service dogs

Service dogs are professionals who are trained to be attentive, helpful and extremely well-behaved for their owners who rely on them for everyday living. They aren't easily distracted and have solid control over their impulses because their job performance is vital to humans who need them. No one wants a service dog going rogue.

But underneath all of that self-control and professionalism, service dogs are still dogs, as an adorable reunion on a Disney cruise ship makes delightfully clear.

Who doesn't love Pluto? Giphy GIF by de Wannebiezz

Ashton McGrady is a content creator who shares her adventures with her Golden Retriever service dog, Forest, who has an affinity for Disney characters. In one video, she shows Forest choosing his own stuffy at a Disney gift shop, even putting the money on the counter to pay for it himself. But another video of Forest being reunited with his favorite character, Pluto, has people the world over feeling his joy vicariously.

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Ashton calls Forest her "best pal and lifesaver," and it's clear from her videos that they make a great team. People loved seeing the good doggo get to let loose and enjoy a romp with Pluto and how the cast member interacted with him as well.

"Those dogs are such good pups and work so hard to keep their owners safe, it’s nice to see them play for a bit ❤️"

"This is the most golden retriever golden I’ve ever seen 🥰🥰🥰"

"i just know the actor under the costume was having the best day ever."

Pluto agrees. Giphy

"DID PLUTO WAG HIS OWN TAIL??? This is the best thing I’ve seen all day"

"It's like the Disney hug rule applies to dogs...but it's play with them until they are done."

The "Disney hug rule" referenced here is an apparently unofficial "rule" that DIsney cast members when dressed in character don't end a child's hug until the child let's go—basically letting the child hug the character as long as they want to. It's not an actual rule, but it's a thoughtful practice some cast members use to make sure their young guests don't leave a character meet disappointed.

For Forest, the equivalent is playing until he (or his owner—he's on the job, after all) decides he's done.

This isn't the first time Forest has had a touching reunion with Pluto. Ashton shared another video with a similar interaction—it's clear that Pluto truly is Forest's bestie.

Ashton also uses social media to educate people about service dogs, as there are a lot of misunderstandings out there about what service animals are, how they work, and where they are allowed to be.

Though service dogs and their owners will often naturally form a bond, a service dog is not a pet; it's a working animal that assists a person with disabilities or health conditions. In fact, service animals are considered medical equipment, in the same category as a wheelchair or an oxygen tank, and they are allowed to go anywhere the person they are serving would normally be allowed to go—even if other animals are not allowed. As the Americans with Disabilities Act website states: "Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is allowed to go."

Service dogs are sometimes confused with emotional support animals, but they are not the same thing. Service animals are trained to do specific tasks related to mitigating a person's disability, which could range from recognizing when their owner is needing medical attention to reminding them to take a medication to guiding them around an obstacle or across a street.

There are some guidelines and laws that govern how the general public as well as private businesses should interact with service animals. First, no one should pet a service animal unless their handler specifically invites them to. Second, there are only two questions a business owner or their staff members are allowed to ask a person with a service dog: 1) Is the dog a service animal who is required because of a disability? And 2) What work or task has the dog been trained to perform? They are not allowed to ask for documentation, ask what disability the person has or ask that the dog demonstrate what they can do.

For people who need them, service animals like Forest are a vital part of living a full life. They are also working professionals who deserve a break now and then, so it's fun to see this good doggo having the time of his life with his buddy, Pluto.

You can follow Ashton on TikTok and YouTube.

This article originally appeared in January.