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airlines

If you're afraid of turbulence, just imagine the plane is suspended in jello.

Fear of flying—aerophobia, in technical terms—is an extremely common phobia, affecting around 25 million adults in the U.S. alone. Some people grit their teeth and white-knuckle their way through their fear, while others find themselves unable to get on an airplane at all because of it.

Such a fear is understandable, really. Hurtling through the sky at 500 miles per hour, tens of thousands of feet above the Earth's surface, isn't exactly the way humans were designed to get from place to place. (We may have evolved with the brain power and ingenuity to make it happen, but that doesn't mean we automatically go along for the ride without our sense of self-preservation kicking in.)


One of the triggers for people with aerophobia is turbulence—the occasional shaking and pitching of an aircraft when it hits certain conditions in the atmosphere. Even people who are comfortable flying can find turbulence disconcerting sometimes, especially when it creates a sudden dropping sensation. Turbulence is normal, but it doesn't feel normal when you're sitting in a chair 30,000 feet from solid ground. It feels chaotic and out of control.

Anna Paul, a popular TikTok star from Australia, has shared a helpful visual for people freaked out by turbulence in a video that has more than 19 million views.

Paul explains that a pilot shared the analogy of a plane flying through the air being like an object suspended in jello. There's pressure on all sides, so even if the jello is shaken—and the object shaken along with it—the pressure suspends the object.

In other words, a plane is not going to suddenly drop down out of the sky due to turbulence, in the same way that an object won't drop out of the middle of a bowl of jello.

Watch:

@anna..paull

TikTok · Anna Paul

The jello analogy is also used by aerophobia experts. Therapist Les Posen specializes in flying phobias, and he shows his clients a model airplane suspended in raspberry jello to illustrate the fact that turbulence won't cause a plane to drop out of the sky. He even goes a step farther by having clients smell the jello, and then advises them to eat some raspberry candy or juice on the plane to remind themselves of the analogy, using their senses to calm their nerves.

At the end of her video, Paul said there's never been a plane crash from turbulence, but that's not quite true. In 1966, a flight (BOAC 911) coming out of Tokyo broke apart in midair due to unexpected severe turbulence. However, that was a very long time ago. Monitoring of meteorological conditions has greatly advanced since then, as have the designs of modern aircraft and the skill of pilots, so experts will tell you that turbulence is not something to worry about.

If imagining air pressure as jello doesn't really work for you, it may be helpful to have a visual of what turbulence actually is. For that, Captain Stuart Walker, who has been flying for 30 years, explains the four main types of turbulence, what causes them and what pilots do to avoid them or reduce their impact. He also explains what passengers can do to minimize their chances of feeling turbulence on a flight, such as sitting over the wings or toward the front of the plane and flying earlier in the day when temperatures are not as likely to cause air disturbances.

Whether you prefer hospital-food-based analogies or no-nonsense, scientific explanations, the bottom line is that turbulence feels far scarier than it actually is. A shaking plane is not going to drop from the sky, modern aircraft can withstand a great deal of movement midair and pilots are highly trained to handle turbulence.

And remember: Commercial airline travel really is the safest way to get to where you're going, statistically speaking. So next time you fly, kick back, relax and imagine you're suspended in jello, knowing you're in capable hands when the turbulence starts.


This article originally appeared on 06.23.22

Modern Families

My family just flew to three European countries and home again for $149 per person total

Here's how we traveled from the U.S. to London, Athens and Vienna and back again for less than the cost of one domestic flight.

Photo courtesy of Annie Reneau

My husband and kids sitting on Ted Lasso's bench in Richmond, U.K.

Our family of five just got back from a nearly 3-week European vacation—three different cities in three different countries—and we only paid $149 cash per person for all of our flights combined.

It sounds too good to be true, but it's not. It sounds like there's got to be a catch, and there is, but not like you might think.

Welcome to the world of travel hacking, where if you learn to play the points and miles game well, you can take vacations you (or at least I) never thought possible.


I started learning about the points and miles game in the fall of 2021 via the 10xTravel free course, and I started playing in earnest myself in February of 2022. As a result, in the past year and a half, our family has taken multiple flights and stayed at multiple hotels within the United States—including some schmancy resorts—for free or very close to free. (Certain taxes and fees on flights have to be paid in cash, so there's no such thing as a 100% free flight.) But this trip to Europe was our first foray into international travel with points.

Four people standing in front of a lit up tree

My family enjoyed the Rathaus Christkindlmarket in Vienna.

Photo courtesy of Annie Reneau

The one "catch" to travel hacking? It's a complicated, strategic long game that takes time and effort to learn. But it's totally worth it. The basic gist is that you maximize credit card sign-up bonuses to accumulate transferable credit card points or loyalty points/miles with hotels and airlines, all without spending any more money than you normally would. Then you learn how to redeem those points for travel, which makes them way more valuable than simply getting cash back.

I wrote an overview of how the game works in a previous article (which you can read here), but I figured a real-life example is the best illustration.

For this trip to Europe, I transferred 362,500 Chase Ultimate Rewards credit card points to United Airlines. (My husband and I have accumulated over 1.2 million points and miles in the past year and a half, so this trip was barely a third of our points.) That's what all of our flights to, from and around Europe cost, plus one more flight paid for with Southwest points to get all the way home. The taxes and fees for all flights came out to $149 for each of us.

three young people in front of the temple of poseidon

The Temple of Poseidon was a favorite of the whole family.

Photo courtesy of Annie Reneau

Our original itinerary was actually US > London > Athens > Tel Aviv > US, but obviously the Israel plans changed when the war began. We switched from Tel Aviv to Vienna for our music-loving kids just a couple of weeks before we departed. The flight from Vienna back to the US cost fewer points than the Tel Aviv to US flight, which made it so our added Athens to Vienna flight was covered by points we'd already spent. (We'd originally booked a one-way cash flight from Athens to Tel Aviv. That got refunded when the flight was canceled.) And thanks to United's Excursionist Perk, our London to Athens leg also cost us zero points—we only paid taxes.

So what you see here are the fees we paid out of pocket for three flights—Spokane to London, London to Athens, and Vienna to Chicago (where we stopped to see family and friends for a few days on our way home). The Oct 15 "date of purchase" was actually the date we changed our Tel Aviv flight to Vienna—we purchased the original tickets months ago.

As you can see, the fees for these flights were $112 per person:

Screenshot of airline fees

Fees for flights from Spokane to London, London to Athens, and Vienna to Chicago

Screenshot via Annie Reneau

Here are the taxes and fees for the Athens to Vienna leg we added after the Israel changes, which were $31.40 per person:

Screenshot of flight total

Taxes and fees for flight from Athens to Vienna.

Screenshot via Annie Reneau

Finally, to get back to Spokane from Chicago, we booked flights on Southwest. We have a ton of Southwest Rapid Rewards points accumulated from playing the game as well as two Southwest Companion Passes, which means two of our kids traveled with us for free (only paid fees on their flights—no points needed). So we paid 14,345 Southwest points x 3 (43,035 points total) and the fees were just $5.60 each, which brings us to our grand total of $149 per person.

screenshot of southwest flight totals

We paid $5.60 each for our flight from Chicago to Spokane on Southwest.

Screenshot via Annie Reneau

To reiterate, we didn't pay anything beyond our normal spending for the points we used to get these flights. We just strategically utilized new credit cards for all of our expenses every few months. Accumulating points is actually the simpler part of the game. Figuring how to find the best redemption deals for the points is where it gets complicated and the real work comes in.

It's not like I just went on the United website, put in our dates and destinations, transferred the points and got the tickets. I spent many hours poring over different airline websites and different city combinations and dates to see where the best deals were. (We weren't tied to particular cities or dates other than our religious pilgrimage to Haifa, which didn't end up happening anyway.) It took a lot of time to find these tickets for the price we did, but again, totally worth it to save thousands of dollars.

family at sunset

Our whole family at the tip of mainland Greece at sunset.

Photo courtesy of Annie Reneau

If there weren't as many of us, we could also have gotten hotels on points, but with a family of five it was more affordable to book Airbnbs where we were Europe. So it's not like this vacation cost us nothing—we still had accommodations, public transportation, a car rental in Greece for exploring outside of Athens for a few days, food (pretty cheap in Greece, more expensive in the U.K. and Austria), and any museums, attractions and events we enjoyed.

But getting the flights for a song enabled us to do the rest. The cash price for the exact same flight itinerary would have cost between $6,000 and $9,000 for the whole family, especially since most of our flights were direct and at desirable times. Even if we were to see the 362,500 Chase points we used for their straight cash back value ($3,625), we still got a good deal. But those points didn't cost us anything. And our family got to take the trip of a lifetime. Travel hacking for the win.

Canva

“Sometimes, you need to change perspectives in order to gain new insights!”

“Sometimes, you need to change perspectives in order to gain new insights!” is not exactly a sentence one might expect to hear from a corporate exec, but it is a philosophy that led Jens Ritter, CEO of German company Lufthansa Airlines, to taking on a shift as a flight attendant.

In a post shared on LinkedIn, Ritter detailed his experience of working as additional cabin crew for a flight heading to Riyadh and Bahrain, taking care of passengers in business class.

Though Ritter’s previous career as a pilot gave him some insight into the challenges of working a flight, taking on the responsibilities of an attendant left him “astonished.”


"I was amazed by how much there is to organize, especially if something doesn't go as planned,” Ritter recalled, noting how on his flight the offered menu items weren’t actually the meals loaded onto the plane.

Beyond purely administrative tasks, Ritter acknowledged the difficult task of addressing individual wishes and dealing with different energies (something airline attendants don’t get credit for nearly enough).

Lufthansa Airlines

Jens Ritter working as a flight attendant on Lufthansa Airlines

media.licdn.com

And on that note, Ritter found it particularly taxing to “be present and attentive and charming” during an overnight flight “when the biological clock just tells you to sleep.” He confessed that it was an “entirely different” experience than what pilots endure.

Ritter concluded his post by thanking the cabin crew and said that his time spent on the ground (well, on the ground, in the air) would make “deciding things in the office different” moving forward.

At a time when stories of out-of-touch, greedy CEOs inundate the headlines, it’s refreshing to see those in managerial positions actively try to connect, empathize and support their workers, rather than exploit all resources for a bottom line. Not enough business heads recognize how crucial this kind of connection is—not just for the sake of virtue, but for the profit they so desperately want to maintain. But as Ritter’s action shows, it’s not all corporate greed out there.

flight attendant

Ritter found it particularly taxing to “be present and attentive and charming” during an overnight flight.

media.licdn.com

We could probably all stand to benefit from taking a shift in the service industry. The stress of having to maintain everyone’s good time while simultaneously problem-solving, organizing and generally keeping things afloat is not for the faint of heart. And flight attendants in particular juggle it all on a daily basis—and some even manage to make it a show. It’s great that Ritter is advocating for flight attendants by stepping into their shoes.

All in all, a change in perspective can lead to wonderful things.

Identity

Women share the unbelievable ways they were treated on planes for being fat

"The most important thing that fellow passengers can do is just acknowledge the humanity of the people they're traveling with."

Canva

Plane rides can be a dehumanizing experience for many

Before moving to London to pursue a degree in anthropology, Stacy Bias had to decide if it was worth getting on the airplane.

"As a woman over 300 pounds, flying was pretty anxious for me," Bias says. Over the years, Bias came to fear being stared at, subjected to rude comments from seatmates, or asked to purchase an extra seat. The anxiety got so bad that at one point, she stopped flying altogether.

With a little determination and encouragement from her partner, who had recently relocated to the U.K., Bias faced down the fear and got on the plane to London. Soon after, she started a Facebook group to offer discussion, support, and tips to other fat travelers who had encountered similar roadblocks. The group quickly grew to nearly 4,000 members and Bias, in conjunction with a research project for her undergraduate dissertation, presented the group with a survey, encouraging members to share their experiences in the air.


"I had to take the survey down after three days because I was overwhelmed with respondents," Bias says. Like Bias, the overwhelming majority of survey takers reported feeling leered at, harassed, and like an unwelcome intruder in a public space.

Bias interviewed nine of the respondents. The result was the short animated documentary "Flying While Fat," which Bias posted to YouTube in 2016.

"The goal of the animation is to humanize fat people," Bias explains.

"I think fat people are talked about a lot — especially fat passengers are talked about a lot — but rarely spoken with."

Some of Bias' subjects love to fly and to travel, but they express frustration at having to endure "the expression" — the look of disappointment and anxiety that crosses their potential seatmates' faces as they walk down the aisle. Others describe having a "hyperawareness" of their bodies at all times, constantly evaluating how much space they take up. Verbal harassment, threats, even physical abuse are common threads in the interviews.

For one participant, the struggle over fat peoples' access to plane space fundamentally comes down to fairness.

"Everyone is fully aware of how much money they spent on those cubic inches," she poses. Because of the ever-shrinking size of airline seats and aisles, fellow passengers, she hypothesizes, are primed to go to the mat over how much room they believe they deserve.

For smaller people, one person's ability sit comfortably in an airplane seat may seem trivial. But for Bias' subjects, it's anything but.

"It's a topic that people feel strongly about," Bias says. "It really impacts the ability of people to partake of the world, to see family, to travel internationally, to go to funerals, to go to weddings. It's a thing that really impacts peoples' life in a profound way."

policy, standardization, customer, disabled

Animation showing the different shapes and sizes of airline travelers.

Image via YouTube video.

Fat flyers, she contends, frequently feel like excess baggage and a problem to be solved — and that, coupled with hostility from fellow passengers, can make them think twice before purchasing a plane ticket.

Bias believes the solution to the problem starts with standardizing customer size policies across the industry and creating more accessible spaces on aircraft.

Currently, those policies are a patchwork. Some airlines, like Alaska and United, require passengers who can't put both armrests down comfortably to purchase an additional ticket. Others, like Delta, simply "recommend" that customers who can't fit comfortably in a single seat do so.

Airlines "need to prioritize the well-being of passengers over profitability so that people literally can fit into the bathroom if they need to," Bias says.

This lack of concern could pose real health risks for some fat flyers. According to Bias, roughly one-quarter of her subjects reported dehydrating themselves before boarding so they wouldn't have to walk down the aisle or attempt to fit into the restroom.

Fat people, she believes, aren't the only ones who could benefit from an industry-wide policy review.

"It's disabled people, it's people with injuries, it's people with long legs. Everybody is deeply uncomfortable on the plane. It's getting more so."

Bias hopes to publish the results of her study in the coming year.

In the meantime, she hopes the film helps smaller flyers understand the frustration and helplessness their fat counterparts often feel in a space where cruelty can sometimes erupt subtly and without warning.

community, sociology, obesity, health and fitness

Animation of various physical shapes each with a heart.

Image via YouTube video.

For passengers of any size, Bias believes a little empathy and respect go a long way.

"The most important thing that fellow passengers can do is just acknowledge the humanity of the people they're traveling with."

This article originally appeared on 12.07.16