Michelle Santizo is a street medicine nurse working in Los Angeles, California. For her, the field of street medicine requires providing lifesaving health services in unpredictable and sometimes uncomfortable environments, but is where she is most passionate about her work.
Nurse Santizo credits her parents for teaching her resilience, a necessary trait when providing care in places like tents, under bridges, in alleys, vehicles, at libraries, on the side of the freeway or even at a bus stop.
“Every corner of Los Angeles needs our services,” said Nurse Santizo. “It can be in a pristine, abandoned, trashed, or graffiti-filled neighborhood.”
Michelle | Heroes Behind the Masks presented by CeraVe www.youtube.com
Santizo prepares for the workday by loading her backpack with supplies before heading to a section of downtown L.A. known as “skid row” to care for her clients, who are typically people experiencing homelessness and living on the fringes of society without regular access to healthcare. As the child of immigrant parents, she experienced firsthand a lack of healthcare and basic necessities. Her mother fled from El Salvador as a young woman, arriving in the United States alone and without shelter.
“My mother told me that the only people that acknowledged her while sleeping outside on a bench [were the people going in and out of] the church that was across the street,” said Nurse Santizo. She said her mother instilled in her that there are many reasons why people are homeless and that each individual has their own story. “[She] taught me to never judge someone’s struggle … my mother’s inspiring upbringing taught me if you have the time to help the broken or disadvantaged, then take a moment to acknowledge or help in some positive way.”
Michelle and her mother on a beachCourtesy of Michelle Santizo
Growing up, Nurse Santizo watched her parents struggle to earn a living wage to keep up with the family’s needs. “My father worked nearly seven days of the week and my mother worked as much as she could in jobs like babysitting, cleaning homes or caregiving. Feeding our family was my parent’s main concern…healthcare and all the other important aspects of life became secondary or non-existent. My parents could barely make enough income to buy fresh fruit or vegetables,” she said.
The Santizo familyCourtesy of Michelle Santizo
That upbringing is what drove her to pursue a career in medicine, with the goal of giving back to underserved communities. “[Access to] medicine should not be determined based on your socioeconomic status. It should be a right for someone to seek healthcare when it is needed and important, especially for children and adolescents who will be the future of our generation,” said Nurse Santizo. She credits her lack of access to healthcare as a child for empowering her to keep pushing for change.
When the opportunity to practice street nursing arose, Santizo knew instinctively that it was the right fit. Every workday she has meaningful interactions, but one experience in particular had a lasting impression on her. She encountered a middle-aged man who had lost his job during the pandemic and was forced to live on the streets. Nurse Santizo approached, and he asked if she wouldn’t mind examining his feet. As she gently inspected the condition of his skin, she explained that he needed a thorough cleaning and a special ointment and offered to wash his feet and patch them up.
Courtesy of CeraVe
“This kind man stared right into my eyes and nearly cried, as he shared ‘no one has ever cared for me like this ever since I’ve been forced to live on the streets, nor has anyone ever acknowledged my existence,’” recalled Nurse Santizo. “I remember squatting on the side of the street while cars were driving by … my only mission was to devote that moment in time to servicing a person who needed my attention and love. As you can tell, I love what I do, and I could scrub feet for days when servicing the most vulnerable populations.”
According to the most recent report, approximately 580,466 people were experiencing homelessness in America in January 2020. Most were individuals (70%) and the rest were people living in families with children. The full effect of the pandemic on the homeless populations across the country have yet to become clear, and hard data will not be fully known until late 2022 or early 2023.
“Bringing medicine to people who are not able to seek medical assistance due to their inabilities whether it be homelessness, chronic illness, or mental health has always been my true calling … to serve the broken, the sick, the vulnerable and the ones who really need a second chance at life,” said Nurse Santizo, a reminder that no one knows what another human is battling.
To recognize the healthcare professionals that are so often giving to others before themselves, CeraVe seeks to spotlight those that go beyond the call of duty for their patients and communities. The brand is honoring nurses such as Santizo in the second iteration of a docuseries titled Heroes Behind the Masks Chapter 2: A Walk In Our Shoes.
Follow along in the coming days for more stories of heroism, kindness and love.
- Meet 'The Street Vet' going around California streets treating ... ›
- A Doctor Has Spent Decades Dressing Up Like A Homeless Man ... ›
- The delightful—and timely—story of how 'A Spoonful of Sugar ... ›
Courtesy of Elaine Ahn
Courtesy of Elaine Ahn
How a DIY dress helped one woman reclaim the power words had on her body.
'We should all be able to celebrate and love ourselves without fear of criticism from others, whatever shape or size we are.'
News flash: Words have power. This is something Jojo Oldham knows all too well.
Whether you're a soap star hearing lewd comments made by a politician 10 years ago or the average woman getting catcalled on her way home from work, what other people have to say about your body leave a lasting impression.
Over Oldham's 31 years of existence, she's received countless comments about her body — both good and bad.
After years of letting these words affect how she sees herself, however, Oldham was finally ready to release them and embrace herself.
She took all the comments she's heard about her body over the years and painted them on a dress. Posing for pictures, with a smile on her face, she took the power those words had over her and refused to let them dictate her self-worth any longer.
Photo via Jojo Oldham/Lovely Jojo's, used with permission.
"The love I have for my body these days is something I've had to learn. And it requires constant maintenance," Oldham wrote on her website.
Photo via Jojo Oldham/Lovely Jojo's, used with permission.
Like so many of us, Oldham says she's been in a love-hate relationship with her body for as long as she can remember. There are days when she's thrilled with how she looks, and then there are days when she wants to delete every unflattering photo ever taken of her. The comments she would receive fanned the flame of her own insecurities.
"I had 31 years-worth of other people’s comments about my body swirling around my head and popping into it on a daily basis, and I wanted to do something positive with them," Oldham explained over email.
The dress is a badge of honor, symbolic of the fact that, while Oldham may have been called these things, she is not defined by them.
Photo via Jojo Oldham/Lovely Jojo's, used with permission.
"The comments that made the final cut have all stuck with me for different reasons," Oldham wrote. "Some because they’re really weird, some because they’re really lovely, some because they’re funny, and some because they’re particularly nasty and they really crushed me at the time."
Photo via Jojo Oldham/Lovely Jojo's, used with permission.
"Once I learned how to be happy with myself as I am, the negative things that other people said about my body just stopped mattering to me," Oldham explained.
Photo via Jojo Oldham/Lovely Jojo's, used with permission.
Comments can do serious damage to even the strongest, most self-confident people. Oldham hopes her dress will help curtail some of that damage.
"We should all be able to celebrate and love ourselves without fear of criticism from others, whatever shape or size we are," she wrote on her website.
She hopes the work will inspire women to remember they are not the sum of the comments made about their bodies; they are so much more.