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Capital One Impact Initiative

This organization is fighting homelessness one run at a time

This organization is fighting homelessness one run at a time
Courtesy of Back on My Feet
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Having graduated in the top 10% of Reserve Officer Training Corp (ROTC) cadets nationwide in 2012, Pat Robinson was ready to take on a career in the Air Force full speed ahead.

Despite her stellar performance in the classroom and training grounds, Robinson feared other habits she'd picked up at Ohio University had sent her down the wrong tracks.

First stationed near Panama City, Florida, Robinson became reliant on alcohol while serving as an air battle manager student. After barnstorming through Atlanta's nightclubs on New Year's Eve, Robinson failed a drug test and lied to her commanding officer about the results.

Eleven months later, she was dismissed. Feeling ashamed and directionless, Robinson briefly returned home to Cleveland before venturing west to look for work in San Francisco.

After a brief stint working at a paint store, Robinson found herself without a source of income and was relegated to living in her car. Robinson's garbage can soon became littered with parking tickets and her car was towed. Golden Gate Park's cool grass soon replaced her bed.

"My substance abuse spiraled very quickly," Robinson said. "You name it, I probably used it. Very quickly I contracted HIV and Hepatitis C. I was arrested again and again and was finally charged and sentenced to substance abuse treatment."


Two failed attempts to get clean later, Robinson knew she desperately needed to pick herself up. During her third stay at a substance abuse treatment facility, Robinson learned of Back on My Feet — a nonprofit that combats homelessness through the power of running — who was there to extend a hand.

After working through the 12-step program for 60 days, Robinson labored through running her first mile after joining Back on My Feet.

"I kept asking myself while I was running — am I trying to kill myself?" Robinson said. "I couldn't remember the last time I ran. But the volunteers were all happy and wanted to get to know me. I was all skeptical and quiet and questioning why they were so happy."

As she continued to run with Back on My Feet, Robinson realized that their joy came from a genuine sense of support and encouragement between the volunteers.

Courtesy of Back on My Feet

"Members were pushing each other beyond our limitations," Robinson said. "I was still doing treatment for Hepatitis C and HIV and I had to just set my pain aside and push myself every single moment otherwise I would give myself an excuse to be stagnant and depressed."

After she received treatment for Hepatitis C, Robinson's energy level skyrocketed. She began studying to be a personal trainer, taking fitness classes and worked with Back on My Feet to rebuild her professional and financial outlook by creating a resume and going through credit reports and housing applications.

Back on My Feet also set Robinson up with financial literacy workshops at the Capital One Cafe in San Francisco.

"They definitely motivated me to see a financial life beyond my imagination but instead a reality of wealth," Robinson said.

Capital One has partnered with Back on My Feet's since 2017 and helps its members establish themselves financially. Back on My Feet members have the chance to sit with Cafe ambassadors for one-on-one sessions to answer their questions and go over personal financial necessities like balancing a budget, managing credit and making a plan for financial independence.

"They are people who are starting all over again from scratch and we are here to give them clarity for whatever questions they may have," said Denza Young, a San Francisco Capital One Cafe ambassador. "Capital One truly is reimagining banking because everything they do: their belief system, their challenges... everything is connected to their money. When they can get clarity on whatever it is that gives them their hurdles it helps them set their goals and think about self-care differently."

In addition to offering free workshops, Capital One provides grant support to Back on My Feet. In May, Back on My Feet awarded Capital One with its Corporate Pacesetter award.

"It is no surprise that this nonprofits' values align closely with ours in bringing humanity to banking and empowering our customers in their journey to be financially successful," said Nerissa Davis, West Coast Market Executive for the Capital One cafe network. "We are so proud of the people we are able to support through our partnership with Back on My Feet and look forward to continuing our journey together to make a difference in the community."

This partnership has empowered members like Robinson to pursue personal, professional and financial goals that they once saw as unattainable.

Robinson began training for The Giant Race and received word just days before running her first half-marathon that she had been hired as a personal trainer at a local fitness studio.

With her new-found path, Robinson now had confidence to achieve a goal that once seemed unthinkable.

"To me, crossing that finish line meant the culmination of salvation," Robinson said. "If you would have told me five years ago that my life was going to be spared and that I would be given the courage and ability to cross any finish line, I would've deemed you crazy, even though I was the one truly in psychosis."

Her personal progress aside, for Robinson, it's the impact she has on others that means the most.

"The accomplishment that I'm most proud of is being able to give back to Back on My Feet by leading Workout Wednesdays," Robinson said. "People call this my career, but I call it a blessing."

While the COVID-19 pandemic forced her fitness studio to close, Robinson continues to help those around her through leading socially distant runs with Back on My Feet members. She has also been creating a video for San Francisco Community Health to send to their clients so they can exercise at home.Since March, she has cooked and distributed hundreds of meals to support people in her neighborhood facing homeless — a challenge she knows all too well.

"I haven't touched a harmful substance in three years and to me that means freedom," Robinson said. "To anyone who is currently struggling with addiction or experiencing housing insecurity, ask for help, and know that help is on the way. Don't be afraid."

Gen Zer asks how people got around without GPS, Gen X responds

It's easy to forget what life was like before cell phones fit in your pocket and Google could tell you the meaning of life in less than .2 seconds. Gen Z is the first generation to be born after technology began to move faster than most people can blink. They never had to deal with the slow speeds and loud noises of dial up internet.

In fact, most people that fall in the Gen Z category have no idea that their parents burned music on a CD thinking that was peak mix tape technology. Oh, how wrong they were. Now songs live in a cloud but somehow come out of your phone without having to purchase the entire album or wait until the radio station plays the song so you can record it.

But Gen Z has never lived that struggle so the idea of things they consider to be basic parts of life not existing are baffling to them. One self professed Gen Zer, Aneisha, took to social media to ask a question that has been burning on her mind–how did people travel before GPS?

Now, if you're older than Gen Z–whose oldest members are just 27 years old–then you likely know the answer to the young whippersnapper's question. But even some Millennials had trouble answering Aneisha's question as several people matter of factly pointed to Mapquest. A service that requires–you guessed it, the internet.

Aneisha asks in her video, "Okay, serious question. How did people get around before the GPS? Like, did you guys actually pull a map and like draw lines to your destination? But then how does that work when you're driving by yourself, trying to hold up the map and drive? I know it's Gen Z of me but I kind of want to know."

@aneishaaaaaaaaaaa I hope this reaches the right people, i want to know
♬ original sound - aneishaaaaaaa

These are legitimate questions for someone who has never known life without GPS. Even when most Millennials were starting to drive, they had some form of internet to download turn-by-turn directions, so it makes sense that the cohort between Gen Z and Gen X would direct Aneisha to Mapquest. But there was a time before imaginary tiny pirates lived inside of computer screens to point you in the right direction and tales from those times are reserved for Gen X.

The generation known for practically raising themselves chimed in, not only to sarcastically tell Millennials to sit down but to set the record straight on what travel was like before the invention of the internet. Someone clearly unamused by younger folks' suggestion shares, "The people saying mapquest. There was a time before the internet kids."

Others are a little more helpful, like one person who writes, "You mentally note landmarks, intersections. Pretty easy actually," they continue. "stop at a gas station, open map in the store, ($4.99), put it back (free)."

"Believe it or not, yes we did use maps back then. We look at it before we leave, then take small glances to see what exits to take," someone says, which leaves Aneisha in disbelief, replying, "That's crazyy, I can't even read a map."

"Pulled over and asked the guy at the gas station," one person writes as another chimes in under the comment, "and then ask the guy down the street to make sure you told me right."

Imagine being a gas station attendant in the 90s while also being directionally challenged. Was that part of the hiring process, memorizing directions for when customers came in angry or crying because they were lost? Not knowing where you were going before the invention of the internet was also a bit of a brain exercise laced with exposure therapy for those with anxiety. There were no cell phones so if you were lost no one who cared about you would know until you could find a payphone to check in.

The world is so overly connected today that the idea of not being able to simply share your location with loved ones and "Ask Siri" when you've gotten turned around on your route seems dystopian. But in actuality, if you took a few teens from 1993 and plopped them into 2024 they'd think they were living inside of a sci-fi movie awaiting aliens to invade.

Technology has made our lives infinitely easier and nearly unrecognizable from the future most could've imagined before the year 2000, so it's not Gen Z's fault that they're unaware of how the "before times" were. They're simply a product of their generation.

This article originally appeared last year.

Mental Health

Do you have RSD? How to combat the rejection disorder that many unknowingly live with

Everything doesn't have to be taken personally but RSD may make you believe it does.

Many people live with RSD but have no idea, this can help

RSD is a disorder that many still don't know exists, even though they may be impacted by it personally or know someone who is. The acronym stands for Rejection Sensitivity Dysphoria and while it's not yet formally recognized by the American Psychiatric Association, many clinicians treat clients who display the symptoms.

RSD typically impacts people with Attention Deficit Hyperactivity Disorder and Autism Spectrum Disorder to varying degrees. It's called a dysphoria because in involved perceived rejection which oftentimes results in extreme feelings of unease. The rejection isn't always happening but a person with RSD has a heightened sensitivity to being rejected so until they receive reassurance, they can become tearful or anxious.

During a moment of RSD someone may cry, tremble, breathe heavily or even have a full blown panic attack at the rejection or fear of rejection. The person that might have triggered the response likely never witnesses the full reaction as the initial response can look like anger or suddenly going silent. So what triggers someone's RSD? It's not always rejection in the traditional sense.

Pop Tv No GIF by Schitt's CreekGiphy

Cherry, a mom with RSD shares a video of what it looks like when she's struggling with the disorder and things that can trigger it for her.

"This is what rejection sensitivity dysphoria (rsd) looks like: you shake, you sweat, you cry and you can't think of anything but the perceived or real rejection/judgement. This happens every time you feel judged, disliked, excluded, rejected, disagreed with or disapproved of causing an intense fear of rejection," Cherry shares via text overlay before showing how badly her hands are trembling.


@cherry.adhd this was hard in so many different ways. 1 to film and edit but 2 to experience yet again. this is very vulnerable but I hope posting it will make some of you feel less alone and hopefully one step closer to healing and feeling better because I know you've got this. you deserve to love yourself regardless of what other people think ❤️ #adhdinwomen #rsd #rejectionsensitivedysphoria #adhdrsd #adhdmentalhealth ♬ Escapism. - Super Sped Up - RAYE

Because people who live with RSD feel rejection so strongly, they can start to avoid interactions with others in an attempt to avoid rejection. To outside eyes, this may appear to be social anxiety or introversion, but in reality many crave connection with others but are afraid they may be rejected.

Avoiding interacting with other people doesn't always end at social interactions with friends, this can also impact jobs, dating or communicating with other parents if the person has children. But avoidance isn't the only response people with RSD have. They can also become overly accommodating, otherwise known as "people pleasers." In order to avoid the sting of rejection, some people with the condition will work really hard to do things that make other people happy with them even if it's to their own detriment.

The Office I Give Up GIFGiphy

They can develop low self-esteem, an inferiority complex, perfectionism and negative self-talk. This disorder is suspected to be genetic and neurologically linked to ADHD, it can be compounded upon by a buildup of feelings of rejection from childhood. The overcorrection of behaviors that are typical of children with undiagnosed or untreated ADHD. Kids with ADHD can also experience painful rejection from their peers who deem their behaviors "weird" or "rude," like the constant need to move or excessive verbal interruptions.

Playing Happy Children GIF by MOODMANGiphy

Children can internalize the constant correction from caregivers and the negative response from peers as rejection to natural parts of themselves. These small moments continue to add up over a person's lifetime which can add to symptoms of RSD as an adult. But there are a few things people can try on their own to reduce or shorten their symptoms.

1. Therapy

Individual therapy with a therapist trained in treating people with ADHD can help you develop skills to use in the moment. Don't be afraid to shop around to find he right fit for you.

2. Grounding exercises

When you're experiencing moments of RSD, your body feels very dysregulated. Try doing box breathing to help calm your nervous system. You do that by breathing in through your nose for four counts, hold for four, then out through your mouth for four counts. Repeat as often as you need in order to feel regulated.

Lay Down Round Table GIF by DiscipleGiphy

3. Thought stopping

Thought stopping can come in many forms, some people like to visualize a stop sign while others use a stimuli like the snapping of a rubber band on their wrist. This helps to break the negative thought pattern giving you time to utilize a coping skill.

4. Positive self-talk

The best way to combat negative-self talk is to actively shift it to positive self-talk. If your brain is saying everyone hates you, drown it out by pointing out how likable you are. It sounds and feels silly at first but it's effective.

5. Ask

If you just can't stop ruminating on if someone is upset with you or is no longer interested in being your friend, you can take a deep breath and ask. Will it be scary? Yes. Are you already holding back tears from the feeling of rejection that may or may not have occurred? If the answer is yes, asking will give you a definitive answer. Have ice cream and tissues on standby, but chances are you won't need them.

This article was written by Jacalyn Wetzel, Licensed Clinical Social Worker and practicing therapist.

Joy

London man finds a mysterious egg, incubates it, and launches a Pixar-worthy journey of love

When Riyadh found an abandoned egg, he had no idea that it would change his life.

Courtesy of Riyadh Khalaf/Instagram (used with permission)

When Riyadh found an egg, he had no idea how much it would change his life.

The story of Riyadh and Spike starts like the opening to a children's book: "One day, a man was walking along and spotted a lone egg where an egg should not have been…" And between that beginning and the story's mostly sweet ending is a beautiful journey of curiosity, care, and connection that has captivated people all over the world.

Irish author Riyadh Khalaf was out walking in Devon, England, when he came upon an egg. "We just found what we think is a duck egg," Riyadh says in a video showing the milky white egg sitting in a pile of dirt. "Just sitting here on its own. No nest. No other eggs."

Thinking there was no way it was going to survive on its own, Riyadh put the egg in a paper cup cushioned with a napkin and took it home to London, which entailed two car rides, a hotel stay, a train ride, a tube ride, and a bus ride. He said he used to breed chickens and pigeons, so he had some experience with birds. Knowing the egg could survive for a while in a dormant state, he ordered an incubator on Amazon, and the journey to see if the egg was viable began.

Even though it was "just an egg," Riyadh quickly became attached, and once it showed signs of life he took on the role of "duck dad." Every day, the egg showed a drastic change in development, and Riyadh's giddy joy at each new discovery—movement, a discernible eye, a beak outline—was palpable. He devoured information on ducks to learn as much as he could about the baby he was (hopefully) about to hatch and care for.

Finally, 28 days later, the shell of the egg began to crack. "I could see this very clear outline of the most gorgeous little round bill," Riyadh said—confirmation that it was, indeed, a duck as he had suspected. But duckling hatching is a process, and one they have to do it on their own. Ducklings instinctively know to turn the egg as it hatches so that the umbilical cord detaches, and the whole process can take up to 48 hours. Riyadh watched and monitored until he finally fell asleep, but at 4:51am, 29 hours after the egg had started to hatch, he awakened to the sound of tweets.

"There was just this little wet alien staring back at me," he said. "It was love at first sight."

Riyadh named his rescue duckling Spike. Once Spike was ready to leave the incubator, he moved into "Duckingham Palace," a setup with all of the things he would need to grow into a healthy, self-sufficient duck—including things that contribute to his mental health. (Apparently ducklings can die from poor mental health, which can happen when they don't have other ducks to interact with—who knew?)

"My son shall not only survive, but he shall thrive!" declared the proud papa.

Riyadh knew it would be impossible for Spike to not imprint on him somewhat, but he didn't want him to see him as his mother. Riyadh set up mirrors so that Spike could see another duckling (even though it was just himself) and used a surrogate stuffed duck to teach him how to do things like eat food with his beak. He used a duck whistle and hid his face from Spike while feeding him, and he played duck sounds on his computer to accustom Spike to the sounds of his species.

"It's just such a fulfilling process to watch a small being learn," said Riyadh.

As Spike grew, Riyadh took him to the park to get him accustomed to the outdoors and gave him opportunities to swim in a small bath. He learned to forage and do all the things a duck needs to do. Throughout, Riyadh made sure that Spike was getting the proper balanced nutrition he needed as well. Check this out:


After 89 days, the day finally came for Spike to leave Riyadh's care and be integrated into a community of his kind "to learn how to properly be a duck." A rehabilitation center welcomed him in and he joined a flock in an open-air facility where he would be able to choose whether to stay or to leave once he became accustomed to flying. Within a few weeks of being at the rehabilitation center, his signature mallard colors developed, marking his transition from adolescence. Spike has been thriving with his flock, and Riyadh was even able to share video of his first flight.

This is the where "And they all lived happily ever after" would be a fitting end to the story, but unfortunately, Spike and his fowl friends are living in trying times. The rehabilitation center was notified by the U.K. government in December of 2024 that the duck flock needed to be kept indoors for the time being to protect them from a bird flu outbreak and keep it from spreading.

Building an entire building for a flock of ducks is not a simple or cheap task, so Riyadh called on his community of "daunties" and "duncles" who had been following Spike's story to help with a fundraiser to build a "Duckingham Palace" for the whole flock. Riyadh's followers quickly raised over £11,000, which made a huge difference for the center's owners to be able to protect Spike and his friends.

All in all, Riyadh and Spike's story is a testament to what can happen when people genuinely care. If Riyadh had left that egg where it was, it may not have made it. If Spike hadn't survived and been moved to the rehab center, the ducks there would be in greater danger of the bird flu due to the costs of building an indoor shelter for them. Despite the ongoing bird flu threat, the story really does have a happy ending.

Thank to Riyadh for sharing Spike's journey with us. (You can follow Riyadh on Instagram here.)

Education

One word that explains why the world feels 'deeply off' for so many people

There's a term for this collective feeling so many of us are experience.

If your'e feeling a disconnect, you're not alone.

Many of us, for many reasons, are feeling a deep sense of disconnection between what is happening in the world around us, and how society acknowledges those events…or doesn’t. Whether it’s about climate change or our current political regime or whether or not we’re using technology ethically, there’s this viscerally felt notion that old systems are no longer working. All the while, life seems to be going on as normal. Which can be as crazy-making as any other type of gaslighting.

For those that are feeling this way, that something is deeply off with the world,” author and digital anthropologist Rahaf Harfoush says “you’re not alone.” and inf act, there’s actually a name for this collective feeling. It’s called hypernormalization.

As Harfoush explained in an Instagram video, hypernormalization was a term first coined by historian Alexei Yurchak in his 2005 book Everything Was Forever, Until It Was No More: The Last Soviet Generation. In it, Yurchak described the paradox of living in the Soviet Union before its dissolution in 1991, when everyone knew the system was failing, but since no one could imagine a possible alternative to the status quo, politicians and citizens alike were resigned to maintaining the pretense of a functioning society. Sound familiar?

Years later, filmmaker Adam Curtis took this concept and ran with it for his 2016 BBC documentary, aptly titled HyperNormalisation, which essentially argued that this time period—and events like the rise of Trumpism, Brexit, the War in Syria, and more—was a self fulfilling prophecy of sorts, causing world leaders to give up on trying to reshape the world, and opt instead to establish a similar, albeit “fake” world for the benefit of corporations.

The documentary also posited that the West’s fixation on individualism played its own part in this. By and large people are too concerned with themselves to worry of the greater reality unfolding behind the scenes. The combination results in inexplicable, chaotic events that keep happening, which are either denied, are accepted as normal. Again, this might hit close to home.

Hypernormalisation, Hypernormalisation documentary, documentaryStill from HypernormalisationThe Guardian

As Harfoush explains, hypernormalization today looks a lot like “the disconnect between seeing that systems are failing, that things aren’t working, that structures are crumbling, that society is going through these massive shifts, and yet the institutions and the people that are in power just are like ignoring it and are pretending like everything is going to go on the way that it has.”

“We all know that that’s not true, so you are feeling the discomfort between what you know to be true and how you’re seeing people react to it,” she concluded, reassuring that, “your vibes are not off. Your instincts are not off. There’s a term for it. You’re welcome.”

This insight doesn’t necessarily solve the issue, but it can certainly help us begin seeing things a little more objectively. After all, change doesn’t happen without first exposing the absurdity for what it is.

By the way, you can watch the full version of Curtis’ HyperNormalisation documentary on Youtube.

Service dogs deserve vacations, too.

Service dogs are professionals who are trained to be attentive, helpful and extremely well-behaved for their owners who rely on them for everyday living. They aren't easily distracted and have solid control over their impulses because their job performance is vital to humans who need them. No one wants a service dog going rogue.

But underneath all of that self-control and professionalism, service dogs are still dogs, as an adorable reunion on a Disney cruise ship makes delightfully clear.

Ashton McGrady is a content creator who shares her adventures with her Golden Retriever service dog, Forest, who has an affinity for Disney characters. In one video, she shows Forest choosing his own stuffy at a Disney gift shop, even putting the money on the counter to pay for it himself. But another video of Forest being reunited with his favorite character, Pluto, has people the world over feeling his joy vicariously.

Watch:

@radiantlygolden

proof that distance won’t keep the very best of friends apart ❤️🚢✨ we love you pluto!!! #servicedog #servicedogteam #disneytiktok #disneycruiseline #disneycruise #hostedbydisney

Ashton calls Forest her "best pal and lifesaver," and it's clear from her videos that they make a great team. People loved seeing the good doggo get to let loose and enjoy a romp with Pluto and how the cast member interacted with him as well.

"Those dogs are such good pups and work so hard to keep their owners safe, it’s nice to see them play for a bit ❤️"

"This is the most golden retriever golden I’ve ever seen 🥰🥰🥰"

"i just know the actor under the costume was having the best day ever."

"DID PLUTO WAG HIS OWN TAIL??? This is the best thing I’ve seen all day"

"It's like the Disney hug rule applies to dogs...but it's play with them until they are done."

The "Disney hug rule" referenced here is an apparently unofficial "rule" that DIsney cast members when dressed in character don't end a child's hug until the child let's go—basically letting the child hug the character as long as they want to. It's not an actual rule, but it's a thoughtful practice some cast members use to make sure their young guests don't leave a character meet disappointed.

For Forest, the equivalent is playing until he (or his owner—he's on the job, after all) decides he's done.

This isn't the first time Forest has had a touching reunion with Pluto. Ashton shared another video with a similar interaction—it's clear that Pluto truly is Forest's bestie.

@radiantlygolden

I just want to go back to this moment 🥹 if you’re friends with pluto and you see this, you made our entire day ♥️ #waltdisneyworld #wdw50 #epcotfestivalofthearts #festivalofthearts #epcot #charactermeetandgreet #disneytiktok #distok #servicedog #servicedogteam #servicedogsatdisney


Ashton also uses social media to educate people about service dogs, as there are a lot of misunderstandings out there about what service animals are, how they work, and where they are allowed to be.

Though service dogs and their owners will often naturally form a bond, a service dog is not a pet; it's a working animal that assists a person with disabilities or health conditions. In fact, service animals are considered medical equipment, in the same category as a wheelchair or an oxygen tank, and they are allowed to go anywhere the person they are serving would normally be allowed to go—even if other animals are not allowed. As the Americans with Disabilities Act website states: "Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is allowed to go."

Service dogs are sometimes confused with emotional support animals, but they are not the same thing. Service animals are trained to do specific tasks related to mitigating a person's disability, which could range from recognizing when their owner is needing medical attention to reminding them to take a medication to guiding them around an obstacle or across a street.

@radiantlygolden

If a business is not pet-friendly, they may only ask these TWO questions! note: “emotional support” is NOT considered a valid answer to question 2. thank you @Disney Parks for this great example of how it should be done. #servicedog #servicedoglife #servicedogteam #disabilitytiktok #disneyparks

There are some guidelines and laws that govern how the general public as well as private businesses should interact with service animals. First, no one should pet a service animal unless their handler specifically invites them to. Second, there are only two questions a business owner or their staff members are allowed to ask a person with a service dog: 1) Is the dog a service animal who is required because of a disability? And 2) What work or task has the dog been trained to perform? They are not allowed to ask for documentation, ask what disability the person has or ask that the dog demonstrate what they can do.

For people who need them, service animals like Forest are a vital part of living a full life. They are also working professionals who deserve a break now and then, so it's fun to see this good doggo having the time of his life with his buddy, Pluto.

You can follow Ashton on TikTok and YouTube.