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Airbnb host finds unexpected benefits from not charging guests a cleaning fee

Host Rachel Boice went for a more "honest" approach with her listings—and saw major perks because of it.

@rachelrboice/TikTok

Many frustrated Airbnb customers have complained that the separate cleaning fee is a nuisance.

Airbnb defines its notorious cleaning fee as a “one-time charge” set by the host that helps them arrange anything from carpet shampoo to replenishing supplies to hiring an outside cleaning service—all in the name of ensuring guests have a “clean and tidy space.”

But as many frustrated Airbnb customers will tell you, this feature is viewed as more of a nuisance than a convenience. According to NerdWallet, the general price for a cleaning fee is around $75, but can vary greatly between listings, with some units having cleaning fees that are higher than the nightly rate (all while sometimes still being asked to do certain chores before checking out). And often none of these fees show up in the total price until right before the booking confirmation, leaving many travelers feeling confused and taken advantage of.

However, some hosts are opting to build cleaning fees into the overall price of their listings, mimicking the strategy of traditional hotels.

Rachel Boice runs two Airbnb properties in Georgia with her husband Parker—one being this fancy glass plane tiny house (seen below) that promises a perfect glamping experience.

@rachelrboice Welcome to The Tiny Glass House 🤎 #airbnbfinds #exploregeorgia #travelbucketlist #tinyhouse #glampingnotcamping #atlantageorgia #fyp ♬ Aesthetic - Tollan Kim

Like most Airbnb hosts, the Boice’s listing showed a nightly rate and separate cleaning fee. According to her interview with Insider, the original prices broke down to $89 nightly, and $40 for the cleaning fee.

But after noticing the negative response the separate fee got from potential customers, Rachel told Insider that she began charging a nightly rate that included the cleaning fee, totaling to $129 a night.

It’s a marketing strategy that more and more hosts are attempting in order to generate more bookings (people do love feeling like they’re getting a great deal) but Boice argued that the trend will also become more mainstream since the current Airbnb model “doesn’t feel honest.”

"We stay in Airbnbs a lot. I pretty much always pay a cleaning fee," Boice told Insider. "You're like: 'Why am I paying all of this money? This should just be built in for the cost.'"

Since combining costs, Rachel began noticing another unexpected perk beyond customer satisfaction: guests actually left her property cleaner than before they were charged a cleaning fee. Her hypothesis was that they assumed she would be handling the cleaning herself.

"I guess they're thinking, 'I'm not paying someone to clean this, so I'll leave it clean,'" she said.

This discovery echoes a similar anecdote given by another Airbnb host, who told NerdWallet guests who knew they were paying a cleaning fee would “sometimes leave the place looking like it’s been lived in and uncleaned for months.” So, it appears to be that being more transparent and lumping all fees into one overall price makes for a happier (and more considerate) customer.

These days, it’s hard to not be embittered by deceptive junk fees, which can seem to appear anywhere without warning—surprise overdraft charges, surcharges on credit cards, the never convenience “convenience charge” when purchasing event tickets. Junk fees are so rampant that certain measures are being taken to try to eliminate them outright in favor of more honest business approaches.

Speaking of a more honest approach—as of December 2022, AirBnb began updating its app and website so that guests can see a full price breakdown that shows a nightly rate, a cleaning fee, Airbnb service fee, discounts, and taxes before confirming their booking.

Guests can also activate a toggle function before searching for a destination, so that full prices will appear in search results—avoiding unwanted financial surprises.


This article originally appeared last year.

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Retired San Francisco couple moves to France, finds ‘too much grief’ in land of wine and cheese

Turns out, even with your cat in tow, expat life can leave a lot to be desired.

RM21 at Dutch Wikipedia

One hopes that this representative image of a cat in a shipping box is not an accurate depiction of Suzette's adventure.

When circumstances drive you to leave the land of your birth to try and make it in a new country, there are important and daunting challenges. These include finding housing, arranging for medical needs, and procuring a good piece of celery that doesn't wilt over sadly when you hold it up. Martinis will also factor heavily in your mind.

Joanna McIsaac-Kierklo, 74, and her husband Ed Kierklo, 75, had a retirement dream: leave San Francisco with their Birmin cat Suzette and start fresh in the charming streets of France. They wanted the “bon vivant” life. A year later, they’re waving the white flag and booking a ticket back to California with a list of complaints that reads more like a parody of expat privilege than actual hardship.

“I miss frozen yogurt… I miss my friends… I miss my apartment.”

— Joanna McIsaac-Kierklo

The French dream that came after the English dream

For Joanna and Ed, who retired from lucrative careers and traveled the world extensively, picking up and moving wasn’t new. In the waning days of the pandemic, they leveraged the equity in their California home, got themselves vaccinated, and gave life in London a chance. They didn't go alone, though. Their Birmin cat, Suzette, came too, to the tune of over $4,000. That adventure lasted 11 months before they came home. No word on what Suzette's return ticket cost.

It wasn’t long before they dreamt of Europe again, this time to stay. They imagined a life full of baguettes, wine, and village charm. So, back into the carrier went Suzette, this time for an extra $5,000. But after arriving in Nîmes, a quaint city in Southern France, Joanna and Ed quickly found expat life wasn’t the vacation they’d pictured. “Every single day it was something more devastating than the day before,” Joanna told CNN.

An aerial view of N\u00eemes, France.The lovely city of Nîmes, in Southern France, where we're told the celery leaves something to be desired. Ymblanter

French cuisine is celebrated, but Joanna quickly grew disenchanted. “People go, ‘Oh my god, the French food is so fabulous,’” she said. “Yeah, if you want to eat brie, pâté, pastries, and French bread all day long… but who eats like that?” Seeking fresher options, she turned to the market. “You pick up a piece of celery, and it falls over,” she complained, decrying the “limp” state of French greens.

“We gave it a year here. And we just said, ‘Too much grief and no joy.’ There’s no fun. We’re struggling every day.”

— Joanna McIsaac-Kierklo

The couple’s frustration reached a boiling point. Between government paperwork, language barriers, and their limited French, Joanna and Ed felt a world away from the lifestyle they’d imagined. “I honestly don’t think we could have put in any more effort to acclimatize to the French way of life,” she said.

Friends? Oui. Friendships? Not so much.

Adjusting to a new social scene in France was another challenge. Used to the easy-going connections of San Francisco, Joanna found French locals polite but reserved. “I haven’t talked to one person here in three months,” she admitted. “They’re nice people,” she said, “but they’re also very private. It’s a hard shell to break.”

via GIPHY

They’d left home to find community and new perspectives, only to feel more isolated as time wore on.

The retirement dream doesn’t always go as planned

Joanna and Ed aren’t alone in their struggles. For Kate and Dan Morse, a dream retirement in Portugal turned unexpectedly complicated, despite careful planning. They made it three years before returning to the U.S., realizing that expat life came with unique challenges, even in a beautiful location.

“It's not as easy to be an expat in Portugal as people seem to think,” said Kate Morse, 71. While the couple loved Portugal’s natural beauty, affordability, and rich history, they found it difficult to navigate banking, healthcare, and local customs without fluency in Portuguese.

"When you can’t defend yourself and make yourself understood, you’re vulnerable."

— Kate Morse

Although they’d learned some Portuguese, communicating in a crisis—or even managing their finances—was frustrating without native-level skills.

The Morses’ experience highlights that, for many would-be expats, adjusting to a new culture can mean confronting unexpected limitations and reconsidering priorities. Like Joanna and Ed, they realized that sometimes, the comforts of home and a supportive community make all the difference.

Au revoir, French fantasy—hello, Plan B

Unlike many immigrants, Joanna and Ed had a fallback. Learning from their London experience, they held onto a rent-controlled apartment in San Francisco. Now, after a year overseas, it’s time to head home. “You’ve got to have a Plan B,” Joanna said.

Looking back, Joanna has no regrets about trying life in France. But she reminds would-be expats that the basics—good produce, friends, and familiar comforts—can be easier to come by back home.

“Moving to France for a slower life sounds wonderful,” she said, “but we learned the not-so-pleasant side very quickly.”

No word yet on what Suzette's trip home will cost.

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Mom's humiliating airport security experience shows why breastfeeding education is needed

An understanding of how breastfeeding and pumping work could have prevented this whole scenario.

Emily Calandrelli/Twitter

Emily Calandrelli was stopped by TSA agents when she tried to bring her ice packs for pumped milk through airport security.

Traveling without your baby for the first time can be tough. And if you're breastfeeding, it can be even tougher, as you have to pump milk every few hours to keep your body producing enough, to avoid an enormous amount of discomfort and to prevent risk of infection.

But for Emily Calandrelli, taking a work trip away from her 10-week-old son was far more challenging than it needed to be.

Calandrelli is a mom of two, an aerospace engineer and the host of the Netflix kids' science show "Emily's Wonder Lab." She was recently taking her first work trip since welcoming her second child, which included a five-hour flight from Los Angeles to Washington, D.C. Calandrelli is breastfeeding her son and had planned to pump just before boarding the plane. She brought ice packs to keep the milk from spoiling during the flight, but when she tried to go through airport security, the TSA agents refused to let her take some of her supplies.

Calendrelli shared the whole saga in a Twitter thread, which she initially deleted because she was embarrassed and anxious about the confrontation. She reshared the story in a new thread, saying, "They make too many mothers feel this way, so I'm going to talk about it bc this needs to stop."

She explained that she was going through LAX security with two freezer bags, one of which was frozen. She only needed one frozen bag for the departing trip, but would need both of them for her return when she'd have more milk to keep cold.

"Two male TSA agents told me I couldn't bring my ice packs through because they weren't frozen solid," she wrote. "I asked to speak to someone else and they had their boss come over and he told me the same thing." He said that if she had milk on her or the baby with her, it wouldn't be a problem. He also asked where the baby was multiple times.

Two things: 1) Why would she have breast milk with her on a departing flight when she had just left her baby? And 2) If the baby were with her, it likely wouldn't be an issue at all because she likely wouldn't have needed to pump in the first place.

Calendrelli said she asked multiple times to speak to a female agent and was refused. "They escorted me out of line and forced me to check my cold packs, meaning I couldn’t pump before my flight for fear it would spoil," she wrote.

Technically, she still could have pumped to relieve engorgement and keep her pumping schedule and just dumped out the milk rather than storing it. But throwing out breast milk isn't ideal, especially when you're trying to manage your supply with a baby's demand.

And as it turns out, the TSA agents were wrong. Passengers are allowed to have gel ice packs for medical purposes, and they do not have to be frozen.

But their understanding of the policy aside, the fact that they couldn't deduce the need for the packs based on the reality of pumping breast milk speaks to the need for a broader education about breastfeeding.

Calandrelli shared that moms had flooded her inbox with their own TSA horror stories after she shared hers. "It is infuriatingly common to encounter @TSA agents who don't know their OWN rules around bringing breast milk/formula pumping equipment on planes," she wrote.

"Yesterday I was humiliated that I had to explain to three grown men that my breasts still produce milk when I’m not with my child," she added. "Yesterday I was embarrassed telling them about my fear of mastitis if I didn’t pump. Today I’m furious."

She also shared that the TSA agent treated her like "a petulant child, trying to sneak her toy through security" when he told her not to "try to sneak it back through another time."

"There's so much pressure to breastfeed, but @TSA makes it impossible," Calandrelli wrote. "It's yet another system in place that makes it harder for women to get back to work after they've started a family."

Indeed, there are so many ways in which our society is not supportive of motherhood, regardless of the lip service paid to it. According to the CDC, more than 80% of babies are breastfed as newborns and more than half are breastfeeding at six months. Not all of those babies are necessarily exclusively breastfed, but it is recommended—and not uncommon—for breast milk to be a baby's only food source for the first six months.

So we're talking about millions of breastfeeders at any given time, many of whom will travel at some point without their babies and need to pump. And yet we have so many people who are clueless about breastfeeding. Shouldn't the general population have a better understanding of how it works, considering that it's a basic biological function and common experience? Isn't this something we should be teaching in schools? It seems like it would be far more useful and valuable knowledge than much of what we force kids to learn and memorize.

If those agents had understood how breastfeeding and pumping work, there wouldn't have been an issue at all. Pumping is, indeed, a medical need when a breastfeeder is away from their baby for a length of time. The agents wouldn't have asked such bafflingly clueless questions or acted like this mom was doing something wrong.

If we really want to be a society that values families and supports babies, we need to make sure the basics of biology are understood and that systems don't make things harder on parents than they need to be.


Thia article originally appeared on 5.16.22

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20-year-old nomad who chooses to live in a van shares how she stays safe and thrives on the road

If you've ever wished you could give it all up and hit the road, Abigail Martin has some tips for you.

via Abigail Martin / TikTok

Do you ever fantasize about quitting your job, moving out of your place, and living life on the road? Seems impossible, right? How do you make money? How do you stay safe? How do you survive without all of the creature comforts you're accustomed to?

Abigail Martin, a 20-year-old photographer and social media influencer, has taken that giant leap into the unknown by buying a conversion van and taking it on the road. On her TikTok page, she shows people what nomadic life is like and how anyone can join her.

It all started when she was in high school and started watching #VanLife videos online. By the time she graduated, she had no interest in going to college or joining the rat race.


So she worked four jobs until she saved up $18,000 to purchase a 2017 Ford Transit with 54,000 miles on it. It cost an extra $10,000 to install a bed, a kitchen, and to set up the electrical.

"In the morning, I would work at a coffee shop from 6 a.m. to noon, then I would walk across the street to a boutique from noon to 6 p.m," she told The New York Times. "Then I'd go waitress at a restaurant from 6 p.m. until closing. On off-days, I was running my own photography business."

Abigail purchased her van during the height of lockdowns and used her TikTok page to engage with people when we were all forced to be apart. Now, her page has over 730,000 followers and her videos have 18.3 million likes.

If you've ever dreamed of dropping out and living life on the road, here are a few videos we've selected from Abigail's page to get you started.

How does the electricity work?


@abigailmartiin

How i have electricity in my van!! #vanlife #fyp #climber #washingtoncheck #vanconversion #foryoupage #vanbuild #outdoors #travel #hiking


How does she use the restroom?


@abigailmartiin

How i go potty 🕺🏼 #vanlife #vanconversion #fyp #adventure #travel #toilet #camping #foryou


How does she shower?


@abigailmartiin

see i’m not a dirtbag 100% of the time ;) #vanlife #fyp #caravanning #vanbuild #solofemaletraveler #camping #adventure #travel


How does she make money?


@abigailmartiin

Reply to @ihave.6babydaddies i do work & heres how! #vanlife #buslife #travel #fyp #solofemaletravler #photographer #adventure #camping


How does she stay safe?


@abigailmartiin

Reply to @whyamisigningupforthis How i stay safe! #vanlife #vanbuild #solofemaletraveler #solofemalevanlife #outdoors #travel #fyp


How to identify a sketchy campsite.


@abigailmartiin

fun times as a solo female :))) #vanlife #solofemalevanlife #adventuredog #fyp #travel #pnw


What's her morning routine like?


@abigailmartiin

a morning in a van. #vanlife #fyp #travel #camping #vanconversion #solofemaletraveler #adventure #foryou #morningroutine #breakfast #coffee


Abigail shares her greatest realization.


@abigailmartiin

here’s your daily existential crisis :) go live yo life #motivational #fyp #vanlife #travel #adventure #inspirational #solofemaletraveler


This article originally appeared on 8.26.21

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