Residents revolted over a 'tent city' in their neighborhood—until they saw how well it worked

Last May, when the Northern California city of Santa Rosa announced they were temporarily putting up 70 socially distanced tents for people experiencing homelessness in the parking lot of the Finley Community Center—a popular park and aquatic complex where families regularly gather for recreation—residents of the upscale neighborhood revolted.
According to the Los Angeles Times, some of the commentary from the hundreds of people who complained about the proposed 'tent city' included:
"Will there be a list of everybody who decided to do this to us and our park, in case we want to vote them out?"
"This is a family neighborhood."
"How can we feel safe using our park?"
Residents' concerns included the potential for crime, drug use, trash, and disease—all things that the city would directly address in the project. But notable in the exchange between leaders and residents is that the officials weren't asking residents for permission to create the camp; they were simply informing them they were doing it.
City Council Member Tom Schwedhelm, who served as mayor at the time, told the Times that his mindset at the time was, "Go ahead and vote me out. You want to shout at me and get angry? Go ahead. It's important for government to listen, but the reality is these are our neighbors, so let's help them."
County Supervisor James Gore concurred. "We know we're pissing off a lot of people — they're rising up and saying, 'Hell, no!'" he said. "But we can't just keep saying no. That's been the failed housing policy of the last 30 to 40 years. Everybody wants a solution, but they don't want to see that solution in their neighborhoods."
So, the city proceeded. They addressed resident concerns by deploying police officers and security guards on-site for 24/7 patrols. They brought in portable toilets, hand-washing stations, and showers for people sheltering in the tents. They partnered with Catholic Charities to provide meals and to engage camp residents in beautification projects around the neighborhood. (In exchange for picking up trash, camp residents would receive gift cards to stores like Target or Starbucks.)
The residents pretty quickly came around. Families continued to use the park's facilities and began to bring donations such as food, clothing, and hand sanitizer for their neighbors staying in the encampment. A mobile clinic served the camp a few times a week, bringing basic health care and medications as well as screening for COVID-19.
While struggling to deal with unruly, make-shift encampments that inevitably pop up in and around the city, officials decided to try a proactive, purposeful approach in providing safe tent shelters and helpful services for people experiencing homelessness. And the results speak for themselves.
Some who made use of the site found that having access to medical care, sanitation, and meaningful service enabled them to start turning their life around. Some found jobs or got to a place where they could look for a job. Of the 208 people served at the site during its run, 12 were moved into permanent housing and nearly five dozen were placed in shelters while they await housing openings. Homelessness is a complex issue without simple fixes, but having safe shelter and basic services is sometimes enough to restore a person's sense of hope and dignity.
And the Finley Park residents who were originally outraged at the idea? They changed their tune as their fears proved unfounded. There was no violent behavior at the site; all of the police calls during the seven months were in response to additional people trying to utilize the camp when it was already at capacity.
When the city closed the site as originally promised in November, they asked residents for their feedback. Only three or four people called in with commentary, and they only had positive things to say.
Boyd Edwards, who plays pickleball at the Finley Community Center, told the Times, "I was amazed I never saw anything negative at all."
"I thought they were going to be noisy and have crap all over the place," added his friend Joseph Gernhardt. "Now, they can have it all year-round for all I care."
Plans are indeed in the works for similar sites to be established year-round in several neighborhoods, but this time with hardened housing structures. With homelessness an ongoing reality everywhere—but an especially visible issue in high-priced Northern California—governments must explore ways to help people get what they need. Santa Rosa officials took a risk by moving forward with a project that was unpopular with constituents at first, but which proved to be a positive way to address the issue.
As Sacramento mayor Darrell Steinberg said, according to the Times, "The problem with our approach is that every time we seek to build a project, there is a neighborhood controversy. Our own constituents say, 'Solve it, but please don't solve it here,' and we end up experiencing death by a thousand cuts."
Everyone wants something done about homelessness, but few people want it done in their own backyards. In a bold move, Santa Rosa officials simply rejected that reality and pressed onward despite complaints, in a gamble that pretty clearly paid off for everyone.
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12 non-threatening leadership strategies for women
We mustn't hurt a man's feelings.
Men and the feels.
Note: This an excerpt is from Sarah Cooper's book, How to Be Successful Without Hurting Men's Feelings.
In this fast-paced business world, female leaders need to make sure they're not perceived as pushy, aggressive, or competent.
One way to do that is to alter your leadership style to account for the fragile male ego.
Should men accept powerful women and not feel threatened by them? Yes. Is that asking too much?
IS IT?
Sorry, I didn't mean to get aggressive there. Anyhoo, here are twelve non-threatening leadership strategies for women.
Encourage.
With permission from Sarah Cooper.
When setting a deadline, ask your coworker what he thinks of doing something, instead of just asking him to get it done. This makes him feel less like you're telling him what to do and more like you care about his opinions.
Sharing ideas.
With permission from Sarah Cooper.
When sharing your ideas, overconfidence is a killer. You don't want your male coworkers to think you're getting all uppity. Instead, downplay your ideas as just "thinking out loud," "throwing something out there," or sharing something "dumb," "random," or "crazy."
Email requests.
With permission from Sarah Cooper.
Pepper your emails with exclamation marks and emojis so you don't come across as too clear or direct. Your lack of efficient communication will make you seem more approachable.
Idea sharing.
With permission from Sarah Cooper.
If a male coworker steals your idea in a meeting, thank him for it. Give him kudos for how he explained your idea so clearly. And let's face it, no one might've ever heard it if he hadn't repeated it.
Sexism.
With permission from Sarah Cooper.
When you hear a sexist comment, the awkward laugh is key. Practice your awkward laugh at home, with your friends and family, and in the mirror. Make sure you sound truly delighted even as your soul is dying inside.
Mansplain.
With permission from Sarah Cooper.
Men love explaining things. But when he's explaining something and you already know that, it might be tempting to say, "I already know that." Instead, have him explain it to you over and over again. It will make him feel useful and will give you some time to think about how to avoid him in the future.
Mistakes.
With permission from Sarah Cooper.
Pointing out a mistake is always risky so it's important to always apologize for noticing the mistake and then make sure that no one thinks you're too sure about it. People will appreciate your "hey what do I know?!" sensibilities.
Promotions.
With permission from Sarah Cooper.
Asking your manager for a promotion could make you seem power- hungry, opportunistic, and transparent. Instead, ask a male coworker to vouch for you. Have your coworker tell your manager you'd be great for the role even though you don't really want it. This will make you more likely to actually get that promotion.
Rude.
With permission from Sarah Cooper.
Sometimes not everyone is properly introduced at the start of a meeting. Don't take it personally even if it happens to you all the time, and certainly don't stop the meeting from moving forward to introduce yourself. Sending a quick note afterward is the best way to introduce yourself without seeming too self-important.
Interruptions.
With permission from Sarah Cooper.
When you get interrupted, you might be tempted to just continue talking or even ask if you can finish what you were saying. This is treacherous territory. Instead, simply stop talking. The path of least resistance is silence.
Collaboration.
With permission from Sarah Cooper.
When collaborating with a man, type using only one finger. Skill and speed are very off-putting.
Disagreements.
With permission from Sarah Cooper.
When all else fails, wear a mustache so everyone sees you as more man-like. This will cancel out any need to change your leadership style. In fact, you may even get a quick promotion!
In conclusion...
With permission from Sarah Cooper.
Many women have discovered the secret power of non-threatening leadership. We call it a "secret power" because no one else actually knows about it. We keep our power hidden within ourselves so that it doesn't frighten and intimidate others. That's what makes us the true unsung heroes of the corporate world.
About the Author: Sarah Cooper
Sarah Cooper is a writer, comedian, and author of 100 Tricks to Appear Smart in Meetings. Her new book, How to Be Successful Without Hurting Men's Feelings, is out now.
The comedic book cover.
With permission from Sarah Cooper.
A satirical take on what it's like to be a woman in the workplace, Cooper draws from her experience as a former executive in the world of tech (she's a former Googler and Yahooer). You can get the book here.
This article was originally published on March 25, 2019.