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affordable housing

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Nonprofit exposes reason behind sharp rent increases


It's no secret that there's a housing crisis in America. That's not to say that there aren't enough houses for people to live in, there are plenty of houses and apartments available, they're simply unaffordable. Over the past several years the cost of housing has increased to an amount that is so out of reach for the average person, that homelessness is on the rise as people unable to pay their rent are evicted.

While the housing prices continue to climb, wages have essentially stayed the same. This has led to people across the country making difficult decisions in an attempt to keep a roof over their heads. But most people have no idea why rental rates have skyrocketed in less than a decade. One nonprofit is exposing where this unexplained increase is stemming from with the help of the attorney generals' of Arizona and Washington D.C..

More Perfect Union is a nonprofit media organization aimed at empowering working people. Recently, the organization tackled the American housing crisis with a pretty shocking discovery.


There's a singular company behind the exorbitant housing prices in Arizona and D.C. though the states are thousands of miles away from each other. The attorney general of the District of Columbia calls the company an illegal housing cartel due to the tactics used and the money made. The company is called RealPage, which uses an algorithm that pulls from renters confidential information to skew the housing prices.

Landlords sign a contract to work with RealPage, but according to documents uncovered by the investigators, if a landlord pushes back against the rates, the company can expel them from the program. But what about all the empty units? There doesn't seem to be a concern because the rates are so high that the landlords still increase their revenue even when some apartments are empty for long periods of time.

This may feel a bit like a movie plot, but it's not science fiction. RealPage may be operating in multiple states across the country contributing to the unaffordable price of housing for American citizens.

a view of a city with tall buildingsPhoto by Gabriel Valdez on Unsplash

"We're talking about an algorithm that aggregates otherwise confidential information that the landlords have that ordinarily they would not share with their competitors," Washington D.C. Attorney General, Brian Schwalb says. "That allows then the algorithm to spit out a pricing recommendation. All designed to keep the overall market at its highest peak."

Arizona Attorney General, Kris Mayes explains, "they're not charging what the market can bear they're controlling the market. It's leading to the exacerbation of our affordability crisis, our housing crisis here in Arizona."

RealPage's practices are so concerning that the Federal Trade Commission and the Department of Justice stepped in to remind landlords and companies of antitrust laws. "Your algorithm can't do anything that would be illegal if done by a real person," the text reads on the screen, in part.

Landlords who sign up are bound by the rules set by RealPage, which state RealPage sets the rental rates, leaving landlords little option to opt out. They company even sends out "policing agents" to enforce these prices by physically checking on the landlord and leasing agents. Landlords are lured in with the promise of increased profits, some may not realize at the outset that the prices their renters would be expected to pay would be unaffordable causing some to become homeless.

But with RealPage working with landlords across the entire state, every rental property would increase nearly simultaneously, leaving renters no choice but to pay more than they can afford. In reality this may mean getting second and third jobs, foregoing important medications, pulling children out of afterschool care to allow them to care for themselves and more just to afford housing.

The problem with algorithms setting rental prices and anything else that has to do with human needs is that computer codes are not human. They don't know that Alice living in 3B is a single mom out of work because she just had a mastectomy. An algorithm doesn't factor in that Marc in the split level is having to drive an hour every day to help care for his elderly mother or that Carol on the first floor left an abusive relationship and this was the only place she could afford.

Leaving the lives of people up to an algorithm can have disastrous affects, and the lawsuit the attorney generals are bringing will highlight that concern using RealPage as the example.

This article originally appeared on 4.24.24

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Older, out, and infinitely proud: a look inside a lifesaving LGBTQ senior home.

Our LGBTQ seniors deserve better. Finally, more people are paying attention.

As a transgender woman, 65-year-old Eva Skye knows firsthand that living her truth means living in danger too. Three years ago, the only home she had was at a single room occupancy housing facility, or SRO, for those living in poverty. There, she often chose to trek up several flights of stairs to her fifth floor room instead of taking the elevator out of fear she'd be trapped and assaulted by other residents.

When I talk to Skye, her brightness fills the room with color. She's rocking a hot pink top, flashy blue fingernails, and a rainbow bracelet wrapped around her left wrist. "I’m a 65-year-old trans-queer punk mom," she explains in a gentle voice, brushing back hair dyed the color of rosé wine.

Eva Skye. Photo by Robbie Couch/Upworthy.


It's amazing what a difference a few years can make. Skye's quality of life has improved dramatically since 2014, when she moved out of the SRO and into Town Hall Apartments on Chicago's north side, one of the country's few LGBTQ-inclusive affordable housing centers for seniors.

But not every LGBTQ senior is that lucky.

Pushed back into the closet

In contrast to young Americans — a demographic coming out as LGBTQ earlier in life and in larger numbers — data and discouraging anecdotal evidence suggest LGBTQ seniors are retreating into the same closets they once escaped years prior to avoid discrimination today — whether it be at the hands of their peers, as in Skye's case, or at the hands of a senior care industry that carelessly erases them.

An alarming 2010 study discovered just 22% of LGBTQ seniors felt comfortable being "out" to health care workers. Many respondents had been harassed or refused basic services because they were LGBTQ; some, incredibly, reported being told that they were being "prayed over" or that they'd "go to hell" because of who they loved or how they identified. Instead of facing these abuses, many LGBTQ seniors said it was easier to simply blend in — even if it meant becoming invisible.

Photo by Scott Olson/Getty Images.

Elderly LGBTQ people are far more likely to live alone and far less likely to have adult children they can rely on as they age compared with their straight, cisgender peers. There's a greater chance they'll end up in nursing homes, where this type of discrimination can take place. Staff members at such care centers often don't even believe they have LGBTQ residents — not because that's actually the case but because residents often choose not to come out in such uncertain conditions.

A safe place to grow old

Walking through Town Hall's cafeteria during lunch, the nurturing, jubilant atmosphere feels worlds apart from the findings of that 2010 study.

The cafeteria in the Center on Addison. Photo by Robbie Couch/Upworthy.

Through the Chicago Housing Authority's Property Rental Assistance Program, Town Hall has been providing studio and one-bedroom apartments to low-income seniors — most of whom identify as lesbian, gay, bisexual, transgender, or queer — for over three years.

"Seniors, as they get older, tend to want to go back into the closet," confirms Todd Williams, senior services manager at the Center on Addison, which provides many programs to Town Hall residents. "They suffer from isolation, and they feel as though they can’t necessarily be themselves in their own communities."

Eugene Robbins, another Town Hall resident, understands that struggle well. Before moving in three years ago, he'd been living in a housing project a few miles away where being gay and black had its challenges to say the least.

As a proud man of color born in Selma, Alabama — where, he recalls, white supremacists threw bricks through his family's home windows — he avoids trudging through too much past heartache. But Robbins acknowledges the stains discrimination has left on his life: "As the old saying goes, when your back is against the wall, you'd be surprised at what you can do," he reflects on his time in the housing project.

"I’m happy here," he says of Town Hall. "I feel good here."

Eugene Robbins (left) and Marti Smith (right). Photos by Robbie Couch/Upworthy.

At Town Hall, residents gush about their improved lives as if the apartments were their grandchildren's straight-A report cards. Skye says living in her top-floor studio apartment, with Lake Michigan just beyond view, makes her feel like Alice in Wonderland. Marti Smith, a 72-year-old "card-carrying lesbian," considers herself "extremely lucky" to have landed there and credits Town Hall and its programs with saving her life.

Smith survived throat cancer in the late 1990s. It wasn't just a health setback, it was a financial one too. The cancer's many lingering effects were considered pre-existing conditions and — long before Obamacare — deemed her uninsurable. Smith racked up credit card debt to pay for the necessary care.

The apartments' affordable rates, along with a bevy of center services that help residents manage external costs, are invaluable. Smith has used almost every program offered through the center, she says — free of charge, of course. Residents with ailments like Parkinson's disease and juvenile diabetes — even 30-year AIDS survivors — have benefited greatly from the Center on Addison, Smith notes. "There's no way that I could ever pay back what I have gotten," she says.

Books line the wall at the Center on Addison. Photo by Robbie Couch/Upworthy.

The building's refurbished hallways, where rainbow flags and smiling faces welcome you around most corners, makes Town Hall feel like a queer oasis, safe from the systemic challenges waiting outside. The Center on Addison, which operates on the building's first floor, offers innovative programs and experiences to residents, from those more focused on socializing and well-being — like yoga, trips to the theater, and genealogy classes — to less fun (but certainly just as critical) services — such as help managing health care benefits and job readiness workshops. Programs at the center are open to LGBTQ nonresidents who live in the Chicago area too.

Scaling success beyond Chicago

Outside groups have toured Town Hall and the Center on Addison in hopes of replicating its success elsewhere, Williams says. Locally, the apartments have become astoundingly popular among seniors hoping for a coveted studio or one-bedroom: "We no longer have a waiting list," he notes. "The waiting list was so long, we actually couldn’t [continue it]."

That's the sobering punch that complements touring Town Hall: There's overwhelming demand for more places just like it and nowhere near enough facilities to accommodate. Queer seniors, with their unique needs, are more likely to live in poverty; in Chicago alone, roughly 10,000 LGBTQ seniors could potentially benefit from affordable, queer-inclusive housing. With its 80 apartment units, Town Hall simply isn't enough.

Town Hall's outdoor terrace overlooks Chicago's Lake View neighborhood. Photo by Robbie Couch/Upworthy.

Fortunately, more doors are opening for people like Skye, helping queer seniors close the closet doors for good. Along with Town Hall, facilities in cities like Philadelphia, Minneapolis, and San Francisco are blazing trails for the often overlooked demographic within the LGBTQ community; New York City is in the midst of building its first two queer-inclusive centers as well — one in Brooklyn, one in the Bronx.

"Pandora’s box has been opened," Skye says of her new take on life after moving into Town Hall. "Look out world, here I am."

If only every LGBTQ senior could say the same.