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Wellness

Former health insurance exec says the industry pushes lies about Canada's healthcare system

Former health insurance exec says the industry pushes lies about Canada's healthcare system
Photo by Graham Ruttan on Unsplash, Wendell Potter/Twitter

If you've heard that Canada's health system is an example of socialist failure, where wait times are outrageous and people swarm to the U.S. to get the healthcare they really need, you can probably thank Wendell Potter for that.

Potter spent two decades working in the health insurance industry, first for Humana, and then for Cigna. He was head of corporate communications for the latter when he had a crisis of conscience in 2008 and quit. Since then, he has been on a mission to revamp the healthcare system in the U.S. He has also served as a whistleblower, exposing behind-the-scenes corruption and manipulation in the health insurance industry.

Which brings us to Canada.

Potter posted a thread on Twitter this week explaining how he had personally been a part of the push to make Canada's system look bad so that Americans would think our system was superior.

He wrote:

"Amid America's #COVID19 disaster, I must come clean about a lie I spread as a health insurance exec: We spent big $$ to push the idea that Canada's single-payer system was awful & the U.S. system much better. It was a lie & the nations' COVID responses prove it.

The truth: Canada's doing much better than the U.S. when it comes to #COVID19 testing & treatment. On a per capita basis, more Canadians are being tested & fewer getting sick & dying. This may shock Americans who still believe the lies I told about the Canadian health care system.

Here's the truth: Our industry PR & lobbying group, AHIP, supplied my colleagues & me with cherry-picked data & anecdotes to make people think Canadians wait endlessly for their care. It's a lie & I'll always regret the disservice I did to folks on both sides of the border.

In Canada, no one gets turned away from doctors due to lack of funds. In America, exorbitant bills are a defining feature of the system. What about quality of care? When it comes to #COVID19, there's been ~ 21 deaths per 100,000 in Canada, versus 34 per 100,000 in the U.S.

Remember, in Canada there are no co-pays, deductibles or co-insurance ever. Care is free at the point of service. And those laid off in Canada don't face the worry of losing their health insurance. In the U.S., millions are losing their jobs & coverage, and scared to death.

You learn a lot about a healthcare system when a global crisis hits & different nations have different results. Canada's single-payer system is saving lives. The U.S. profit-driven corporate model is failing.

I'll regret slandering Canada's system for the rest of my life."

Potter also added a video explaining a bit more about why Canada has the U.S. beat so badly in our concurrent fights against COVID-19.

Canadians who have experience with both systems chimed in in the comments on Potter's thread, sharing how baffled they were when they first heard how terrible their home country's health system was supposed to be.

There are some things that the U.S. medical system does very well. But for the things most people need, our system sucks compared to most other developed nations.

Not to mention, Canada's health outcomes are better than ours.

And the amount of money we pay for our subpar healthcare experiences is horrifying.

While a few people pointed out that Canada does sometimes have wait times for non-emergency procedures, the truth is that the same thing happens sometimes in the U.S. as well. Depending on where you are and what specialists are available and what demand is, you can end up waiting months for a non-emergency surgery or other procedure here too.

And the trade-off for waiting a bit longer is that you don't have to worry about whether or not you're going to be able to afford it. Yes, please.

And for those who say, "They pay out the nose in taxes!" well, no, not really. Comparing tax structures between countries is like comparing apples to sandwiches, but an analysis from Investopedia and another from CNBC show the difference in what most of us pay in taxes is really not that drastic. And what Canadians get for the taxes they pay results in a much higher quality of life and overall measure of happiness than what we live with in the U.S.

Seriously, it's time. Show us how it's done, Canada. We're ready.

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Internet

A nail salon made an ad so funny that people are taking road trips just for a manicure

Nailed it.

Representative photos by Wonderlane|Flickr and Aris Leoven|Canva

This Canadian nail salon has people packing their bags for a manicure

There are a lot of nail salons out there and, without word of mouth recommendations from people you trust, it can be impossible to know which salon to visit. Thanks to social media, though, many businesses have pages where they can advertise their services without having to spend a lot of money on traditional marketing practices like television, billboards, and radio. Doing their marketing using pictures and videos of their amazing work can help keep a steady flow of customers coming—but one Canadian nail salon is going with a slightly different approach.

Henry Pro Nails in Toronto, Canada is leaving the Internet in stitches after creating a viral ad for his nail salon. The video takes the beginnings of several viral video clips but instead of the expected ending, Henry pops in completing the viral moment in hilarious different ways.

It opens with a familiar viral video of a man on a stretcher being pulled by EMS when the stretcher overturns, flopping the man onto the ground. But instead of it ending with the injured man on the ground, Henry seamlessly appears laid out on the floor of his salon and delivers his first line, "Come to my nail salon. Your nails will look beautiful."

nails, nail salon, manicure, henry's pro nails, adsRihanna Nails GIFGiphy

In another clip, a man holds his leg straight up and somehow flips himself into a split. When the camera cuts back to Henry, he's in the splits on the floor of his nail salon promoting loyalty discounts. The ad is insanely creative and people in the comments can't get enough. Some are even planning a trip to Toronto just to get their nails done by the now Internet famous top nail artist in Canada. This isn't Henry's first rodeo making creative ads, but this is one is without a doubt his most popular—and effective.

"I will fly to Canada to get my nails done here just because of this hilarious video. You win this trend for sure," one woman says.

"Get yourself a passport and make a road trip! My bf and I are legit getting ours and its only a 4 hr drive from where we are in Pennsylvania. Their prices are a lot better than other places I've been too," another person says while convincing a fellow American citizen to make the trip.

"Omg, where are you located? I would fly to get my nails done by you," one person writes.

"The pedicure I had at Henry’s was the best I have ever had. Unfortunately made all other places disappointing and I don’t live close enough for Henry’s to be my regular spot," someone else shares.

To keep up with demand, in late October 2024 Henry's announced another location was coming soon in Vaughan, Ontario. Though there's no word on when the new "more spacious and professional facility" is opening just yet, customers can keep an eye out for Henry's next ad on social media.

It just goes to show that creative advertising can get people to go just about anywhere, but great service is what gets them to come back. If you're ever in Toronto (or Vaughan!) and find yourself needing an emergency manicure, Henry's Pro Nails is apparently the place to be.

This article originally appeared last year.

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Pop Culture

She refused to 'sacrifice' her upgraded seat so a mom could sit next to her preteen kids

Here's why parents applauded her for it.

Canva and Tammy Nelson|TikTok

Tammy Nelson refused to change seats for mom and kids

If you've traveled on an airplane in the last several years, you know it's much cheaper to chose the basic seats in the main cabin. There's nothing inherently different about these particular seats, other than the fact that it will be randomly selectee by the airline. If you're traveling alone, that's really not a bad deal, but you're traveling with a party that you'd like to keep together - like your children—the risk gets to be a little higher. One mom traveling with an 11 and 15-year old took the risk and banked on a stranger accommodating...that's not quite how it played out.

Tammy Nelson did a double take at her ticket after seeing the mom in her window seat. Of course, people accidentally sit in the wrong seats on planes all the time. However, Nelson quickly realized that this was no accident. This mom boarded the plane with her older children and had taken it upon herself to sit in the same row as her children, essentially commandeering a stranger's seat. Nelson assumed it was a mistake and informed the woman that the seat was in fact hers but the response she received was surprising.

"She said, 'Oh, you want to sit here?'," Nelson told Good Morning America. "She said, 'Oh, well I just thought I could switch with you because these are my kids.'"

airline, airline seating, best airplane seat, flying with kis, flying with teens, airplane drama, airplane karen, travelmedia1.giphy.com

That's an interesting assumption considering seats are assigned and many people, like Nelson, pay extra to have the seat they prefer. Now, there's no telling if funds were tight and this was an unplanned trip for the mom and kids which caused her to buy the more budget friendly tickets or if she was simply being frugal and was banking on the kindness of a stranger.

Either way, Nelson specifically paid for a window seat due to motion sickness and though she paid extra, she was willing to sit in the other row if that seat was also a window seat. But it turns out, it was a middle seat.

Surely there's someone out there that loves the middle seat. Maybe a cold natured person that enjoys the body heat of two strangers sitting uncomfortably close. Or perhaps someone that doesn't mind accidentally sleeping on an unsuspecting passenger's shoulder. But that person wasn't Nelson, so when the middle seat was offered in exchange for her bought and paid for window seat, she politely but firmly declined.

@myconquering Having had only 90 minutes of sleep the night before and knowing I had to give a presentation to 500 people, I desperately needed some sleep, so I did not agree to switch seats. 🤷♀️ Before anyone comes after me… the kids looked like they were about 11 and 15 years old. And the mom was in arms-reach of both of them from the middle seat in the row behind us. The mom proceeded to complain for at least 15 minutes to the person next to her loud enough for me to hear. But the woman actually defended me – several times. It was so kind and I appreciated it so much because I was feeling really guilty. 🤦♀️ ##airplaneseat##seatswitching##airplanekarens ♬ original sound - MyCONQUERing

Her refusal to give in to the mom's seemingly entitled request for Nelson's seat has resulted in parents and child-fee people cheering her on after she posted the details on her TikTok page, MyCONQUERing, which quickly racked over 3.4 million views.

"Nope. If it's not an upgrade it's a sacrifice," a commenter wrote.

"You did the RIGHT thing. Folks need to plan their travel together. Lack of planning on their part does not constitute an inconvenience on yours," one person said.

"I have 3 kids and have sat in different rows when they were passed toddler age. I agree, book your flight earlier," another said.

"You were right. As a woman with 3 children, I always pay extra so we're sat together," another mom said.

airline, airline seating, best airplane seat, flying with kis, flying with teens, airplane drama, airplane karen, travelmedia3.giphy.com

Luckily, there's been enough incidences like this to prompt actual change. More airlines are guaranteeing free family seating for parents with children under a certain age (not that that does much more the woman in this story, but still). Additionally, the U.S. Department of Transportation is proposing a rule requiring airlines to provide fee-free family seating and clearly disclose this right to passengers.

This article originally appeared two years ago. It has since been updated.

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Joy

Adorable Golden Retriever absolutely loses it when he runs into his vet at a bar

No one has ever been this excited to see their doctor.

@cosmo_andtheoddparents/TikTok

He wuvs his vet.

Not every dog might jump with joy after seeing their vet out in public. But for Cosmo the Golden Retriever, it was practically Christmas all over again when he spotted his own vet, Dr. Jones, at a brewery.

In an adorable clip posted to TikTok, we see Cosmo in pure, unadulterated bliss as he snuggles with an equally happy Dr. Jones, who, considering he’s still in his scrubs, might have just gotten out of work to grab a quick pint.

Watch:

@cosmo_andtheoddparents When you run into your vet in public #goldenretrieversoftiktok #vetlife #animallovers #petparents #goldenretriever #goldenretrievers #doglife #dogmom #dailyfluff #charlestondogs #doglover #charlestondog #brewerydog ♬ original sound - Cosmo

Ugh, the cuteness is too much to handle! People in the comments could barely contain their secondhand joy.

“He looked over like, “Mom, do you see who this is?” one person wrote, while another said, “What in the Hallmark movie? Adorable!!”

One person even joked, “Did we all check the vet’s hand for a wedding ring? (Said as a married woman. Looking out for you all, or something.)”

According to Hannah Dweikat, Cosmo’s owner, the two actually share quite a history. She tells Upworthy that when Cosmo was but a wee pup, he “gave a scare” after eating a Sago Palm seed, which are highly toxic to dogs, from a plant in their backyard, which of course resulted in him being rushed to the animal hospital and staying there over the weekend.

While that’s every pet owner’s worst nightmare, and certainly a scary situation for the poor fur baby, Dweikat says that “the calm and patient demeanor” of Dr. Jones and his staff put Cosmo at ease. And because of this, “Cosmo has always loved going to see his friends—especially because they give him lots of treats and snuggles.”

Cosmo and Dr. Jones’ buddyship has also blossomed thanks to proximity, as Dweikat only lives down the street from the clinic. “Which means we get to see Dr. Jones and his staff out in public at times and Cosmo takes every chance he can get to say hi,” she explains. This time, however, she was able to capture it all on video. Yay for us!

What makes a good vet?

While not every vet, however gifted, will be able to elicit this type of reaction from their patients, having a calming presence like Dr. Jones is certainly a good sign for pet owners to be on the lookout for when shopping around for their own vet. But that’s not the only quality a good vet needs. According to Saint Matthews University, a vet also needs to have high stamina (both physically and mentally), as well as an ability to tolerate unpleasant situations (you can’t faint at the sight of blood or vomit), a high level of emotional intelligence (maybe all doctors should possess this skill, but especially those who work with animals), adaptability, a sense of enthusiasm, and finally, excellent communication skills.

Dr. Jones seems to have these attributes in spades, and his patients clearly love him for it. None so much as Cosmo, obviously.

By the way, if you’re in need of even more content featuring this precious pup, you can follow Cosmo on both TikTok and Instagram.

This article originally appeared in February

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Parenting

Dad reveals how he uses brilliant HALT addiction technique to avoid lashing out at his kids

It was pioneered to help recovering addicts.

Images via Canva

Dad uses HALT method from addiction recovery for better parenting.

Disciplining kids is a bona fide part of parenting. Redirecting kids when they are misbehaving takes tact and patience.

TikToker Justin (@abetterdad), a dad of three boys, shared in a new video how a slogan from Alcoholics Anonymous has helped him be more patient and understanding with his kids when they're acting out of line. By taking stock of his kids by using the acronym HALT (which stands for Hungry, Angry, Lonely, Tired), he shares that parents can better assess the 'why' behind a child's misbehavior, which in turn can lead to more patient and understanding reaction in parenting.

"When my kids act out, I challenge myself to ask what I missed instead of blaming them and getting frustrated at their behavior," he wrote in the video's caption. "I use the HALT method (Hungry, Angry, Lonely, Tired) to assess what's wrong."

@abetterdad

#creatorsearchinsights

In the video, his three sons can be seen playing on a playground and Justin continues to explain why the HALT method works to prevent him from lashing out at his kids when they are misbehaving. "Most are obvious, but Lonely sneaks up on you. Kids crave connection and often act out when they don't get it."

HALT is an acronym created by Alcoholics Anonymous that is meant to help those in recovery learn to address their most basic needs in order for them to live a healthy and balanced life with the goal of maintaining sobriety. According to the Substance Abuse and Mental Health Services Administration (SAMHSA), HALT should be used "when feeling stressed and then take appropriate action before the impulse to use or reengage in risk behaviors becomes overwhelming." HALT can be defined as:

  • Don't get too Hungry can include an awareness—not only of avoiding being too hungry, but also focusing on healthy eating.
  • Don't get too Angry is a reminder to understand the causes of your anger and find healthy ways to feel and express that anger.
  • Don't get too Lonely is a reminder to connect with safe people, engage in social and recreational activities with others, and attend recovery support groups.
  • Don't get too Tired is a reminder to get enough sleep and rest when fatigued.

HALT, halt method, mental health, AA, mindfulness Stop Right There The End GIF by FreeformGiphy

Psychiatrist and addiction specialist David Streem, MD, with Cleveland Clinic, also adds, “HALT has two physical states — hunger and tired — and two emotional states — anger and lonely. It’s a good balance because you’re taking care of yourself physically and emotionally."

In parenting, Justin encourages parents to implement the slogan in a similar way to better understand why kids may be behaving the way they are, and to address any unmet needs they have before reacting.

@abetterdad

#creatorsearchinsights #parentingtips #momlife #dadlife #toddlertips #childhood

Fellow parents are loving his use of the HALT method to become better parents.

"Is their cup filled? Did they have enough time with you today? That's what I ask myself. They need their cups filled with mom and dad time. Going through the checklist is the best way to go!" one viewer commented.

Another added, "This is going to be of tremendous help. From one dad (whose dad was emotionally distant/abusive/neglectful/etc.) to another, thank you."

Another commented, "What a beautiful time to raise children - we love them so fiercely we find a special determination to HELP rather than push perfection."

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Humor

People trying not to laugh at the worst times is possibly the funniest thing you'll see all day

Laughter is contagious, even when it's so very wrong.

Photo by BĀBI on Unsplash

Sometimes you just can't hold it in.

The year was 1975. The TV sitcom was The Mary Tyler Moore Show. The episode was quite simply titled, "Chuckles Bites the Dust." It won an Emmy and is considered by many to be one of the funniest and most relatable moments to ever grace our televisions.

Chuckles was a clown who happened to have a segment at the news station where Mary (and her coworkers Ted, Lou, Sue and others) worked. His unfortunate death was so deeply absurd that people couldn't help but make jokes, which Mary thought was in extremely poor taste. But when the funeral came around, it hits her like a ton of bricks and what rolled out was unstoppable, uncontrollable laughter.

A reviewer on the "Chuckles Bites the Dust" IMDb page simply writes, "Besides being the funniest episode in this series, it's quite possibly the single funniest episode of any series, period. It's about as close to perfection as you can get."

- YouTubewww.youtube.com

There is something about stifling a laugh that seems to make OTHER people laugh, and it usually seems to be all in good fun. However, some doctors and researchers claim it's often not about something being "funny." On the Bright Side YouTube page (@Brightsideofficial), they share, "Researchers found that only 10 to 20% of laughter is a genuine response to a shared joke. So, that 80-90% of unaccounted-for laughter is when people are laughing because something isn’t funny. We get scared when things don’t go as we expect them to. In an extreme sense, we could actually be laughing because we’re in physical shock and are in denial about the situation we’re witnessing. It’s a way to mentally run away from our fear and literally 'laugh it off.' It’s a comforting mechanism to calm down our mind in a high-stress situation."

- YouTubewww.youtube.com

On a slightly brighter side (no pun intended), they also share, "Laughter has also been known to up our tolerance for pain. This means that laughter really is the best medicine!"

Over on TikTok, Comedy Hub is bringing the laughter with their clip, "Ranking the worst-timed laughs." This has garnered nearly 400,000 likes and tons of comments, mostly of people sharing their own rankings.

It begins with a poor guy discussing a serious matter with an unfortunately high voice on a Belgian talk show (some say this was a set-up for comedy; others disagree). What they can agree on, however, is that he gives "serious Michael Scott vibes." Watching the interviewer try not to laugh elicits pure joy from a lot of us.

There are six clips in total in the montage. Another is American Idol’s Simon Cowell—alongside Randy Jackson and Paula Abdul—desperately attempting to stop laughing at a sweet contestant with a less-than-sweet voice. In the top ranking, comedian Ricky Gervais bursts into hysterics on a morning news show where they seem to be discussing a heavy matter (in Ricky’s case, he defends his laughter: “Hairy bikers. What? I’m not allowed to laugh at that?”).

@thec0medyhub

Worst Timed Laughs 🤣 #tryingnottolaugh #trynottolaughtiktoktv #laughing #laughinginserioussituations #funnyclips #memes #funnyclips #fyp #foryou #foryoupage

And when Ricky laughs, it’s hard not to. It’s absolutely contagious.

An all-time favorite of many is singer Fergie singing the national anthem at the NBA All-Star Game. The players couldn’t contain their smirks, and when one started, the others followed. To be clear, it's not mean-spirited and she's clearly talented. She was just a bit, according to comments, "extra" on this day and it was tough not to notice. Even Jimmy Kimmel up in the stands gets the "laughter bug"—and it’s downhill from there. But also so very, very funny.

@betr

Iconic from Fergie 🙏 #allstar #fergie #anthem #nba

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