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Mean-spirited internet users quickly find out working at Costco is nothing to mock.

As the adage goes, there's an exception to every rule, and the exception to the rule of retail employment being a hellscape of low pay and high turnover is the warehouse giant Costco. Costco is beloved by its customers (hello, suburban parents and anyone else who likes to buy protein bars 400 at a time) for fair prices and really good quality products. Its Kirkland brand products are almost always the best things on the shelf, and when you're done shopping, you can grab a jumbo hot dog and a large soda for what seems like a criminally low price. In fact, one of the chain's cofounders once threatened the then-CEO with severe bodily harm should he ever raise the food court prices. And Costco never has.

It seems not everyone is aware of Costco's reputation as an employer, though, since a woman sharing her triumph at landing a job there was initially met with surprising derision on social media. But the critics were quickly corrected by both Costco employees and people familiar with the company's employment practices, launching a celebration of Costco as a responsible business that takes care of its employees.

A woman named Doreau shared a selfie from her car holding up her Costco employee badge with a caption that read, "After almost 3 months. I'm officially hired."

Whether she'd been searching for a job in general for 3 months or had been in the hiring process with Costco for that long isn't clear, but her smile and triumph emoji indicated that she was proud of the accomplishment.


Not everyone was so enthusiastic, though, in what appears to be a misunderstanding by some about what it means to work at Costco.

Some commenters mocked the woman, indicating that working at Costco was nothing to boast about, as if it's just another retail job. As one example, someone wrote, "Who tf spends 3 months chasing a job at Costco."

First of all, anyone who's been in the bowels of a modern job hunt knows that landing any kind of stable employment in 2025 should be considered a major win. But at Costco? You could throw a damn parade and still not be considered too excited.

People in the know shut the haters down immediately.

"They must not know that Costco’s employee turnover rate…She hit a lick on that one!!"

"Costco pays their employees INCREDIBLY well and has benefits unlike any other grocer. I’m so happy for her!!!"

"Man i’ve been trying to get a job at costco for sooo long i know somebody who works at the door checking receipts and makes $25/hour"

"The best employee benefits, satisfaction, retention and upwards mobility in American retail. God bless her."

"My guy has been at Costco for 20yrs, makes 6 figures and has almost 1M in his 401k. No stress at work, tons of PTO, and has a wonderful work/life balance. Y'all still struggling with basic life stuff."

"People don’t leave Costco when they find employment there. It’s getting your foot in the door that’s the hard part. Good for her."


Reposts with hundreds of thousands of likes showed that she had every right to be proud of landing that Costco badge, especially in an economy where people seem to be having a hard time finding jobs despite low unemployment rates.

Months later, her posts indicate she's still working there, which says a lot. Once hired, people tend to stay with Costco for a long time because — again — it's a great place to work!


What makes Costco a great place to work?

Of course, you can find people who will complain about any job, but the numbers at Costco speak for themselves. According data cited in the Harvard Business Review, Costco's turnover rate—the percentage of employees that leave—is only 8%, a notably small fraction of the retail industry average rate of 60%.

There's a reason for that extraordinary statistic—several of them, in fact.

Costco prioritizes paying employees well—including good benefits

According to an Ethics Unwrapped case study, Costco pay tends to be around 40% more than Walmart and Target and the company provides more comprehensive health and retirement benefits as well. Part of what enables them to do that is the money they save with their low turnover rate, as it costs a lot to hire and train new employees.

Costco cofounder Jim Sinegal rejected the idea that a company had to either take care of its shareholders or its workers, calling that "a false choice."

"It's really pretty simple. It's good business," Sinegal said in 2009. "When you hire good people, and you provide good jobs and good wages and a career, good things are going to happen."

It truly is that simple. Costco's philosophy hasn't changed since Sinegal's retirement in 2012; it's all about the reciprocal care between employee and employer: "Costco’s success depends on the well-being of employees within all areas of our business. Our operational practices, benefits, and paid time-off policies acknowledge and reward employees for their continued contribution to our culture and success."

According to Investopedia, Costco's average wage is over $30 per hour, around $5.50 per hour higher than the national retail average. Its minimum wage is $19.50/hr.

costco, jobs, employment, retail, retail workers, paycheck, hired, job hunt, economy, business, money, living wage Costco is known in the retail world\u00a0for its excellent pay and benefits. Curlyrnd/Wikimedia Commons

Costco provides lots of opportunity for advancement

Look no further than Costco's new CEO, Ron Vachris, for proof of Costco's internal promotion philosophy. Vachris began as a forklift driver at Costco as a teenager (technically when it was known as Price Club, before it became Costco). Now, at 58, he runs the whole company.

He's an extreme example, but Costco has purposefully opportunity baked into its employment model, encouraging employees "to view Costco as a place for a long-term career rather than just a job." As the company website states:

"When it comes to employee development, our goals are to:

● Provide all employees with training, education and opportunities for career development and advancement.

● Ensure there is fair access and resources to help employees succeed.

● Encourage leaders to continue to teach and mentor employees, so that employees will be prepared for opportunities and greater responsibility.

● Encourage employees to take advantage of opportunities for development and advancement."

From the stories people tell of moving up the ranks in their Costco careers, that's not just lip service. Doreau herself, depending on whether she's working full-time or part-time, is likely already in line for a raise — sticking it even further to her doubters.

Costco has a well-earned reputation as an ethical company

Costco is often held up as an ethical example of capitalism in the way it treats the people it employs, serves, and works with. Internally, the company abides by a 4-rule code of ethics, which seems remarkably simple on the surface:

1. Obey the law.

2. Take care of our members.

3. Take care of our employees.

4. Respect our suppliers.

But when you dig into what each of those rules entails in the company's Mission Statement and Code of Ethics, it's easy to see why it works. "At the core of our philosophy as a company is the implicit understanding that all of us, employees and management alike, must conduct ourselves in an honest and ethical manner every day," the document reads. "Dishonest conduct will not be tolerated. To do any less would be unfair to the overwhelming majority of our employees who support and respect Costco’s commitment to ethical business conduct… If you are ever in doubt as to what course of action to take on a business matter that is open to varying ethical interpretations, TAKE THE HIGH ROAD AND DO WHAT IS RIGHT."

Well, that's quite clear. Costco demonstrated its own commitment to its own ethics when it resisted pressure to abandon its DEI (Diversity, Equity, and Inclusion) initiatives in late 2024, saying, "Our commitment to an enterprise rooted in respect and inclusion is appropriate and necessary."

Perhaps most importantly, Costco emphasizes that abiding by this code of ethics is what enables shareholders to be rewarded, and at this point, they've proven that to be true. A good business practicing good ethics ultimately leads to good results—it really does seem to be that simple.

All that to say, next time you visit Costco, don't for a second think the employees are toiling away in a retail job they hate. No company is perfect, but overall this warehouse giant is considered one of the best places in the country to be employed. And that is why Doreau was so excited to celebrate.

This article originally appeared in January. It has been updated.

Health

Moving to a 4-day work week instead of raising pay? It's a smart move, apparently.

San Juan County took a gamble that’s paid off literally and figuratively.

Photo credit: Jelson25

Friday Harbor on San Juan Island, Washington

If you could choose between getting a pay raise or working fewer hours for the same pay, which would you choose? The added money or the added time off? What you'd choose may depend on your financial circumstances, of course, but assuming you make enough to live comfortably, what would you value more?

For employees of San Juan County, Washington, that choice wasn't exactly a choice, but the result speaks volumes. In October of 2023, the county faced a dilemma. Workers had demanded a pay raise, but the county wouldn't be able to do that without blowing the budget or raising taxes, which it didn't want to do. Instead, it implemented a 32-hour work week, meaning many employees could work a 4-hour work week and enjoy a 3-day weekend every weekend, but keep their pay the same. There were skeptics, of course, but six months later, a report showed that the move was a rousing success.

First, the county saved nearly a million dollars, which is definitely nothing to sneeze at. The county also saw an increase in job applications and were able to fill open positions 62% faster. The number of employees quitting or retiring dropped by 46%. Employees used 31% less sick time and 83% of employees said their work-life balance had improved. And those numbers were nearly the same in the 1-year check-in report.

"At the end of the day, money only does so much for you," Nadine Varsovia, who works in Human Resources told CBS News. "And what's the good of having money anyway if I can't use it to do anything for fun?"

In the report, the workers union shared glowing praise for the 32-hour work week a year in:

"The 32-hour work week win has been significant for our members. This groundbreaking approach is now being considered by other public agencies in Washington State. Represented employees are reporting a beneficial effect on job satisfaction and work life balance. While there continues to be a need to improve efficiencies and address concerns raised by staff, the overall response to the 32-hour work week at this one-year mark is mostly positive."

Overwhelmingly, the results have shown that it was a smart move. However, that doesn't mean every single person loves it. Some employees report that pressure to complete their work in a shorter period of time leads to stress, so it's not a panacea across the board. Residents, too have had to make some adjustments, as some county offices are now closed on Fridays.

It's been a life-changing shift for Varsovia, though, who says she wouldn't go back to a 40 hour work week even if she did get a pay raise. "Money is only worth so much. I'd rather have that time for myself," she told CBS.

As 4-day work weeks and 4-day school weeks become more common, the question of time vs. money is on a lot of people's minds. Many have come to the same conclusion: What good is extra money if you don't have time to enjoy it? A survey in 2023 found that Americans overwhelmingly value time over money vs. the opposite, though nearly half of respondents said they value both equally. If you don't have enough money, you may value money more because you feel the lack of it. Accordingly, by nearly every account, the wealthier people are the more they tend to value time more than money.

A 4-day work week might be a fabulous solution to the work-life balance problem so many people face, but it's not always practical or even possible in every industry. There is, however, a lot more room for creativity in how time and work are structured than people might think in many cases. Fear of trying something new or assumptions about what will or won't get done with a different schedule may hold companies or employers back from attempting a shift in hours, which is why data points like the ones San Juan Island has collected in the past year-plus are so helpful to see.

Health

6 too-real comics show what happens when work gets too heavy

Finding a good balance between working and relaxing can be difficult, but it doesn't have to be.

Image courtesy of College Humor

A reason to be late... tasty treats.


Everyone gets antsy about their jobs sometimes.

Maybe you notice you're less motivated than usual. Maybe you acknowledge that you're no longer going the extra mile, and you're not quite sure why. Maybe professionalism is a term you've long since forgotten.

For many of us, the struggle can be so, so real. That's why Willie Muse wrote these all-too-relatable comics for College Humor, illustrated by Karina Farek.


These six funny comics perfectly illustrate what a typical first day at your job looks like versus the 101st day:

1. Who doesn't look at at least one viral video a day?

music, work, employee rights, jobs

To tune or not to tune.

Image courtesy of College Humor

2. You suddenly find the time to fit in a breakfast sandwich.

breakfast, fast food, time

How do you miss out on a breakfast quickly served?

Image courtesy of College Humor

3. You go from wanting your boss's approval to hating his or her guts.

boss, employee, friendship, community

Getting to know your coworkers...

Image courtesy of College Humor

4. All the details that were once so important become nuisances.

job requirements, nuisances, work vacation

An evolution in responsibility and ethics?

Image courtesy of College Humor

5. Your (lack of) motivation can take you from hero to zero — quick!

motivation, work-life-balance, career

When an opportunity evolves into a responsibility.

Image courtesy of College Humor

6. And you most certainly DO NOT want to end up like this.

advice, labor, qualifications

Getting on the right side of fear.

Image courtesy of College Humor

Let's be real: These comics are funny, but they also aren't ideal.

In a perfect world, we'd all have jobs that still look and feel like Day 1 on Day 101. And one of the only ways to get there is to intentionally strive for a life that's full of work-life balance. We really do have the power to not let things play out like this.

What can we do?

At a most basic level, we can make sure we're getting enough sleep, eating well, and doing at least a little exercise. We also shouldn't underestimate the benefits of detaching from computer screens and smartphones every once in a while. Plus, we can also minimize our stress levels by not multitasking and instead concentrating on one task at time.

The most overlooked advice for maintaining a healthy work-life balance is to actually take time off.

Disconnect from your daily work routine. Make a conscious effort to recharge.

Perhaps if we dedicate more time to enjoying life outside of work, there's more of a chance that we'll be on Day 1 for months, feeling grateful for our jobs rather than impatiently waiting for the clock to strike 5. Let's get to it!


This article originally appeared on 10.25.16

Years after it happened, Patagonia's approach to the "family-friendly workplace" is a whole new level that still deserves our attention - and praise.

The outdoor clothing and gear company has made a name for itself by putting its money where its mouth is. From creating backpacks out of 100% recycled materials to donating their $10 million tax cut to fight climate change to refusing to sell to clients who harm the environment, Patagonia leads by example.

That dedication to principle is clear in its policies for parents who work for them, as evidenced by a 2019 viral post from Holly Morisette, a recruiter at Patagonia.


Morisette wrote on LinkedIn:

"While nursing my baby during a morning meeting the other day after a recent return from maternity leave, our VP (Dean Carter) turned to me and said...'There is no way to measure the ROI on that. But I know it's huge.'

It got me thinking...with the immense gratitude that I have for on-site childcare at Patagonia comes a responsibility to share a 'call to action'. A PSA to tout the extraordinary benefits that come along with not asking employees to make the gut wrenching decision to either leave their jobs or leave their babies. TO HAVE TO LEAVE THEIR JOBS OR LEAVE THEIR BABIES. That perhaps just one person will brave the subject with their employer (big or small) in the hopes that it gets the wheels turning to think differently about how to truly support working families.

That with a bit of creativity, and a whole lot of guts, companies can create a workplace where mothers aren't hiding in broom closets pumping milk, but rather visiting their babies for large doses of love and serotonin before returning to their work and kicking ass.

It's no wonder that Patagonia has 100% retention of moms. Keeping them close to their babies keeps them engaged. And engaged mothers (and fathers!) get stuff done. Thank you, Patagonia, for leading the way. "


Holly Morissette on LinkedIn: "While nursing my baby during a morning meeting the other day after a recent return from maternity leave, our VP (Dean Carter) turned to me and said..."There is no way to measure the ROI on that. But I know it's huge." It got me thinking...with the immense gratitude that I have for on-site childcare at Patagonia comes a responsibility to share a “call to action". A PSA to tout the extraordinary benefits that come along with not asking employees to make the gut wrenching decision to either leave their jobs or leave their babies. TO HAVE TO LEAVE THEIR JOBS OR LEAVE THEIR BABIES. That perhaps just one person will brave the subject with their employer (big or small) in the hopes that it gets the wheels turning to think differently about how to truly support working families. That with a bit of creativity, and a whole lot of guts, companies can create a workplace where mothers aren't hiding in broom closets pumping milk, but rather visiting their babies for large doses of love and serotonin before returning to their work and kicking ass. It's no wonder that Patagonia has 100% retention of moms. Keeping them close to their babies keeps them engaged. And engaged mothers (and fathers!) get stuff done. Thank you, Patagonia, for leading the way. " www.linkedin.com


Just the first eight words of Morisette's post are extraordinary. "While nursing my baby during a morning meeting..."

As if that's totally normal. As if everyone understands that working moms can be much more engaged and efficient in their jobs if they can feed their baby while they go over sales figures. As if the long-held belief that life and work must be completely separate is a construct that deserves to be challenged.

And then the comment from her male colleague about the ROI (Return on Investment) of breastfeeding—witty, considering the time and place, and yet so supportive.

On-site childcare so that parents don't have to choose between leaving their jobs or leaving their babies. Letting life integrate with work so that working families don't have to constantly feel torn in two different directions. Flexibility in meetings and schedules. Allowing for the natural rhythms and needs of breastfeeders. Making childcare as easy and accessible as possible so that employees can be more effective in their jobs.

All of this seems so profoundly logical, it's a wonder that more companies have not figured this out sooner. Clearly, it works. I mean, who has ever heard of a 100% retention rate for mothers?

Patagonia's got it goin' on. Let's hope more companies take their lead.


This article originally appeared on 8.16.19