They fled their home with just their pets and some clothes. Then strangers stepped in.

Driving back to her apartment in Gatlinburg, Tennessee, last Monday afternoon, Rachel Gilliam weaved her way through smoke so thick she couldn't make out the mountains south of town.

Wildfires burn outside Gatlinburg, Tennessee. Photo by Brian Blanco/Getty Images.

"Everything had this brown and yellow haze to it, like there was a sepia filter over the world," Gilliam says.


When she arrived home, she called local police and emergency services, who told her that no evacuations were planned. Gilliam's wife, Jess, who had just finished her shift at the distillery where they both work, wasn't willing to wait for an update:

"We need to go," Jess said.

Gilliam grabbed the couple's dog, their two cats, some clothes, and a bag containing their birth certificates and marriage license and fled north to Jess' parents in Knoxville, where they watched the next part of the story unfold on television and through panicked calls and text messages from friends.

Gilliam's apartment complex, after the fires. Photo by Rachel Gilliam.

Wildfires blew into town, killing at least 14, injuring dozens, and destroying hundreds of homes, including the apartment complex where the couple had just moved two months prior.

"It was like a bad dream. It was completely heart-wrenching," Gilliam says.

Just a few miles away in Knoxville, Lacy Mellon and her husband Jonathan were following the same news reports with growing alarm.

A Tennessee native and real estate agent, Mellon regularly rents out two spare bedrooms in her home, and a bungalow listed on Airbnb as, "good for couples, solo adventurers, business travelers, families (w/ kids), big groups, & furry friends (pets)!"

With no guests on the horizon, she saw a better use for the empty space.

"This is my home and these are my people," Mellon says. Hoping to provide some relief to residents displaced by the fires, she sought out a friend who works at Sugarlands Distillery, the same Gatlinburg distillery that employs Rachel Gilliam and her wife.

"I immediately texted her and asked if she knew anyone directly needing housing and told her about our open home," Mellon explains. The friend referred her to Gilliam, who moved into Mellon's bungalow with her pets soon after.

Mellon's bungalow. Photo by Lacy Mellon.

"I have no words to describe how amazing it felt to have a safe place to live and for the animals to be at no charge," Gilliam says.

In the wake of the Gatlinburg fires, Airbnb has made it easier for its Tennessee hosts to offer their properties to evacuees free of charge.

According to a statement from the company's head of global disaster relief, the Disaster Response Tool will be available to hosts in the Knoxville and Gatlinburg areas through Dec. 13. Airbnb activated the function after Hurricane Matthew slammed the southeastern United States in October.

A review of the site on Monday morning showed dozens of listings available to evacuees in Knoxville, and several more in the surrounding areas.

"I want her to know she has people in Knoxville now, and we are here for whatever she needs." — Lacy Mellon

Amanda Lane, a nursing student at University of Tennessee, saw donating her space as an alternative to giving money or purchasing other needed items for evacuees, which she can't afford.

"I personally feel like I've lost part of my 'home,' but I can't imagine actually losing my house as well," Lane, who grew up camping and hiking near Gatlinburg, says. "I am devastated watching the news, seeing all of the damage, and I really just wanted to be able to help out in anyway that I can."

Others, like Liz Candlish, who operates the Glenwood Inn in Knoxville with her husband J.R., praised the company for making it easy to assist with relief efforts. "I really feel for all the people who lost everything in the fires and since we have the space, would love to offer it to help out," she explains. "We can't imagine what it would be like to have our house burn down, especially right before Christmas."

This is just one of many ways locals are coming together to provide relief to evacuees from the fires.

Other Knoxville businesses have been active in assisting the recovery effort, including local food truck Oishii Knox, which has been giving away free meals to first responders and Liberty Ink Tattoo, which created a special design, with all proceeds going to the Gatlinburg Relief Fund.

Last week, singer Dolly Parton, whose Dollywood amusement park sits right outside Gatlinburg, announced a fund to provide residents who lost their homes, like Gilliam, $1,000 per month for six months to help them re-establish themselves.

Mellon, who manages a Facebook group for Airbnb hosts in the local area, praised the Knoxville community for rallying to support their neighbors.

For her part, she said she plans to take Gilliam out for dinner and host her until she gets back on her feet.

Lacy Mellon and husband Jonathan. Photo by Lacy Mellon.

"I want her to know she has people in Knoxville now, and we are here for whatever she needs."

Gilliam said she's enormously grateful to Mellon for putting her and Jess up and to Sugarlands Distillery for its support.

According to Gilliam, the company has pledged to help her and Jess find permanent housing in Gatlinburg. The couple is committed to returning, and Gilliam hopes that visitors will continue seek the city out — as she and Jess did many times early in their relationship, before they lived there — despite the tragedy.

Gilliam (R) and wife Jess (L). Photo by Rachel Gilliam.

From time to time, Gilliam regrets what was lost in the fire — her grandfather's handkerchiefs, a collection of Disney and Star Wars memorabilia, and hundreds of movies. Still, she's thankful for what wasn't.

"Things are just things, but we are safe, and that's what matters."

True

2020 was difficult (to say the least). The year was full of life changes, losses, and lessons as we learned to navigate the "new normal." You may have questions about what the changes and challenges of 2020 mean for your taxes. That's where TurboTax Live comes in, making it easy to connect with real tax experts to help with your taxes – or even do them for you, start to finish.

Not only has TurboTax Live helped millions of people get their taxes done right, but this year they've also celebrated people who uplifted their communities during a difficult time by surprising them with "little lifts" to help out even more.

Here are a few of their stories:


Julz, hairdresser and salon owner

"As a hairdresser and salon owner, 2020 was extremely challenging," says Julz. "Being a hairdresser has historically been a recession-proof industry, but we've never faced global shut down due to health risk, or pandemic, not in my lifetime. And for the first time, hairdressers didn't have job security."

Julz had to shut down her salon and go on unemployment benefits for the first time. She also had to figure out how she was going to support herself, her staff and her business during this difficult time. But many other beauty industry professionals didn't have access to the resources they needed, so Julz decided to help.

"My business partner and I began teaching basic financial literacy to other beauty industry professionals," she says. "Transitioning our business from behind the chair to an online academy was a challenge we tackled head-on so that we could move hairdressers into this new space of education, and create a more accessible curriculum to better serve our industry.

Julz connected with a TurboTax Live expert who helped her understand how unemployment affected her taxes and gave her guidance on filing quarterly estimated taxes for her small business. "I was terrified to sit at a computer and tackle this mess of receipts," Julz says, so "it was great to have some virtual handholding to walk me through each question."

In addition to giving Julz the personalized tax advice she needed, TurboTax Live surprised her with a "little lift" that empowered her to help even more beauty professionals. "When my tax expert Diana surprised me with a little lift, I was moved to tears," says Julz. "With that little lift, I was able to establish a scholarship fund to help get other hairdressers the education they deserve."


Alana, new mom

Alana welcomed her first child in 2020. "I think my biggest challenge was figuring out how to be a mom, with no guidance," she says. "My original plan was to have my mom by my side, teaching me the ropes, but because of COVID, she wasn't able to come out here."

She was also without a job for most of 2020 and struggled to find something new.

So, Alana took it as a sign: she decided to launch her own business so she could support her new baby, and that's exactly what she did. She started a feel-good company that specializes in creating affirmation card decks — and she's currently in the process of starting a second, video-editing business.

TurboTax Live answered Alana's questions about her taxes and gave her some much-needed advice as she prepared to launch her businesses. Thanks to their "little lift," they provided her with a little emotional support too.

"I got my mom a plane ticket to finally [have her] meet [my daughter] for her first birthday," Alana says. "I was also able to get a new computer," which helped her invest in her new business and work on her video editing skills. "It's helped my family and me so much," she says.


Michael, science teacher

When schools shut down across the country last year, Michael had to learn how to adapt to a virtual classroom.

"As a teacher, I had to completely revamp everything," he says, so that he could keep his students engaged while teaching online. "At the beginning, it was a nightmare because I had no idea. I had to go from A-Z within a couple of weeks."

Michael's TurboTax Live expert answered his questions about how working from home affected his taxes and helped him uncover surprising tax deductions. To top it all off, his expert surprised him with brand new science equipment and supplies, which allowed him to create an entire line of classes on YouTube, TikTok, Instagram, and Facebook. "Now I can truly potentially reach millions of children with my lessons," he says. "I would never have taken that leap if not for the little lift from TurboTax Live."



Ricky, motivational youth speaker

As a motivational speaker, Ricky was used to doing his job in person, but, he says, "when COVID-19 hit, it altered my ability to travel and visit schools in person [because] schools moved to fully virtual or hybrid models."

He knew he had to pivot — so he began offering small virtual group workshops for student leadership groups at middle and high schools.

"This allowed me to work with student leaders to plan how they would continue making a positive impact on their school community," he says. He wasn't sure how being remote would affect his taxes, but TurboTax Live Self-Employed gave him the advice and answers that he needed to keep more money in his pocket at tax time — and the little lift he received from them has helped him serve even more students.

"[It] has been a major blessing," he says "There will be multiple schools and student groups from across the country that I can hold leadership workshops with to empower them with the tools to be inspirational leaders in their school, community, and world."

Plus, he says, it was great knowing he had an expert to help him figure out how being remote affected his taxes. "I felt confident and assured in the process of filing my taxes knowing I had an expert working with me, says Ricky. "There were things my expert knew that I would not have considered when filing on my own."

Filing your taxes doesn't have to be intimidating, especially after a year like 2020. TurboTax Live experts can give you the "little lift" you need to get your taxes done. File with the help of an expert or let an expert file for you! Go to TurboTax Live to get started.

via The BC Cancer Foundation

Testicular cancer typically affects men between the ages of 16 and 44 and is the most common solid tumor to occur in men of this age group. These tumors grow rapidly and can double in size in just 10 to 30 days.

The disease is potentially fatal if not discovered early and accounts for about 11%-13% of all cancer deaths of men between the ages of 15-35. An estimated 9,60 people were diagnosed with testicular cancer in 2020, resulting in around 440 deaths.

So it's incredibly important for people with testicles to check themselves regularly.

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True

2020 was difficult (to say the least). The year was full of life changes, losses, and lessons as we learned to navigate the "new normal." You may have questions about what the changes and challenges of 2020 mean for your taxes. That's where TurboTax Live comes in, making it easy to connect with real tax experts to help with your taxes – or even do them for you, start to finish.

Not only has TurboTax Live helped millions of people get their taxes done right, but this year they've also celebrated people who uplifted their communities during a difficult time by surprising them with "little lifts" to help out even more.

Here are a few of their stories:


Julz, hairdresser and salon owner

"As a hairdresser and salon owner, 2020 was extremely challenging," says Julz. "Being a hairdresser has historically been a recession-proof industry, but we've never faced global shut down due to health risk, or pandemic, not in my lifetime. And for the first time, hairdressers didn't have job security."

Julz had to shut down her salon and go on unemployment benefits for the first time. She also had to figure out how she was going to support herself, her staff and her business during this difficult time. But many other beauty industry professionals didn't have access to the resources they needed, so Julz decided to help.

"My business partner and I began teaching basic financial literacy to other beauty industry professionals," she says. "Transitioning our business from behind the chair to an online academy was a challenge we tackled head-on so that we could move hairdressers into this new space of education, and create a more accessible curriculum to better serve our industry.

Julz connected with a TurboTax Live expert who helped her understand how unemployment affected her taxes and gave her guidance on filing quarterly estimated taxes for her small business. "I was terrified to sit at a computer and tackle this mess of receipts," Julz says, so "it was great to have some virtual handholding to walk me through each question."

In addition to giving Julz the personalized tax advice she needed, TurboTax Live surprised her with a "little lift" that empowered her to help even more beauty professionals. "When my tax expert Diana surprised me with a little lift, I was moved to tears," says Julz. "With that little lift, I was able to establish a scholarship fund to help get other hairdressers the education they deserve."


Alana, new mom

Alana welcomed her first child in 2020. "I think my biggest challenge was figuring out how to be a mom, with no guidance," she says. "My original plan was to have my mom by my side, teaching me the ropes, but because of COVID, she wasn't able to come out here."

She was also without a job for most of 2020 and struggled to find something new.

So, Alana took it as a sign: she decided to launch her own business so she could support her new baby, and that's exactly what she did. She started a feel-good company that specializes in creating affirmation card decks — and she's currently in the process of starting a second, video-editing business.

TurboTax Live answered Alana's questions about her taxes and gave her some much-needed advice as she prepared to launch her businesses. Thanks to their "little lift," they provided her with a little emotional support too.

"I got my mom a plane ticket to finally [have her] meet [my daughter] for her first birthday," Alana says. "I was also able to get a new computer," which helped her invest in her new business and work on her video editing skills. "It's helped my family and me so much," she says.


Michael, science teacher

When schools shut down across the country last year, Michael had to learn how to adapt to a virtual classroom.

"As a teacher, I had to completely revamp everything," he says, so that he could keep his students engaged while teaching online. "At the beginning, it was a nightmare because I had no idea. I had to go from A-Z within a couple of weeks."

Michael's TurboTax Live expert answered his questions about how working from home affected his taxes and helped him uncover surprising tax deductions. To top it all off, his expert surprised him with brand new science equipment and supplies, which allowed him to create an entire line of classes on YouTube, TikTok, Instagram, and Facebook. "Now I can truly potentially reach millions of children with my lessons," he says. "I would never have taken that leap if not for the little lift from TurboTax Live."



Ricky, motivational youth speaker

As a motivational speaker, Ricky was used to doing his job in person, but, he says, "when COVID-19 hit, it altered my ability to travel and visit schools in person [because] schools moved to fully virtual or hybrid models."

He knew he had to pivot — so he began offering small virtual group workshops for student leadership groups at middle and high schools.

"This allowed me to work with student leaders to plan how they would continue making a positive impact on their school community," he says. He wasn't sure how being remote would affect his taxes, but TurboTax Live Self-Employed gave him the advice and answers that he needed to keep more money in his pocket at tax time — and the little lift he received from them has helped him serve even more students.

"[It] has been a major blessing," he says "There will be multiple schools and student groups from across the country that I can hold leadership workshops with to empower them with the tools to be inspirational leaders in their school, community, and world."

Plus, he says, it was great knowing he had an expert to help him figure out how being remote affected his taxes. "I felt confident and assured in the process of filing my taxes knowing I had an expert working with me, says Ricky. "There were things my expert knew that I would not have considered when filing on my own."

Filing your taxes doesn't have to be intimidating, especially after a year like 2020. TurboTax Live experts can give you the "little lift" you need to get your taxes done. File with the help of an expert or let an expert file for you! Go to TurboTax Live to get started.