After going viral for helping a 91-year-old, this humble plumber now exclusively serves the elderly and disabled
via James Anderson

Two years ago, a tweet featuring the invoice for a fixed boiler went viral because the customer, a 91-year-old woman with leukemia, received the services for free.

"No charge for this lady under any circumstances," the invoice read. "We will be available 24 hours to help her and keep her as comfortable as possible."

The repair was done by James Anderson, 52, a father-of-five from Burnley, England. "James is an absolute star, it was overwhelming to see that it cost nothing," the woman's daughter told CNN.


In March of 2017, Anderson closed his plumbing business and relaunched it as a non-profit known as Depher. Depher is a community project for vulnerable people that provides plumbing services at a discount, and sometimes for free, depending on funding.

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Depeher relies heavily on crowdfunding to deliver its services and recently it received £2,000 from the Duchy of Lancaster Benevolent Fund, the Queen's charity. When finding is low, Anderson offers a 25% discount.

Anderson explains the need for his services on Depher's GoFundMe page.

The safety of our elderly and disabled relies on funding and kindness, without it we may not be able to get to everyone that needs this lifeline.
From when this started in March 2017 we have helped over 1980 people and families, because of donations from the public and from ourselves at northern plumbing and heating ltd.
With this i know that we could make a difference to at least some of the 16.5 million registered elderly and disabled people in the UK and hopefully one day with your help them all.

Sometimes Anderson has to dig down into his own pockets to pay for jobs and he currently owes around £8,000.

"As long as I have enough money to fill up the tank in my car, I will be there to try and help the people who need it," he told CNN.

It all began when Anderson saw another plumbing company trying to manipulate an elderly person.

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"It got me thinking about other elderly and vulnerable people — we need to do something more to help the people who need it most," Anderson said.

"A lot of elderly and disabled people don't like asking for assistance and if they can't afford something like fixing the boiler, they might not do it and get into trouble," he continued. "We are there to take that worry away."

via D.e.p.h.e.r Community CIC / Twitter

In the two-and-a half years since he relaunched Depher as a non-profit, he has helped over 2300 vulnerable people.

When we think of the needs of the elderly and disabled we often think about food or health care, but when people are in a vulnerable position, health-wise and/or financially, things begin to deteriorate around the house.

This can create a dangerous environment and also a living space that doesn't allow them to live with dignity.

Anderson is a great example of a person that uses his unique talents to benefit those that really need the help. It begs the question, how can all of us use our unique gifts to help those in need in our communities?

You can contribute to Depher at GoFundMe.

Courtesy of Creative Commons
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One day in 2019, Jackson felt a sudden sense of hope for a better living arrangement when she caught wind of the ongoing construction of Veteran's Village in Carson, California — a 51-unit affordable housing development with one, two and three-bedroom apartments and supportive services to residents through a partnership with U.S.VETS.

Her feelings of hope quickly blossomed into a vision for her future when she learned that Veteran's Village was taking applications for residents to move in later that year after construction was complete.

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Fayard and Harold Nicholas, known collectively as the Nicholas Brothers, were arguably the best at what they did during their heyday. Their coordinated tap routines are legendary, not only because they were great dancers, but because of their incredible ability to jump into the air and land in the splits. Repeatedly. From impressive heights.

Their most famous routine comes from the movie "Stormy Weather." As Cab Calloway sings "Jumpin' Jive," the Nicholas Brothers make the entire set their dance floor, hopping and tapping from podium to podium amongst the musicians, dancing up and down stairs and across the top of a piano.

But what makes this scene extra impressive is that they performed it without rehearsing it first and it was filmed in one take—no fancy editing room tricks to bring it all together. This fact was confirmed in a conversation with the brothers in a Chicago Tribune article in 1997, when they were both in their 70s:

"Would you believe that was one of the easiest things we ever did?" Harold told the paper.

"Did you know that we never even rehearsed that number?" added Fayard.

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We're redefining what normal means in these uncertain times, and although this is different for all of us, love continues to transform us for the better.

Love is what united Marie-Claire and David Archbold, who met while taking a photography class. "We went into the darkroom to see what developed," they joke—and after a decade of marriage, they know firsthand the deep commitment and connection romantic love requires.

All photos courtesy of Marie-Claire and David Archbold

However, their relationship became even sweeter when they adopted James: a little boy with a huge heart.

In the United States alone, there are roughly 122,000 children awaiting adoption according to the latest report from the U.S Department of Health and Human Services. While the goal is always for a child to be parented by and stay with their biological family, that is not always a possibility. This is where adoption offers hope—not only does it create new families, it gives birth parents an avenue through which to see their child flourish when they are not able to parent. For the right families, it's a beautiful thing.

The Archbolds knew early on that adoption was an option for them. David has three daughters from a previous marriage, but knowing their family was not yet complete, the couple embarked on a two-year journey to find their match. When the adoption agency called and told them about James, they were elated. From the moment they met him, the Archbolds knew he was meant to be part of their family. David locked eyes with the brown-eyed baby and they stared at each other in quiet wonder for such a long time that the whole room fell silent. "He still looks at me like that," said David.

The connection was mutual and instantaneous—love at first sight. The Archbolds knew that James was meant to be a part of their family. However, they faced significant challenges requiring an even deeper level of commitment due to James' medical condition.

James was born with congenital hyperinsulinism, a rare condition that causes his body to overproduce insulin, and within 2 months of his birth, he had to have surgery to remove 90% of his pancreas. There was a steep learning curve for the Archbolds, but they were already in love, and knew they were committed to the ongoing care that'd be required of bringing James into their lives. After lots of research and encouragement from James' medical team, they finally brought their son home.

Today, three-year-old James is thriving, filled with infectious joy that bubbles over and touches every person who comes in contact with him. "Part of love is when people recognize that they need to be with each other," said his adoptive grandfather. And because the Archbolds opted for an open adoption, there are even more people to love and support James as he grows.

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