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911

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A man called 911, then his 5-year-old picked up the phone. Life-saving adorableness ensued

The old "Someone call 911!" scene in TV and movies makes stressful emergencies seem a lot easier to manage than they actually are. If you've ever been the one to make that call, you know that adrenaline comes on strong. It can give you energy and strength, but it can also make you shaky, and it can make it hard to keep a clear head while you talk to the dispatcher. You might have trouble staying calm, clearly describing the situation and your location, and following potentially life-saving instructions.

That's what makes this next story all the more incredible. A 911 call can be a scary thing, and an emergency call from a dad having chest pains and trouble breathing is no exception. But thankfully, an exchange between that dad's 5-year-old daughter and 911 dispatcher Jason Bonham turned out to be more humor than horror. If you missed hearing the recording that has repeatedly gone viral since 2010, you have to hear it now. It's perfectly timeless.

When an Indiana dad used his cell phone to called 911 and couldn't talk, his daughter Savannah picked up the phone. Remaining remarkably calm, cool, and collected, the articulate 5-year-old expertly answered Bonham's questions—and added her own hilarious commentary as well.


 911, 911 call, emergency, kids, cute, adorable, family, dad, dads and daughters, ambulance 5-year-old Savannah did an amazing job staying on the phone until medical help arrived for her dad.  Photo by Mark Boss on Unsplash  

At Bonham's request, she made sure the front door was unlocked so the emergency crew could get in. She told him about their dog, Lou Lou, who was "small" and "barks a lot," but was "friendly." She consoled her dad—who may have been in the middle of a heart attack—with "Don't worry, Dad," and "Stay calm, Dad." (Cue tears here, wow.)

She also kept the dispatcher up to speed on what was happening, repeatedly saying, "So far, so good." She asked her dad Bonham's questions, like had this ever happened before? Was he having chest pain? Was he able to breathe? She acted as mouthpiece and translator, effortlessly multitasking during the call.

But the pièce de résistance was when Savannah told Bonham that she and her dad were in their "jammies" so she'd have to change. "I don't know what I'm gonna wear, but...he really needs oxygen, real fast."

Five. Years. Old. This kid is seriously something else. Watch:


  - YouTube  www.youtube.com  

Recordings and news clips of the call have racked up millions and millions of views. People just can't believe Savannah's remarkable poise and adorable wit.

"That moment you know you won as a parent," a YouTube commenter said.

"This little girl is extremely bright, & has NOT been raised with a lot of mombo-jumbo baby-talk ; the parents have done a great job of raising a very articulate child" another added.

"This brought tears to my eyes the way she looked after her daddy," someone wrote.

"I defy anyone not to shed a tear when she says 'don't worry Dad!' That is pure perfection," added another.


@crimewave_911

Savannah Hensley, an incredibly brave 5-year-old girl, called 911 to get help for her father, who was experiencing chest pains and was having trouble breathing. The 911 dispatcher was surprised and even thankful for how calm Hensley was in the situation. She was only 5 years old but very composed and aware of the situation at hand. Frank, her father, was in no position to speak, but Savannah was up to the job. What 911 dispatcher Jason Bonham didn't expect was for Savannah to keep him entertained #911 #911call #fyp #fypシ #fypシ゚viral #fypage #crime #crimestories #crimejunkie #brave #saved #story #viral #police

Bonham said he was surprised by how Savannah handled the call. "Most people when you talk to them, they're hysterical," he told Eyewitness News. "Every time I've listened to it it's amazing. She's just a little person."

Thankfully, despite the scare, everything turned out fine for Savannah's dad. When the story went viral, her mom posted on Facebook, "We are so grateful & blessed that Savannah's 911 call is still being circulated. It makes the whole entire night worth while. The more awareness it brings & the more adults that teach children what to do the better!"

The story originally occurred about 15 years ago, which makes Savannah around 20-years-old today. According to posts on her mother's Facebook profile, Savannah looks happy and thriving in her normal, everyday life, despite the story picking up new viewers every single year.

Well done teaching that kiddo, mom and dad. She was truly amazing. And kudos to Jason Bonham for the masterclass in talking a child through a life-threatening emergency. Thanks to these two heroes, everything turned out A-OK for this Indiana family.

This article originally appeared four years ago. It has been updated.

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Ford

No one likes to imagine what would happen if they were in a serious car accident.

Chances are that most of us will get into some sort of collision at some point, whether minor or more serious. Estimates from the car insurance industry say collisions happen to most longtime drivers three to four times during their driving lifetimes.

Fortunately for us, there are people like David Hatton who have devoted their career to developing technology to provide drivers peace of mind.


David and his team at Ford have created a feature called SYNC 911 Assist® to change how car accidents are communicated to and handled by authorities — for good. 

With the 911 Assist® feature, you don't have to call 911 in the event of a collision. Instead, your car calls for you.

Imagine you're driving to meet an old high school friend for dinner. Another driver runs a red light and plows into you, and your airbags deploy. You are scared, disoriented, maybe even injured — and the only way to get help is to hope someone saw the accident and will call 911 or to find your phone and call for help yourself. 

With SYNC 911 Assist®, instead of having to find a phone to dial 911 for help, the information about your collision is instantly delivered through your car's Bluetooth system: where you're located, what part of your car was affected, even how many seat belts were in use. It'll connect you directly to a 911 operator — no effort on your end required.

If your Bluetooth® is turned off, SYNC can turn it on. If your "Do Not Disturb" setting is on and your phone is offline, it will look for any previously paired phone that was connected to the system. Ford engineers looked at scenarios that could go wrong and engineered SYNC 911 Assist® to make them go right.

SYNC 911 Assist® in action. All images via Ford, used with permission.

It's making a huge impact.

Since SYNC 911 Assist® launched, Hatton has been receiving letters from people thanking him for his work — letters such as this one, from a gentleman in Texas: 

"I live in rural, central Texas with beautiful country, rolling fields and low water crossings. 

I cannot remember the events of the accident that nearly killed me. After an impact to my head the next thing I remembered was waking up in an Austin hospital. I was told my car was upside down in a river and filling up with water when I was pulled out. If Sync had not dialed 911 I would certainly have perished at the bottom of that river."

David Hatton reading a letter from a Ford owner who benefited from SYNC 911 Assist®.

Your vehicle directly contacting 911 is a new standard in road safety — one that makes a lot of sense.

Before this system was developed, a 911 call would be directed through a call center before actually reaching a 911 operator. Anyone who has been in an emergency situation knows that can take time — time that, in some cases, can make all the difference.

Getting in a car wreck is an unexpected and scary experience. Anything that can get help where it's needed faster is a huge step in the right direction.

SYNC 911 Assist® is an inspiring example of how passionate people and companies can create technology that makes our lives better.​