheads have around 90,000 strands of hair on their heads compared to 140,000 for brunettes. However, each strand is thicker than blond or brunette hair, which can make it look like they have more hair.

9. Redheads are more likely to get skin cancer and gynecological cancers

Considering the fact that most redheads have fair skin, the elevated skin cancer risk is not terribly surprising. However, redheads are have a higher than average likelihood of getting cervical, ovarian, and colorectal cancers.

red hair, redheads, gingers, red hair genetics, red hair mutation Redheads can be found in any race. Photo credit: Canva

10. Redheads can be found in any race

Though most commonly found among people of Northern European ancestry, people of any race or ethnicity can have naturally red hair. All it takes are the right recessive genes.

Our ginger friends truly are special in so many ways, and not just because their hair looks gorgeous in the sunlight. Here's to the redheads, in all their mutant genetic glory.

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Do you cry at concerts and other group events? Welcome to 'collective effervescence.'

This concept explains so much.

Photo credit: Canva

Collective effervescence is one of the best parts of being human.

Have you ever found yourself getting emotional over a shared experience with a group of strangers? Maybe you're watching a parade with a bunch of families, or enjoying a concert with a stadium crowd, or witnessing a flash mob break out in a town square, and you suddenly find yourself tearing up.

If you tend to cry at weddings (even if you don't know the people) or during a haka (even if you're not from New Zealand) or when you're part of a sing-along (even if the song isn't sad), you've likely experienced "collective effervescence."

Collective effervescence can be defined as "a state of intense shared emotional activation and sense of unison that emerges during instances of collective behavior." Still, in the simplest terms, it's communal joy. The term was initially coined in 1912 by French sociologist Émile Durkheim, who described the phenomenon in the context of religious rituals. But any gathering of people around a common purpose can lead to collective effervescence, and for many people, it's one of the best parts of being human.

Folks on social media have been sharing their collective effervescence experiences after learning there's a name for it, and it's a veritable celebration of our interconnectedness.

@momsalwaystired

I cry for the first song of EVERY concert. Can’t help it.

"I cry at fireworks shows and literally anything where a group of people are there for the same reason and just enjoying themselves I never knew there was a name for it other than I’m a baby."

"It’s the cultural ones for me- Haka ceremonies, and Native American songscapes 3 seconds into the video and my chin is quivering I know it’s all over from there 😭"

"Sporting events where the whole crowd stands and applauds someone who was hurt 😭 😭 I cry every time and I’m so far from a sports person."


"I ALWAYS cry at curtain calls for musicals or shows when everyone is cheering for the actors. It’s overwhelming."

"That’s why i LOVE raves. everyone just there to enjoy the music and feel it all as one, it’s beautiful."

"A gentlemen at a table i served last night stood up for the restaurant and announced it was his moms 92nd birthday and the whole restaurant sung happy birthday and i had tears the entire time during and when i was trying to take another tables order. 😭"

"I never felt this way until I had kids. It didn’t click to me how interconnected we all are until I faced the realization that everyone is someone’s mother or someone’s baby. It’s so humanizing. We all want to be in inclusion & connection with one another. It’s overwhelmingly beautiful."

As one person shared, "It’s like mass hysteria but in a good way."

The very fact that we gather together awakens a shared consciousness that is more powerful than any individual will.— Émile Durkheim

One of the best examples of collective effervescence is when people spontaneously start singing or dancing together. We've seen thousands of people burst into song, like this stadium full of concertgoers in Poland who randomly sang "Bohemian Rhapsody" while waiting, moving people to tears.

- YouTube youtu.be

These moments remind us of our shared humanity, and the more we celebrate what unites us, the easier it is to imagine a world where we finally figure out how to live in peace with all people.

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A woman accidentally said, 'Love you!' to an important client. His response was perfect.

He even followed up with a heartwarming e-mail.

Photo credit: Canva

Saying "I love you!" by accident is one of life's most cringe moments.

For many of us, telling our friends and family that we love them is second nature. Every time someone leaves the house, "Love you!" Before bed at night, "Love you!" Getting off a call with them, "Love you!"

That's all well and good until that sweetly ingrained habit spills over into your work life. Especially when you're talking to an important client, where the boundaries of professional conduct are particularly important to uphold. (Do you feel the cringe coming?)

I Love You Elf GIF by MOODMAN Giphy

A woman shared an oh-so-human story about absent-mindedly telling a client she loved him, and his thoughtful response has people cheering.

"Accidentally said 'Love you!' at the end of a call with an important client yesterday," wrote a Reddit user. "I heard him giggle as I hung up, and I was mortified. Today, I saw he emailed me this:"

The email began, "Hey—Just wanted to say that I didn't mean to laugh at you when you accidentally signed off on our call with a 'love you.' I just found it funny because I've definitely done that before, and I know it happens."

Okay, phew, he understood that the laughing was mortifying and he wasn't bothered by the "love you." But then he added the absolute best thing he could have said about the situation:

"I'm glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that. :)"

Then he mercifully resumed their professional conversation. "Have a great weekend! We'll follow up about my call with Chris on Wednesday, as discussed."

embarrassing story, saying I love you on accident, workplace stories, professional communication "Love you!" Oops.Photo credit: Canva

He didn't just ignore the elephant in the room and let it hang over her like an awkward cloud. He put her at ease, letting her know he's done it before and it happens and is no big deal. But then he took it a step further, adding a deeper human layer to the moment by acknowledging the fact that the words flowing so automatically and easily for her meant she was surrounded by love.

The client's emotional intelligence and thoughtful response warmed people's hearts.

"What a great and respectful response. He is completely right, it’s such a beautiful thing to have that much love in your life that it comes out naturally."

"You work with good people."

"Honestly, this made my day 😂 It's so wholesome how they responded. Shows that a little kindness (even accidental) always leaves a good impression!"

"Such a classy response. Made you feel at ease while staying professional and moving the conversation forward."

"Green flags from that client."

Green Flag GIF by The Last Talk Show Giphy

People also shared their own similar experiences with blurting out accidental "love you"s and it was a veritable love-fest:

"I told my supervisor I loved her at the end of our weekly touch point call - she chuckled and said she loved me too. We shared a good laugh. I am happy to see empathy from a random human, it is much needed."

"I said 'love you' to my new boss at labcorp when she called me to tell me I passed my drug test. Same thing, hanging up, not thinking, she gave me my results and my start date to come in for orientation and I ended the call with 'bye love you!'"

"Back in the day I straight up called one of my bosses mom. It was so embarrassing I almost died."

"A surprising number of people have done this at least once. Happens when you’re distracted and tired. My ex husband (a prosecutor) accidentally ended a phone call with 'I love you' when talking to a rural county sheriff in the middle of the night."

Embarrassed Hide GIF by flor Giphy

"I had a coworker say 'love you,' just as we were about to hang up. There was an awkward pause, clearly neither of us had hung up, then he added, 'Don’t tell my wife.' We both laughed and finally disconnected."

"I did that with my ex husband last Thursday, we both burst out laughing lol. Happily we get along great and he and his fiancée are attending my wedding next week."

"Was on phone with my boss right after he had called his wife. He ended the call with "love you." Had so much fun telling him that while I cared for him, I didn't think it was love."

Embarrassing moments don't have to ruin your day—in fact, when handled like this client, they can turn into beautiful moments of human connection. This kind of relatability, empathy, and emotional intelligence makes us all feel better about our shared humanity, oopsies and all.

This article originally appeared in May.

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