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Pop Culture

Airbnb host finds unexpected benefits from not charging guests a cleaning fee

Host Rachel Boice went for a more "honest" approach with her listings—and saw major perks because of it.

@rachelrboice/TikTok

Many frustrated Airbnb customers have complained that the separate cleaning fee is a nuisance.

Airbnb defines its notorious cleaning fee as a “one-time charge” set by the host that helps them arrange anything from carpet shampoo to replenishing supplies to hiring an outside cleaning service—all in the name of ensuring guests have a “clean and tidy space.”

But as many frustrated Airbnb customers will tell you, this feature is viewed as more of a nuisance than a convenience. According to NerdWallet, the general price for a cleaning fee is around $75, but can vary greatly between listings, with some units having cleaning fees that are higher than the nightly rate (all while sometimes still being asked to do certain chores before checking out). And often none of these fees show up in the total price until right before the booking confirmation, leaving many travelers feeling confused and taken advantage of.

However, some hosts are opting to build cleaning fees into the overall price of their listings, mimicking the strategy of traditional hotels.
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Photo by Joshua Hoehne on Unsplash

graduates

Have you ever thought, “Man, I sure wish someone would just hand me a check or at least some stock in a successful company”? The way rent, gas and everything (gestures broadly at the entire economy) is going right now, an unexpected windfall would be helpful to most people, but especially to high schoolers heading off to college or beginning their journeys as young adults.

That’s exactly what happened to the graduating class of Snellville, Georgia's Brookwood High School. The co-founder of Airbnb (and former graduate of Brookwood High), Joe Gebbia, surprised the graduating class of 2022 with shares in his company. Each graduate will receive 22 shares of Airbnb stock. Obviously the kids can’t immediately spend the stocks, though if they wanted to sell them for college supplies instead of hanging on to them and watching their value grow they could, I guess.

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Photo by Artem Zhukov on Unsplash; screenshot via @renebelew/Instagram

People are using person-to-person purchases to get money to Ukrainians in the war.

As we watch the war in Ukraine from half a world away, many Americans wonder what they can do to help the Ukrainian people.

There are standard NGOs and nonprofits, such as the Red Cross, Amnesty International and the International Rescue Committee, that are organizing aid to refugees inside and outside the country, of course. But not everyone feels good about putting their donation money into a big, pooled pot. Some people want to know exactly where their money is going and who it is helping.

And some people are figuring out creative ways to do that via person-to-person "gig economy" platforms like Etsy and Airbnb.

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As tens of thousands of Afghans flee Afghanistan in the wake of a Taliban takeover, people around the world are scrambling to help. But providing help in a war-torn country with the chaos of U.S. military withdrawal and violent extremists seizing power is a bit complicated.

Simply getting people out of the country is hard enough. Figuring out what happens is even more complex. Where do these refugees go right now? How long do they stay? What countries will allow them to settle permanently? How do the necessary security screenings get handled? Who provides for their basic human needs as those details get sorted out?

While governments and refugee agencies work through the various moving parts and logistics, short-term rental company Airbnb has stepped up to provide a potential answer to one immediate need—where refugees will stay in the meantime.

For several years, Airbnb's non-profit arm Airbnb.org has provided temporary housing for people displaced by natural disasters and other crises. During the COVID-19 pandemic, it has helped house healthcare workers on the front lines. For the past four years, the company has also helped provide temporary housing to 25,000 refugees around the world.

Earlier this year, Airbnb announced the creation of a $25 million Refugee Fund to expand their efforts to house and support refugees in collaboration with the International Rescue Committee (IRC), HIAS, and Church World Service. With that fund and the company's experience hosting refugees, Airbnb is in a position to provide housing assistance in Afghanistan's newest refugee crisis.

Airbnb CEO Brian Chesky announced the new Afghan refugee initiative on Twitter:

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