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Kids don't listen? Expert says stop constantly saying 'no' and try this approach instead.

"Your kids will never know what you want them to do if you only ever tell them what not to do."

A young boy with his hands over his ears.

There isn’t a parent alive who doesn’t get tired of constantly correcting their child’s behavior by saying, “Don’t do this” or “Stop doing that.” What makes things even worse is that it can feel like no matter how many times we tell our kids to “stop standing on the couch” or “don’t slam the door,” they never seem to listen.

Jenna Mazzillo says that kids may not be responding to our “stop no don’ts” because they aren’t sure what they should be doing instead. Mazzillo shared her thoughts in a recent Instagram reel that was a big help to many frustrated parents. Mazzillo is a board-certified behavior analyst and special education teacher with 13 years of experience who goes by @abanaturally on Instagram,

How do I get my kids to listen?

“Here's the thing about when we use those ‘don't’ and ‘no’ statements. We're never telling our children what they should be doing. What should they be doing instead?” she said. “Additionally, we're just drawing attention to the very thing that we don't want our children to be doing.”



Mazillo’s advice makes a lot of sense. Learning the correct thing to do is impossible when we are only told what we shouldn’t be doing.

“So what should we do instead?” Mazzillo continued. “Tell our children exactly what we want them to be doing. Instead of saying, ‘Don't put your feet on the chair,’ we would want to say, ‘Put your feet down.’ Instead of saying, ‘Don't talk to me like that,’ tell your child exactly what you want them to say.”

Mazzillo shared some examples of how to implement her positive approach on Instagram.

  • Instead of saying, “Be careful!” try, “Hold onto the railing as you go down the stairs.” This gives them a specific action that promotes safety.
  • Instead of “Don’t touch that!” try, “Let’s keep our hands to ourselves when we’re in the store.”
  • Rather than “Hurry up!” try, “Put your shoes on so we’re ready to go.” Instead of saying, “Be careful!” try, “Hold onto the railing as you go down the stairs.” This gives them a specific action that promotes safety.




What is positive parenting?

Mazillo’s approach is part of a positive parenting philosophy that guides children with empathy, love and respect. The approach emphasizes building strong relationships, clear communication and teaching through encouragement rather than punishment.

Parenting author and public speaker Kara Carerro agrees with Mazzillo’s approach. “We must affirm what our children need to do. Rather than discipline and teach them by telling them what not to do, it’s a lot easier to tell them exactly what we want them to do. In telling a child not to hit, maybe he thinks, ‘Well, can I kick?’” she writes at Extremely Good Parenting. “In the end, my parenting has become much more intentional, using negative language and ‘no’ less and coming up with a more positive approach. It makes the power of ‘no’ retain its meaning and has created clear boundaries for my children.”

Ultimately, Mazillo’s positive parenting approach effectively communicates to your child what they should be doing instead of what they shouldn’t. So, it’s unsurprising that it helps them develop good listening skills, too. “If we want to be crystal clear so that our children understand what we want them to do, then make sure when you're telling them what to do, you use it in a positive phrase and avoid using those no and don't statements,” Mazzillo concludes her video.

Family

Baby girl plays barista with her dad and it's an adorable masterclass in patient parenting

There's a reason 62 million people have tuned in to see this daddy-daughter duo making coffee together.

Sailor and her daddy making a coffee drink together

As any parent can attest, raising kids isn't easy. It can be fun and rewarding, though, if you're able to find the joy in helping a tiny human learn and look at messes and mistakes as necessary parts of that learning process.

A TikTok video showing a dad and his young daughter playing barista together has been viewed 62 million times in a week, partly because it's freaking adorable and partly because it's a prime example of patient, positive parenting.

The TikTok account @sailorkinsley went viral in 2021 for a video of baby Sailor pouring water into a glass. Since then, we've seen Sailor grow more and more skilled as her parents coach and encourage her in her learning.

In the wildly popular barista video, Sailor pours together some kind of Starbucks-style coffee drink with her dad sitting beside her and guiding her through each step. The interactions between them are as sweet as the drink appears to be.


There's so much to love about this video from a parenting perspective. Watch:

@sailorkinsley

Coffee made by my mini 🫶🏽 #fyp

First of all, it took Sailor three tries to get the ice cubes in the glass, and all her daddy did was tell her to keep trying. He gave her the choice of whether she wanted to try squeezing the syrup into the glass, and when she said no, he still gave her a sense of ownership by asking her how much was enough.

When she tossed the lids of the containers and then the milk carton, he didn't overreact or disrupt the process; he just matter-of-factly said, "You gonna pick it up." When he said, "That's good, that's good, stop!" and it took her a second to stop pouring, he didn't criticize or push, but honored the time it takes a little one to process a command and coordinate the follow-through.

And when she overfilled the glass and spilled over the side and onto the table? No chastisement. Just encouragement. She can see the spill. She knows it happened. She'll get better and better at it the more she practices.

In fact, another video Sailor's mom shared shows just how far the wee one has come in the past year with her pouring skills. It's both peak cuteness and a visual of how it takes mistakes and time to make progress and grow.

@sailorkinsley

My baby’s year of progress & growth 😭🥹 #fyp

It's even clear how much she's learning in the differences between the barista video shared on February 16 and this one shared on February 23. Check out how her skills improved in just a week:

@sailorkinsley

Coffee made by my mini 🫶🏽 #fyp

People in the comments gushed over the adorableness of it all, and some shared how wonderful it was to see parents being so patient with their kids. A number of people shared that they would have been hit or yelled at for spilling while pouring, and many simply wouldn't have been given the opportunity to try at all.

"Imo the goal of parenting is teaching the kiddos how to be functioning adults," wrote on commenter on Reddit. "I'm in my 30s and still making messes in life. At this girl's age, the important lesson is learning shit happens sometimes and how to clean up the mess without getting upset or feeling like a failure. The whole patience thing is hard but perspective is key. For show or not, this dad is killing it."

"I’ve seen the mom and now the dad," wrote another. "This girl is truly lucky to have such loving parents. Just a reminder, to let people fail and help them instead of overcorrecting every behavior."

"It’s hard to break generational traits and habits, man," responded another. "Idk about y’all but I remember being terrified when I spilled as a kid. I have to fight my instinct to overreact to little sh*t all the time. Thankfully though, I’m trying to be more like the dad in this video every day."

It's hard to know what healthy, helpful parenting looks like if we haven't seen it modeled, so Sailor's parents are doing us all a service with these sweet little demonstrations. Keep up the good work, mom and pop.

Researchers at Harvard University have studied the connection between spanking and kids' brain development for the first time, and their findings echo what studies have indicated for years: Spanking isn't good for children.

Comments on this article will no doubt be filled with people who a) say they were spanked and "turned out fine" or b) say that the reason kids are [fill in the blank with some societal ill] these days are because they aren't spanked. However, a growing body of research points to spanking creating more problems than it solves.

"We know that children whose families use corporal punishment are more likely to develop anxiety, depression, behavior problems, and other mental health problems, but many people don't think about spanking as a form of violence," said Katie A. McLaughlin, director of the Stress & Development Lab in the Department of Psychology, and the senior researcher on the study which was published Friday in the journal Child Development. "In this study, we wanted to examine whether there was an impact of spanking at a neurobiological level, in terms of how the brain is developing."

You can read the entire study here, but the gist is that kids' brain activity was measured using an MRI machine as they reacted to photos of actors displaying "fearful" and "neutral" faces. What researchers found was that kids who had been spanked had similar brain neural responses to fearful faces as kids who had been abused.

"There were no regions of the brain where activation to fearful relative to neutral faces differed between children who were abused and children who were spanked," the authors wrote in a statement.


"While we might not conceptualize corporal punishment to be a form of violence, in terms of how a child's brain responds, it's not all that different than abuse," said McLaughlin. "It's more a difference of degree than of type."

It seems to make sense when you consider that hitting a child on the bottom isn't fundamentally different from hitting them anywhere else on their body. Open or closed hand, a strike is a strike, and a strike is, by definition, violence.

In full disclosure, I wasn't spanked as a child. My husband and I have also never spanked our own kids, who are now a tween, a teen, and an adult. (And quite delightful, well-behaved human beings, I might add.) The majority of our close family friends have not spanked their kids, and we've also watched those kids grow into delightful, well-behaved human beings.

When you don't grow up with spanking, the idea honestly seems very strange. I'd no sooner hit my children on the bottom as hit them anywhere else, and I've never understood why people think that a slap on the buttocks—an area that feels quite private to me—is somehow less problematic than a slap across the face. I understand that people might see spanking differently if they're raised with it, but when it isn't something you grow up with, it's just weird.

It's also just not necessary. I've seen people argue that there are certain situations where spanking is either necessary or the most effective means of addressing a behavior, usually in situations of safety. I know many parents, for instance, think a quick smack on the bottom is an appropriate response to a small child running into the road. Little kids don't understand reason, the argument goes. However, there are other ways to instill a desirable fear into a child who doesn't understand a mortal danger.

When my wee ones headed toward the road, I grabbed them and scooped them up and showed them my own fear—with some purposeful drama thrown in for good measure—"Oh my gosh, sweetie! Are you okay?! That was SO scary! I was afraid a car was going to SQUASH you! Let me look at you." Then I checked them over, head to toe, and expressed my relief that they were okay. That did the trick with all three of them.

People often mistake positive parenting for pushover parenting, but it's not. My kids have boundaries. They are taught to be respectful to everyone, me included, and to behave like civilized humans. But kids can be taught those things through non-violent means. I can't think of a single thing that spanking would address better than methods that don't involve slapping a part of someone's body—especially a part that would be considered sexually inappropriate in any other context.

As more and more research shows that spanking isn't just unnecessary but potentially harmful, parents may wish to reconsider spanking as a method of discipline, which is the message the study authors hope people take away from this research.

"It's important to consider that corporal punishment does not impact every child the same way, and children can be resilient if exposed to potential adversities," said lead study author Jorge Cuartas. "But the important message is that corporal punishment is a risk that can increase potential problems for children's development, and following a precautionary principle, parents and policymakers should work toward trying to reduce its prevalence."

No matter how great a parent you are and how well you teach your children how to behave, kids are occasionally going to be less-than-pleasurable to be around. They are human, after all. And they are engaged in an intense, years-long process of learning about being human, growing and change rapidly through various phases and stages.

As parents, it can be hard to figure out how to help them through all of that. Especially when they're pushing our own emotional buttons.

Mom and educator Dr. Chawanna B. Chambers— or "Dr. Chae," as she goes by on her website—shared a parenting tale from her own life that offers us all a beautiful example of how to teach a child who is seemingly acting disrespectful how to manage their responses. For many parents, a child talking back or being rude is met with immediate anger or sternness—perhaps an instinctual response from their own upbringing or beliefs about respecting our elders.

But for Chambers, her 6-year-old speaking rudely was an opportunity to teach a lesson about our brains and how we can head off a problematic interaction before it starts.

"I noticed that my 6-yo was being a lil rude/curt w/me, so I asked her what was up," Chambers wrote. "At first, she just looked at me, so I reiterated that I can't help her if I don't know what's wrong.


"Then I asked, 'Why are you being unkind to me? What happened?'

"She looked at me and said, 'I don't know,' and started crying. I told her, 'It's okay. Sometimes mommy just doesn't feel happy too. You're not in trouble. I just needed to know how to help.'"

Gold from the get-go. Even just asking the question, "Why are you being unkind to me?" invites a child to think through their thoughts and emotions in a way that doesn't put them in a space of fear or defensiveness. And having mom reiterate that she understands how it feels to not know why you're unhappy and share that she wants to help gives her daughter room to do this important work.

"She said, 'My brain tells me to be rude,'" Chambers went on. "I told her that's sort of how it happens for lots of people. When our emotions aren't happy, sometimes we take it out on others even when they don't deserve it.

"She asked, 'Wait. Your brain does it too?!' I told her yes, and then I asked her if I could teach her something that might help. She said yes, so I told her, 'When you aren't quite feeling right but don't want to be mean, you can say, "I'm not feeling my best self; I need a min."'"

Empathy. Compassion. Education. Concrete ideas for what to do instead of what they're doing. It's like a master class in positive, supportive parenting techniques.

Chambers continued:

"So, we practiced saying that over and over again until she felt better. She gave me a hug and stopped crying. I think about all the ways I *could've* responded, particularly a power trip bc 'I'm the adult,' but she needed to process something not even about me."

That right there is such a key thing that's easy to miss as a parent. So many times when our kids are expressing frustrations in our direction, they have nothing to do with us personally. We are merely a safe space for them to vent, and they may not even know why. That doesn't mean we should let them speak to us any old way they feel like it in the moment, but it does mean we can utilize that space to help them work through whatever they're feeling and figure out a different way of expressing themselves.

"Trying to be slower to projection or anger has really given me an opportunity to coach my children on emotional maturity," Chambers reflected. "Even at 6, she can learn how to challenge her own thoughts. She can learn how her brain works and the best ways to engage w/others."

Yes. Children are far better at this kind of emotional work than we give them credit for. It takes time and patience, but it pays off in the long run.

With a background in education, Chambers may have a leg up on many of us in terms of understanding child psychology and explaining it on a child's level, but that doesn't mean we can't all do our best to focus on empathy and education in our own parenting.

Not only does this kind of approach help kids learn how to manage their behavior, but it also strengthens bonds between parent and child. When your kiddo knows they can trust you to help them and not hurt them, when they get the message that their feelings are normal and they can learn to manage them, when they see that their mom or dad also have the same struggles they do sometimes and can help them through it, they know they've got support.

Our job is to teach them as the humans they are, not train them like animals at obedience school. And most importantly, we teach respect by exhibiting ourselves. When a child behaves in a way that's contrary to what we expect and what we've taught them, it usually means they're struggling with something. And nothing is more respectful than listening, acknowledging, empathizing, and helping when someone is clearly struggling.

Children learn what they live, as the saying goes. Thank you, Dr. Chae, for offering a beautiful example of what that looks like in action.

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