How can we harness technology to create a more sustainable and equitable world?
This article was produced in partnership with the United Nations to launch the biggest-ever global conversation on the role of cooperation in building the future we want. Share your voice by taking the 1-minute UN75 survey. Technology can be—and has been—used in ways that both help and harm humanity. On the up side, advancements in…
This article was produced in partnership with the United Nations to launch the biggest-ever global conversation on the role of cooperation in building the future we want. Share your voice by taking the 1-minute UN75 survey.
Technology can be—and has been—used in ways that both help and harm humanity. On the up side, advancements in digital technologies have been a huge factor in making progress on world-changing initiatives like the United Nations 17 Sustainable Development Goals. On the downside, the misuse of technology can threaten privacy, erode individual and collective security, and fuel inequalities.
How can we harness and develop digital tools that can help us create a more sustainable and equitable world? How do we weigh the risks and opportunities of technological revolutions in global health, social media, work, and data? How can we manage technology in ways that bridge the gap between the future we want and where we are currently headed?
As part of the UN’s 75th anniversary, we asked individuals and organizations to join us in a Leap Day #UpChat on Twitter to discuss these questions and how we can make leaps in technology work for us all. Here are some highlights from the enlightening, informative, and inspiring discussion.
Q1: Technology can be a great equalizer. How has it been used to improve humanity?
A1: Since 2000, over 400K technology and science-focused projects were funded on our site. Our teachers are heroes when it comes to using technology to introduce new concepts to their kids, and help them envision a better tomorrow. #UpChat#UN75— DonorsChoose (@DonorsChoose) February 28, 2020
A1. Brilliance is evenly distributed around the world, yet resources are not. Technology is the most powerful tool we have to narrow this accessibility gap. #UN75#UpChat— Watsi (@watsi) February 28, 2020
From ?️ scans for registering refugees…
… to the photos of family members left behind on their ?…
One very recent personal example: I was involved in a car accident with a Korean woman who spoke no English and she was left without transportation. Google Translate helped me check on her, offer a ride, figure out where to take her.& we exchanged snacks!#UN75#UPCHAT@Upworthyhttps://t.co/tjyN3ogSDy— Kayem ?? ⵣ (@thisisKayem) February 28, 2020
Q2. Which organizations or individuals are using technology for good?
A2. What I find most incredible is that ANYONE can use tech for good. Whether making your voice heard, donating to support others/causes you care about, scaling what works and monitoring what doesn't, we can ALL leverage tech to unlock potential around the world. #UpChat#UN75— Mackinnon Engen ☀️ (@mackinnonw) February 28, 2020
Q3. How has your organization used technology to drive success towards the SDGs?
A3: PIH co-developed @OpenMRS, now used by 100+ PIH-supported facilities plus partners in 60+ countries. The electronic medical records system helps clinicians retrieve patient information and make accurate diagnoses and treatment plans more efficiently. #UpChat#UN75@Upworthy— Partners In Health (@PIH) February 28, 2020
A3: #UpChat#UN75 I’m an author/consultant, been writing about how social impact organizations are leveraging #AI to drive success towards SDGS– one of my favorite examples is @UNRefugeeAgency – lots of amazing work from their highly acclaimed innovation unit THE HIVE — Beth Kanter (@kanter) February 28, 2020
A3: We’re really excited about our upcoming International Women’s Day celebration, where our goal is to fund every single woman borrower on https://t.co/5XJFc8E83o! With small steps like this, we’re working towards greater gender equality, one of the @UN’s SDGs.#UpChat#UN75https://t.co/reoyRcJVN1— kiva.org (@Kiva) February 28, 2020
A3: We couldn’t create the depth of impact we have without tech! Our global mentorship program, representing girls from 70 countries, connects high school girls to inspiring women. Tech allows us to amplify our voices beyond usual advocacy communities #Upchat#UN75@JoinUN75— Priyanka Jaisinghani (@Pripri_125) February 28, 2020
Q4: In a world of fake news, data security issues, and the darker side of social media (read: trolls), how do you stay motivated?
A4: By connecting with individual stories, we are able to look beyond the broader stereotypes that fake news and trolls often use to create divides between people with different worldviews. #UpChat#UN75 [2/2]— USA for UNHCR (@UNRefugeeAgency) February 28, 2020
A4: Our co-founder @premal once called Kiva a “hopeful corner of the Internet.” Creating econ. and social impact with our borrowers has, & will always be, the core of what we do. This community believing in what we do & the difference Kiva makes keeps us motivated!#UpChat#UN75https://t.co/YmmEIVnHkw— kiva.org (@Kiva) February 28, 2020
Q4. People on-the-ground. Can be super-efficient to sit behind a laptop and “influence” others but you can also weaken your passion and empathy. Like any type of faith, social impact work requires leaning in and ‘doing good with our hands’ also! #UpChat#UN75— Tarik ? Schmarick (@TarikbyDesign) February 28, 2020
I focus on the people who are fighting for positive change. They give me hope and remind me that we don't have time to feel overwhelmed – there is too much to lose. #UpChat#UN75https://t.co/rT2mW2rbF0— Annie Rosenthal ?? (@anniero2727) February 28, 2020
Q5: Misinformation is more prevalent than ever. What are your recommendations on how to address the issue?
A5: .@Upworthy Also – don't be afraid to admit you don't understand something! We can't clear up misinformation unless we know what we're talking about. We have to be willing to risk our pride and ask “stupid” questions. #UpChat#UN75— Making Sense of Science (@MkngSenseOfSci) February 28, 2020
Q6: Throughout history, technological revolutions have changed the labor force. How will it impact the future of work in the next decade?
A6: Now more than ever, tech has allowed people to be more connected across nations & cultures, increasing social/econ. mobility! Access to capital can increase entrepreneurial activity and uplift people who otherwise would be unable to leave previous circumstances. #UpChat#UN75https://t.co/Bi9jtcPZRQ— kiva.org (@Kiva) February 28, 2020
A6: .@Upworthy Right now we have about 4.7 million Americans working remotely. That number is only going to increase in the next ten years. #UpChat#UN75— Making Sense of Science (@MkngSenseOfSci) February 28, 2020
A6: For example, #refugees are learning technical skills through online programs but are often restricted within camps. Technology allows them to access a global economy and earn income for their families. #UpChat#UN75 [2/2] pic.twitter.com/3TA9e2BUq7— USA for UNHCR (@UNRefugeeAgency) February 28, 2020
A6: With technological transformation happening faster than before, we will acquire new skills; unlearn old ones. Within the next decade, there will be a large percentage of jobs that haven’t even been created yet #UpChat#UN75— Priyanka Jaisinghani (@Pripri_125) February 28, 2020
Q7: What responsibilities do businesses and governments have as they increasingly have more access to our personal data?
A7: I'm personally concerned with facial recognition #AI used in criminal investigations being used to also proactively invade our privacy and to contain burgeoning social movements deemed too disruptive by the government cc: #BlackLivesMatter. #UpChat#UN75@JoinUN75https://t.co/6FhvjotZDE— Michael Bellavia (@mrbellavia) February 28, 2020
Q8. What does a digital future for all look like?
A8: We envision a digital future where everyone has equal financial access to improve their lives. That starts w/ digitally accessible identification, which we’re implementing worldwide w/ the @UN! Lack of ID has often excluded people & tech is changing that story. #UpChat#UN75https://t.co/irTBqEE4go— kiva.org (@Kiva) February 28, 2020
A8: We hope for a future that's more representative of the global population and includes individuals affected by technology in the decision making process. #Refugees have insights & technical skills to offer, and they should be included every step of the way. #UpChat#UN75https://t.co/Us5KM6sEOm— USA for UNHCR (@UNRefugeeAgency) February 28, 2020
A8. If built with care: Creating direct connections across humanity. Accessibility. Opportunity. Sharing knowledge + collaboration to tackle our world's largest challenges. Ultimately, a healthier world for all. #UpChat#UN75— Watsi (@watsi) February 28, 2020
A8: A digital future for all is one that connects and unites the community. Effective problem solving will require our collective knowledge to build a better future and, in our case, ensure children have access to quality education. #UpChat#UN75— DonorsChoose (@DonorsChoose) February 28, 2020
A8: We have a crystal ball. It's brighter than it is today because there are more people and organizations working towards making a positive #socialimpact than against it, even if sometimes the media paints a darker picture. Hey Humanity, #WeGotThis! #UpChat#UN75@JoinUN75https://t.co/emvoM39TFs— HelpGood (@HelpGoodAgency) February 28, 2020
Ideally, is to have everyone benefitting in a digitally connected and secure internet and have equal chance to opportunities offered including development. What I want to see – The global world at the same table speaking coding, human rights and access #UpChat#UN75https://t.co/Me3taXDQ4M— Nashilongo (@Nashilongo) February 28, 2020
Q9. How have you seen youth influence the way we use digital technology?
A9: The innovation and fresh ideas that come from thoughtful, talented and passionate youth around the world cannot be understated. We can only move forward towards a more inclusive world w/ new ideas from the most spirited individuals of all ages! ? #UpChat#UN75https://t.co/ICFRicIlpn— kiva.org (@Kiva) February 28, 2020
.@upworthy Tech has managed to eradicate entire diseases and uplift so many marginalized communities — I'm sure this will continue into the future as well! #UpChat#UN75— Making Sense of Science (@MkngSenseOfSci) February 28, 2020
If you’d like to join our next UpChat or see previous chats on global issues, follow us on Twitter and check out @JoinUN75. You can also let your voice be heard with the UN’s public survey here.
An Operation Smile volunteer reverses an oxygen mask so a child with a cleft condition can blow a bubble for the first time in Guadalajara, Mexico. (Operation Smile Photos)
For thousands of children born with cleft conditions, Operation Smile provides simple, playful tools—like bubbles—to strengthen the skills they need to speak and thrive.
While a bottle of bubbles might seem out of place in a hospital setting, you might be surprised to learn that, for thousands of children around the world born with cleft lip and palate, they can be a helpful tool in comprehensive cleft care. Lilia, who was born with cleft lip and palate in 2020, is one of the many patients who received this care.
As a toddler, Lilia underwent two surgeries to treat cleft lip and palate with Operation Smile’s surgical program in Puebla, Mexico. Because of Operation Smile’s comprehensive care, it wasn’t long before her personality transformed: Lilia went from a quiet and withdrawn toddler to an exuberant, curious explorer, babbling, expressing herself with a variety of sounds, and engaging with others like any child her age.
Lilia is now a healthy five-year-old, with the same cheerful attitude and boundless energy. Her progress is the result of care at every level, from surgery to speech therapy to ongoing support at home—but it’s also evidence that small, sustained interventions throughout it all can make a meaningful difference.
Lilia at age 1, before surgery, and at age 5, 4 years post-surgery
Cleft Conditions: A Global Problem
Since 1982, Operation Smile has provided cleft lip and cleft palate surgeries to more than 500,000 patients worldwide with the help of generous volunteers and donors. Cleft conditions are congenital conditions, meaning they are present at birth. With cleft lip and palate, the lip or the roof of the mouth do not form fully during fetal development. Cleft conditions put children at risk for malnutrition and poor weight gain, since their facial structure can make feeding challenging. But cleft conditions can have an enormous social impact as well: Common difficulties with speech can leave kids socially isolated and unable to meet the same developmental milestones as their peers.
Surgery is a vital step in treating cleft conditions, but it’s also just one part of a much larger solution. Organizations like Operation Smile emphasize the importance of multi-disciplinary teams that provide comprehensive, long-term care to patients across many years. This approach, which includes oral care, speech therapy, nutritional support, and psychosocial care, not only aids in physical recovery from surgery but also helps children develop the skills and confidence to eat easily, speak clearly, and engage in everyday life. This ensures that each patient receives the full range of support they need to thrive.
Marie, 11 months, with her mother at Operation Smile Madagascar before her cleft surgery (Operation Smile Photos)
A Playful (and Powerful) Solution
Throughout a patient’s care, simple tools like bubbles can play a meaningful role from start to finish.
Immediately before surgery, children are often in a new and unfamiliar environment far from home, some of them experiencing a hospital setting for the first time. When care providers or loved ones blow bubbles, it’s a simple yet effective technique: Not only are the children soothed and distracted, the bubbles also help create a sense of joy and playfulness that eases their anxiety.
Milagros Rojas, a volunteer speech therapist in Peru, using bubbles in a screening with a patient. (Operation Smile Photos)
In speech therapy, bubbles can take on an even more important role. Blowing bubbles requires controlled airflow, as well as the ability to form a rounded “O” shape with the lips, which are skills that children with cleft conditions may struggle to develop. Practicing these skills with bubbles allows children to gently strengthen their facial muscles, improve breath control, and support the motor skills needed for speech development. Beyond that, blowing bubbles can help kids connect with their parents or providers in a way that’s playful, comforting, and accessible even for very young patients.
Finally, bubbles often follow patients with cleft conditions home in the “smile bags” that each patient receives when the surgical procedure is finished. Smile bags, which help continue speech therapy outside of the hospital setting, can contain language enrichment booklets, a mirror, oxygen tubing, and bubbles. While regular practice with motor skills can help with physical recovery, small acts of play help as well, giving kids space to simply enjoy themselves and join in on what peers are able to do.
Bubbles at Home and Beyond
Today, because of Operation Smile’s dedication to comprehensive cleft care, Lilia is now able to make friends and speak clearly, all things that could have been difficult or impossible before. Instead of a childhood defined by limitation, Lilia—and others around the world—can look forward to a childhood filled with joy, learning, discovery, friends, and new possibilities.
CTA: Lilia’s life was changed for the better with the care she received through Operation Smile. Find out how you can make an impact in other children’s lives by visiting operationsmile.org today.
Writing a commencement speech in 2026 must be tough. Thousands of graduation speakers have come and gone, offering pithy bits of wisdom and advice, much of which feels recycled and overused by this point. How do you come up with a message that feels new and fresh?
If you’re Eric Church, you pull out your guitar and offer a metaphor for life that hits all the right notes. The country music superstar spoke to the 2026 graduates of the University of North Carolina at Chapel Hill, but most of his speech felt universal. Some are calling it the best commencement speech they’ve ever heard.
Church said he struggled to write his speech and tore up many drafts before picking up his guitar and realizing what he wanted to say. He started by describing and demonstrating an out-of-tune chord.
“Some ancient, honest part of your brain knows it immediately,” he said. “You don’t need training to hear it. You just know. That sound is the sound of something beautiful that has not been tended to.”
He talked about the power of a six-string chord that’s in tune and how just one string being off causes the whole chord to unravel.
“Not gradually, not politely,” he said. “The moment you strike it, you know. I believe your life runs on this principle, and I’m going to break it down for you right now and tell you about your strings.”
String #1 = Faith
Church said the lowest, thickest, and heaviest string on the guitar—the low E—is the foundation: “Every chord a guitar can make rests on this string being in tune.”
“Your faith is the low E of your life,” he said. “The thing that sits at the very bottom of you. Your belief about what this life is for, what you owe, what holds the universe together when science reaches the edge of its own explanation and shrugs.”
He explained that faith gives people a foundation to return to throughout life’s difficulties.
“The world will try to untune this string,” he said, “through busyness, through slow accumulation of a full schedule, a full inbox, a full life. Listen to me. Tend to your faith, not just when you’re broken, but when you’re whole.”
String #2 = Family
Church said the A string is your family, “who has loved you longer than you’ve been easy to love” and “who saw you at your actual worst, not your public-facing worst, and didn’t leave you.”
Your family has made sacrifices and cried over you, wondering whether they’d done enough.
“The A string is where the music starts to get warm,” he said. “It gives a chord its body, its richness. It’s the string that makes you feel like you’re not alone in a room.”
Church warned the students that they were about to become very busy in their post-graduation lives.
“And family, because they will love you with a grace you will spend most of your life trying to deserve, will rarely demand your time,” he said. “They’ll tell you they understand, and they’ll mean it. Do not take them up on it. Call your people. Not when there’s news, not when there’s nothing. Show up when it costs you something. Let them see you when things are hard. The A string is not a holiday string. It’s an everyday string. Protect it.”
String #3 = Your spouse/partner
The D string, Church said, is the heart of a chord—the string that gives a chord its body and soul.
“Strike a full chord and the D string is what you feel in the center of your chest,” he said. “That is not an accident. That is exactly what the right spouse and partner will do for your life.”
Outside of your faith, choosing a life partner is the most important decision you’ll ever make, Church said. “They will either amplify every other string you’re playing, or slowly pull the whole instrument into an out-of-tune mess,” he added. “The right partner is the string that makes the whole chord ring fuller, and warmer, and truer than anything you could ever play alone. Choose them wisely, and then love them fiercely.”
String #4 = Ambition and resilience
Church pointed out that the G string drifts faster than the other strings on a guitar and frequently needs to be retuned.
“Both ambition and resilience live on this string, and they pull in opposite directions,” he said. “I want you to want things. You should want things. The world has more than enough people standing at the edge of their own potential, waiting for a permission slip that was never gonna arrive. Want the thing. Say it out loud. Build toward it with everything you have. And when you fail, and you will fail…get back up, tune the string, and keep playing.”
String #5 = Community
“Your generation faces a temptation no generation before has ever faced,” Church said. “The temptation to perform for everyone and belong to no one. To be globally visible and locally invisible. To have thousands of followers, and no one knows actually where you live.”
“Resist this,” he advised. “Plant yourself somewhere. Put down roots with the full intention of growing there. Learn the actual names, not usernames, of the people around you. Volunteer. Coach the team. Build the thing your community needs, even if the Internet will never see it. Generosity is not something you do after you make it; it’s how you make it.”
Eric Church is the real deal. I was an active volunteer at the Charlotte chapter of Breakthrough T1D, a non-profit whose mission is funding a cure for type 1 diabetes. His mom has T1D. He donated $1M to our chapter. Eric is truly a kind and generous human. 💙 @BreakthroughT1D
The high E string is the one that carries the melody—the single line above the chord that people recognize.
“It’s also the one bent most easily by outside pressure,” Church said. “Social media is going to show you a thousand versions of a life that looks better than yours. The comparison will be relentless, curated, and a lie dressed up in really good lighting. Someone’s comments, someone’s criticism, someone’s cold opinion is going to try to convince you to retune yourself to match what they think you should sound like. Do not let them touch your string.”
“You were made uniquely, wonderfully, distinctly,” he continued. “There’s a sound only you can make, a voice that has never existed before you and will never exist again. A contribution only you can bring. A way of seeing that belongs only to you. The world does not need another cover song. It needs an original.”
Honestly was not expecting Eric Church to give one of the best commencement speeches of all time.
Life is about retuning when any of these strings drift
Church ended his speech by explaining that when these six strings—the principles and pillars of your life—are in tune, then “the chord your life makes is full and resonant and true.”
“All six will drift,” he warned. “Not one or two. All six, in their own time, in their own season. Your faith will go quiet when you need it loud. Your family will get complicated in a way only the people who love you most can complicate things. You will go through hard seasons with your spouse. Your ambition will hollow out, and your resilience will wear thin. Your community will start to feel like an obligation. And your world will try to sand down the edges of exactly who you are.”
“This is not failure,” he continued. “This is not weakness. It’s the inevitable, universal experience of living in an imperfect world that doesn’t stop to let us tune up. And the difference between a life that sounds like music and a life that sounds like noise is whether you stop and listen, whether you’re honest enough to hear which string has drifted out of tune and humble enough to make the adjustment, instead of just turning up the volume and hoping nobody notices. Because you will notice. The part of you that knows what the chord should sound like will always notice. It will not let you go. Life won’t be right until it is tuned. Trust what your heart hears and is telling you about your song.”
What a beautiful way to send these graduates out into the world. And what a great reminder for the rest of us to stop and adjust our own strings when we hear our chord falling out of tune.
At first glance, one might think that Jillian Lynch wore a traditional (read: expensive) dress to her wedding. After all, it did look glamorous on her. But this bride has a secret superpower: thrifting.
Lynch posted her bargain hunt on TikTok, sharing that she had been perusing thrift shops in Ohio for four days in a row, with the actual ceremony being only a month away. Lynch then displays an elegant ivory-colored Camila Coelho dress that fits her perfectly and still brand new with the tags on it, no less.
She found it at a thrift shop
You can find that exact same dress on Revolve for $220. Lynch bought it for only $3.75. The bride-to-be’s video quickly went viral, racking up 2.6 million views. People were floored that Lynch was able to find such a huge deal on a dress that seemed to be made just for her.
“Honestly, brides pay 1000s of dollars to look that good in a white slip dress like that, I think you’re rocking it & it’s perfect,” complimented one person.
OK, maybe it did cost her a little more than $3.75. In an interview with BusinessInsider, Lynch disclosed that she did make some customizations based on suggestions from the comments including ”elevating” the gown with non-adjustable shoulder straps, taking in the waist and adding a “demure” bit of lace to the front slit.
Altogether, those alterations totaled out to $110. Add to that some $8 shoes (also thrifted, of course) and Lynch still created an entire wedding look for only $113.75. That, ladies and gentlemen, is a steal.
Turns out, spending less might be the smarter move
According to a recent article in Brides, popular wedding planning site Zola predicts the average wedding cost is $36,000 for 2025. The numbers have been rising steadily over the last five years. Brides cites Brooke Ashivay, owner of Orange Blossom Special Events, who said that “comparing a 2019 wedding budget with one from 2024 at a similar venue and guest count, [we] observed an approximately 30 percent increase in costs,” likely due to increased demand after the worst of the COVID-19 pandemic. Not only that, but the average wedding dress now costs $2,000 according to The Knot. Weddings are supposed to be fun, celebratory and joyous, but it can be hard to feel any of those things when financial stress is involved. Who would want to start off a (hopefully) lifelong partnership that way? Save that money for the honeymoon, I say! Or the gas station!
She did keep one tradition, though
Still, Lynch didn’t say no to every wedding tradition. As she walked down the aisle in her gorgeous discounted gown, looking like a Grecian goddess, her father walked right alongside her. “I could see how much it meant to him, and it actually ended up meaning a lot to me,” she told Business Insider.
And perhaps most important of all, Lynch felt good in her own skin on her big day. “I don’t think I’ve ever felt that great in something. That’s what brides should feel on their wedding day, like they’re at their peak beautiful self. That’s exactly how I felt when I put it on.”
It doesn’t have to cost an arm and a leg to make lasting memories. And when you are able to show up for life’s big moments authentically, that feeling is priceless.
This article originally appeared four years ago. It has been updated.
When Holly and Brandon Dunn’s car was broken into, the stolen items were ones they thought they’d never get back. The thief took a bag containing the ashes of their late chihuahua named Tia. The thief also took Tia’s ceramic paw prints and a memorial stuffed-animal replica of the beloved pup. Two weeks later, the items were found and returned. Now the Seattle community is chipping in to reward the hero with a fresh start.
Brandon explained to KING-TV that the couple was unable to have children, so Tia had been their furry kid throughout their 20-year relationship.
“It’s a bit cliche, I guess, comparing a dog to a child. But, you know, for us that was my child,” he said.
The search was on
The Dunns put up flyers offering a reward for the return of the ashes and memorial items. Folks on social media and Reddit offered to help search and put up additional flyers in the Seattle area. There were even people willing to 3D-print a replica of Tia’s paw prints to replace the original ones.
A hero reaches out
Two weeks later, the unlikely happened. The items were found and returned by a homeless man named Chris Engdahl.
For the past seven years, Engdahl had been living unhoused in the Seattle area. He made a living off what he could find and sell from dumpsters. It was in a random dumpster that Engdahl found Tia’s ashes, paw prints, and stuffed replica. Engdahl knew the items had sentimental value and held onto them in hopes of finding their owner. After seeing one of the flyers, Engdahl texted Brandon’s phone number and made sure the Dunns got Tia’s remains back.
The Seattle community chips in
Engdahl didn’t want a reward from the couple and was just happy that a fellow dog lover got their precious memorial items back. The Dunns had already moved out of the state. However, they and the Seattle community still wanted to do something to help Engdahl.
Kathryn Michie, a person who helped post flyers for the Dunns, started a GoFundMe for Engdahl to help restart his life. As of this writing, Engdahl has recently moved into his first apartment, and the GoFundMe has raised more than $6,700. The money will be used to help Engdahl get furniture and other supplies. Some of the money will also go toward food for his new dog, Reo, whom he recently rescued from the street. Altogether, it will help Engdahl’s new place feel more like home.
“I just got off the phone with Chris and he’s absolutely floored with the support from this community!” Michie wrote in a May 6 update on the GoFundMe page. “Thank you to everyone who is changing his life for the better. He is such an angel and deserves all the help!”
Kindness and support from an entire community helped recover lost items, house someone in need, and create a new life for a dog, too.
Imagine passing a test with flying colors when you didn’t even know you were taking one. A mother-daughter duo, known as Martina and Alexa, visits fast-food and coffeehouse drive-thrus. The person serving them is then, in a sense, given a test of their kindness, often revealing the most wholesome side of humanity.
The way it works is this: The mother-daughter duo purchases food and drinks at drive-thrus such as Starbucks, Carl’s Jr., and Wendy’s. When they’re given their items, the daughter begins telling a story. As explained in the videos, “Every second they listen, the tip goes up $1. They don’t know that.”
They have many fun examples on TikTok and Instagram. But one recently truly stood out.
A blond man appears in the Starbucks drive-thru window, cheerfully greeting the pair. “Hi! Here we are!” While the mother counts out one-dollar bills on her lap, her daughter, sporting bright red long hair, begins telling a story with the most adorable uptick: “One time at school? We had a science project about health? And I went up there? And like I talked for five minutes about how sugar was bad for you?”
While the story goes on, the barista smiles warmly and occasionally says, “Right, uh huh,” to keep her at ease. She continues: “But on the actual day? After school, I went and I bought a donut? To test if sugar is bad for you. So yeah. Because I can’t present information without data and all of that, so yeah. Also, I have a snake at home? She’s a ball python? And she’s so cute. Her name is Frosty!”
The barista enthusiastically asks, “Really?” She continues, “Yeah, and sometimes she likes her tank.” At this point, Mom cuts her off, and the barista hands over a drink. “Can I give you a tip?” she asks while handing him $30. “Oh my gosh! Thank you. Are you sure?”
The whole exchange exemplifies pure kindness. But it gets even better. Turns out the barista is Dale B. Pirofsky. And there was something about him they just couldn’t forget, nor could the viewers who saw the video.
The duo behind the videos thought they’d pay his kindness forward not just with a big tip, but with the hope of helping him raise money for a car. They started a GoFundMe, where they shared:
“When we met Dale, there was something about him that immediately stood out – his kindness, his warmth, his humor, and the kind of positive energy that you can feel right away. He truly has one of those bright souls that makes people smile without even trying.
After we shared the video, Dale became a favorite across social media in just a few days. It has been so special to see how many people connected with him through the screen. So many of you saw exactly what we saw in person – his genuine heart, his sweet personality, and the joy he brings into a simple moment.
Many people reached out asking how they could support him financially, so we contacted Dale directly. After speaking with him and getting his permission, we decided to create this GoFundMe in his name. Dale shared with us that he has been working two jobs to save up for his very first car. This fundraiser is not an emergency request – it is simply a way for anyone who feels moved by Dale’s story to support a goal he has already been working so hard toward.”
“Everyone deserves to be heard”
Upworthy had the chance to chat with Dale, who shared how grateful he was for the whole encounter.
When asked what he thought when she started telling the story, he said he was happy to listen. “Whenever someone wants to talk to me, especially children, I always try to listen,” he said. “I grew up—and honestly still struggle—with feeling unheard or unacknowledged, so I always try to make someone who needs to chat feel heard.”
He didn’t suspect it was a test or a prank. “Honestly? I probably would have should the context of the story been something less engaging!” he said. “But considering she was talking about her school project, I figured it was something she was super proud of! Everyone deserves to be heard about what they are enthusiastic about.”
This has been his biggest tip so far. “As a barista, the thirty-dollar tip definitely takes the cake!” he said. “Although, I did have to share it with my fellow baristas, and I’m in no way, shape, or form unhappy about that. My coworkers have been nothing but supportive of me, and they totally deserved a little something!”
As for the duo, they remain rather mysterious. But what he does know is how good they made him feel. “They are a family of sweet-hearted people,” he said. “This family has absolutely turned my life upside down over the last week, and I am so grateful for all the support I’ve been given! It’s nice to see my enthusiasm and smile have made so many people so happy. It’s a dream of mine I can finally say I’ve achieved.”
Lots of kids imagine their wedding day when they are little in all kinds of creative ways. But few have those childhood imaginings recorded, and even fewer have them unearthed on their actual wedding day.
But one bride was surprised by just that at her own wedding reception, and in the absolute sweetest way. During the father-daughter dance, as the Beach Boys crooned out “God Only Knows,” suddenly a man’s voice came over the speaker. “Tell me about your wedding,” it said.
A child’s voice responded: “My wedding is gonna have clowns dancing with the children, and a moon bounce, and face painting…when the brides all change into costumes, they go in the moon bounce.”
I could not stop crying!! 🥹🤍full backstory: my parents found a video from when I was 4 years old talking shout my future wedding, where I named my childhood friends as my bridesmaids that were in attendance, and said Max would be my husband…. While I didn’t meet Max until college it was kismet!! They edited that clip into our father daughter dance and totally surprised everyone including me!!! ❤️ #fatherdaughterdance#wedding#bride#2026bride#2026wedding @absocialstudio
But when Dad asked who they were, no one expected her little voice to cry out, “Max! Max! Max!”
Max, Jordan’s real-life adult groom, who was listening to all of this, was gobsmacked—as in full-on, wide-eyed, jaw-to-the-floor shocked. Jordan herself was blown away.
“No way!” Max said. “No way. No way!”
Jordan wrote the backstory in the TikTok caption: “My parents found a video from when I was 4 years old talking about my future wedding, where I named my childhood friends as my bridesmaids that were in attendance, and said Max would be my husband…. While I didn’t meet Max until college it was kismet!! They edited that clip into our father-daughter dance and totally surprised everyone including me!!!”
People loved the clever, creative weaving of the audio into the father-daughter dance. And of course, commenters adored the groom’s stunned reaction:
“You just KNOW your dad has been planning that since the moment you said ‘Dad, this is Max.’”
“Just sobbing over a girl who manifested her entire life without knowing it.”
“This is the most beautiful invisible string story I’ve ever heard of.”
“The fact your husband was crying before he even heard his name said… a REAL one!! Congratulations!”
“I am BAWLING RIGHT NOW. literally the definition of ‘in every lifetime.’”
Of all the uses of childhood videos at a wedding, this one might be the most creative and meaningful yet. Congratulations to the adorable couple, who were so clearly meant for one another.
In 2022, the Caraballo family welcomed a new member: their neighbor from across the street, Paul Callahan, who was 82 at the time. Callahan, a widower, lost his wife prior to the Caraballos moving in. It makes sense their new neighbor was feeling lonely, but a beautiful friendship was on the way. After their initial meeting, Callahan quickly became like a grandfather to the Caraballos, a family of seven, and the story went viral. Various publications and news outlets covered the heartwarming blended family and they were even invited to appear on Good Morning America and The Kelly Clarkson Show.
South West News Service first reported the whole story, writing that when Sharaine, then 32, and Wilson Caraballo, then 42, moved their family of seven into a new home in Pawtucket, Rhode Island in 2022, they weren’t sure how they’d be received. “Our biggest fear moving into a new neighborhood was, ‘What if our neighbors don’t like us?’ What if, because we have a lot of kids, they make a lot of noise and we come from a big family, so what if there’s any conflict with the neighbors?” Sharaine told USA Today. “We’re the only Black family in our neighborhood.”
Then their neighbor showed up with a ladder
But all that fear quickly dissipated when their new neighbor, Callahan, showed up with a ladder and offered to help the family spruce up their new home.
“He was coming over with tools. He’d bring screwdrivers and teach Wilson how to fix up the garage, and Wilson followed all his advice,” Sharaine told South West News Service. The octogenarian soon became a fixture at the Caraballo house. Now, Callahan stops by nearly every day and can always be found at the family’s cookouts, gatherings, and holidays.
He’s not the neighbor anymore, he’s family
Callahan has become a great friend to the family’s children, whom he entertains with stories from his past. “The kids run up to him like that’s their grandfather,” Sharaine said. “Paul is definitely a family member. He’s no longer considered a neighbor.”
Callahan believes that it’s all about taking the time to be friendly.
“You get many chances to talk to people. If you don’t take a chance, you may miss a friend,” Callahan said. “It doesn’t hurt to be nice. That’s the other thing, it costs you nothing, but a lot of times, you get a better return.”
The story went viral, and for good reason
Sharaine keeps her well-wishers updated on the doings of her family, including Callahan, on her Instagram page. Though she hasn’t posted about Callahan specifically since their mini media storm, she keeps posts about their story and media appearance pinned to the top of her page for all to see.
And considering how many “kids these days” laments we see coming from older generations, it’s also heartening to see kids showing excellent character qualities when no one directly asked them to.
A viral video from a Little League baseball game is giving us a nice dose of both—good sportsmanship and basic human kindness from two players from opposing teams.
As reported by USA Today, Isaiah (Zay) Jarvis, a batter from Oklahoma, took a pitch from Texas East pitcher Kaiden Shelton right to the side of his helmet. It was a hard blow that caused Jarvis to spin around and crumble to the ground, grabbing his head. The replay in slow motion shows that the ball basically just knocked his helmet off, though it was undoubtedly jarring and probably painful as well.
Jarvis was able to continue playing, but Shelton was shaken up. No matter how fierce the competition, no one wants to be responsible for injuring another person. He was visibly upset on the mound, so Jarvis left first base and approached him.
Here is what actually happened on that field
That a kid this age would approach a player who hit him with a ball and comfort him with a hug, especially knowing that all eyes were on him, is just so lovely. Someone raised this young man to put people’s feelings ahead of competitiveness and not worry about what others might think.
And the fact that the pitcher was so distraught at the possibility of having hurt someone is also so sweet. This was a moment that showed the true character of both of these boys, and both of them exemplified caring and compassion.
Same with the pitcher. His instant remorse is such a human aspect that’s missing in sports these days.
“Both of those boys are what you want your kids to aspire to,” wrote one commenter. “One willing to forgive and knows it wasn’t intentional and the other showing remorse and sorrow. I love it!!”
thanks for the smart comment. exactly my reaction. there is hope. what a great kid, and compliments to his parents.
Thankfully, these kids aren’t some one-off anomaly. We see examples of kindness and empathy all the time in sports. Despite how fierce competition can get, enjoyment of the game and the self-improvement on all levels that comes with playing is what it’s all about, and many coaches and parents strive to make sure that their kids are learning all of those lessons.
This video demonstrates even more than simple respect for an opponent. It shows that this kid recognized his opponent’s humanity first and foremost. He didn’t just say, “It’s no problem.” He recognized that the pitcher had feelings of his own and wanted to make surehe was okay. That’s a whole other level of sportsmanship to strive for, one that takes nothing away from strong competition and doing your best to win.
This went beyond good sportsmanship
The moment has had a lasting impact on both boys. In a follow-up by ESPN, Jarvis reflected, “I don’t think it’s changed me, but it’s changed my lifestyle. People know me, and so I always need to be doing the right thing.” The two became friends, and their story is now held up as a symbol of what youth sports should look like.
Many adults could even learn from the emotionally intelligent and empathetic interaction of these two kids. Good sportsmanship all around. Love to see it. Big kudos to these kiddos and whoever raised them.
This article originally appeared four years ago. It has been updated.
Eleanor Roosevelt lived a one-of-a-kind life that included her role as first lady of the United States. Born in 1884, she became a prominent figure in American politics and culture.
In it, she shared the wisdom and advice she had gathered throughout her life. In one column from 1943, Roosevelt offered her confidence-building advice:
“No one can make you feel inferior without your consent.”
Roosevelt’s insightful wisdom centers on separating self-worth from the opinions and perceptions of others and instead turning inward to find value and confidence. Her advice came years after surviving a traumatic childhood and undergoing her own self-discovery.
Roosevelt’s personal struggle with confidence
Roosevelt had a tumultuous upbringing. Her mother died of diphtheria when she was only eight years old, and less than two years later, her father died due to depression and alcoholism. She was orphaned by age 10, and Roosevelt’s grandmother, Mary Hall, became her guardian.
Roosevelt also grew up feeling self-conscious about her appearance and serious demeanor, according to a short biography published by The George Washington University’s Eleanor Roosevelt Papers Project.
She was given many nicknames, including “Granny,” “very plain,” and “old-fashioned.” Roosevelt once wrote, “I was a solemn child without beauty. I seemed like a little old woman entirely lacking in the spontaneous joy and mirth of youth.”
Despite these challenges, Roosevelt found her sense of worth and confidence through education. Her grandmother sent her overseas in 1899, when she was 15, to attend Allenswood Academy in London. It was there that she discovered her gift for forming friendships and her love of learning.
In her autobiography, Roosevelt wrote that she developed “confidence and independence,” adding that she was “totally without fear in this new phase of my life.”
Roosevelt also wrote about battling people-pleasing.“I was always afraid of something: of the dark, of displeasing people, of failure. Anything I accomplished had to be done across a barrier of fear,” she wrote.
Building confidence and self-worth is a difficult process that may require intentional effort. Zack Goldman, a psychotherapist and founder of Solid Ground Psychotherapy, shares three helpful tips for anyone struggling with feelings of inferiority:
Stop treating confidence like a prerequisite for action
Goldman explains that one of the biggest misconceptions about confidence is that people think they need to feel confident before doing something difficult.
“In reality, confidence is usually built afterward through repeated experiences of taking action despite discomfort,” he told Upworthy. “Start with small, manageable risks because every time you prove to yourself that you can tolerate uncertainty, rejection, or imperfection, yourself trust grows.”
Pay attention to how you speak to yourself during difficult moments
“Many people unknowingly reinforce low self-worth through constant self-criticism, especially when they make mistakes or feel emotionally overwhelmed,” Goldman said.
He explains that instead of asking, “What’s wrong with me?” try asking, “What would I say to someone I care about in this situation?”
“Learning to respond to yourself with more fairness and compassion helps create a more stable sense of worth that is not dependent on constant achievement or external validation,” he added.
Build a life that reflects your values, not just other people’s expectations
According to Goldman, people often lose confidence when they spend too much time trying to meet standards that do not actually align with who they are.
“Self-worth becomes much stronger when your decisions, relationships, and goals reflect your own values rather than approval seeking,” he said. “Even small choices that move you toward a more authentic version of yourself can create a deeper sense of confidence and internal stability over time.”