Adam Falklind noticed something weird happening whenever he would go rock climbing with his spouse at the gym.
His partner, Ylva, would get odd comments thrown her way. Even though she had been an avid rock climber for seven years, a lot of people at the gym would talk to her like a newbie. The remarks, Falklind noticed, seemed to come from one specific type of person: dudes.
Many of the guys who felt a need to chime in — mainly the "big biceps kind," as Falklind describes them — assumed she needed some extra help getting up the wall. They assumed wrong.
"They will say [to her], 'Oh no, you have to do it like this,’" says Falklind. "When actually, she’s the one that has better technique and footwork.”
When the outdoorsy couple, who live in Sweden, have gone on scuba diving adventures, Richert encountered the same sort of unsolicited comments from guys there, too.
Adam Falklind and Ylva Richert on a diving trip. Photo via Adam Falklind, used with permission.
So what gives?
A few weeks ago, Falklind spotted a post on Facebook that put a name to this weird phenomenon: mansplaining.
It's not officially a real word (yet). But "mansplaining" (a term coined after Rebecca Solnit's 2008 essay "Men Explain Things To Me") is one that Merriam-Webster has been keeping a close eye on lately:
Mansplaining is "what occurs when a man talks condescendingly to someone (especially a woman) about something he has incomplete knowledge of, with the mistaken assumption that he knows more about it than the person he's talking to does."
This was it — the thing Falklind's spouse had been dealing with from male divers and rock climbers alike.
The Facebook post Falklind spotted was promoting a Mansplaining Hotline, launched by Unionen, Sweden's largest workers' union. It was meant for both men and women across the country to call in to vent, ask questions, and — most importantly — start conversations about mansplaining and other forms of harassment as they exist in their own workspace.
As a guy, Falklind was curious: How prevalent is mansplaining? How can it be avoided? And was he a perpetrator without even realizing it?
He decided to give it a ring. “I wanted to dig a little deeper," he says, noting he had discussed it with Richert before phoning in. “I felt like I wanted to know more about this."
Photo via Adam Falklind, used with permission.
He definitely wasn't alone.
According to Unionen, the Mansplaining Hotline blew up. 60% of the callers — believe it or not — were men.
"It exceeded our expectations — by far," says Gabriel Wernstedt, a Unionen press officer.
The hotline was slammed with hundreds of calls throughout the five-day span it operated in mid-November, with news of the service spreading as far as Ireland, India, Australia, and the U.S.
Many women who called in felt a great sense of relief, says Christina Knight, an expert on gender who helped answer calls. They learned they weren't alone or being overly sensitive about their condescending coworkers; they finally had a word to refer to what they were experiencing at the individual level.
Among men, however, some were irritated, feeling as though this whole mansplaining concept was some sort of personal, gendered attack against them.
Those male callers were in the minority, though. "In many men," Knight explains, "it brought to their attention a phenomenon they might not even have been aware of. It evoked an interest and a desire to try and understand and avoid mansplaining."
One man in his 30s, for instance, hoped to give some good feedback to his young nephews in order to stomp out a potential future generation of mansplainers, Knight recalls. Another man — the head of his department at work — specifically asked for tips on how to avoid being that guy in a managerial role, since he often had to train his employees, Wernstedt says.
“I asked, ‘How can I help myself?’” Falklind recalls of his own chat with a hotline operator. “It awoke a lot of interesting reflections in me.”
Photo via Adam Falklind, used with permission.
Wernstedt was careful to note that women can also be condescending toward others, of course, and that the point of the hotline was about people of all genders being more proactive in fighting for change — not pitting genders against one another.
But there is a reason why this phenomenon has been dubbed mansplaining, after all: Men do seem more likely to want to exhibit control and strut their knowledge at the office, Wernstedt says. And that's part of the reason why this sneaky form of sexism exists in far too many workplaces around the world.
The best piece of advice hotline workers gave men who called in was simple: Listen.
Hotline operators — volunteers in various career fields who all had some expertise in workplace harassment, like Knight — were happy to lend a helping hand. "Asking questions and listening is an easy way to have a dialogue instead of a monologue," Knight notes.
The best way for men to avoid mansplaining is to be more cognizant of their own behavior, she says — stop "going on autopilot," simply assuming something needs to be taught. Instead, show a genuine interest in and respect for the women you work with by listening and responding to them. Or, as Wernstedt puts it, understand why "we have two ears and one mouth.”
Falklind, who's well aware he's likely mansplained at some point or another, knows he's a work in progress.
“It’s hard to admit when you’re wrong in any situation, despite gender," he says. "It’s something that I try to work on every day."
Photo via Adam Falklind, used with permission.
As far as all the hoopla around the hotline ... does it mean there will be another one down the road? Possibly, says Wernstedt. But Unionen is still climbing out from under the overwhelming responses to this one, which ended nearly two weeks ago.
“We’re still amazed by the interest," he says.
It seems the world could use quite a few more Mansplaining Hotlines — there's certainly no shortage of men with an urge to pick up the phone and dial in.
Communications expert shares the 7-word phrase to shoot down anyone being disrespectful
Try this method next time someone says something rude.
A woman can't believe what she just heard.
Getting caught off guard by a rude comment from a coworker, family member, or total stranger can throw you for a loop. You immediately start wondering how you should respond. Should I insult the person right back or play it cool without stooping to their level? Everyone is going to be thrown by a disrespectful comment at some point, so it’s good to have a response in your back pocket for that moment when it comes.
Communications expert Jefferson Fisher provided a great response that we can all use recently on the Mel Robbins Podcast. Fisher is a Texas board-certified personal injury attorney and one of the most respected voices on argumentation and communication in the world. He is also the bestselling author of The Next Conversation: Argue Less, Talk More.
How to respond to a rude or disrespectful comment
Fisher told Robbins that the first step in responding to the comment is nonverbal. You say nothing. “A lot of silence. So often, if you just wait 10 seconds that you're gonna add distance between what they said and how you're going to respond,” Fisher said. “They're saying this to get something out of you, cause in that moment, they're feeling something, whether it's a fear or an insecurity, whatever it is, you're not going to deliver on that same plane that they are.”
The next step is to let the rude person know that their behavior will not be tolerated in a confident manner.
“So somebody says something disrespectful, you give enough silence to make sure that it's a little awkward, and then you're going to say something to the effect of, ‘That's below my standard for a response.’ All of a sudden, you're now making it clear that what you just said was beneath me. And I don't respond to things that are beneath me in that way.”
Throw it back on them
If you prefer to put someone back on their heels instead of squelching the situation as Fisher recommends, John Bowe, a speech trainer, award-winning journalist, and author of I Have Something to Say: Mastering the Art of Public Speaking in the Age of DisconnectionI Have Something to Say: Mastering the Art of Public Speaking in the Age of Disconnection, says that you should respond with a question: “Do you really mean that?”
“Say it with outrage or dripping sarcasm, with raised eyebrows or deadpan calm. It doesn’t matter. This phrase is quietly disarming and deceptively powerful,” Bowe writes for CNBC. Bowe says the response does two great things for you. First, it gives them a chance to reconsider their words because most rude comments are said without thinking. “By responding with curiosity instead of defensiveness, you’re holding up a mirror. Often, that’s all it takes for the other person to walk back their offense,” he writes.
After the person is asked if they meant what they said, they can double down on their rude comment, but they are probably more likely to backpedal or apologize.
Unfortunately, it’s a fact of life that, unless you live under a rock, you’ll have to deal with people making rude comments. But the best thing you can do is to prepare yourself to confidently put someone in their place so they’ll think twice about ever being rude to you again.