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Former health insurance exec says the industry pushes lies about Canada's healthcare system

Former health insurance exec says the industry pushes lies about Canada's healthcare system

If you've heard that Canada's health system is an example of socialist failure, where wait times are outrageous and people swarm to the U.S. to get the healthcare they really need, you can probably thank Wendell Potter for that.

Potter spent two decades working in the health insurance industry, first for Humana, and then for Cigna. He was head of corporate communications for the latter when he had a crisis of conscience in 2008 and quit. Since then, he has been on a mission to revamp the healthcare system in the U.S. He has also served as a whistleblower, exposing behind-the-scenes corruption and manipulation in the health insurance industry.

Which brings us to Canada.

Potter posted a thread on Twitter this week explaining how he had personally been a part of the push to make Canada's system look bad so that Americans would think our system was superior.


He wrote:

"Amid America's #COVID19 disaster, I must come clean about a lie I spread as a health insurance exec: We spent big $$ to push the idea that Canada's single-payer system was awful & the U.S. system much better. It was a lie & the nations' COVID responses prove it.

The truth: Canada's doing much better than the U.S. when it comes to #COVID19 testing & treatment. On a per capita basis, more Canadians are being tested & fewer getting sick & dying. This may shock Americans who still believe the lies I told about the Canadian health care system.

Here's the truth: Our industry PR & lobbying group, AHIP, supplied my colleagues & me with cherry-picked data & anecdotes to make people think Canadians wait endlessly for their care. It's a lie & I'll always regret the disservice I did to folks on both sides of the border.

In Canada, no one gets turned away from doctors due to lack of funds. In America, exorbitant bills are a defining feature of the system. What about quality of care? When it comes to #COVID19, there's been ~ 21 deaths per 100,000 in Canada, versus 34 per 100,000 in the U.S.

Remember, in Canada there are no co-pays, deductibles or co-insurance ever. Care is free at the point of service. And those laid off in Canada don't face the worry of losing their health insurance. In the U.S., millions are losing their jobs & coverage, and scared to death.

You learn a lot about a healthcare system when a global crisis hits & different nations have different results. Canada's single-payer system is saving lives. The U.S. profit-driven corporate model is failing.

I'll regret slandering Canada's system for the rest of my life."

Potter also added a video explaining a bit more about why Canada has the U.S. beat so badly in our concurrent fights against COVID-19.

Canadians who have experience with both systems chimed in in the comments on Potter's thread, sharing how baffled they were when they first heard how terrible their home country's health system was supposed to be.

There are some things that the U.S. medical system does very well. But for the things most people need, our system sucks compared to most other developed nations.

Not to mention, Canada's health outcomes are better than ours.

And the amount of money we pay for our subpar healthcare experiences is horrifying.

While a few people pointed out that Canada does sometimes have wait times for non-emergency procedures, the truth is that the same thing happens sometimes in the U.S. as well. Depending on where you are and what specialists are available and what demand is, you can end up waiting months for a non-emergency surgery or other procedure here too.

And the trade-off for waiting a bit longer is that you don't have to worry about whether or not you're going to be able to afford it. Yes, please.

And for those who say, "They pay out the nose in taxes!" well, no, not really. Comparing tax structures between countries is like comparing apples to sandwiches, but an analysis from Investopedia and another from CNBC show the difference in what most of us pay in taxes is really not that drastic. And what Canadians get for the taxes they pay results in a much higher quality of life and overall measure of happiness than what we live with in the U.S.

Seriously, it's time. Show us how it's done, Canada. We're ready.

All images provided by Prudential Emerging Visionaries

Collins after being selected by Prudential Emerging Visionaries

True

A changemaker is anyone who takes creative action to solve an ongoing problem—be it in one’s own community or throughout the world.

And when it comes to creating positive change, enthusiasm and a fresh perspective can hold just as much power as years of experience. That’s why, every year, Prudential Emerging Visionaries celebrates young people for their innovative solutions to financial and societal challenges in their communities.

This national program awards 25 young leaders (ages 14-18) up to $15,000 to devote to their passion projects. Additionally, winners receive a trip to Prudential’s headquarters in Newark, New Jersey, where they receive coaching, skills development, and networking opportunities with mentors to help take their innovative solutions to the next level.

For 18-year-old Sydnie Collins, one of the 2023 winners, this meant being able to take her podcast, “Perfect Timing,” to the next level.

Since 2020, the Maryland-based teen has provided a safe platform that promotes youth positivity by giving young people the space to celebrate their achievements and combat mental health stigmas. The idea came during the height of Covid-19, when Collins recalled social media “becoming a dark space flooded with news,” which greatly affected her own anxiety and depression.

Knowing that she couldn’t be the only one feeling this way, “Perfect Timing” seemed like a valuable way to give back to her community. Over the course of 109 episodes, Collins has interviewed a wide range of guests—from other young influencers to celebrities, from innovators to nonprofit leaders—all to remind Gen Z that “their dreams are tangible.”

That mission statement has since evolved beyond creating inspiring content and has expanded to hosting events and speaking publicly at summits and workshops. One of Collins’ favorite moments so far has been raising $7,000 to take 200 underserved girls to see “The Little Mermaid” on its opening weekend, to “let them know they are enough” and that there’s an “older sister” in their corner.

Of course, as with most new projects, funding for “Perfect Timing” has come entirely out of Collins’ pocket. Thankfully, the funding she earned from being selected as a Prudential Emerging Visionary is going toward upgraded recording equipment, the support of expert producers, and skill-building classes to help her become a better host and public speaker. She’ll even be able to lease an office space that allows for a live audience.

Plus, after meeting with the 24 other Prudential Emerging Visionaries and her Prudential employee coach, who is helping her develop specific action steps to connect with her target audience, Collins has more confidence in a “grander path” for her work.

“I learned that my network could extend to multiple spaces beyond my realm of podcasting and journalism when industry leaders are willing to share their expertise, time, and financial support,” she told Upworthy. “It only takes one person to change, and two people to expand that change.”

Prudential Emerging Visionaries is currently seeking applicants for 2024. Winners may receive up to $15,000 in awards and an all-expenses-paid trip to Prudential’s headquarters with a parent or guardian, as well as ongoing coaching and skills development to grow their projects.

If you or someone you know between the ages of 14 -18 not only displays a bold vision for the future but is taking action to bring that vision to life, click here to learn more. Applications are due by Nov. 2, 2023.
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