Stanford expert shares the number one phrase that people good at small talk always use
This will make your next party a lot easier.

Some friends enjoying a polite conversation at a party.
Many people don’t like small talk because it forces them to have conversations about trivial topics such as the weather, what they saw on TV the night before, or their weekend plans. Other people don’t like it because it causes them anxiety to talk with someone they may not know well.
Either way, research shows that small talk actually is a big deal. Julia Korn at Forbes says that small talk enables us to find common ground and shared interests, build muscles to overcome social discomfort, and lays the groundwork for transitioning into more serious, deeper topics.
It also makes us feel good. Studies show that a quick exchange with a barista while getting coffee can result in feelings of belonging and increased happiness.
So, how can we get more out of small talk and make it more comfortable?
Stanford lecturer, podcast host, and communication expert Matt Abrahams told CNBC that one small phrase does both: “Tell me more.”
He learned the phrase's value by listening to his mother, who had “impressive interpersonal skills.” “Her favorite phrase was ‘Tell me more,’ and it happens to be one that people who are good at small talk always use,” Abrahams wrote.
The Stanford expert says that the simple phrase works because it is a “support response” that encourages what the speaker is saying instead of being a “shift response” that brings the conversation back to you.
Suppose you’re talking to someone at a party who’s complaining about a lousy dinner they had at a local steakhouse. “The steak was overcooked, and the service was terrible,” they tell you. A proper support response could be, “Tell me more about the service” or “What else didn’t you like about the dinner?"
“Comments like these give your partner permission to expand on what they said or provide deeper insight,” Abrahams wrote.
On the other hand, a shift response that brings the conversation back to you would be something like, “I once had a bad dinner at a steakhouse…” and then you told that story. People who overuse the shift response are often seen as self-centered or the type of folks who have to make everything about themselves.
That’s a rather annoying personality trait that doesn’t make people a lot of friends or an enjoyable person to work with in the office.
Support responses such as “Tell me more” or “What happened next” are a great way to guarantee that you follow another proven conversation strategy, the 43:57 rule. A marketing whiz over at Gong.io took a deep dive into 25,537 sales calls with the help of AI and discovered a cool tidbit: sales went through the roof when the salesperson chatted 43% of the time and lent an ear for 57%. They've dubbed it the "43:57 rule."
Now, while this gem of wisdom came from business calls, think about our daily chats with friends. It's all about tuning in and showing you care about what the other person has to say. Everyone loves to feel heard and valued.
In the end, the trick to being a great conversationalist isn’t all about being witty, charming, or informed, but simply knowing how to listen.
This article originally appeared last year.
- Studies find we're better off ditching the small talk when we meet strangers ›
- People are helping introverts by sharing their go-to 'small talk' topics ›
- FORD method for making small talk - Upworthy ›
- 15 prompts to help you have more meaningful conversations - Upworthy ›
- Easily answer the 'What do you do?' question with a simple 3-step formula - Upworthy ›
- 'Threading' is the key to improving small talk - Upworthy ›
- The FLIP method is the easy way to be great at small talk - Upworthy ›
- Nail small talk with the FORD method of starting conversations - Upworthy ›
- Expert shares the biggest small talk mistake people make - Upworthy ›
- Etiquette expert's 5 'rapid-fire' small talk tips - Upworthy ›
There's a reason why some people can perfectly copy accents, and others can't
Turns out, there's a neurodivergent link.
A woman in black long sleeve shirt stands in front of mirror.
Have you ever had that friend who goes on vacation for four days to London and comes back with a full-on Queen's English posh accent? "Oooh I left my brolly in the loo," they say, and you respond, "But you're from Colorado!" Well, there are reasons they (and many of us) do that, and usually it's on a pretty subconscious level.
It's called "accent mirroring," and it's actually quite common with people who are neurodivergent, particularly those with ADHD (Attention Deficit Hyperactivity Disorder). According Neurolaunch, the self-described "Free Mental Health Library," "Accent mirroring, also known as accent adaptation or phonetic convergence, is the tendency to unconsciously adopt the accent or speech patterns of those around us. This linguistic chameleon effect is not unique to individuals with ADHD, but it appears to be more pronounced and frequent in this population."
Essentially, when people have conversations, we're constantly "scanning" for information—not just the words we're absorbing, but the inflection and tone. "When we hear an accent, our brains automatically analyze and categorize the phonetic features, prosody, and intonation patterns," writes Neurolaunch. For most, this does result in copying the accent of the person with whom we're speaking. But those with ADHD might be more sensitive to auditory cues. This, "coupled with a reduced ability to filter out or inhibit the impulse to mimic…could potentially explain the increased tendency for accent mirroring."
While the article explains further research is needed, they distinctly state that, "Accent mirroring in individuals with ADHD often manifests as an unconscious mimicry of accents in social situations. This can range from subtle shifts in pronunciation to more noticeable changes in intonation and speech rhythm. For example, a person with ADHD might find themselves unconsciously adopting a Southern drawl when conversing with someone from Texas, even if they’ve never lived in the South themselves."
People are having their say online. On the subreddit r/ADHDWomen, a thread began: "Taking on accents is an ADHD thing?" The OP shares, "My whole life, I've picked up accents. I, myself, never noticed, but everyone around me would be like, 'Why are you talking like that??' It could be after I watched a show or movie with an accent or after I've traveled somewhere with a different accent than my 'normal.'
They continue, "Apparently, I pick it up fast, but it fades out slowly. Today... I'm scrolling Instagram, I watch a reel from a comedian couple (Darcy and Jeremy. IYKYK) about how Darcy (ADHD) picks up accents everywhere they go. It's called ADHD Mirroring??? And it's another way of masking."
(The OP is referring to Darcy Michaels and his husband Jeremy Baer, who are both touring comedians based in Canada.)
Hundreds of people on the Reddit thread alone seem to relate. One comments, "Omfg I've done this my whole life; I'll even pick up on the pauses/spaces when I'm talking to someone who is ESL—but English is my first language lol."
Sometimes, it can be a real issue for those around the chameleon. "I accidentally mimicked a waitress's weird laugh one time. As soon as she was out of earshot, my family started to reprimand me, but I was already like 'oh my god I don’t know why I did that, I feel so bad.'"
Many commenters on TikTok were shocked to find out this can be a sign of ADHD. One jokes, "Omg, yes, at a store the cashier was talking to me and she was French. She's like 'Oh are you French too? No, I'm not lol. I'm very east coast Canada."
And some people just embrace it and make it work for them. "I mirror their words or phrase! I’m 30. I realized I start calling everyone sweetie cause my manager does & I work at coffee shop."
This article originally appeared in May.