upworthy

connection

@k8tymilla/TikTok

"It broke me."

We simply never know what someone else is going through, nor do we know how a simple bit of connection can offer so much healing.

Twenty-five-year-old server Katie Miller certainly never would have anticipated that a seemingly ordinary conversation between her and a couple dining at her restaurant would lead to her getting a handwritten note that left her "sobbing mid shift.”

But as the scribblings left on the back of the receipt revealed, this was the couple’s first outing since losing their 27-year-old daughter, and apparently Miller offered them a precious gift: an opportunity to smile once again.

handwritten note, server, server life, waitress, tipping, restaurant, kindness, note on bill, grief, connection, losing a daughter TikTok · Katie Miller www.tiktok.com

The note read:

“Thank you for your wonderful service. Our 27-year-old daughter passed away unexpectedly about 5 weeks ago and today is the first day I have been able to get my wife out to enjoy a real meal. Thank you for making her smile. You will never know what it means to us.”

What did Miller and this woman talk about that lifted her spirits? Hair and aging. Miller shared with Newsweek that she complimented the woman’s "beautiful curly red hair," noting how “people nowadays are dying their hair to look like hers.” The woman then laughingly admitted she dyed her hair to cover some grays. Miller quipped that she just plucked hers out. That’s it. Such a normal, everyday conversation, but it made such a lasting impact.

handwritten note, server, server life, waitress, tipping, restaurant, kindness, note on bill, grief, connection, losing a daughter " You will never know what it means to us.”@k8tymilla/TikTok

Then, after seeing the note left for her, Miller told Newsweek, "You would never have guessed. It broke me. It hurts knowing people are struggling like that." Though she didn’t approach the couple again, she decided to share the story on TikTok to help remind others that "Kindness goes a long way. We can truly heal others if we're nice.”

From the slew of similar stories shared by fellow service workers in the comment section, we can take solace in the fact that these occurrences maybe aren’t as rare as we think they are.

“I took my son to work with me once, and a single man who only ordered a $3 beer tipped me $100 and wrote ‘I used to go to work with my mom too. Make sure you take him to the movies after your shift, on me.’ I kept the receipt until it crumbled.”

“One time while working in retail I was checking out these items for this older woman and I complimented her necklace. She started crying and telling me how her late husband gifted it to her. She said I made her day.”

“I had a customer ask me how old my kid was after talking about him for a while. Customer paid up and said ‘your kid is 5, correct/’ I said yes sir. Handed my 5 $100 bills and said ‘use this for him please.’ His grandson passed away, also 5. I haven’t cried that hard in my adult life ever.”

“One time I worked at Sonic, I took a woman’s drink out to her, she was sobbing alone in her car. I felt weird asking but something in me felt it was necessary…she told me her daughter had just recently tried to take her own life and was in the hospital, she wasn't sure if she would make it and was beside herself with sadness. I opened the door and just hugged her. For a moment we both needed that hug. She told me I reminded her of her daughter and how beautiful she is when she smiled. Even since then I learned to always be kind.

“We were really busy one night when I was working the bar at a restaurant I used to work at in college. I noticed a man a few rows back, just waiting in the crowd. Never moving forward. He hadn’t been served and was very hesitant looking worried. I decided to approach him…turned out he was deaf and just super overwhelmed. We wrote back and forth that evening and I made sure I stayed on top of his service. When he left, he handed me a note, and in it he told me he gets ignored a lot in busy places…The last line said, ‘thank you for SEEING me’…it broke my heart thinking about how ppl had overlooked him so often. I’m so glad I could at least make THAT night better for him. I cried in the kitchen for a good bit after he left.”

“One lady at the bar I bartended at was staring at me so oddly during the whole time I was taking care of them…honeslty I thought she didn’t like me. But before they left she came up to me and said ‘this might be weird but it is so good to meet you again’ and handed me a note [that] said I looked and talked and walked, even smiled like her best friend that had passed a few years ago…I cried so hard;I keep it in my glove box now.”

Interacting with strangers is a necessary part of life. Then again, life has a way of reminding us that none of us are really strangers at all. We all carry pain, we all seek out connection, and we all need help finding a reason to smile from time to time. May this be a friendly reminder to be that person for someone else, whenever possible.

handwritten note, server, server life, waitress, tipping, restaurant, kindness, note on bill, grief, connection, losing a daughter Go out and be kind today. @k8tymilla/TikTok

Canva

An older man uses his landline. A younger woman looks perplexed.

When it comes to dating, one through-line exists among generations: people are looking to connect. Now, the length of connection may vary—as might the intensity. Some call it love, some call it sex, some call it just "hanging out." But it's connection either way.

In a study conducted by Zoosk, researchers claim to have "analyzed over 5.7 million profiles and surveyed more than 4,000 daters." Alongside dating expert Haley Quinn, they even talked to people on the streets of London to get their opinion on what seems to be quite a definitive difference in generational dating styles.

- YouTubewww.youtube.com

Before we get into the differences, let's first note the similarities. In the post, "How does your generation date?" therapist Nancy Ryan, LMFT, points out that Boomers, Gen X, and a good portion of millennials actually existed before the Internet and dating apps. "A simpler time of landlines, answering machines, and nosy parents who loosely cupped the receiver while yell-whispering, 'It’s a boy!'"

Another common theme? All the dating generations (at least in the survey) overall prefer their first meeting to be a "coffee date." (Some, of course, disagree—but across the board, this polled high, perhaps implying it's best to keep it short, sweet, and non-committal before actually moving forward with someone.) Also according to the study, "Over 80% of daters across all generations think holding the door open for your date is a romantic gesture!" Chivalry is alive and well.

That said, there are unique differences between generations, as dating norms have evolved over time. Wherein there used to be "rules" set by many Boomers and the generations before them, things have changed. "People are freer to follow their heart," Ryan writes. This isn't to say each generation doesn't push their own set of proposed guidelines, with TikTokers and Insta influencers especially dictating advice like "Don't call, never double text," etc. But each age group is a bit less dogmatic than in past years.

One distinguishable—but not surprising—difference is that Boomers prefer a phone chat to texting. This number decreases as the age is lowered. "The majority of Baby Boomers (60%) like to call to arrange a date. This is 13% more than Generation X, 25% more than millennials, and 26% more than Generation Z." Also in descending order is how chatty a first online message is. Boomers say the most, with Gen Z usually messaging the least. (Think: Sup. How u?)

But when it comes to getting deep, there is one generation who takes the cake—and that's Generation X. This was measured in the amount of texts that go back and forth between potential daters, noting they're not just one-word questions and answers. A little more meat on the bones, so to speak.

Some attribute this to your everyday existential crisis hitting some Gen X-ers (and older millennials) right now. Also, possibly being the latchkey baby-busters that they are, maybe they just have a bit more time to get into the "heavy" stuff.

@thirdactunscripted

Does this resonate with you? I want to know how many people out there are starting their third act! Opportunity is knocking! It’s time to seize the day. #opportunity #seizetheday #thirdact #nextchapter #newbeginnings #newlife #thirdactunscripted #genx #genxwomen

Naturally, this isn't a one-size-fits-all. Any person of any age, any gender, any sexual orientation doesn't just fit into a box, no matter how many polls are conducted. Gen Zers (and yes, Boomers and all other generations) can and do "go deep," as well. But again, as the generation who didn't necessarily have the tools to discuss trauma, were often left to their own devices, and experienced exponential change in the landscape of the world in a really short amount of time—maybe they just simply want to TALK about it.

Friendship

Mom sends life-changing text to her son's friend who stood by him during severe depression

Watching your child suffer from mental illness is incredibly difficult.

Depression can be isolating and take a toll on friendships.

Any parent who has had a child struggling with mental health knows how helpless it can make you feel. You want to fix it, to kiss the boo-boo and make it all better, but you can't. Finding and getting the help your child needs, whether they're 7 or 27, can be a long, frustrating process, and seeing your kid suffering in the meantime is incredibly difficult.

They say it takes a village, and that's especially true when mental health issues disrupt your child's life. Having other people love and support your loved one who is struggling is huge, whether it's other family members, community members, or friends. That's why a mom reaching out to her son's friend who had been by their side through a severe depression resonates with so many.

A person shared on Reddit that they had received a text from their friend's mom after the friend had been through a bout of depression. It read:


"This is _____'s mom. Just wanted to say thank you from the bottom of my heart for standing by my child through their toughest times. Seeing my child struggle was the most painful experience of my life. Your presence, patience, and support meant the world. You've been a true blessing and I'll forever be grateful to you as I can see my child smile again. May you always be surrounded by love, kindness and compassion you selflessly gave to my child. You have been a blessing in our lives."

Helping someone with depression is not easy, no matter who you are. Friends and family often don't know what to do and can end up distancing themselves or responding in a way that's not helpful. It's clear that the mom recognized this fact and expressing her gratitude is a beautiful way of acknowledging the difference this friend made.

depression, mental health, mental illness, support, friendship, hugHaving someone stay by your side through depression is a gift.Photo credit: Canva

People were moved by the mom's message and the evidence of the friend's staunch support.

"Oh 100% would uuuuugly-sob if I got a text like this! What a thoughtful acknowledgement and message of gratitude. Clearly, you are a wonderful and empathetic friend! 💕"

"I'm stifling back tears. I have no doubt that the loving treatment you gave this child was its own reward; however, this beautifully written note is touching and uplifting. Empathy and kindness should be acknowledged. You are both lovely and safe people. I can only wish you and your kids the best, and maybe a growing friendship. Kudos!"

"100% chance that their mom was ugly crying writing this. Experiencing suffering yourself is one thing, but the helplessness of watching your child suffer is excruciating. OP, thanks for being a ray of sunshine in stormy times for this family."

depression, mental health, mental illness, isolation, support, friendshipWatching your child struggle with mental health is painful.Photo credit: Canva

"Kinda like I am now. My Heart goes out to any mom who sees their child struggling, no matter what the age, and feel helpless. Then to have someone be able to provide support in a way that can only come from a friend and not a mom - it just wrecks me to think of how great of a gift it was."

"My adult son is struggling with depression. As a parent, it’s gut-wrenching. I mean, it’s harder for them than for me. But my heart is in a constant state of breaking."

"This clearly shows how you can be surrounded by the best people and still suffer from depression. If this parent shows this much love toward their child’s friend, I can only imagine how amplified it is toward their child who still had to work through it. What lovely people. I hope all involved are thriving."

It's a good reminder to do what we can for one another and to let people know when you see and appreciate their efforts for your loved ones. It truly takes a village for all of us to thrive.


Joy

Until we meet again: How Hana Hou! became America’s final inflight magazine

“I could make that magazine last for almost my entire flight as I looked through every item and tried to picture the type of person that would buy that stuff.”

Sky-high publications are vanishing.

Glossy pages, local travel tips that get you psyched for your arrival, and sudoku puzzles that bear the wrong answers of past travelers—inflight magazines have been a staple of air travel practically since aviation’s invention. But in today’s increasingly digital world, these sky-high publications have nearly vanished in America, with one notable exception: Hawaiian Airlines’ Hana Hou! magazine, which is now the final printed airline magazine by a major U.S. carrier.

Before that was Hemispheres, the inflight magazine of United Airlines, which, after 32 years, published its final edition in September 2024. Ellen Carpenter, the former editor-in-chief of Hemispheres, told the Columbia Journalism Review that, although the magazine reached 12 to 15 million people per month, print was no longer feasible or a priority for the airline.


Airline, magazine, flying, skies, readershipWe will miss you, airline magazines. Giphy


“As the Internet grows and grows, it’s harder and harder to find curated content,” she explained. Hemispheres marked the latest casualty in what has become a mass extinction of in-flight magazines: once cherished travel companions and information-rich texts are now completely gone from the seatback pockets. Over the past decade, we’ve seen numerous airlines discontinue their print publications, including those from Delta, Alaska, Southwest, and American Airlines, which ended its American Way publication in 2021. This shift is larger than cost-cutting for airlines: it’s the end of a tradition that once united us, strangers, in the sky.

The history

The inflight magazine began, where else, but Pan American Airlines in the 1950s. Commonly known as Pan Am, the airline “epitomized the luxury and glamor of intercontinental travel,” a status reflected in its magazine, Clipper Travel. Although, the golden era of the inflight magazine was arguably in the 1980s, which approximately lines up with or directly after the golden era of journalism. At the most basic level, these free magazines offered small details about the fleeting and sumptuous advertisements for luxury goods. However, they could also be gold mines—bastions of local journalism with a trick up its sleeve. You see, airplane magazines enjoyed the attention of captive audiences with few other means of distraction. As airlines began to see the potential their magazines had to attract business travelers and advertisers, they began heavily investing in these publications, which included offering writers a unique type of freedom not found anywhere else.

American Way, the former in-flight magazine of American Airlines, reached more than 73 million people on planes alone in 1990, according to The Washington Post. Back then, inflight magazines were not merely promotional brochures; they were legitimate publications with the budgets and reach to create content that flyers actually wanted to read.

“It really was a golden age,” said Doug Crichton, editor of American Way from 1988 to 1993. “The airline just said, ‘Do whatever you want.’ …Our goal was to make it a New Yorker of the sky.”

Writers during this time could earn between $1 and $3 per word, with article features commanding a substantial $2,500 (when adjusted for inflation, that equals about $6,000 today). "The airline magazines were really still that bastion of great print journalism where they would say we’re going to send you to Spain, we’re going to send you to Mexico,” said Jenny Adams, a freelance journalist based in New Orleans who wrote for American Way, Hemispheres and other in-flight magazines.

However, as technology advanced, the inflight magazine found itself competing against movie screens, gaming consoles, personal entertainment systems, smartphones, and high-speed Wi-Fi for attention. They began to lose their allure. Then, in 2020, as the COVID-19 pandemic shocked the airline systems, it delivered a final blow as airlines temporarily removed magazines to ensure safety regarding surface transmissions.

Reading, inflight magazine, airlines, flying, covid19Airline magazines have lost their allure. Photo credit: Canva

On Reddit, many users lamented the loss of the inflight magazine, with one writing, “I miss the [American Airlines] magazine. They always did deep dives into interesting locations.”

Another commented, “There was a great interview with Bill Murray in one of the last issues I read. They were always a bit off-beat like that, and I remember thinking ‘I wonder what Bill Murray’s publicist thought when whoever called was like, you know, it’s for the magazines that go on airplanes.’”

Still others missed the SkyMall shopping magazine, writing, “I could make that magazine last for almost my entire flight as I looked through every item and tried to picture the type of person that would buy that stuff.”

Hana Hou!

However, there is one saving grace: Hana Hou! magazine. Published bi-monthly, the Honolulu magazine is still prized for its high-quality journalism and engaging storytelling centered around Hawaiian culture and the islands’ heritage. The magazine, which roughly translates to “Encore!”, has received awards from the Society of Professional Journalists and maintains an extensive archive dating back 20 years.

"Hana Hou! has not only served as an entertainment option but also as a cultural ambassador, connecting travelers to Hawaii," notes Beat of Hawaii. This travel website suggests that readers "might want to pick up a copy of Hana Hou! soon,” because it “might become a valuable collector's item one day."


Indeed, the future of Hana Hou! remains uncertain, with Hawaiian Airlines’ recent acquisition by Alaska Airlines (which previously discontinued its print magazine), so it’s possible that the publication’s days may be numbered. That outcome would be heartbreaking because we’re not just losing magazines, we’re losing a tangible artifact—something that any one of us could pick up while flying, that had the power to connect us, even just for a second. To make us feel human. Inflight travel writer, Jenny Adams, sums it up perfectly: "It's hard now when you're on your phone. You don't have that same connection. It's not tactile. You're not, like, excited to go fly somewhere. I'm just gutted that that's all gone.”