Apple issued rare apology after report revealed employees regularly listened to private conversations
The hardest words to say are, "I'm sorry," but Apple (surprisingly) doesn't have a problem saying them after a whistleblower revealed that human strangers were listening to your private conversations. Apple commendably went a step further and actually fixed the issue that makes it feel like your phone is eavesdropping on you.
The unnamed whistleblower told The Guardian that Siri records conversations as a form of quality control called "grading." The purpose was to allow Apple to improve Siri, but it ended up feeling like one huge privacy violation.
It turns out, Apple's voice assistant could be triggered accidentally, even by muffled background noises or zippers. Once triggered, Siri made audio recordings, some of which included personal discussions about medical information, business deals, and even people having sex. The percentage of people yelling out, "Hey Siri!" while getting it on is probably very small.
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