A struggling cook asked Gordon Ramsay a personal question, and he responded in an unexpected way.
This was totally surprising.

Gordon Ramsay at play... work.
Gordon Ramsay is not exactly known for being nice.
Or patient.
Or nurturing.
On his competition show Hell's Kitchen, he belittles cooks who can't keep up. If people come to him with their problems, he berates them. If someone is struggling to get something right in the kitchen, he curses them out.
His whole TV persona is based on being the world's worst boss.
In 2015, Ramsay went on Reddit and allowed users to ask him any question they wanted.
So, when a fellow cook asked him a sincere, deeply personal question about what to do when you've hit a roadblock in your career, you could probably guess what was coming.

How do you deal with it Ramsay?
Indeed, I thought the guy was making a terrible mistake pouring his heart out to a chef as notoriously tough as Ramsay:
"My hopes and dreams are nowhere to be found as I scale and portion salmon after salmon, shelling pods after pods of broad beans.
...
Sometimes I look out the tiny window and I can see people walking around the streets, enjoying the sunlight, while I'm here, questioning my dedication to this art as I rotate stock in the cool room, getting frost bitten, but the fear of the chef stops me from stepping outside to warm up.
...
The closest thing to feeling any kind of joy I get is those rare moments when I walk through the dining room near the end of service to get some coffee for everyone, and there will be a few diners left, idly sampling those little petite fours that we've painstakingly ensured are all perfectly round, identical, and just plain delicious. Then, one of them will stop the conversation they're having with their company, look up from their food and say, 'Thank you, chef. This is delicious,' and making the previous 14-hours of sweat and tears kind of worthwhile.
My question is, how did you deal with it? How the fuck did you deal with all the bullshit, Gordon?”
But the way Ramsay responded? Totally amazing. And completely unexpected.

That’s an amazing question.
Turns out, real-life Gordon Ramsay? He actually can be a really kind, big-hearted dude.
He's sympathetic to the guy. Not just because he's a good person. But because he's been there.
Working in restaurants is a tough, tough business. As of 2012, the average salary for cooks was less than $23,000/year. Eleven years later, the salary hasn't improved much. In 2023, the average salary for a cook was $34, 320 a year. And those who are just starting out often have to work unglamorous, tedious jobs that no one else wants to do. Ramsay didn't have fancy culinary school training. He rose up through the ranks putting in long hours for low pay in kitchens all over the world. That's why he gets it.
Which brings up another point.

(Does this salad dressing have black pepper in it?? No tip for you!)
Diet Dieting GIF by Bobbi DeCarlo - from GIPHY.
When we go out to eat, we, as a culture, tend to behave...how should I put this?
Let's go with "not like perfect angels."
Of course, no one likes getting the wrong order. Or waiting a really long time for a meal. Or eating something that doesn't taste the way you expect it to.
But it's important to remember that the people behind the food, like Ramsay's anonymous letter-writer, might be working 14-hour days. Or they might be a recent immigrant who speaks limited English, trying to support a family thousands of miles away. And possibly making very little money. And sure, they screw up sometimes. But we all screw up at our jobs sometimes.
Because they, like the rest of us, are human beings.
Which is why saying...
"Thank you, chef. This is delicious."
Could mean everything to someone.
This article originally appeared ten years ago.
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Student smiling in a classroom, working on a laptop.
Students focused and ready to learn in the classroom.
Fish find shelter for spawning in the nooks and crannies of wood.
Many of these streams are now unreachable by road, which is why helicopters are used.
Tribal leaders gathered by the Little Naches River for a ceremony and prayer.

Communications expert shares the perfect way to gracefully shut down rude comments
Taking the high ground never felt so good.
A woman is insulted at her job.
It came out of nowhere. A coworker made a rude comment that caught you off guard. The hair on the back of your neck stands up, and you want to put them in their place, but you have to stay tactful because you're in a professional setting. Plus, you don't want to stoop to their level.
In situations like these, it helps to have a comeback ready so you can stand up for yourself while making making sure they don't disrespect you again.
Vince Xu, who goes by Lawyer Vince on TikTok, is a personal injury attorney based in Torrance, California, where he shares the communication tips he's learned with his followers. Xu says there are three questions you can ask someone who is being rude that will put them in their place and give you the high ground:
Question 1: "Sorry, can you say that again?"
"This will either make them have to awkwardly say the disrespectful remark one more time, or it'll actually help them clarify what they said and retract their statement," Xu shares.
Question 2: "Did you mean that to be hurtful?"
The next step is to determine if they will repeat the disrespectful comment. "This calls out their disrespect and allows you to learn whether they're trying to be disrespectful or if there's a misunderstanding," Xu continues.
Question 3: "Are you okay?"
"What this does, is actually put you on higher ground, and it's showing empathy for the other person," Xu adds. "It's showing that you care about them genuinely, and this is gonna diffuse any type of disrespect or negative energy coming from them."
The interesting thing about Xu's three-step strategy is that by gracefully handling the situation, it puts you in a better position than before the insult. The rude coworker is likely to feel diminished after owning up to what they said, and you get to show them confidence and strength, as well as empathy. This will go a lot further than insulting them back and making the situation even worse.
Xu's technique is similar to that of Amy Gallo, a Harvard University communications expert. She says that you should call out what they just said, but make sure it comes out of their mouth. "You might even ask the person to simply repeat what they said, which may prompt them to think through what they meant and how their words might sound to others," she writes in the Harvard Business Review.
More of Gallo's suggested comebacks:
“Did I hear you correctly? I think you said…”
“What was your intention when you said…?”
“What specifically did you mean by that? I'm not sure I understood.”
“Could you say more about what you mean by that?”
Ultimately, Xu and Gallo's advice is invaluable because it allows you to overcome a negative comment without stooping to the other person's level. Instead, it elevates you above them without having to resort to name-calling or admitting they got on your nerves. That's the mark of someone confident and composed, even when others are trying to take them down.