5 lessons from 9/11 that won't be in the history books.
Sept. 11, 2001, taught us things that will never make it into the history books. It's time to pass those lessons on.

A shadow casts across the earth.
Right now, there are teenagers walking around texting, having their first kiss, and skipping class who have lived their entire lives after Sept. 11, 2001. Isn't that crazy?
I've been thinking a lot about kids lately. I've imagined what it would be like to raise a little human one day, and I've pictured all the memorable experiences that we will share together.
But it hit me just how many major moments in world history, like 9/11, that I have lived through that will be nothing more to my kids someday than pictures in a textbook or the subject of a summer blockbuster movie.
These children will probably learn the details of that day in school. They will read how many people lost their lives and about the political response that ultimately led to the war in Iraq.
But that time was so much more than news events and politics. 9/11 taught us deep lessons about life, humanity, and ourselves that will never make it into a history book. Which of those special lessons will we pass on to the next generation? Here are my five:
1. There is no such thing as "far away."
From the moment the towers fell, the news was full of theories about American "interests" and actions abroad. For those of us who were younger and not personally connected to any country outside the U.S., it may have been the first time we'd really given any thought to the relationship between the other side of the world and our own personal lives — let alone Middle East politics. It was the awakening of the idea of global connectedness for us.
It also exposed us to the love and support of people all over the world who had no reason to care about our pain beyond the simple fact that we are all human. 9/11 taught us that what happens in one place has ripple effects that extend across the globe. We should never stop looking out into the world and paying attention to issues, cultures, and global realities different from our own. We should never stop recognizing that it's our common humanity and our capacity for empathy that connect us all.
2. You can't put a timeline on healing.
Survivor Marcy Borders — who was photographed covered head to toe in dust in an iconic 9/11 photo — died of cancer at the age of 41. She believed that her illness was directly connected to effects from that day. And she may have been right. The CDC's World Trade Center Health Program reports that thousands of survivors and first responders have been diagnosed with cancers that resulted from the attack.
Healing from trauma can take an unpredictable amount of time.
These stories and the stories of survivors still battling PTSD offer us a valuable lesson: Just as America is still dealing with the vicious legacy of slavery over a century later, just as victims of childhood abuse may struggle with the effects well into their adulthood, healing from trauma in any form can take an unpredictable amount of time. The scars aren't always obvious and they usually can't be erased with a quick fix.
That's why we have to be able to look beyond what we can immediately see to be compassionate, understanding, and supportive of those who have been hurt — for as long it takes.
3. Behind every major headline is one person's story begging to be heard.
For weeks after the attacks, you couldn't turn on the TV without seeing a slideshow of faces. Every photo of a 9/11 victim was accompanied by a name and a story. Every person became more than just a number. They became real. Seeing their pictures and stories made me feel love and solidarity in a way that opened up my heart.
I learned then about something called statistical numbing. It's why we're less able to process the pain of thousands of people dying than we are when we hear the story of the loss of a single life. 9/11 helped me to think of every major story in the headlines — the mass genocide, hunger, and injustice that we hear about every day — as one person's story. Remembering this lesson can grow your heart a thousand times and inspire true empathy.
4. Your values will always be challenged in times of chaos. And that's exactly when they matter most.
I recently asked a friend of mine what she remembered about 9/11. Her answer shook me to my core. For her, it was the day that she started being harassed and mercilessly bullied at school. That was the day her parents sat her down and told her she was no longer safe. And that was the day that set in motion a series of events that ultimately forced her Muslim American family to move to a different neighborhood for fear of hate crimes.
After 9/11, America was so gripped with grief and panic that we allowed some of our most important values — diversity, equality, and privacy, for example — to be overtaken by fear. Just a quick look at the hashtag #AfterSeptember11 on Twitter reveals how many people are still suffering the consequences of this. What I learned in the aftermath of 9/11 is that, in the face of fear and chaos, it's vital to hold on to your values tightly. It may be difficult, but that's when those values are most at-risk.
5. There is a never-ending supply of good in the world.
It sounds cheesy, but over and over again, we see that in the midst of terrible times, the good in people continues to shine. Americans all over the country came together after 9/11. For a moment in time, all races, ethnicities, and religions joined together to mourn those who were lost, to rebuild what had fallen, and to create a renewed sense of community. It wasn't the first time that happened — and it certainly wasn't the last.
We saw it after Hurricane Katrina, after the 2010 earthquake in Haiti, and after the shootings at Sandy Hook. We continue to see it on a day-to-day basis. Like when thousands of people sent money to help a stranger they read about on the internet. 9/11 taught me the true value and impact of compassion. Our task, each and every day, is to live our lives at peak goodness and humanity — even when we're not in a crisis situation. If we do that, we'll never lose our sense of hope that the world truly can be a better place.
These are just a few of the lessons that I hope every child takes with them when they learn about Sept. 11, 2001.
What lessons would you share?
Photo by Mario Tama/Getty Images
Photo by Scott Olson/Getty Images.
12 non-threatening leadership strategies for women
We mustn't hurt a man's feelings.
Men and the feels.
Note: This an excerpt is from Sarah Cooper's book, How to Be Successful Without Hurting Men's Feelings.
In this fast-paced business world, female leaders need to make sure they're not perceived as pushy, aggressive, or competent.
One way to do that is to alter your leadership style to account for the fragile male ego.
Should men accept powerful women and not feel threatened by them? Yes. Is that asking too much?
IS IT?
Sorry, I didn't mean to get aggressive there. Anyhoo, here are twelve non-threatening leadership strategies for women.
Encourage.
With permission from Sarah Cooper.
When setting a deadline, ask your coworker what he thinks of doing something, instead of just asking him to get it done. This makes him feel less like you're telling him what to do and more like you care about his opinions.
Sharing ideas.
With permission from Sarah Cooper.
When sharing your ideas, overconfidence is a killer. You don't want your male coworkers to think you're getting all uppity. Instead, downplay your ideas as just "thinking out loud," "throwing something out there," or sharing something "dumb," "random," or "crazy."
Email requests.
With permission from Sarah Cooper.
Pepper your emails with exclamation marks and emojis so you don't come across as too clear or direct. Your lack of efficient communication will make you seem more approachable.
Idea sharing.
With permission from Sarah Cooper.
If a male coworker steals your idea in a meeting, thank him for it. Give him kudos for how he explained your idea so clearly. And let's face it, no one might've ever heard it if he hadn't repeated it.
Sexism.
With permission from Sarah Cooper.
When you hear a sexist comment, the awkward laugh is key. Practice your awkward laugh at home, with your friends and family, and in the mirror. Make sure you sound truly delighted even as your soul is dying inside.
Mansplain.
With permission from Sarah Cooper.
Men love explaining things. But when he's explaining something and you already know that, it might be tempting to say, "I already know that." Instead, have him explain it to you over and over again. It will make him feel useful and will give you some time to think about how to avoid him in the future.
Mistakes.
With permission from Sarah Cooper.
Pointing out a mistake is always risky so it's important to always apologize for noticing the mistake and then make sure that no one thinks you're too sure about it. People will appreciate your "hey what do I know?!" sensibilities.
Promotions.
With permission from Sarah Cooper.
Asking your manager for a promotion could make you seem power- hungry, opportunistic, and transparent. Instead, ask a male coworker to vouch for you. Have your coworker tell your manager you'd be great for the role even though you don't really want it. This will make you more likely to actually get that promotion.
Rude.
With permission from Sarah Cooper.
Sometimes not everyone is properly introduced at the start of a meeting. Don't take it personally even if it happens to you all the time, and certainly don't stop the meeting from moving forward to introduce yourself. Sending a quick note afterward is the best way to introduce yourself without seeming too self-important.
Interruptions.
With permission from Sarah Cooper.
When you get interrupted, you might be tempted to just continue talking or even ask if you can finish what you were saying. This is treacherous territory. Instead, simply stop talking. The path of least resistance is silence.
Collaboration.
With permission from Sarah Cooper.
When collaborating with a man, type using only one finger. Skill and speed are very off-putting.
Disagreements.
With permission from Sarah Cooper.
When all else fails, wear a mustache so everyone sees you as more man-like. This will cancel out any need to change your leadership style. In fact, you may even get a quick promotion!
In conclusion...
With permission from Sarah Cooper.
Many women have discovered the secret power of non-threatening leadership. We call it a "secret power" because no one else actually knows about it. We keep our power hidden within ourselves so that it doesn't frighten and intimidate others. That's what makes us the true unsung heroes of the corporate world.
About the Author: Sarah Cooper
Sarah Cooper is a writer, comedian, and author of 100 Tricks to Appear Smart in Meetings. Her new book, How to Be Successful Without Hurting Men's Feelings, is out now.
The comedic book cover.
With permission from Sarah Cooper.
A satirical take on what it's like to be a woman in the workplace, Cooper draws from her experience as a former executive in the world of tech (she's a former Googler and Yahooer). You can get the book here.
This article was originally published on March 25, 2019.