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Why the viral advice to change your voicemail greeting if you're lost is absolutely a bad idea

Here's what to do instead.

Photo credit: Canva

A widespread myth about changing your voicemail greeting when stranded gets debunked by rescuers.

Back in 2021, multiple tragic news stories of people being stranded in the wilderness elicited a wave of viral posts sharing some wise-sounding advice for if you're ever stuck somewhere without cell service and a low battery.

The general suggestion was to your outgoing voicemail message to include your location. One version that went viral reads:

"If ever lost while hiking, stranded with a broken-down vehicle or other emergency situation, if your cell phone battery is low here is a tip that can very well save your life. Change your outgoing voicemail on your phone to a message that gives your approximate location, the time, the date, your situation; lost, out of gas, car broken down, injured, etc... plus any special instructions such as; 'You are staying with the car', 'You are walking towards a town' If your cell phone dies, stops working or loses signal your voicemail will still be working. Anyone calling your phone will hear your emergency instructions. They will know you need help and know where to find you or where to send help."

The problem is, the advice isn't wise after all. Yes, it sounds smart, but a Colorado rescue team explained why it's not.

The Alpine Rescue Team posted its response to the viral post on Facebook, writing:

"1. Without a signal (connection to the cell system) YOU CAN'T CHANGE YOUR VOICEMAIL. The voicemail system resides with your cell provider. To change your outgoing message, you have to CALL into your voicemail and then navigate the menus, record a new greeting, confirm the new greeting, etc. YOU CANNOT DO THIS WITH NO SIGNAL.

2. If your battery is low do not waste its power by calling your voice mail—or a friend or relative. Call 9-1-1 for help.

3. If you have no signal, text for help to 9-1-1. Many, if not most, 9-1-1 centers can receive a text.


4. Text takes much less power, is far more likely to get through, will automatically retry many times if you have spotty service, leaves record others can see and can give you an indication that it got thru. BTW, because of the automatic retries, you can compose and hit send on a text and then get your phone as high as possible to improve the chances of getting the message out.

5. Stay put. Okay, if you're lost or broken down and you've called for help (assuming you have signal and battery) please stay in one location—UNLESS YOU MUST MOVE FOR SAFETY REASONS. Changing your location makes our job more difficult. Trying to reach someone whose GPS location we have (within a circle, of course) is faster for us than trying to nail down a moving target. STAY PUT.

6. Maximize battery life. In order to make the battery last longer, turn off everything you do not need. Close all apps. Turn off WiFi and Bluetooth. Don't use your cell phone as a GPS/map device and especially do not use the compass if your phone has one -- the compass feature in some phones is a serious battery drain. Pull out your map and compass and/or use a dedicated GPS unit. You may be instructed, by text, to turn your phone off and text back at a specific time. Also, keep your phone just a little warm with some body heat or a handwarmer."

  - YouTube  www.youtube.com  

Many people probably think of their voicemail greeting as a recording saved on their phone, but it's not. A fact-check by USA Today, which consulted the top three carriers (Verizon, AT&T and T-Mobile), confirmed that cell service or a data connection is needed to change an outgoing voicemail message. You can do it over wi-fi, but that's not helpful if you're stranded on a mountain somewhere. You could change your voicemail greeting before you leave, letting people know where you're going to be adventuring if you feel comfortable with that, but once you're stuck without cell service, there's no changing it.

This is a friendly remind that it's always wise to look for what the actual experts say before passing along a viral social media post, even if the advice it contains sounds smart initially.

This article originally appeared four years ago.

 
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52 percent of people won't answer the door for a stranger. A cop says that's a huge mistake.

Pretending you're not home isn't the best idea.

officerarsenault/TikTok & Paul Downey/Flickr

Ask anyone Millennial and younger what the scariest sound in the world is, and you'll get some interesting answers. Your phone buzzing with an actual, honest-to-God phone call would be one. Someone unexpectedly knocking on your door would be the other. For many of us, when we look out the window and see someone we don't recognize approaching our house, the instinct is to pretend we're not home.

Door-to-door salesmen and solicitors are still shockingly common, and the only thing worse than an unexpected knock from a stranger is that same stranger being a pushy and aggressive salesman who won't take No for an answer! So staying quiet and waiting for them to leave seems like a reasonable strategy to avoid anxiety and conflict.

A police officer on TikTok just issued a word of caution for us introverts who like to hide out from knocking strangers: "Don't do that."

Officer Randall Arsenault, a former policeman from Canada and a super popular TikTok creator, shared the warning in a recently reposted video.

"Somebody comes to your home during the day, knocks on the door, rings the doorbell, and you don't answer because you don't want to be bothered? Don't do that, OK?"

"Two minutes later, they kick in your door, it's a daytime break and enter, happens all the time. ... They get inside your house, they panic, not expect anybody to be there, bad things can happen."

It's sound advice. Most home intruders, believe it or not, aren't looking to hurt anyone and would rather avoid a potentially violent confrontation. They'd much prefer an easy chance to walk around and take what they want. So by pretending to not be home, you actually make yourself a perfect target.

@officerarsenault

WARNING! Extremely important message. #onthisday

Which... is a total bummer if you get knock-anxiety.

"Ugh this is an introverts worst fear. Having to interact with people when they don’t want to," wrote one commenter.

So what should you do instead?

"Yell through, wave them off through the window, act like you're on your cell phone already," Officer Arsenault says.

In other words, alert them to your presence in any way that you can! That doesn't mean you fling the door open and invite them in. But making noise or even speaking to them through the closed and locked door are good ideas. Some people who are home alone will even pretend to speak (loudly) with a spouse, partner, or friend who's not actually there. Call for your "dad" or "husband" to come over, and that's often enough to spook low-level burglars.

Chances are, the person knocking is just a salesman or doing some political canvassing. But handling those unexpected knocks the right way could be a legitimate lifesaver.

A recent survey by YouGov found that less than half of Americans are willing to answer the door when a stranger knocks. Over a third will ignore them, and another 17% aren't sure.

man's eye looking through peepholeMario Heller/Unsplash

The dividing lines among generations were fascinating in the study.

Less than 10% of Baby Boomers reported feeling afraid when receiving unexpected knocks (though they were high on annoyance, to no one's surprise — I'm pretty sure they invented the No Soliciting sign).

15% of Millennials said they felt afraid when someone knocked on the door, and over 20% of Gen Z said the same. Younger generations also reported much higher rates of feeling confused at IRL knocks.

On the plus side, younger generations also feel more excited when people knock on their doors. It's unique and novel, so there's an immediate sense of possibility that's always fun — a bit like getting actual mail in your mailbox that's not a bill or an advertisement.

You can point to the rise of social media and texting, plus the COVID-19 pandemic, as a big reason for a dropoff in in-person interactions. Millennials and Gen-Z are less comfortable with unexpected encounters because they're so much more rare. Our friends and family almost always call or text before they come over, so it makes sense that a random knock might give us a scare.

Officer Arsenault's safety advice is more pertinent than ever as the generations that hate answering the door become apartment-renters and homeowners.

Our anxiety at dealing with annoying solicitors and potential evil-doers is totally justified, but our usual coping method of ignoring isn't a good solution. Screening calls and sitting on texts is all well and good, but when it comes to our homes, we have to proudly announce our presence for our own safety!

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Instagram's 'safety queen' tells women it's good to lie and here are the best times to do it

via Cathy Pedrayes / Instagram

Sometimes the most innocuous question can give a predator all the information they need to stalk, harass, or assault a woman. That's why Instagram's "safety queen" Cathy Pedrayes has made a series of videos showing women the best times to lie to a stranger.

We've all been raised to tell the truth, but when it comes to being safe there's no reason we should feel compelled to give out personal information to a random stranger. Pedrayes' videos do a great job at not only showing women when to lie and but how to feel comfortable doing so.

Pedrayes originally started making videos about philosophy and being a "mom friend," but soon fell into making clips centered around safety because of her unique background.

"I questioned whether I was even qualified to talk about it, but then I realized my life experiences did qualify me," she told Rutgers. "Working on television with stalkers, growing up during the days of the cocaine cowboys in Miami, having family from Latin America where personal safety habits are much more common: yes, I had enough experience to talk about it."

In most of her videos, she wears a blue dress and pearls. The necklace and earrings are a tribute to her grandmother who gave them to her when she passed away.

In addition to being a "safety queen" on social media, Pedrayes has appeared on QVC and "The Doctors."

In her first "Situations When It's best to lie" video she takes on how to handle cab drivers and workers that come to the house.

How should women deal with cab and Uber drivers that get too personal?

Here are some of the lies you can tell when you're alone and you don't want anyone to know.

Here are some hip-pocket, go-to lies for when someone asks where you live.

More situations when it's best to lie.

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How to protect yourself from phishing, from experts who deal with it every day.

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Mozilla

Ever wonder what it's like to be hacked? Sarah Jeong did. So naturally, she decided to ask someone to hack her.

Jeong isn't just a random thrill-seeker — she's a respected technology journalist and lawyer, and she knew exactly what she was getting into when she recruited her friend Cooper Quintin of the Electronic Frontier Foundation to help her out. She wrote about her experience in GQ.

All it took was a couple of hours and some readily available tools, and Jeong joined the approximately 12% of the population who have fallen for a hack.

But even before she was successfully hacked — and don't worry, we'll get to that! — both Jeong and Quintin discovered some important truths about the world of online safety and what it takes to infiltrate it.

Here are just a few lessons from experts that we can all benefit from:

Photo by Blogtrepreneur/Flickr.

1. Most hacking isn't done by master "Matrix" coders.

For most people, "hacking" tends to evoke one of two images: a stereotypically out-of-shape nerd in their parents' basement or a sleek, leather-clad cyberpunk in a Guy Fawkes mask who moonlights as an extra on a Wachowski movie.

But in reality, most of what we call "hacking" is actually "phishing."  In fact, last year, then-Secretary of Homeland Security Jeh Johnson said that phishing is the threat his department fears most.

THIS IS NOT WHAT HACKERS LOOK LIKE. Except when they do, which is sometimes. Photo by Vincent Diamonte/Flickr.

2. Phishing is a type of scam that disguises itself as something trustworthy.

It can be an email, phone call, or text message, and it then tricks you into giving up your passwords, credit card numbers, and more. All it takes are some clever social skills plus some free online tools used by information security professionals that, technically, anyone can use. (A little coding knowledge doesn't hurt, though.)

3. Many hackers are savvier than you might think.

It doesn't matter if you have the best anti-virus software installed on your computer and run daily checks for malware along with Ghostery and ad block to keep your online browsing extra-safe. Don't get me wrong — viruses and malware are still dangerous. But phishing isn't about computers. It's about people. And that's a lot harder to protect against.

"Phishing isn’t (just) about finding a person who is technically naive," Cory Doctorow, a sci-fi author, journalist, and technology activist told Locus magazine.  As savvy as he is, even he fell for a phishing hack back in 2010. "It’s about attacking the seemingly impregnable defenses of the technically sophisticated until you find a single, incredibly unlikely, short-lived crack in the wall."

"It’s a matter of being caught out in a moment of distraction and of unlikely circumstance." In other words, it can happen to anyone.

Smile! I'm stealing your identity! Image via Pixnio.

4. The terrible typos and grammar in some phishing schemes are intentional.

You're probably familiar with the classic "Nigerian prince" phishing scheme, where some kind of foreign dignitary emails you and offers you a ton of money to help facilitate the transfer of their new bajillion-dollar inheritance. You also probably know that these emails are famously riddled with grammatical errors and totally implausible premises.

What you might not know, however, is that these "mistakes" are done on purpose in order to target the most gullible people. That way, reports Business Insider, the scammers don't have to waste their time trying to persuade rational skeptics to give up their bank account information.

Photo by Nate Grigg/Flickr.

5. To hack a specific person, all a hacker needs is social media.

You know those silly memes where you find your "porn star name" (or whatever) by using the name of your first pet and the street you grew up on?

Now think about those security questions you had to answer for your online bank account — things like, oh, the name of your first pet, the street you grew up on, or your mom's maiden name.

Yeah. See the connection there? If a hacker wants to social-engineer their way into your bank account, all they need to do is poke around your public accounts to find those little bits of information. These targeted attacks are called "spearphishing," and they're why Doctorow recommends that people "only use Facebook to convince your friends to communicate with you somewhere other than Facebook."

Image from Pixabay.

6. Be careful what you open — even when it's sent by someone you know.

Jeong was hacked after she clicked on a malicious link made to look like it was sent from someone she knew.

To hack her, Quintin just had to scour Jeong's online presence until he found an acquaintance who could plausibly email her. He made a fake email address — using that person's real-life profile picture and everything — and that was all it took to get Jeong to give up her information.

Fake Google Docs scams, like the one she fell for, are increasingly common. In these cases, the target receives a phishing email that looks like a standard invitation to Google Docs sent from a trustworthy source — except that both the sender and the link are actually malicious frauds. This link will bring you to a landing page that resembles the standard Google password screen or bank login page you thought you were clicking on, and the hacker can use that to capture whatever password or personal information you enter into the false form.

7. Double-check your URLs.

Always make sure you're really on the website that you think you are before you enter any sensitive information.

How do you tell the difference? Generally speaking, the domain name should look like "[blank].google.com" or "bankofamerica.com/[blank]." If it's something hyphenated like "accounts-drive-google.com" or "boa-accounts-login.com," well, you should probably think twice about it.

(Another helpful tip is to look for SSL certificates, which usually appear as a lock or green text in your browser bar — but even that's not totally reliable.)

What is real? What is fake? Image from Pixabay.

8. You should definitely use two-step authentication.

I hate to break it to you, but your p@$$w0rd probably isn't very safe. The least you can do, according to CNET, is turn on two-step authentication. That way, every time you log in to an unfamiliar device, you'll get a text message with a secret code just to make sure it's you — because even if someone gets your password, they probably don't have your phone, too.

Unless they, um, literally walked into the AT&T store and charmed a sales rep into changing your phone number over to their phone. Which happens.

9. And use a password manager.

If you want to be extra extra safe, use a password manager such as LastPass, then set up a DiceWare password like "correct horse battery staple" (or some of these other great ones recommended by the Intercept) that are incredibly easy to remember but next-to-impossible for hackers or computers to crack.

Image from Pixabay.

10. Remember the greatest flaw in your internet security is the trusting nature of other people.

A trusting customer service rep can easily compromise you without realizing it. Your friend who mentions you on Facebook can do the same.

Heck, my wife has a fairly gender-ambiguous name, and I can tell you from personal experience how easy it is to call up the bank and pretend I'm her — even when I have to charm my way around a security question about her high school mascot. Which, yes, I've done.

As Jeong wrote, "Successful social engineers are not just perfectly capable of interacting with human beings — they are talented manipulators who take advantage of our willingness to trust our colleagues, friends, and family."

"You can turn your digital life into Fort Knox and still be undone by an overly trusting salesperson behind a desk."

Basic rule: Always look over your shoulder. Photo by Arthur Harry Chaudary/Wikimedia Commons.

There's no way to protect yourself from every possible online vulnerability. But that doesn't mean you shouldn't try!

As we've seen, the power of the internet can used for good or evil. All it takes is one trusting click, and even the savviest security professionals can find themselves compromised.

The best you can do is be smart and pay attention. A tiny bit of paranoid skepticism will save you a lot of time, stress, and energy in the long run, and that'll free you up to enjoy all the wonderful things that the internet has to offer. Trust me.

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