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When a terrorist attack happens, keep these 12 helpful points in mind.

Terrorists want to divide and conquer. Don't let them.

Terrorist attacks are horrifying.

In the wake of each one, we see the faces of victims on our screens. We hear interviews from witnesses breathlessly describing the terrors they endured. We feel a lot of conflicting, disorienting things — fear, sadness, anger, confusion, hopelessness, and despair — sometimes all at once.


We're often left wondering why?

It's easy to feel utterly helpless when terrorism takes lives. But there are ways you can defy the people and ideologies that inflict so much tragedy.

1. First, if you can, be the helper.

"When I was a boy and I would see scary things in the news, my mother would say to me, 'Look for the helpers,'" Mr. Rogers once said. "You will always find people who are helping."

It's a quote that often circulates in the wake of terror attacks. But it's not just because it's reassuring; it also rings true. Anyone can be a helper if they're in a position to do so.

Helpers opened up their homes for victims and survivors in the wake of the May 22, 2017, bombing in Manchester, U.K.

Helpers also drove hundreds of miles to take home stranded travelers from the airport after the 2016 terrorist attack in Brussels. Small-business workers helped to protect their patrons in Paris last year after gunfire and blasts killed over 100 people.

Let compassion, not fear, inspire you to act in the hours and days following an attack. (Helping others doesn't just benefit victims; it helps us cope with tragedy, too.)

2. Then, remember terrorism seeks to divide, and don't let it.

Whether it's right-wing extremists targeting Planned Parenthood or jihadists targeting a French music venue, remember that terrorists are often hell-bent on creating the divisiveness that allows their message to thrive.

The vast, vast majority of Muslims, for instance, vehemently reject the messages behind groups like ISIS or al-Qaida. In fact, Muslims — not Christians or Jews — are by far the biggest victims of Islamic extremism. In the same way Westboro Baptist Church doesn't represent Christianity, radical Islamic groups don't represent Muslims.

3. Now, turn off the TV.

When tragedy strikes, we tend to stay glued to cable news for hours, hungry for more details, even when watching makes us more scared and more anxious. Our 24/7 news model is the perfect, sensationalized medium to disperse terror near and far, and extremists understand this well.

Vox's Carlos Maza breaks down how damaging this sort of news coverage is for our brains:

Listen to the American Psychological Association: After a terrorist attack, it's best to watch cable news sparingly (if at all).

4. When you do watch or read about what happened, especially as the news is still breaking, don't fall for or share fake news.

Terrorism seeks to breed chaos. There's usually a rush of contradicting news reports in the hours following an attack (all the more reason to turn off cable TV). Your social media feeds will be inundated with images, requests for donations, questionable quotes from supposed eyewitnesses, and photos purporting to show the immediate and gory aftermath of the attack.

News outlets or pundits sometimes jump to conclusions about the attackers' race or religion — a knee-jerk reaction rooted in xenophobia — and irresponsibly spread false or unconfirmed information. And some people, incredibly, exploit the tragedy for clicks and attention.

Don't add to the chaos. Vet what you're reading and sharing to make sure it's accurate. If you're not sure, don't share it. If you see people spreading false news, let them know.

If you choose to donate to an organization, make sure it's a credible one — like the many doing lifesaving work in support of refugees.

5. Donate to the people and causes affected by terror.

No one better understands the destruction Islamist terrorism can bring like refugees in countries like Syria and Iraq. Whether they've been affected directly or were uprooted due to the political ramifications of terror groups, refugees desperately need our help. Learn more and support organizations like UNICEF, Save the Children, and Islamic Relief USA.

Photo by Kutluhan Cucel/Getty Images.

In the U.S., domestic terrorists often target groups based on factors like race, politics, or religion. A Planned Parenthood facility in Colorado, a black church in Charleston, South Carolina, the streets of Dallas, where five police officers were shot and killed, an LGBTQ nightclub in Florida — they've all been ground zero in recent atrocities. When terrorists attack these groups and causes, we can fight back by supporting the groups' missions, helping them rebuild and reopen, and building bridges to boost understanding.

6. Put the real threats of terrorism into perspective.

In the U.S., you're far more likely to die in a parachuting accident or be buried alive than to be killed by a radical jihadist. You're also more likely to die at the hands of right-wing American terrorists — which, of course, isn't a comforting thought, but it does say a lot about how differently we see and react to radical Islamic extremism and domestic threats.

Now that you know the facts...

7. Don't cancel your plans; go to a concert, the movies, or your favorite restaurants.

After all, the fears we typically experience after a terrorist attack are pretty irrational, as psychiatrist Richard Friedman expressed in The New York Times in 2015.

"[The president] has to help us all realize that when we are in the grip of so-called emergency emotion — extreme fear and anxiety — we privilege our feeling over our thinking," he wrote. "And our estimation of the danger we face is exaggerated by our fear."

Go live life as you normally would — free of fear. That's exactly what most terrorists don't want.

8. Support leaders who want to fight all forms of terrorism with facts and level-headedness — not with fear-mongering.

Banning Muslims from entering the U.S. won't make us any safer, according to national security experts. But it will help bolster recruitment for extremist groups.

Photo by Andrew Harrer-Pool/Getty Images.

Many times, American right-wing extremists who carry out heinous acts of terror are excused as "lone wolfs," and their atrocities are overlooked or minimized by our politicians. If a terrorist's skin is white, reaction to their crimes will be much different than if they're from, say, Syria.

Support leaders who understand the nuances of both global and domestic terrorism and know how to fight it.

9. Talk about the damage of toxic masculinity.

Terrorists and extremists from all walks of life and religious beliefs usually have one thing in common: They're almost all men. Mass shooters, Christian extremists, jihadists, and others around the globe often find purpose in ideologies that give them a (false) sense of power and control.

We need to talk about how our collective inability to stomp out toxic masculinity — the attitudes that confine males to being violent, aggressive, and unemotional — is swaying men to find their purpose within extremist sects of all sorts.

10. Share news stories that help counter negative stereotypes about Muslims.

In the case of a terror attack that ISIS or another Islamist extremist group takes credit for, it's especially important we acknowledge how most Muslims are reacting after terror strikes.

They're as scared and horrified as anyone else.

After an attack near the U.K. Parliament building in March 2017, Muslims United for London raised thousands of dollars for victims and their families. Muslim groups in Florida rushed to get blood donations for victims of the Pulse nightclub shooting in Orlando last year. In the wake of the Manchester, U.K., bombing, Muslim charity Human Appeal created a campaign to aid those affected by the atrocity.

These stories don't reflect the few. They reflect the feelings and attitudes of most Muslims.

11. Reach out to Muslims in your own community.

Needless to say, anti-white hate crimes don't spike in the U.S. after a right-wing extremist goes on a shooting rampage. Islamophobic hate crimes after a jihadist attack on the other hand? That's a different story.

This can leave American Muslims feeling isolated and targeted while fueling the type of division that acts as a recruiting tool for terrorist networks.

As an ally, this is when you're needed most.

Photo by Mandel Ngan/AFP/Getty Images.

Leave a friendly note for the Muslim family nearby (or, better yet, knock on their door and say hello). Get lunch with the Muslim student who lives down the hall in your dorm building. Offer to walk with Muslims to and from mosques, like New Yorkers did last year, so they're more protected from violence on the street.

Do what you can to let our Muslim neighbors know they're welcome here.

12. Whatever you do, don't succumb to fear.

Do just the opposite.

As former Norwegian Prime Minister Jens Stoltenberg said in 2011 after a horrific attack by a right wing extremist resulted in the deadliest incident in Norway since World War II (emphasis added): "We are still shocked by what has happened. But we will never give up our values. Our response is more democracy, more openness, and more humanity."

Remember: Compassion and empathy do far more in fighting terrorism than divisiveness and fear.

"Fight or flight" is real, and it makes sense that those instincts tell us to build walls or turn away from our neighbors in the face of senseless violence. It's in those moments especially that we have to remind ourselves that that's what extremists want us to do.

When terror strikes, turn off the TV, parse through the fake news, and do what you can to help those who need it most. Live your life exactly how terrorists hope you don't.

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5 ways people are going "All In" this week

From the silly to the sentimental, there are so many ways people like to go “all in” on something. Here are our five favorite examples this week.

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When you hear the words “all in,” what do you think? You might picture a color-coordinated, fairy-themed surprise proposal that took months to create, or maybe you think of a singer who went on stage and nailed the perfect high note in front of everyone (like this girl). Whatever you picture, the idea is the same: Going “all in” means doing something with total commitment—literally giving it your “all” and going completely over the top. No second guessing, no holding back—just full-throttle enthusiasm with some creativity and flair thrown in. That’s how we get those viral internet moments we can’t stop watching.

When people decide to go “all in,” something special usually happens as a result, and we’re here to show you how. This week, we’ve found the very best examples of people going “all in” across the Internet—moments where passion, creativity, and commitment take center stage. Follow along and feel inspired.


Hamilton superfans 

@itz.unique POV: You seen Hamilton the first night in theaters #hamiltonmusical #fyp #relatable #hamilton ♬ original sound - Uniii 😜

You already know we love a good Hamilton reenactment. This past weekend, though, Hamilton fans took their love for the musical to a whole other level. As theatres released the filmed stage production in honor of the musical’s tenth anniversary on Broadway, theatre kids everywhere showed up in costume and belted out every single word (it’s okay to sing in the theatre this time, by the way! Hamilton creator and star Lin-Manuel Miranda totally said we could). Some theatres sang along quietly, some chimed in loudly at the emotional parts, and some theatres truly went all in, staging elaborate reproductions of the scenes in the aisles, in time with the music. A bunch of theatre kids totally nerding out together, having fun, and celebrating good art? We love to see it.

Everyone's love of Pumpkin Spice Lattes

@deangelodbyrd It’s hereeee 😂🍂 #pumpkinspicelatte #fall2025 #funnyvideo #silly #funnydance @Starbucks ♬ original sound - DeAngelo

You know it's fall when you start seeing those plastic cups everywhere. That's right—it's Pumpkin Spice Latte season. Everyone is drinking them. Everyone is posting about them. Everyone is figuring out the perfect PSL pairing, whether that's pumpkin spice matcha lattes or just drinking a PSL curled up on the couch watching some spooky movies. (How about all of the above?)

Here's our recommendation: Pumpkin spice lattes pair perfectly with All In snack bars—specifically the Madagascar Vanilla + Almond option. It's got honey, it's got pumpkin seeds, and it's even got tons of fiber so you're getting some nutrition along with all the deliciousness. Don't take our word for it, though: Click here to try it yourself (for free).

This rendition of the Happy Birthday song

@kamoramakaylee Happy 84th birthday to our dad #tbt ♬ original sound - Kamora

There’s singing the Happy Birthday song, and then there’s singing the Happy Birthday song. This group of sisters did the latter. For their father’s birthday, they presented him with a cake (aww) and then launched into an embellished musical production of the last two lines that would put Whitney Houston to shame. The girls truly went all in, but perhaps the best part of this entire video is their dad,sitting wide-eyed at the table and gritting his teeth until the performance is over. (“He’s fine,” someone said in the comments section. “He lost his hearing ten birthdays ago.”)

Llama costumes

@kristeninmn Some of the costumes from the Minnesota State Fair’s 4-H Llama-Alpaca Costume Contest! #minnesotastatefair #mnstatefair #exploremn #onlyinmn #stpaulminnesota ♬ Mr. Blue Sky - Electric Light Orchestra

Every year at the Minnesota State Fair, the 4-H Llama-Alpaca Costume Contest steals the show. In it, participants dress their llamas in wildly imaginative costumes—everything from a sea anemone to a bucket of popcorn to Buzz Lightyear from the movie Toy Story—and transform the livestock barn into a whimsical runway. Every glittery cape, hand-painted prop, or themed outfit is a testament to their creativity, their time and effort, and most importantly their love for animals. All of it is on full display and it’s seriously impressive work. You can tell when it comes to their animals (and creativity), Minnesotans don’t hold back.

This dog who's totally faking it. 

@binkythechichi2

The king of drama

♬ original sound - cass

Okay, you have to give this guy some respect—he really doesn’t want his owner to go to work and he’s found an absolutely genius way of showing it. As soon as her alarm goes off in the morning, TikTok creator Cassidy Butler shared that her chihuahua Binky runs to the front door and actually starts faking injuries to get her to stay home with him (and sometimes, she admits, it works). Binky is absolutely committed, holding up his paw as though it were injured, plus shivering and even squinting one eye to show just how injured he is. He’s almost perfectly convincing—until Cassidy offers to take him outside to play and he momentarily breaks character. Oops! Still, we respect his dedication to the craft.

Snag your free (!!) snack bars here while this deal lasts. Just pick up a box at Sprouts and text a pic of your receipt to get it for free. Enoy!

A woman talking to people she just met.

It’s essential to make a great first impression with someone, whether it's a job interview, buying someone a drink at a bar, or serving someone a meal at a restaurant. The problem is that people form a concrete judgment of someone in just seven seconds, which can be incredibly hard to shake.

“Human beings are built to size each other up quickly,” Psychology Today says. "These first impressions are influenced by a number of factors, such as facial shape, vocal inflection, attractiveness, and general emotional state. People tend to get attached to their initial impressions of others and find it very difficult to change their opinion, even when presented with lots of evidence to the contrary.”


While it can feel impossible to combat such a snap judgment, Sally Hogshead says that when we interact with people for the first time, we should only have one question on our minds: “How can I add value to this person?” Hogshead is a New York Times bestselling author, National Speakers Association Hall of Fame speaker, chief executive officer of How to Fascinate (Fascinate, Inc.), and a former advertising executive.

introduction, first imrpession, business card, networking event, handshake, eye contact A man handing a woman his business card at an event.via Canva/Photos

Ask yourself: How can I add value to this person?

It makes sense. When someone meets you for the first time, they don’t know anything about you. The other person is asking themselves the big WIIFM: What’s in it for me? It feels a little negative to suggest that everyone is out for themselves, but we only have so much time and effort to give to others. What can you bring to the table?

“You want your listener to come away from the conversation feeling good about their investment of time and energy,” Hogshead writes for Inc. “The key here is to add value to every interaction, so that you’re not just occupying conversational space.” Hogshead adds that we don’t have a lot of time to gain the other person's attention, so it’s best to start strong. “Here’s the problem with that approach: Today, the average attention span is about nine seconds. Every time you introduce yourself, you have about nine seconds to engage your listener. When it comes to first impressions, a weak start leads to a poor impression.”

drinks, attraction, first impression, smiling woman, charming man, bar A man and woman sharing a drink at a bar.via Canva/Photos

If you’re not adding value, you’re taking up space

Value will vary depending on the situation and your desired social outcome. When approaching someone for a drink, you can add value by boosting their self-esteem with a compliment. “I think you have really lovely eyes,” or “Is that an old-fashioned you’re drinking? You’ve got great taste, they make good ones here.”

At a networking event, you can introduce yourself and discuss a recent development in the industry. “Hey, I’m Lisa. Have you heard about how Acme Paper Company is using AI to learn the best trees to cut?” Or, “Hey, it’s Malcom, is your company having trouble figuring out which trees to cut? I’ve found a cool new way to save you time and labor costs.”

You can also add value to any person by allowing them to share their thoughts and experiences. When you show genuine interest in someone and let them talk about themselves, they will almost always find you likable. Research has found that asking the first question in a conversation, followed by two follow-ups, dramatically increases your likability.

- YouTube www.youtube.com

It can be disheartening to realize that people often make snap judgments about others that are difficult to overcome, but it’s great to know that, by focusing on how you can benefit another person, you can pull down that wall and give yourself a second chance to make a first impression. Everyone has something valuable to bring to the table, whether you’re inexperienced and can make your superiors feel great by asking them questions or by being able to share your experiences with others to make their lives better. Just know that everyone is open to meeting those who can make their lives better, and you can often be that person.

Sandra visiting E’s family in Georgia (2023)

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Levi Strauss Foundation

Sandra McAnany isn’t one to sit on the sidelines. A 58-year-old grandmother from Wisconsin, McAnany spends her days teaching soft skills classes to adults and spending time with her family. Outside the classroom, however, she’s taken on a role that’s helping people in a big way: serving as a humanitarian parole sponsor and personally taking on the financial responsibility of supporting families fleeing from persecution, violence, and instability.

Since 2023, McAnany has welcomed 17 migrants—11 adults and six children through the CHNV humanitarian parole program, which allows individuals and families from Cuba, Haiti, Nicaragua and Venezuela to live and work temporarily in the United States with the support of an approved sponsor.


“Everyone has their own views and perspectives, but every person I sponsored is thriving and doing well here,” McAnany said.

McAnany didn’t know any of the parolees before sponsoring them, but she had a commitment to helping families from Venezuela specifically, hoping to reunite them with their families who were already living in the United States. After “praying a lot along the way” and communicating with the applicants through WhatsApp, she decided to apply as a sponsor and help them settle into the United States.

“I have a bedroom and a bathroom in my basement,” McAnany says. “My door is open and will always be open for any of the people I sponsored, if they ever have a need for housing.”

Sandra’s granddaughter, E’s daughter, and another friend at an indoor park (July 2025)

At the time, McAnany decided to volunteer as a sponsor to make friends and help other people through hardship. Now, her mission has grown: Seeing how humanitarian parole programs have changed her parole beneficiaries’ lives—as well as her own—for the better.

Humanitarian parole: A long history

Humanitarian parole programs are nothing new. Since 1952, both Democratic and Republican administrations have used humanitarian parole to provide a safer, lawful pathway for noncitizens to enter and live temporarily in the United States. In recent years, through different programs, people from Afghanistan, Ukraine, Cuba, Haiti, and other countries have been able to come to the U.S. to escape urgent crises in their own countries, such as political instability or war.

Coming to the United States through humanitarian parole is no easy feat. The process has its own strict criteria and involves extensive applications and vetting for both beneficiaries and their sponsors. Parolees don’t need to qualify for any other immigration benefit like asylum, but they need to meet the standard for humanitarian parole and successfully pass vetting requirements.

According to Refugees International, 532,000 people have been granted parole through the CHNV program.

A life-changing experience

From the moment she met her first parole beneficiaries at the airport—two families —McAnany already knew it would be a life-changing experience. “It immediately felt like family, like we were lifelong friends,” she said. But she could also sense that it was a culture shock for the parolees. On the way home from the airport, McAnany pulled into a nearby McDonald's and encouraged them to order dinner. Hearing the word “Big Mac,” the families smiled in recognition.

Despite the culture shock, McAnany’s parole beneficiaries had to adapt quickly to life in the United States. Once they were settled, McAnany worked “nonstop” to help the families acclimate to their new lives, answering questions about school and vaccinations while also helping them create resumes, search for jobs, and find English classes online.

It was through this process that McAnany realized just how resilient people could be, and was amazed “not only how hard it was for individuals to leave their loved ones behind, but the amount of work they did to come to the country and remain here.” McAnany also realized how fortunate she was to have her own family living nearby. “I can’t imagine any one of us leaving a country and being apart for an unknown length of time,” she said.

Eventually, and as circumstances changed—one of the parolees found a new job in another city, for example, and was able to move out. But no matter the length of time they spent with each other, McAnany says that with every parolee they formed a bond built for life. One woman, who she refers to as ‘E,’ has even become “like an adopted daughter.” McAnany has traveled to Georgia, where E now lives, three times to visit her.

Uncertain ground: What’s next for humanitarian parole programs

Despite being a critical part of immigration policy in the United States for the last 73 years, humanitarian parole programs are under threat. Immigrant justice nonprofits Justice Action Center and Human Rights First are currently suing the federal government to protect humanitarian parole programs and allow parole beneficiaries to remain in the country for the duration of their parole. McAnany is a plaintiff in the lawsuit.

One of the ladies Sandra sponsored from Venezuela and her partner during Sandra’s first visit to meet her (December 2023)

Participating in the lawsuit has only further bolstered McAnany’s belief in and support for humanitarian parole programs. She hopes the lawsuit will be successful, she says, so that parole beneficiaries and their families can finally have some stability.

“We don’t know what the future is,” she says, “but I want to be optimistic and hopeful that every person I sponsored will be able to stay here safely in the U.S. and continue to thrive.”

This article is part of Upworthy’s “The Threads Between U.S.” series that highlights what we have in common thanks to the generous support from the Levi Strauss Foundation, whose grantmaking is committed to creating a culture of belonging.


Jonah Berger explains how appealing to someone's identity makes them more likely to agree to a request.

Human psychology really isn't that complicated, if you think about it. Everybody wants to see themselves in a positive light. That’s the key to understanding Jonah Berger’s simple tactic that makes people 30% more likely to do what you ask. Berger is a marketing professor at the Wharton School of the University of Pennsylvania and the bestselling author of “Magic Words: What to Say to Get Your Way.”

Berger explained the technique using a Stanford University study involving preschoolers. The researchers messed up a classroom and made two similar requests to groups of 5-year-olds to help clean up.


One group was asked, "Can you help clean?" The other was asked, “Can you be a helper and clean up?" The kids who were asked if they wanted to be a “helper” were 30% more likely to want to clean the classroom. The children weren’t interested in cleaning but wanted to be known as “helpers.”

- YouTube www.youtube.com

Berger calls the reframing of the question as turning actions into identities.

"It comes down to the difference between actions and identities. We all want to see ourselves as smart and competent and intelligent in a variety of different things,” Berger told Big Think. “But rather than describing someone as hardworking, describing them as a hard worker will make that trait seem more persistent and more likely to last. Rather than asking people to lead more, tell them, 'Can you be a leader?' Rather than asking them to innovate, can you ask them to 'Be an innovator'? By turning actions into identities, you can make people a lot more likely to engage in those desired actions.”

Berger says that learning to reframe requests to appeal to people’s identities will make you more persuasive.

- YouTube www.youtube.com

“Framing actions as opportunities to claim desired identities will make people more likely to do them,” Berger tells CNBC Make It. “If voting becomes an opportunity to show myself and others that I am a voter, I’m more likely to do it.”

This technique doesn’t just work because people want to see themselves in a positive light. It also works for the opposite. People also want to avoid seeing themselves being portrayed negatively.

“Cheating is bad, but being a cheater is worse. Losing is bad, being a loser is worse,” Berger says.

The same tactic can also be used to persuade ourselves to change our self-concept. Saying you like to cook is one thing, but calling yourself a chef is an identity. “I’m a runner. I’m a straight-A student. We tell little kids, ‘You don’t just read, you’re a reader,’” Berger says. “You do these things because that’s the identity you hold.”

- YouTube www.youtube.com

Berger’s work shows how important it is to hone our communication skills. By simply changing one word, we can get people to comply with our requests more effectively. But, as Berger says, words are magic and we have to use them skillfully. “We think individual words don’t really matter that much. That’s a mistake,” says Berger. “You could have excellent ideas, but excellent ideas aren’t necessarily going to get people to listen to you.”

This article originally appeared last year. It has since been updated.

Small talk can be painful, but the FORD method can help.

Some people enjoy small talk and are naturally good at it. For others, it feels like mental and emotional torture. There are many reasons why people are nervous about entering social situations where they have to make small talk, such as a work event, a party where they don’t know many people, or at school. Some people don’t enjoy small talk because they get frustrated talking about seemingly unimportant topics.

At the same time, others are shy and afraid they’ll say the wrong thing or run out of topics of conversation. Psychologists suggest those who are uncomfortable knowing what to say should use the FORD method of conversation starters. It’s an acronym that’s an easy way to remember four different topics of conversation that work with just about anyone.


According to Nicole Arzt, M.S., L.M.F.T at Social Self, the FORD acronym stands for Family, Occupation, Recreation and Dreams. Here are some examples of questions that fall under each category.

Family

Just about everyone has a family, so it’s a great way to ask someone to share some information about their personal lives without being too forward. Arzt suggests the following questions when making small talk:

family, small talk, ford method You can ask people about their parents, kids, siblings, grandparents, cousins, aunts and uncles, or just family in general.Photo credit: Canva

Do you have any siblings?

How did you two meet? (if you are meeting a couple for the first time)

How old is your child?

How is your____ (sister, brother, mother, etc.) doing since ____ (event that happened?)

Occupation

Just like a family, almost everyone has a job. Or, if they do not, that can be an interesting topic as well. Here are some starter questions you can ask someone about their job.

jobs, occupations, ford method, small talke You can take questions about someone's occupation beyond simply, "What do you do?"Photo credit: Canva

What do you do for a living?

How do you like working at _____?

What’s your favorite part of your job?

What made you interested in becoming a _____?

Recreation

You can learn a lot about a person after knowing how they spend their free time. It’s also an excellent way to determine if someone is like-minded and shares the same interests. Here are some questions to get the ball rolling:

hobbies, what do you do for fun, recreation, ford method, small talk People often love talking about what they do for enjoyment outside of work. Photo credit: Canva

What do you like to do for fun?

Have you watched (or read) ______(popular show/book)?

What are you up to this weekend?

Dreams

Learning someone’s hope for the future can tell you much about who they are on a deeper level. They may have just told you about their current job or how they spend their time. But, ultimately, what do they wish to do with their lives? Here’s how to ask someone about their dreams.

hopes and dreams, ford method, small talke Asking people about their hopes and dreams can be a great way to make more meaningful small talk.Photo credit: Canva

Where do you hope to be working in the next few years?

Where would you like to travel?

What’s something you’d like to try in the future?

Would you ever consider trying _____ (particular hobby or activity)?

Arzt also notes that you shouldn’t just be an interviewer. You have to talk about yourself, too. In other words, you need a mutual take-and-give. “Pay attention to someone else's answers and think about how you can draw from your own experience to connect," she wrote. When you're feeling socially anxious, it can be hard to listen to the other person while also thinking about your own responses, so thinking of the FORD acronym for yourself and having something to share in each category ahead of time can be a way to avoid the dreaded awkward silence that sometimes happens during small talk.

It can also be tricky to know how much you should be talking vs. how much you should be listening. If you're not sure how much to say during a conversation, follow the 43:57 rule. A numbers guy at Gong.io analyzed over 25,000 sales calls with AI and found the perfect speaking-to-listening ratio. Sales soared when the salesperson talked 43% of the time and listened for 57%.

Even though this insight is from business calls, it applies to everyday social interactions. It's really about listening and making the other person feel special. After all, who doesn't love feeling heard and appreciated?

Small talk doesn't have to be torturous, even if it's something you don't look forward to. With a little preparation and some genuine curiosity, it might even become enjoyable as you make new connections with people.

This article originally appeared last year.

A woman shocked at what she sees on the wall of her new apartment

Cultural differences can be incredibly subtle. There has been a lot of fun chatter online about how Americans are different from Europeans in many ways. The most often cited differences are that Americans are incredibly friendly (to everyone), love to carry massive bottles of water with them everywhere, and have very loud voices. There are also differences when it comes to their homes. Americans love having large refrigerators, stocking up on groceries, and buying in bulk. Europeans tend to favor regular trips to the store and have a small fridge.

Author Willow Heath of Scotland recently added another thing to the list in her viral TikTok. She explains the confusion she experienced when moving into an apartment where an American couple previously lived.


“Question for all the Americans out there. I have just moved into a new place here in Scotland, and previously, this flat was lived in by an American couple,” Health said. “I showed my friend who now lives in L.A. a curious thing about this flat, and they said, ‘Oh yeah, yeah, it's an American thing.' And the thing I'm talking about is hooks.”

Heath then shared all of the hooks she found in the apartment that were not removed after the couple left.

@willowtalksbooks

Do Americans love hooks? #usa #uk

Heath also noted there was a lazy Susan in the refrigerator that she had never seen before. “I've never seen this before. It's actually really cool,” she said, playing with the rotating plastic tray… “It turns around so you can get at things that are at the back so you don't have to reach all the way to the back … my friend said this is also an American thing,” she added.

Some Americans returned fire at Heath by asking why people in the UK don’t have hooks throughout their homes. “Is everything on the floor in Scotland?” one asked. “That couple was so nice to leave all their hooks for you,” another added. One American stood strong on their hook use: “American living in England, their lack of home organizing is astounding to me.”

Another American referenced the current UK versus U.S. realization that Robbie Williams, the subject of the critically acclaimed movie Better Man about a rockstar chimp, is massively popular across the pond and virtually unknown in America. “Are British people spending so much time listening to Robbie Williams they don’t know what hooks are?” a commenter joked.

One commenter, most likely in the UK, blamed the excessive number of hooks on American consumer culture. “We don't buy random stuff, so no need to hang everything, Americans hoard everything,” they noted.

It might be worth noting that even though Americans have a fervent love of wall hooks, they can't exactly take credit for the idea. That honor, as with so many timeless innovations, belongs to the ancient Egyptians. Then during the Industrial Revolution, the rise of urban cities and middle class families demand more home furnishing that nailed both form and function. Luckily that demand was able to be made with the mass production of various metal items. And now, hooks are a home staple that also reflects certain cultural aesthetics—from the minimalist design of Japanese hooks to ornate, colorful Mediterranean renditions. Scotland must have just missed the memo.

scotland, wall hooks, living in america, home decor, cultural differences, culture A rustic style of wall hooksPhoto credit: Canva

At the end of the video, Heath shared that she wasn’t putting Americans down; she just never realized how much they like hanging things from hooks. “I'm not saying they're not useful, and I spent time in the States. I lived in upstate New York for a few months,” Heath said. “I like the U.S., I like Americans, I'm not attacking you … I just think this is an interesting cultural difference, hooks everywhere.” The good news for Heath is that nobody took the hooks down, so she may learn why Americans love them so much. As for Robbie Williams, not so much.

This article originally appeared last year. It has been updated.

Photo Credit: Canva

A British Blue cat. Street cats in the alley.

Legend has it, and bear with me, that cats have a psychic secret society that only cats know about and can explain. It's not quite as crazy as it sounds. A woman named Mel Moon went viral on social media after telling the harrowing tale of her British Blue kitty, Wade, who had gone missing.

Moon passionately asks with her strong British accent, "Right, is this a coincidence or is there something to this crazy legend? I'm asking you." She goes on to explain what happened. "Okay a few days ago, my cat went missing." She flashes to a photo of the sassy grey cat. "There he is, the absolute d--khead. Anyway, I was devastated, downward spiral, couldn't cope. Did everything the RSPCA told me to do. Put his litter outside. Food. Water. Clothes with my scent on it. Went out searching at dusk. Went out searching at dawn. Wasn't going to bed until 5:30 in the morning because of that absolute prick, right? Would he come back? I was beyond worried, it was crazy."


@mel.moon.comedian

Missing cat? Try the Japanese missing cat method…

What she says next is truly thrilling. "And then someone left me a comment and asked 'Have you tried the Japanese Missing Cat Method?' I've never heard of this method, but apparently what you've got to do is this. You've basically got to go out onto the street, find a stray or street cat. Crouch down to its level and whisper to it that you've lost your cat. Describe your cat in detail, give the cat your cat's name, and then tell the cat how much your cat means to you and then give it a reward. Kind of like a retainer fee, right?"

Here's how Moon claims it works. "That cat will then go and find your cat. So I did that. As if people didn't think I'm crazy enough. I'm out in my back garden talking to my patio cats like, 'Please, I've lost my British Blue. His name is Wade. I've had him for three years, he means the world to me. I'll do anything if you bring him back, please! Here's some ham, here's some turkey - please bring him home.'"

cats, Japanese missing cat method, tiktok, legends A cat walks around and sits on a bench. Giphy GIF by Studycat

She looks straight into the camera as her eyes widen. "Well I s--t you not. Ten minutes after I did that, this prick starts running down the street screaming for me." She flashes to an emotional picture of her holding Wade. "Ten minutes after I sent this little cat off to find mine, this one rocks up at my door. Is this a coincidence? Have you heard of the Japanese Missing Cat Theory? Because it's a real legend, and oh my God. If it hadn't happened to me, I wouldn't believe it. But the prick is back. And totally grounded!"

The over 1,000 commenters on one Facebook post alone seem to totally support this, having had similar experiences. One writes, "Yes! We were told that the fastest way for our cat to come home was to go out and cuddle/pet a neighborhood cat. She was missing for three days and we had signs up and we would follow leads to try to find her. Only 5 hours after we pet a neighborhood cat, she came home (through a window we left open). It’s 100% true!"

Another confirms, "It works - I have tried it - asked a cat on the street 'have you seen my kitty - he went out in the morning and has not come back' and it turned and walked and I followed him straight to my cat who was up a tree playing."

On TikTok, the original video has over half a million likes and over ten thousand comments, many of them—of course—cat memes. One hilariously writes, "‘Wade, look man, you better get home, your mom out here crying handing out deli meats’ - cats probably."

Not to be outdone, this clever TikToker jokes, "I have never heard this, but my husband swears that they speak to each other. He calls it 'word of meowth.'"

The lore is fascinating, but some are cynical. In a post for Japan Today, Owen McGee pushes back against skeptics, claiming they "might be quick to jump to conclusions, pointing out that there could be any number of reasons explaining why the cat returned home, and that the timing was just sheer coincidence. However, what surprised everyone was the number of responses from other people who said they had similar results with their own lost pets after speaking to stray animals in the area, leaving us wondering if this method might really just work."