Man gets his cable bill reduced by serenading customer service with a catchy song
Do you know that guy who has never had an issue with his TV/internet provider? Neither do I. If you claim you have never had issues with your bill going up without warning, then you are either lying or you own the cable company. Jake Lawson apparently does not own a cable company, and was prepared to communicate his frustrations regarding his bill in a most creative way.
First off, Jake understands what everyone should realize. The customer service representative doesn't own the cable company either, so yelling at someone who is just trying to make a living like all of us is not the answer. Their job is hard enough as it is so give them a break. Jake gave them more than a break. He gave them a song.
This video shows Jake calling AT&T and calmly questioning his rate increase. Anticipating that he was not going to get the answer he was looking for right off the bat, he came prepared. He asked if he could share a song he wrote about his thoughts on the matter. I must commend Jake on not phoning it in on the chord progression (excellent use of major to minor on the third and fourth chords in what I would have to deem as the verse). He starts off singing "This morning I woke up to an email, from AT&T that was bothering me." He continues, "This happens every 12 months without fail, so I called up customer loyalty." He goes on to sing that he is going to switch companies if he doesn't get his old rate back. And Rebecca from AT&T made it happen.
The moral of the story is not that you need to write a song to get what you want, but as Jake will tell you, yelling and screaming isn't the answer either. Just recently I was talked into bundling cable with my internet. They promised me I would get my same rate back if I didn't want to keep the cable TV service. I called up to cancel two weeks later, and lo and behold my internet bill was $7 higher than it was just two weeks ago. I played the "I know you personally didn't raise my rate, but I am sure you can understand how could feel a little wonky if you were in my shoes" card. I got my old rate back, although with not nearly the style that Jake flashed.
Customer service representatives can go above and beyond, too. Once I called up my TV provider to find out if the bouncing logo in the screen saver ever hits the bottom right corner. I kid you not, she put me on hold while she spent five minutes trying to find an answer for me. She came back on the line to inform me that while the logo has been known to hit the top right and left corners, she had no knowledge of it hitting either bottom corner, though it was unclear as to whether it was possible.
Jake, I tip my hat to you for spreading cheer even in times of frustration, and for popping out a pretty snappy tune. As for the logo in the screen saver, don't ask me how I know it hits every corner (even bottom left) except for bottom right. And if you say you saw it happen, you are probably the same guy who says they called the Keyser Soze moment in the movie The Usual Suspects.
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An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
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Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.