Ryan Metzger and son Owen
This question isn’t rhetorical for me; it’s been the motivation behind how I’ve spent the past five years of my life. It started when my son Owen asked me how we could recycle our dead batteries where we live in Seattle. After making a few phone calls and realizing how complicated it was, we made it a weekend project to pick up our neighbor’s batteries along with other hard-to-recycle items.This novel approach of having your hard-to-recycle stuff “carpool” with your neighbors quickly caught on in Seattle. Our rapidly growing community was looking at their junk drawers with new eyes, felt inspired to be part of something bigger, and kept asking what else we could pick up.
This enthusiasm turned my family’s passion project into Ridwell, a company whose mission it is to make it easy to deal with hard-to-recycle materials like plastics, light bulbs, batteries, & more. We pick up where curbside recyclers leave off, providing our members in six states with a way to recycle and reuse materials right from their doorsteps. In 2022 alone, our community kept more than one million pounds of hard-to-recycle plastic film out of landfills. To date, we’ve kept more than ten million pounds of hard-to-recycle materials from going to waste. All of this impact started with a simple, optimistic reframe. Instead of dwelling on what our curbside service couldn’t take, we instead asked ourselves how we could help.
Ryan Metzger, Founder and CEO of Ridwell
Via Ridwell
It’s been a lot of work to be sure, but what’s kept me motivated on this journey has been learning about all of the exceptional efforts happening elsewhere to make recycling work better for everyone. Our elected officials are creating new policies that powerfully shift market incentives, like Maine’s law that makes companies pay for their own recycling or California’s law that creates more demand for recycled plastic. Engineers are developing new ways to recycle tricky plastics, while citizens across the country are raising awareness about the need for government and corporations to do more.
The longer I’ve worked in the recycling space, the more I’ve found allies and collaborators who are finding surprising uses for materials that used to be dismissed as trash. Trex has pioneered a method of turning soft plastics like grocery bags into high-performance decking for homes. Companies like ByFusion and Arqlite are turning multilayer plastic packaging once considered unrecyclable into building materials and hydroponics gravel. The types of innovations we’ll need to solve our recycling crisis are all around us; we just need to keep connecting these pockets of innovation into a more holistic system of reuse and recycling.
So while the news cycle around recycling can often feel overwhelming, I always encourage people to use these grim statistics as motivation to lean into the challenge and look for solutions. For some people, that’s calling their legislators, and for others, it’s coming up with new packaging that has a smaller environmental footprint. For those of us at Ridwell, it’s about how we can help make it easy for households to keep hard-to-recycle materials out of the landfill. As the past decade has shown us, the overwhelming “Pacman-shaped” chunk of the pie chart often shows us where the most impactful innovations must come from and where the next wave of businesses must focus. Yes, we are at an inflection point when it comes to addressing the problems posed by excessive waste in this country. To be honest, I’ve never felt more optimistic that we have what it takes to address this problem, together.
Ryan Metzger is a guest contributor to Upworthy and founder and CEO of Ridwell
Insurance companies can withhold pay for trans doctors and one doctor is fighting back.
Najberg told Upworthy that on six different occasions, she and her billing company attempted to rectify the situation to no avail. These aren't small companies that may have never encountered such a request. In fact, many Americans with insurance are likely covered by one of the companies she's currently challenging. "Human, Cigna and Aetna flat out refused, but Medicaid, BlueCross BlueShield changed it immediately so it clearly has been approved through national databases," Najberg said.
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The insurance companies' refusal to pay has been hurting Najberg and her practice, UrgentEMS, located in Shreveport, Louisiana. "My clinic treats everyone, but we aim towards communities that are underinsured and uninsured. I don’t have money to pay my rent next month because of this," the doctor told Upworthy.
Najberg explained that between the three major insurance companies, she is currently owed nearly $200,000 in unpaid claims. Of course, she could turn patients who have these particular insurances away, but for Najberg, that's not an option because she focuses on serving those who are underinsured and people in marginalized communities. She currently has over 100 trans patients who need continued healthcare with someone who makes them feel safe.
During the height of the pandemic, her clinic served as a place where people could get COVID-19 treatment, with Najberg proudly saying she treated everyone across the political spectrum. Najberg has built such a reputation on TikTok for her openness and ability to present public health issues in a relatable way that CDC officials have contacted her for pointers on how to engage the public.
But none of that matters if she can't keep her doors open, and the fear that comes from recognizing that possibility keeps her up at night. Through tears, Najberg expressed her concerns for the most vulnerable population she treats, saying, "I'll likely have to sleep in my car, and what about my trans patients? If my clinic closes, a few of them may kill themselves."
Dr. Najberg runs a clinic in Shreveport, Louisiana.
Courtesy of Dr. Tiffany Najberg
Najberg actually found herself in the position to lose everything last month after once again not being paid, but thankfully someone anonymously paid the rent on her office space, which costs around $5,000 a month. Recently, she has relied on donations from her followers in order to keep her doors open until she wins her fight with the insurance companies.
During the interview, Najberg informed Upworthy that one insurance company is now complying. "Aetna has started processing all the back claims and a new contract has been signed. I have no retirement anymore. I have no savings. I’ll never own property. For a lifetime to be wiped away over a name change is ridiculous," Najberg said.
A name change isn't uncommon. People change their names for multiple reasons, the main one being marriage, so it would stand to reason that insurance companies know how to navigate name changes within their system. What makes this name change so different if other companies had no issue?
It took Najberg months of phone calls to find out the reason for her denials was due to her name change and she was advised to submit under her dead name. But submitting an insurance claim under a different name than your own is insurance fraud and kind of illegal, she protested.
For Najberg, who's had a lifelong passion for helping people, the fight isn't just for herself.
"If they’re doing this to me, they have to be doing this to other people. If they get away with this, they’ll do it to other trans providers," Najberg told Upworthy.
If you'd like to support Dr. Tiffany in her fight against the insurance companies, you can sign her petition here, and if you'd like to donate to help her pay rent and get needed medical supplies, you can do that here.