upworthy

acts of kindness

@portraitgeek/Instagram

Kindness is magical.

We all need to be told that we’re beautiful, that we are appreciated and that we matter. While hearing these words of kindness from loved ones is certainly palpable, they hit differently when offered by complete strangers.

And when that compliment also comes with some amazing pictures to prove it, even better. And that is the story we find ourselves in. On Nov 22, a portrait photographer named Alex, aka @portraitgeek on Instagram, stopped a woman walking on the street, asking her if he could snap a picture. The wholesome interaction that unfolded is a much needed dose of humanity at its best.

“Excuse me,” says Alex, “ I was just thinking you look beautiful. I love how you’re dressed.”

The young woman, named Izzy, wearing a lovely lavender sweater, appears stunned at having received such flattery.

“You’re striking,” Alex assures, then asks if he can take Izzy’s picture. Izzy again seems surprised, since no one has ever asked to take her picture before. But she agrees.

As Alex guides Izzy through some poses, they end up having a pretty heartfelt conversation, one where we learn that up until recently, Izzy wore all black but in an effort to “build up everything around” herself, she’s branching out into color. Not only that, but she made her entire outfit. The sweater, the matching bow, the pants, everything!

All the while, Alex is the perfect cheerleader. Even when Izzy admits that it’s normally “very difficult" for her to look at pictures of herself, he replies “your photo’s going to come out amazing” in an effort to make her feel more comfortable.

And you know what? Alex did not lie. Izzy is utterly radiant in her pictures, clearly glowing from being on the receiving end of so much love.

Down in the comments, people were quick to note just how powerful that conversation was.

“This most likely changed the whole trajectory of her life.”

“Sometimes you have no idea, how your words can completely change someone else's world, in a positive way..❤️😍”

“This is what it looks like when an genuine compliment is given to someone. You get the best out of them. Energy is contagious and you captured their soul❤️”

And they aren’t wrong. Genuine compliments are proven to be a beneficial brain boost to both the give and the receiver, making them vehicles for positive change. Seriously, who hasn't suddenly transformed into a happier, more confident, more generous version of themselves after receiving a kind word? It’s just like MArk Twain says, we can “live for two months on a good compliment.” Not only live, but live as the best version of ourselves.

This principle seems to be part of Alex’s creative philosophy. On his website, he writes:

“If I can bring a moment of happiness to anyone's day by showing them how beautiful, valued & important they are in the world, it's rewarding… I have found it to be one of the most enriching projects in my career.”

Let this count as a friendly reminder to give someone a complement today. You never know how it might change their life for good.

And if you’d like to support Alex on this really wholesome project he’s got going on, consider donating at buymeacoffee.com/portraitgeek. You can also give his Instagram a follow here.

If you travel on the subway in the London Underground, you'll hear various automated recordings of instructions and announcements for passengers. But at one stop, one instruction stands out from the rest—a unique voice warning people to "Mind the gap."

It's not actually new. The same voice issued the same warning for decades, but was replaced in 2012 when the Underground installed a new digital system.

Weeks later, though, it was back. Why? Because kind Underground workers wanted to help a grieving widow who missed hearing her late husband's voice.



The story of the voice at the Embankment Tube station was shared on Twitter by writer and historian John Bull, and its pure sweetness has people everywhere "cutting onions."

Bull introduced the story about "London, trains, love and loss, and how small acts of kindness matter," then wrote in a long thread:

"Just before Christmas 2012, staff at Embankment Tube station were approached by a woman who was very upset.

She kept asking them where the voice had gone. They weren't sure what she meant.

The Voice?

The voice, she said. The man who says 'Mind the Gap.'

Don't worry, the staff at Embankment said. The announcement still happens, but they've all been updated. New digital system. New voices. More variety.

The staff asked her if she was okay.

'That voice,' she explained, 'was my husband.'

The woman, a GP called Dr Margaret McCollum, explained that her husband was an actor called Oswald Laurence. Oswald had never become famous, but he HAD been the chap who had recorded all the Northern Line announcements back in the seventies.

And Oswald had died in 2007.

Oswald's death had left a hole in Margaret's heart. But one thing had helped. Every day, on her way to work, she got to hear his voice.

Sometimes, when it hurt too much, she explained, she'd just sit on the platform at Embankment and listen to the announcements for a bit longer.

For five years, this had become her routine. She knew he wasn't really there but his voice - the memory of him - was.

To everyone else, it had just been another announcement. To HER it had been the ghost of the man she still loved.

And now even that had gone.

The staff at Embankment were apologetic, but the whole Underground had this new digital system, it just had to be done. They promised, though, that if the old recordings existed, they'd try and find a copy for her.

Margaret knew this was unlikely, but thanked them anyway.


In the New Year, Margaret McCollum sat on Embankment Station, on her way to work.

And over the speakers she heard a familiar voice. The voice of a man she had loved so much, and never thought she'd hear again.

'Mind the Gap' Said Oswald Laurence.

Because it turned out a LOT of people at Embankment, within London Underground, within @TfL and beyond had lost loved ones and wished they could hear them again.

And they'd all realised that with luck, just this once, for one person, they might be able to make that happen.

Archives were searched, old tapes found and restored. More people had worked to digitize them. Others had waded through the code of the announcement system to alter it while still more had sorted out the paperwork and got exemptions.

And together they made Oswald talk again."

According to an article in the Metro, Margaret was also given a CD of Oswald's voice recordings. Beautiful.

Such stories of human connection and kindness are what renew our faith in humanity and remind us that a little kindness can go a long way.

Now pardon me while I go replace my box of tissues.


This article originally appeared on 12.18.19

Photo by Tod Perry

A recreation of the note left on Brooke Lacey's car.

If you are having thoughts about taking your own life, or know of anyone who is in need of help, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (273-8255) or text "HOME" to the Crisis Text Line: 741741.


There’s an old Hebrew saying that if you “save one life, you save the world entire.” Who knows if Brooke Lacey, 22, had that lofty goal when she began a campaign in 2020 to help uplift people’s spirits during the first COVID-19 wave.

But her kind efforts may have done just that.

Lacey has struggled with mental health issues throughout her life and she knew that people like her were going to have a really hard time during COVID-19 lockdowns. A study from May 2021 found that the New Zealand population had “higher depression and anxiety compared with population norms.” The study also found that “younger people” and “those most at risk of COVID-19 reported poorer mental health.”



To help those who may be struggling, Lacey printed 600 stickers with an uplifting message and posted them around places where people may take their lives, including trains, bridges and large bodies of water in Wellington, New Zealand. She also made a bumper sticker with the same message for her car.

The stickers spoke directly to those who may be contemplating taking their own life. “Please don’t take your life today,” the stickers read. “The world is so much better with you in it. More than you realize, stay.”

Earlier this month, Lacey parked her car in her university’s lot and when she returned to her vehicle to leave, she noticed a note was affixed to the windshield. Thinking it was someone complaining about how she parked or a ticket, she prepared for the worst but wound up being blindsided by the positive message.

“I left my house with a plan and asked for a sign, any sign, I was doing the right thing when I saw your car in the parking lot. Thank you,” the note read. At first, Lacey wasn’t sure what the person was referring to, then she remembered her homemade bumper sticker.

“I had these made so long ago, put one on my car and forgot about them, until now,” she tweeted on her since deactivated account. “I am so glad whoever you are chose to stay today. You never know who needs this reminder.”

Now, it’s unclear exactly what the person’s “plan” was, but there's no doubt that Lacey’s bumper sticker inspired them to choose life. Let’s hope that the sticker also inspired them to seek professional help for whatever difficulties they are going through.

Whether it was intentional or not, Lacey’s sticker was effective because it followed one of the most important strategies that people use at suicide hotlines. According to Science.org, it’s of utmost importance that people contemplating suicide are handled with “respect and empathy.”

Lacey's story is a beautiful reminder of the power that one simple, thoughtful gesture can have on another person’s life. Every day, there are people all around us who are looking for a sign to give them a reason keep going. Whether it’s a hug, a smile or the right message in the right place at the right time, we should all be like Lacey and make sure everyone knows that the world is better with them in it. In fact, much more than they ever realize.


This article originally appeared on 02.24.22

Joy

Two women at a Texas Denny's realized it was short-staffed so they jumped in and started cooking

'We just looked at each other and it wasn't even a question. We both knew what we had to do.'

Courtesy of Sylvia Arrendondo

Strangers help restaurant serve customers.

We've all been there. Standing in line to be seated at a fairly busy restaurant while your stomach growls in protest. But when two women left a concert August 22 in search of food, they had no idea they'd find themselves taking orders and cooking food. Sylvia Arrendondo and her mother Idalia Merkel went to a local Denny's in Texas and were seated by another customer before realizing the restaurant was extremely short-staffed. Instead of taking their business elsewhere, they decided to roll up their sleeves and get to work.



Arrendondo wrote about the unique experience on her Facebook page where she explained that only two people were working. One was serving tables and the other was the cook. As for the man that was acting as host, seating new guests, he had no idea what he was doing because he didn't work there. He told Arrendondo and Merkel that his wife used to work at Denny's so she started helping to serve tables and he decided to help get people seated.

Idalia Merkel helping cook.

Courtesy of Sylvia Arrendondo

The service industry has been hit hard by the pandemic and the subsequent "great resignation." Complaints about low wages, poor management and rude customers that abuse staff members are just a few of the reasons cited by people who have left the industry. It may be surprising for some to learn that the federal minimum wage for tipped employees like servers and bussers is just $2.13 an hour. The rest of the wage is supposed to be made up of tips, which, depending on where you work, may be split at the end of the night between other workers. This act of splitting tips is called "tip pooling" and is calculated by number of hours worked.

Splitting tips after a long day of work dealing with customers who may not have been so kind would understandably make some people upset. But it didn't take a deep dive on the treatment of restaurant employees for Arrendondo and the other customers who helped out. They saw two seemingly college-aged kids doing their best to keep the place running and they didn't hesitate to jump in to help, completely unpaid.

When asked why she didn't just leave, Arrendondo said, "We just looked at each other and it wasn't even a question. We both knew what we had to do."

"This was probably the most beautiful act of American unity that I have personally encountered," Arrendondo told Upworthy. She added that the sole paid server would occasionally start to cry before being comforted by the cook, only to return the favor when he would get overwhelmed.

Talk about community.

These two kids had exhausted all of their resources, including calling their manager multiple times. And instead of customers getting angry, demanding better service or walking away, Arredondo and Merkel stepped up. The kindness of this group of strangers will surely stick with these employees and the people who were involved.

"The strength, courage and integrity by these two workers was beyond admirable. My mom and I have never been so proud and happy to help," Arrendondo told Upworthy. "After all, we have all been there."

Eventually after some convincing, the two employees shut the restaurant down and Arrendondo and Merkel went home much more tired than anticipated. Still hungry, but full of gratitude and pride.


This article originally appeared on 08.26.22