upworthy

appreciation

Her delight at finding a snack she liked has people in stitches.

In the age of Amazon and other online retailers, delivery drivers have become an integral part of our lives. But most of us rarely interact with the people who drop packages at our door via UPS or FedEx or USPS, and if we do, it's usually only for a few seconds. We might manage a friendly "Good afternoon!" or quick "Thanks a bunch!" as they hustle to and from their vehicle, always rushing to fulfil their quota as efficiently as possible.

Delivery folks work hard. They're on their feet much of the day, traipsing up hundreds of front walks a week, through all kinds of inclement weather. Yes, it's their job and they're paid to do it, but it's always nice to have your work seen and appreciated, which is one reason a video of UPS driver discovering a sweet treat on a customer's front porch went viral last holiday season.

Another reason is that it's just hilariously adorable.

A doorbell camera caught a UPS driver wearing a holiday bauble headband walking up to the door and dropping off a package as she talks to herself. After she takes a photo of the delivery, she sees that the customer had left a little tray of drinks and snacks, and her exclamation of, "Oooh, do I see honey bunny?" is a sign of the hilarity to come.

Watch her reaction and the way she joyfully make her way back to the truck.

Unsurprisingly, people are in love with the driver and her giddy goofiness.

"I literally laughed out loud at her crazy walk back to the truck. I need more people like her in my life."

"I have a friend like that, he just makes my day every time we see each other. 😂"

"That is way adorable! Simple act that makes the day of a random person <3."

"I don’t know anything else about her but she’s my new fave human."

"OMG she reminds me of our mail carrier so much. We leave her cookies at Christmas and she always does a little happy dance that day."

mail, delivery, ups, happy, dance Its Mail Time GIF Giphy

Delivery drivers and former delivery drivers shared that these kinds of gestures really do mean a lot.

"As a former delivery driver, i want you to know that if you leave snacks and drinks out for us, we love you to the moon and back. 💜"

"Driving for Amazon paid my rent for 10 months. Not exaggerating when I say that it was a dark time in my life. Snacks made me smile. every. single. time."

"I mean... I literally took something from every house that had stuff out. I worked 10-12hrs+ during the holidays... I needed every calorie I could get walking 20-30miles a day."

"Even when I didn't take them I appreciate them. it's like seeing a sign that says we love delivery drivers."

"I'll tell you what, the people who leave food got me through my holidays as a postal carrier. Nothing slaps harder than an ice cold redbull and bag of pretzels and ice cold bottle of water that was left in a cooler. I had a lady who asked me what I liked and then had sperate bags labeled "Mail carrier USPS" and "UPS GUY" and "FED EX GUY" with our preferred snacks. She asked me what my favorite ice cream was and she knew my mile long loop and knew when I parked, I'd be done in 15mins, so, she'd be waiting at the truck every day all summer with an ice cream and a napkin.

There are some people who just f---ing make the day feel worth it, if you are one of these people, you are what makes delivering mail worth it. We do notice the nice things you do for us, THANK YOU."

"I do this during the summer. I'm in Texas so it's routinely over 100°F. I'm always trying to make sure there are cold drinks for our postal workers and delivery people."

"I do it during Australian Christmas. 40c/100f plus on a December day. Coke water and Gatorade always gone by lunch."

It's a good reminder that it doesn't take a lot to show appreciation and make someone's day. These kinds of positive interactions, even when asynchronous and not directly face-to-face, are an important part of building the kind of world we all want to live in.

kindness, goodness, connection, people, gif I Feel This Love GIF by Cynthia Erivo Giphy

This story originally appeared last year.

What to do when that inner spark inside you feels like it's fading away.

Why do you feel unmotivated? The answer isn't always clear. Could it be your diet, sleep, a lack of time with friends, not drinking enough water, or some mysterious combination? Sometimes, low motivation manifests as mindlessly scrolling on your phone or struggling to focus after lunch. But sometimes, it runs deeper than that. Ask yourself: Have you ever felt your work energy slowly draining, yet couldn't identify why? You're still capable of basic tasks. You show up on time and complete your work adequately—no one else notices anything wrong. But that inner spark that once drove you—the one that used to burn so bright—flickers and dims with each passing day. You start to feel just like this famous GIF from The Simpsons.

You're not alone. There's a name for what you're experiencing—it's called “quiet cracking”—and according to recent research from TalentLMS, a staggering 54% of employees feel this same squeeze, as if someone is slowly dimming their inner light. Unlike “quiet quitting,” where employees consciously choose to do only what their job requires—nothing more, nothing less—quiet cracking is far more subtle and sneaky. It's not a deliberate choice, but rather a gradual erosion of job satisfaction that happens so silently, you might not even notice the cracks forming. But here's the good news: once you recognize it, you can identify the causes and find the right solution to piece yourself back together. Your unique spark isn't gone forever—it's just waiting to shine again.

What is quiet cracking, exactly?

Think of a slow leak in a tire. At first, everything seems normal—the tire functions and gets you where you need to go. But gradually, that tiny leak deflates the tire until one day you realize you’ve been driving around all this time with a flat. No wonder it’s been so hard. Quiet cracking works the same way with your workplace satisfaction. Quiet cracking is the leak in the tire that is your workplace satisfaction. Or, as the researchers at TalentLMS put it, quiet cracking is “the erosion of workplace satisfaction from within.”

stress, overwork, quiet cracking, employees, dissatisfactionQuiet cracking and burnout are different. Photo credit: Canva

Unlike burnout or quiet quitting, quiet cracking differs from other workplace issues because its symptoms are hard to spot. It's slow, gradual nature silently chips away at your self-worth and motivation. This erosion of motivation, workplace engagement, and well-being can leave you feeling confused, stuck, unheard, and unsure about your future.

For employers who might dismissively ask “Who cares?”, the answer is clear: quiet cracking has been shown to follow a predictable pattern—disengagement leads to decreased productivity, which ultimately results in resignation. Gallup reports that disengaged employees cost the global economy $8.8 trillion annually (nearly 9% of total GDP) due to workplace unhappiness. What was once an individual concern becomes a significant organizational issue—and failure.



7 common causes of quiet cracking

  1. Lack of recognition and appreciation: Like the clip from The Devil Wears Prada demonstrates, when your contributions consistently go unnoticed, motivation begins to slink away. You might work late on projects and pour your heart into your work, yet receive not even a simple “Thank you.” And while employees aren't seeking constant praise, research shows that those experiencing quiet cracking are 68% less likely to feel valued and recognized at work compared to their peers—meaning they need something.
  2. Insufficient training and development: Research shows that employees who haven't received training in the past year are 140% more likely to feel insecure about their jobs. When the company you dedicate 40+ hours to each week shows no interest in your professional development, your motivation begins to wither. Being asked to adapt to new technologies or processes—whether it's learning new task management software or adjusting to increased office time—without proper training is like being thrown into deep water without swimming lessons. Soon, anxiety and confusion spiral, making your entire work life feel overwhelming.
  3. Managers who can't connect and poor communication: Nearly half (47%) of employees experiencing quiet cracking report having managers who are unresponsive and inattentive to their concerns. When these employees vulnerably share their struggles or ideas, they're met with managers who are constantly distracted, dismissive, or unreachable. The crack begins to widen into a chasm.
  4. Unclear expectations: 15% of employees say they don't clearly understand what's expected of them. In today's rapidly changing, AI-adapted workplace, this confusion only makes things worse.
  5. Overwhelming workloads and mounting stress: One of the top three concerns that drive job insecurity is overwork. With 29% of workers reporting unmanageable workloads, it's no wonder that many employees are quietly cracking under the pressure.
  6. Career uncertainty: While 82% of employees feel secure in their current positions, only 62% feel confident about their future at their company. This 20-point gap reveals a profound disconnect: employees are questioning, “Where do I fit in the company's future?” When they can't find an answer, quiet cracking sets in—and motivation vanishes.
  7. Fear and isolation around change: It's a rapidly changing world. A Pew Research survey found that 52% of workers worry about AI's impact on their jobs, while another 32% fear reduced employment opportunities. When change feels more threatening than exciting—and you're facing it alone—that fear gradually corrodes your confidence.

stress, overwork, quiet cracking, employees, dissatisfactionLuckily, quiet cracking is fixable. Photo credit: Canva

How to fix quiet cracking

The good news? Quiet cracking is preventable—and fixable—with the right mindset and approach from management. First, establish what experts call “psychological safety” at work: an environment where people feel comfortable sharing concerns without fear of judgment. This means ensuring they feel truly heard. When a team member opens up to you, give them your complete attention—yes, it's fine to ignore Slack or Teams for a few minutes, we promise—and listen actively to what they're saying.

Recognition doesn't need to be expensive or elaborate. Adults don't expect you to pin their photo to a wall or offer praise without meaning. A simple “nice work” or “I noticed the extra work you put into that report” can make a significant impact. Make appreciation a daily habit rather than a special occasion. For workplace growth, invest in continuous learning opportunities—even brief 15 to 20-minute sessions—regardless of whether some employees say they “don't need them."


If you're personally experiencing quiet cracking and aren't sure how to discuss it, schedule a one-on-one meeting with your supervisor to share your feelings. If you don't have that kind of relationship with your supervisor or don't feel comfortable having this conversation, you can share this article or the original TalentLMS study—it explains why employees experience these feelings and offers constructive steps for managers, all while maintaining a blame-free approach.

Because as Nikhil Arora, CEO of Epignosis, the parent company of TalentLMS, reminds,

“Quiet Cracking may not be obvious at first, but over time it can wear down team energy, connection, and trust. But the solution isn’t complicated. When people feel stuck, unheard, or unsure about their future, that’s when disengagement creeps in. Giving employees space to grow—through learning, skilling, and real conversations—is one of the most powerful ways to turn things around. It not only shows people they matter, but helps them rediscover a sense of purpose and forward momentum, something we all seek at work and in life.”

Yes, quiet cracking affects many of us right now—but there's hope. By being more aware and understanding of each other's struggles, we can create workplaces where everyone feels valued and excited to contribute. The power to make positive change is in our hands.

Family

A dad's steamy shower door photo represents a sweet recognition of his wife's work

"I literally just sat there and stared at the glass and smiled. I could see it, I imagined it."

A little recognition goes a long way.

Anyone who has been a stay-at-home mom knows that it's not easy. But many people who haven't been one assume that it can't be that hard. What's so difficult about taking care of a baby or a toddler or two? Don't babies basically just lie there? Don't you have all kinds of free time while they nap?

It's hard to describe what it's like to those who haven't experienced the near-constant demands of hands-on, full-time mothering. There's no job description that compares to being a mom. It's wonderful in a million ways, but it's friggin' hard, and it's normal in those early years of staying home with wee ones to feel totally and completely spent by the end of the day.

Many moms lament that their husbands don't seem to understand why they are so exhausted when "all they do" is "just stay home" with the kids all day, which is probably why this dad's photo of a steamy shower door has resonated with so many.

It reads:

"I came home yesterday evening after working 12 hours. I went into the bathroom to get cleaned up and ready for dinner. I noticed my daughter's bassinet in the bathroom.

I asked my wife if she had put her in there, and how she did in it. She said she put her in it as she had showered during the day. We continued to talk about how good she had been and how much she's growing up and so forth.

This morning I came home from the gym and turned the shower on to get cleaned up for work. I turned to the door and saw where my wife wiped away the steam from the glass, so she could see our baby girl in the bassinet.

baby, baby in bassinet, parenting, motherhood, family lifeBabies are adorable, but they take a lot of work.Photo credit: Canva

I literally just sat there and stared at the glass and smiled. I could see it, I imagined it, it was like I was there in the room with them. I could see Heather just looking through the glass and making faces at Lottie as she smiled and played in her bassinet! I just melted!

It's so crazy to me, how the smallest things can make me so appreciative of my wife. It's the little sacrifices my wife makes for this family, that would normally go unnoticed. From caring for our daughter 24/7, to caring for me, cooking, cleaning, taking care of the animals, and taking care of herself (yeah right, there's no time for that.)

It just makes me stop and think.

I work hard. I work long 10-12 hours days, I get tired, I have stressful days and that's my right, as the working member in the household. I have the right to be catered to hand and foot when I get off?!?

All she does is have to take care of a baby.

So, it should be that she cooks, and keeps the house clean, dishes washed, laundry clean and put up, animals tended to... and I'm a man, have I mentioned my needs yet?!?

mom, laundry, stay at home mom, toddler, housworkThe work of a stay at home mom never ends.Photo credit: Canva

I mean seriously, she's at home all day after all!

Mannnnn... I can't tell you how much this fogged up glass means to me!

The fact that my wife can't even shower without caring for someone else; tending to someone else's needs. She doesn't get a second to herself to relax.

My wife doesn't get to clock out, my wife doesn't get the satisfaction of seeing a check deposited in the bank in return for her hard work, my wife doesn't get to eat lunch with coworkers, my wife doesn't get to just walk outside and just take a deep breath.

This may be just a fogged-up piece of glass to some, but to me it means so much more. It's the little things like this that don't go unnoticed. it's the little things like this that constantly remind me how badass she is. it's the little things like this that make me fall in love with her all over again, Heather Williams!

Thank you for being the amazing woman you are... it doesn't go unnoticed!

I love you My Queen. 👑 ❤️"

woman in shower, moms, motherhood, childcare, family lifeShowers can feel like a luxury when you have little ones.Photo credit: Canva

The fact that he saw in this smeared glass the sacrifices his wife makes being home with their baby is wonderful.

Some will say this dad doesn't deserve a cookie simply for seeing his wife, but so many stay-at-moms would love to receive this kind of acknowledgement from their partners.

The reality is when you are taking care of a baby, you are "on" all the time. When the baby is asleep, you might get a chance to do some housework. Or you maybe get to close your eyes for a few moments to try to make up for the lack of sleep you got the night before from the baby waking you up to eat. Sometimes the kiddo won't stop crying and your nerves get fried by noon. Sometimes it's 2:00 in the afternoon, you're covered in breastmilk and spit up, you haven't showered, and you can't figure out where the time has gone. Once your baby is crawling or toddling, you can't take your eyes off them or they might literally die. There's pee and poop and every other bodily fluid you can think of, all day, every day. It's non-stop attention, non-stop need-meeting, non-stop love, but also non-stop work.

And then people ask you what you do all day.

More shower door recognition please, partners. The mother of your children will most definitely appreciate it.

This article originally appeared six years ago.

Her delight at finding a snack she liked has people in stitches.

In the age of Amazon and other online retailers, delivery drivers have become an integral part of our lives. But most of us rarely interact with the people who drop packages at our door via UPS or FedEx or USPS, and if we do, it's usually only for a few seconds. We might manage a friendly "Good afternoon!" or quick "Thanks a bunch!" as they hustle to and from their vehicle, always rushing to fulfil their quota as efficiently as possible.

Delivery folks work hard. They're on their feet much of the day, traipsing up hundreds of front walks a week, through all kinds of inclement weather. Yes, it's their job and they're paid to do it, but it's always nice to have your work seen and appreciated, which is one reason a video of UPS driver discovering a sweet treat on a customer's front porch is going viral.

Another reason is that it's just hilariously adorable.

A doorbell camera caught a UPS driver wearing a holiday bauble headband walking up to the door and dropping off a package as she talks to herself. After she takes a photo of the delivery, she sees that the customer had left a little tray of drinks and snacks, and her "Oooh, do I see honey bunny?" is a sign of the hilarity to come.

Watch her reaction and the way she joyfully make her way back to the truck.

Unsurprisingly, people are in love with the driver and her giddy goofiness.

"I literally laughed out loud at her crazy walk back to the truck. I need more people like her in my life."

"I have a friend like that, he just makes my day every time we see each other. 😂"

"That is way adorable! Simple act that makes the day of a random person <3."

"I don’t know anything else about her but she’s my new fave human."

"OMG she reminds me of our mail carrier so much. We leave her cookies at Christmas and she always does a little happy dance that day."

Delivery drivers and former delivery drivers shared that these kinds of gestures really do mean a lot.

"As a former delivery driver, i want you to know that if you leave snacks and drinks out for us, we love you to the moon and back. 💜"

"Driving for Amazon paid my rent for 10 months. Not exaggerating when I say that it was a dark time in my life. Snacks made me smile. every. single. time."

"I mean... I literally took something from every house that had stuff out. I worked 10-12hrs+ during the holidays... I needed every calorie I could get walking 20-30miles a day."

"Even when I didn't take them I appreciate them. it's like seeing a sign that says we love delivery drivers."

"I'll tell you what, the people who leave food got me through my holidays as a postal carrier. Nothing slaps harder than an ice cold redbull and bag of pretzels and ice cold bottle of water that was left in a cooler. I had a lady who asked me what I liked and then had sperate bags labeled "Mail carrier USPS" and "UPS GUY" and "FED EX GUY" with our preferred snacks. She asked me what my favorite ice cream was and she knew my mile long loop and knew when I parked, I'd be done in 15mins, so, she'd be waiting at the truck every day all summer with an ice cream and a napkin.

There are some people who just f---ing make the day feel worth it, if you are one of these people, you are what makes delivering mail worth it. We do notice the nice things you do for us, THANK YOU."

"I do this during the summer. I'm in Texas so it's routinely over 100°F. I'm always trying to make sure there are cold drinks for our postal workers and delivery people."

"I do it during Australian Christmas. 40c/100f plus on a December day. Coke water and Gatorade always gone by lunch."

It's a good reminder that it doesn't take a lot to show appreciation and make someone's day. These kinds of positive interactions, even when asynchronous and not directly face-to-face, are an important part of building the kind of world we all want to live in.


This story originally appeared last year.