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Community rallies around doctor who often sees patients for free after he's diagnosed with cancer

"I'm thankful I got cancer because I am the happiest man on the planet no matter the outcome."

Community steps up when local doctor is diagnosed with cancer.

Going to the doctor can be expensive, especially for those that are under-insured or flat-out uninsured. Unfortunately, many who fall into those groups simply avoid going to the doctor all together, which may save money in the long run but could be extremely dangerous for their health. But one doctor has been trading free and nearly free office visits for smiles. Dr. Michael Zollicoffer is a family practitioner in Baltimore, Maryland and for the past 40 years, he's been running his medical practice on a "pay what you can" policy.

Inevitably, this means that sometimes he doesn't get paid at all, and often when a small payment is offered, he simply refuses. He much prefers that his community members are taken care of and have peace of mind about their health. It's a kind gesture that his community appreciates but, unfortunately, kindness doesn't equate to an overflowing bank account. But Zollicoffer doesn't care about the money.

"Forget that dollar bill. I'm going to see you no matter what. You walk in that door, you will be seen. You bring your grandma with you, I will see her too," Zollicoffer tells CBS Sunday Morning.

gif of animated doctor checking a patientYoure Fine Helen Keller GIF by caitcadieuxGiphy

The good doctor was used to helping people, young and old. What he wasn't prepared for was a diagnosis of two different kinds of cancers while his own medical insurance had lapsed. There he was, a helper needing help with no doctor outside of himself willing to trade treatment for smiles and gratitude. Zollicoffer, now diagnosed with rectal and renal cancer, had no insurance and no extra money to pay for radiation treatments which can cost anywhere from $4,500-$50,000.

He was ready to accept whatever time he had left with his new diagnosis, but the community he had been serving most of his adult life had other plans. They rallied around the beloved doctor to show up for him just as he's shown up for them. Though the community is one of the poorest neighborhoods in the Baltimore area, they're rich with empathy and a sense of belonging to something greater than themselves. After some collaboration, patients of the kind doctor decided to start donation efforts with crowdfunding.

red and white sign that reads, "Community is strength:His community really came through. Photo by John Cameron on Unsplash

"Dr. Z will not give up on you so we damn sure ain't giving up on him," one of his patients says when another chimes in, "whatever needs to be done to save Dr. Z, we're going to do it."

Dr. Zollicoffer has clearly made an impact on his patients and they have returned the favor in a big way. Their crowdfunding measures brought in more than $100,000, allowing him to pay for his treatments and keeping him as an integral part of the community for as long as possible. The efforts from his patients haven't been in vain either; Zollicoffer has started his treatments and currently his health outlook is positive. The doctor was also able to access his health insurance again, which will help offset the cost of his treatments.

Of course, Dr. Zollicoffer has no plan to do anything for himself with whatever extra money will be left after he finishes up radiation. Instead, he's going to put it back into the community while still continuing his noble work.

"I'm thankful I got cancer," Zollicoffer says while choking up. "Because I am the happiest man on the planet no matter what the outcome. What we have shown and why we are sitting in this table right now to show America this is what you're about. We['re] about giving. I can't make it without them and nor can they make it without me."

We've known it was coming, that it was only a matter of time before the coronavirus crisis wave hit American hospitals. But as the vast majority of us are holed up at home, we don't have any way of knowing what that wave looks like on the front line unless someone tells us.

Yesterday, the Director of Global Health in Emergency Medicine at New York-Presbyterian/Columbia University Medical Center, Dr. Craig Spencer, offered us a glimpse of what healthcare workers are currently facing in New York.


Dr. Spencer is no stranger to infectious disease outbreaks. He himself contracted Ebola while helping treat people in West Africa and survived it. He's seen and experienced a lot, and he has already explained why extreme social distancing is so important right now, but his first-hand account of what doctors and nurses are experiencing is a sobering reminder of why we can't let up.

He wrote:

"Many of you asked what it was like in the ER right now. I want to share a bit with you. Please RT:

A Day in the Life of an ER Doc - A Brief Dispatch from the #COVID19 Frontline:

Wake up at 6:30am. Priority is making a big pot of coffee for the whole day, because the place by the hospital is closed. The Starbucks too. It's all closed.

On the walk, it feels like Sunday. No one is out. Might be the freezing rain. Or it's early. Regardless, that's good.

Walk in for your 8am shift: Immediately struck by how the calm of the early morning city streets is immediately transformed. The bright fluorescent lights of the ER reflect off everyone's protective goggles. There is a cacophony of coughing. You stop. Mask up. Walk in.

You take signout from the previous team, but nearly every patient is the same, young & old:

Cough, shortness of breath, fever.

They are really worried about one patient. Very short of breath, on the maximum amount of oxygen we can give, but still breathing fast.

You immediately assess this patient. It's clear what this is, and what needs to happen. You have a long and honest discussion with the patient and family over the phone. It's best to put her on life support now, before things get much worse. You're getting set up for that, but...

You're notified of another really sick patient coming in. You rush over. They're also extremely sick, vomiting. They need to be put on life support as well. You bring them back. Two patients, in rooms right next to each other, both getting a breathing tube. It's not even 10am yet

For the rest of your shift, nearly every hour, you get paged:

Stat notification: Very sick patient, short of breath, fever. Oxygen 88%.

Stat notification: Low blood pressure, short of breath, low oxygen.

Stat notification: Low oxygen, can't breath. Fever.

All day...

Sometime in the afternoon you recognize you haven't drank any water. You're afraid to take off the mask. It's the only thing that protects you. Surely you can last a little longer - in West Africa during Ebola, you spent hours in a hot suit without water. One more patient...

By late afternoon, you need to eat. Restaurant across the street is closed. Right, everything is closed. But thankfully the hospital cafeteria is open. You grab something, wash your hands (twice), cautiously take off your mask, & eat as fast as you can. Go back. Mask up. Walk in.

Nearly everyone you see today is the same. We assume everyone is #COVIDー19. We wear gowns, goggles, and masks at every encounter. All day. It's the only way to be safe. Where did all the heart attacks and appendicitis patients go? It's all COVID.

When your shift ends, you sign out to the oncoming team. It's all #COVIDー19. Over the past week, we've all learned the signs - low oxygen, lymphopenia, elevated D-dimer.

You share concerns of friends throughout the city without PPE. Hospitals running out of ventilators.

Before you leave, you wipe EVERYTHING down. Your phone. Your badge. Your wallet. Your coffee mug. All of it. Drown it in bleach. Everything in a bag. Take no chances.

Sure you got it all??? Wipe it down again. Can't be too careful.

You walk out and take off your mask. You feel naked and exposed. It's still raining, but you want to walk home. Feels safer than the subway or bus, plus you need to decompress.

The streets are empty. This feels nothing like what is happening inside. Maybe people don't know???

You get home. You strip in the hallway (it's ok, your neighbors know what you do). Everything in a bag. Your wife tries to keep your toddler away, but she hasn't seen you in days, so it's really hard. Run to the shower. Rinse it all away. Never happier. Time for family.

You reflect on the fact that it's really hard to understand how bad this is - and how bad it's going to be - if all you see are empty streets.

Hospitals are nearing capacity. We are running out of ventilators. Ambulance sirens don't stop.

Everyone we see today was infected a week ago, or more. The numbers will undoubtedly skyrocket overnight, as they have every night the past few days. More will come to the ER. More will be stat notifications. More will be put on a ventilator.

We were too late to stop this virus. Full stop. But we can slow it's spread. The virus can't infect those it never meets. Stay inside. Social distancing is the only thing that will save us now. I don't care as much about the economic impact as I do about our ability to save lives.

You might hear people saying it isn't real. It is.

You might hear people saying it isn't bad. It is.

You might hear people saying it can't take you down. It can.

I survived Ebola. I fear #COVIDー19.

Do your part. Stay home. Stay safe.

And every day I'll come to work for you."

Thank you, Dr. Spencer, and all of the doctors, nurses, and other medical personnel who are giving their all and putting their lives on the line to save others. You are true American heroes.

Heroes

Doctors have an idea that could save a ton of money: No more drug ads.

It'll take an act of Congress to ban the practice, but the AMA is on board.

Have you ever thought about how weird it is that drug companies can advertise something you can't even buy without a prescription?

I always thought the process was supposed to be: feel sick, go to the doctor, explain my symptoms, get diagnosed by a professional, and if needed, get a prescription for a drug based on what's wrong with you.

But no, these commercials always end with the same refrain: "Ask your doctor if [our product] is right for you."


That can't be how it's supposed to work, right?

"I saw an ad that told me I should ask you if this medication is right for me, Dr. Stockphotoman." Image via iStock.

The American Medical Association announced it also thinks there's something weird about those ads.

"Today's vote in support of an advertising ban reflects concerns among physicians about the negative impact of commercially-driven promotions, and the role that marketing costs play in fueling escalating drug prices," AMA board chair-elect Patrice Harris said in November. "Direct-to-consumer advertising also inflates demand for new and more expensive drugs, even when these drugs may not be appropriate."

And while the amount of money these companies spend marketing and selling their products to doctors is also a big concern, this is a pretty big deal, too.

There are only two countries in the world that allow drug manufacturers to advertise prescription drugs direct to consumers: the United States and New Zealand. And after this announcement, the AMA hopes that number drops by half.

Drug manufacturers spend $4.5 billion on advertising to consumers each year, up 30% from just two years ago.

And $1.1 billion of that ad money in 2014 was spent by a single company, Pfizer, in promoting drugs like Lyrica, Viagara, Celebrex, and Chantix.

In addition to being a really poor way of storing medication, this just can't be sanitary. Buy a wallet, please. Image via iStock.

A strong majority of the public believes prescription pricing is a top health care issue.

An October report from the Kaiser Family Foundation found that 77% of those polled viewed "Making sure that high-cost drugs for chronic conditions are affordable to those who need them" as a top health care priority. The next most pressing issue, supported by 63% of individuals was urging the government to take action to lower prescription drug prices.

"Direct-to-consumer advertising also inflates demand for new and more expensive drugs, even when these drugs may not be appropriate."

And that's what the AMA's resolution hopes to address: the skyrocketing cost of drugs.

"In the past few years, prices on generic and brand-name prescription drugs have steadily risen and experienced a 4.7% spike in 2015, according to the Altarum Institute Center for Sustainable Health Spending," reads AMA's press release.

"I take a couple uppers. I down a couple downers But nothing compares to these blue and yellow purple pills." Image via iStock.

But if companies don't advertise, how will people know what to ask for? By trusting our doctors.

The Pharmaceutical Research and Manufacturers of America (PhRMA) is not in favor of AMA's resolution.

A representative tells Bloomberg, "Providing scientifically accurate information to patients so that they are better informed about their health care and treatment options is the goal of direct-to-consumer pharmaceutical advertising. Research shows that accurate information about disease and treatment options makes patients and doctors better partners."

And that sort of makes sense, right? But that's kind of the problem. The reason we go into doctors' offices is to have our symptoms diagnosed and treated. When we go in with a diagnosis already in mind (and with a brand name treatment to go with it), we're effectively sidestepping the whole point of having doctors.

I want to live in the world where I go to the doctor, not wait for an ad to tell me about a solution for a problem I didn't know I had. I want to live in a world where I can trust my doctor, not rely on self-diagnosis through marketing dollars. The whole thing is a distraction.

Doing research-y things. Image via iStock.

Unfortunately, the AMA's decision doesn't actually change ... well ... anything. That's up to Congress.

And Congress has forces pushing on all sides of this issue. The most common force? Cold hard cash. That's capitalism for you.

In 2014, the AMA, which represents around 235,000 doctors and medical students, spent $19.7 million lobbying Congress. On the other side of this, PhRMA spent $16.6 million on lobbying in 2014.

A medical technical assistant studies the influenza virus in 2009. Photo by Carsten Koall/Getty Images.

For better care, we need to get rid of the distraction advertising plays in the process of getting diagnosed.

You can start by contacting your member of Congress and asking about their position on the AMA's recent resolution.