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Woman's airport scanner experience highlights the importance of transgender training

Woman's airport scanner experience highlights the importance of transgender training

Rose Montoya was flying from Phoenix to Los Angeles when she passed through the TSA screeners, as all air travelers are required to do. However, her security screening experience was problematic in ways that people who aren't transgender might not ever think about.

Montoya's video about her experience on TikTok has drawn millions of views, as she explains the issues she runs into with TSA scanners and agents who don't have the experience or training to process transgender people's security screenings in a respectful, appropriate manner.

"Going through the scanner, there's a male scanner and a female scanner in the TSA checkpoint," she said. "And, looking at me, you know, I look like a woman and I am a woman. So, that's great. I love having systemic privilege when I feel unsafe, which is in an airport. But, going through the scanner, I always have an 'anomaly' between my legs that sets off the alarm. And so she (the TSA attendant) asked me if I had anything in my pants and I told her 'no' and she's like, 'Well, maybe it's just like the metal on your shorts, so let's scan you again.'"

@rosalynnemontoya We need to change how the scanners function and educate TSA about trans people. ##tsa ##trans ##transgender ##transphobia ##transphobic ##travel
♬ original sound - Rose Montoya

The agent tried again, and again the alarm went off. "So, I was like look, I'm trans," she said. "Just pat me down. And her solution was, 'Do you want to be scanned as a man instead?' I didn't. But, I ended up doing it and then my boobs set off the scanner because, of course. So, I tried to make a joke out of it. I was like, 'Oh yeah, there's a lot of plastic in there! It's fine.' So then she was like, 'OK, well we have to pat you down. Do you want a man to do it?' I said, 'NO! Absolutely not.'"

Montoya explained to Buzzfeed that agents have to make a visual judgment of whether a passenger is male or female before they enter the scanner, which can cause issues for transgender people, especially when a person isn't fully surgically transitioned or is non-binary.

"The scanners at TSA checkpoints are made with only two settings, forcing the TSA agents to make a split-second decision on whether to scan travelers as male or female."

ProPublica did an investigative report on TSA scanners and how screenings impact transgender passengers in 2019, which revealed that the issues Montoya describes are not new. The binary nature of TSA scanners has been a problem for transgender people since they were implemented in 2010, but they aren't the only issue. TSA policy is that patdowns happen by agents that match the presenting gender of a transgender person, but as Montoya's story shows, implementation of policy isn't always consistent. Some transgender people have reported having to strip down and show their genitals to TSA agents, which is invasive, humiliating, and anxiety-producing.

According to the TSA representatives ProPublica spoke to, agents aren't supposed to ask people to—or even let people—take off their clothes to reveal private body parts. However, Peter Neffenger, who served as TSA administrator for the last 18 months of the Obama administration, told ProPublica that he wouldn't be surprised if it happened. The TSA is a huge organization and turnover is quite high, he said, so keeping people trained properly presents a challenge.

Neffenger also understood the anxiety the gendered scanners brought on.

"As many in the transgender community explained to me, it's one of the most stressful parts of the screening process for them," he said.

It's not unusual for transgender people to be treated with disdain or disgust, to be asked disrespectful questions, or to be touched inappropriately. When such treatment happens in public and comes from the hands of officials who have control over whether or not you're allowed to get on an airplane, it can be particularly traumatic. One transgender man ProPublica spoke to said his experience—in which two male TSA agents had him remove his binder and lifted each of his breasts with their hands—kept him from flying for five years. After a transgender woman was refused a patdown by female agents, two male agents took her to a private room and had her take off her leggings to show her genitals. And the screening took so long she missed her flight.

The TSA began a training program for helping transgender passengers through the screening process in February of 2019, but ProPublica wasn't able to review it. And again, training 65,000 employees, some of whom are undoubtedly undereducated and underexposed to transgender people in their own lives, is a challenge. Something definitely needs to change, though, if transgender people can't go through the airport security process without feeling anxious due to how their bodies are going to be processed.

Montoya tried to look at the bright side of her Phoenix airport encounter, pointing out that she at least had paperwork that showed her gender and name correctly and how traveling as a transgender person used to be even worse.

"Afterwards, I took a deep breath, grabbed my things and bought myself a cookie butter latte and a snack," she told Buzzfeed. "I felt dysphoric and disrespected, but remembered how much worse this experience used to be. I FaceTimed my boyfriend, who listened to my story and calmed me down."

She also said that she'd been approached by representatives from the TSA asking how they can do better, and she's scheduled to meet with them today.

Here's hoping some progress comes from Montoya's viral story and that all people, regardless of gender, can travel without unnecessary embarrassment or hardship.

Planet

Easy (and free!) ways to save the ocean

The ocean is the heart of our planet. It needs our help to be healthy.

Ocean Wise

Volunteers at a local shoreline cleanup

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The ocean covers over 71% of the Earth’s surface and serves as our planet’s heart. Ocean currents circulate vital heat, moisture, and nutrients around the globe to influence and regulate our climate, similar to the human circulatory system. Cool, right?

Our ocean systems provide us with everything from fresh oxygen to fresh food. We need it to survive and thrive—and when the ocean struggles to function healthfully, the whole world is affected.

Pollution, overfishing, and climate change are the three biggest challenges preventing the ocean from doing its job, and it needs our help now more than ever. Humans created the problem; now humans are responsible for solving it.

#BeOceanWise is a global rallying cry to do what you can for the ocean, because we need the ocean and the ocean needs us. If you’re wondering how—or if—you can make a difference, the answer is a resounding YES. There are a myriad of ways you can help, even if you don’t live near a body of water. For example, you can focus on reducing the amount of plastic you purchase for yourself or your family.

Another easy way to help clean up our oceans is to be aware of what’s known as the “dirty dozen.” Every year, scientists release an updated list of the most-found litter scattered along shorelines. The biggest culprit? Single-use beverage and food items such as foam cups, straws, bottle caps, and cigarette butts. If you can’t cut single-use plastic out of your life completely, we understand. Just make sure to correctly recycle plastic when you are finished using it. A staggering 3 million tons of plastic ends up in our oceans annually. Imagine the difference we could make if everyone recycled!

The 2022 "Dirty Dozen" ListOcean Wise

If you live near a shoreline, help clean it up! Organize or join an effort to take action and make a positive impact in your community alongside your friends, family, or colleagues. You can also tag @oceanwise on social if you spot a beach that needs some love. The location will be added to Ocean Wise’s system so you can submit data on the litter found during future Shoreline Cleanups. This data helps Ocean Wise work with businesses and governments to stop plastic pollution at its source. In Canada, Ocean Wise data helped inform a federal ban on unnecessary single-use plastics. Small but important actions like these greatly help reduce the litter that ends up in our ocean.

Ocean Wise, a conservation organization on a mission to restore and protect our oceans, is focused on empowering and educating everyone from individuals to governments on how to protect our waters. They are making conservation happen through five big initiatives: monitoring and protecting whales, fighting climate change and restoring biodiversity, innovating for a plastic-free ocean, protecting and restoring fish stocks, and finally, educating and empowering youth. The non-profit believes that in order to rebuild a resilient and vibrant ocean within the next ten years, everyone needs to take action.

Become an Ocean Wise ally and share your knowledge with others. The more people who know how badly the ocean needs our help, the better! Now is a great time to commit to being a part of something bigger and get our oceans healthy again.

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