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Global preparedness expert shares the presidential speech we really need to hear

Global preparedness expert shares the presidential speech we really need to hear
Jeremy Konyndyk/Twitter

Judging by today's plunging stock market and the White House scrambling to correct three crucial pieces of information, last night's presidential address (which you can read in its entirety here) did little to reassure the country that the government is adeptly handling the coronavirus pandemic.

A mere few hours after the president concluded his remarks, global preparedness and humanitarian response expert Jeremy Konyndyk took to Twitter and shared the address that Americans really needed to hear.

I don't think it's overstating to say it's pretty much perfection. Check it out:

"My fellow Americans, the next few months are going to be hard. For many of us, harder than anything we've faced in our lifetimes. Life in our country is about to change. We must unify against this threat like we unified after 9/11.

And indeed, this virus threatens to kill more Americans than terrorism ever has.

But we can defeat it, and we will defeat it. My administration has a plan to lead this fight. I will outline that plan in a moment.

But more important than the plan is this:

We must all own this fight.

Defeating this outbreak will take science and medicine, but it will also take unity and partnership—from all of us. For now, medicine cannot defeat this disease. But *people* can. We have no vaccine, we have no treatment, although we are working furiously to develop both.

Until then, what we have is us. Our choices, our decisions, our behavior—that is how we will do this.

Here is the plan. Our most important priority over the coming months is to protect our highest-risk citizens, and the hospitals that will work to save them if they become ill.

We have seen what happened in Wuhan, and is happening in Iran and Italy. We should not imagine it cannot happen here. Make no mistake: this is a dangerous disease. While most who contract it become only mildly ill, it is extremely deadly for the elderly and people with chronic health problems.

You may be one of those people, or you may love one of those people—all of us have a stake in this. That is why tonight I am announcing national policy guidance on social distancing, and tomorrow I will be speaking with every governor in the country to secure their commitment to implement this guidance.

This must be a whole-of-society effort. We do not want to lock down our population as China did. But to avoid that, we must apply universal and aggressive public measures to slow the spread.

Even if you are young and low risk, you can still contract and spread it. And that threatens those who are at higher risk. So I am calling on all communities to suspend all mass gatherings of over 50 people.

I applaud the brave and difficult decisions made today by the NCAA and NBA—they are leading by example. I call on other business and civic leaders to follow them. These important measures are how we can protect our health system. We must ensure that those who do fall sick can obtain the quality care that they need, and survive. Aggressive social distancing measures help achieve this by reducing the number of people sick at any one time.

Reducing the number of people who are sick at once is the best way to keep our health system from being overwhelmed. And that in turn helps not just COVID-19 patients but also everyone else who must seek treatment in a hospital. You will learn more about these measures in the coming days, and I beg you to abide by them.

Social distancing, along with handwashing, are the most important things that average Americans can do to defeat this disease. Next, we must protect Americans who are highest risk from this virus. I have directed HHS to refocus the federal Public Health Service to reinforce their state and local counterparts on outreach and support to high risk people and facilities.

But they can't do this alone. We must all work to ensure that every seniors' home, retirement community, and other high-risk facility has the support it needs to prevent infections. And I urge Americans to take ownership of this. If you have loved ones in a high-risk facility - join us in this effort.

Next we must ensure that our nation's hospitals have the resources and support that they need to manage the coming flood of cases. While I fervently hope that we will not see the severe case volumes witnessed in China and Italy—we must be ready for that scenario. That is why I am directing HHS to immediately make urgent resources and support available to hospitals to safely isolate and treat COVID-19 patients.

I am also directing the military to make military doctors available to expand critical care capacity around the country. And I am directing the Army Corps of Engineers to help hospitals expand their intensive care facilities, and also to rapidly establish drive-through testing, which have proved successful in South Korea.

And let's talk about testing. First, I apologize.

I and my administration bungled this badly, but we are moving with total urgency to fix the problem. Public health labs and major research institutions across the country will now have free rein to initiate widespread testing, and the federal government will reimburse this fully.

This rapid expansion of testing will be available, free of charge, to every American. And if you feel ill, or suspect you have been exposed, I urge you to be tested so that you can self-quarantine if needed. Self-quarantine is a powerful tool against this virus.

Finally, we must protect our economy, and also protect those who may be most hurt by mass social distancing measures. Gig workers; hourly wage-earners; small businesses; event planners—all will face economic hardship over the next several months.

I am announcing tonight the creation of a social distancing empowerment fund, which will provide modest bailouts to self-employed workers and small business owners who lose significant income due to our new distancing guidelines.

These measures - mass social distancing, protecting our highest risk citizens, and protecting our hospital system—are the critical trifecta that will restrain fatalities in our country while helping to bring disease transmission under control. But none of this works without you. You—every citizen—must own this fight.

I know many of you do not trust me, and do not often wish me to succeed. But in this I will do my best to deserve your trust, and once this is over we can go back to fighting over judges and policy. This will be a long hard fight. But we must prevail and we will prevail. I commit to you that I and everyone in the federal government will do our part; and we call on you to do yours.

Good night."

I don't know about you, but just reading that speech made me feel better. If the president had given this address, I'd be left feeling like the president not only understands the full scope and gravity of the situation, but also how to get the country all on the same page with what specific actions to take and why.

Konyndyk is a global outbreak preparedness and humanitarian response expert with the Center for Global Development, as well as a member of the World Health Organization's high-level Independent Oversight and Advisory Committee. Seems it would have been wise for the president to have asked him to write his pandemic speech. And maybe even oversee the administration's response to the pandemic as well, instead of putting people with no experience and a huge learning curve in charge.

What a startling contrast that would have been.

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One simple word makes children 30% more likely to cooperate. It works on adults, too.

No, it's not 'please.'

Photo credit: Canva

Jonah Berger explains how appealing to someone's identity makes them more likely to agree to a request.

Human psychology really isn't that complicated, if you think about it. Everybody wants to see themselves in a positive light. That’s the key to understanding Jonah Berger’s simple tactic that makes people 30% more likely to do what you ask. Berger is a marketing professor at the Wharton School of the University of Pennsylvania and the bestselling author of “Magic Words: What to Say to Get Your Way.”

Berger explained the technique using a Stanford University study involving preschoolers. The researchers messed up a classroom and made two similar requests to groups of 5-year-olds to help clean up.

One group was asked, "Can you help clean?" The other was asked, “Can you be a helper and clean up?" The kids who were asked if they wanted to be a “helper” were 30% more likely to want to clean the classroom. The children weren’t interested in cleaning but wanted to be known as “helpers.”

- YouTube www.youtube.com

Berger calls the reframing of the question as turning actions into identities.

"It comes down to the difference between actions and identities. We all want to see ourselves as smart and competent and intelligent in a variety of different things,” Berger told Big Think. “But rather than describing someone as hardworking, describing them as a hard worker will make that trait seem more persistent and more likely to last. Rather than asking people to lead more, tell them, 'Can you be a leader?' Rather than asking them to innovate, can you ask them to 'Be an innovator'? By turning actions into identities, you can make people a lot more likely to engage in those desired actions.”

Berger says that learning to reframe requests to appeal to people’s identities will make you more persuasive.

- YouTube www.youtube.com

“Framing actions as opportunities to claim desired identities will make people more likely to do them,” Berger tells CNBC Make It. “If voting becomes an opportunity to show myself and others that I am a voter, I’m more likely to do it.”

This technique doesn’t just work because people want to see themselves in a positive light. It also works for the opposite. People also want to avoid seeing themselves being portrayed negatively.

“Cheating is bad, but being a cheater is worse. Losing is bad, being a loser is worse,” Berger says.

The same tactic can also be used to persuade ourselves to change our self-concept. Saying you like to cook is one thing, but calling yourself a chef is an identity. “I’m a runner. I’m a straight-A student. We tell little kids, ‘You don’t just read, you’re a reader,’” Berger says. “You do these things because that’s the identity you hold.”

- YouTube www.youtube.com

Berger’s work shows how important it is to hone our communication skills. By simply changing one word, we can get people to comply with our requests more effectively. But, as Berger says, words are magic and we have to use them skillfully. “We think individual words don’t really matter that much. That’s a mistake,” says Berger. “You could have excellent ideas, but excellent ideas aren’t necessarily going to get people to listen to you.”

This article originally appeared last year. It has since been updated.

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A 92-yr-old former ballet dancer with dementia wrote this achingly beautiful poem about aging

Poetry can help people with dementia find their voice, and the results are incredible.

Photo credit: Canva

"I am still a dancer made of song."

Poetry is an oft-misunderstood, but incredibly powerful art form. Humans have been writing poetry for thousands of years, communicating feelings and ideas in beautiful, powerful ways that prose just can't quite reach. Poetry can be hard to define, but you know it when you see it—or rather, when you feel it.

Emily Dickinson once wrote, “If I feel physically as if the top of my head were taken off, I know that is poetry.” A poem hits you somewhere—your brain, your heart, your gut. And one poem that packs an incredibly moving punch has come from an unlikely source—an elderly woman with dementia.

elderly woman, dementia, caregiver, poetry, former dancer A woman with dementia wrote a poem with one of her children and it's bringing people to tears. Photo credit: Canva

Poet Joseph Fasano shared a message from a fan who shared that they had brought his book, "The Magic Words: Simple Poetry Prompts That Unlock the Creativity in Everyone," to their mother, a 92-year-old former ballet dancer living with dementia. The mother was excited to write a poem, and they slowly worked through a prompt from the book together aloud.

This poem was the result:

"Let the days be warm

Let the fall be long.

Let every child inside me find her shoes

and dance wildly, softly, toward the world.

I have a story I have never told

Once, when I was small,

I looked up at the sky and saw the wind

and knew I was a dancer made of song.

I am still a dancer made of song."

Wow. What a testament to the power of poetry to reach beyond our usual modes of communication, which dementia so cruelly disrupts. In a few simple lines, we're able to see this woman as she might see herself, as the human living under the veils of age and disease: "I am still a dancer made of song."

Poetry prompts can help people express themselves

The person who shared the poem thanked Fasano for "helping people find their voices," which is exactly what his book of poetry prompts was meant to do.

The Magic Words book by Joseph Fasano, poetry prompts "The Magic Words" is a book of poetry prompts from Joseph Fasano. Amazon


In the book's introduction, Fasano shares that he'd been invited to speak to a class of second graders in New Jersey in 2022 to share "the craft and magic of poetry." As part of his efforts, he came up with a poetry prompt that could "help guide their imaginations" and "unlock the images, thoughts and feelings inside them, without asking them to worry about how to structure a poem." He called the results "astonishing." When he shared one of the students' poems on social media, it and the prompt took off like wildfire, as people who never thought of themselves as poets felt empowered to share their imaginations within that framework.

From 7-year-olds to 92-year-olds, anyone can benefit from the self-expression that poetry facilitates, but many people feel hesitant or intimidated by the idea of writing a poem. Fasano writes, "Poetry is what happens when we let ourselves be," and this idea seems so clear than in the former dancer's poem above. Dementia can create roadblocks, but poetry provides a different avenue of communication.

Caregivers try many different ways to communicate with people living with dementia. Photo credit: Canva

The arts can be a powerful tool for people with dementia

Using poetry to help dementia patients communicate and express themselves isn't just wishful thinking. Studies have demonstrated that cultural arts interventions, including poetry specifically, can be beneficial for people with dementia. In fact, the Alzheimer's Poetry Project (APP) aims to use poetry as a means of improving the quality of life of people living with dementia by facilitating creative expression. "We do not set boundaries in our beliefs in what possible for people with memory impairment to create," the APP website states. "By saying to people with dementia, we value you and your creativity; we are saying we value all members of our community."

Fasano has shared that a team of doctors has begun using his poetry prompts to "give people with dementia a voice again."

Poet Gary Glazner, who founded APP, shared a story with WXPR radio about how he came up with the idea while studying poetry at Sonoma State University:

“I applied for a grant and got a grant to work at an adult care program. The moment I love to share with people is there was a guy in the group, head down, not participating and I said the Longfellow poem. ‘I shot an arrow into the air’ and his eyes popped open and he said, ‘It fell to earth I know not where.’ And suddenly he was with us and participating. It was just this powerful moment to see how poetry could be of use to elders but specifically with people with dementia."

Whether we read it, write it, speak it or hear it, poetry has the power to reach people of all ages in all kinds of mysterious ways.

You can follow Joseph Fasano on Twitter and Instagram, and find his books on Amazon.

This article originally appeared last year. It has been updated.

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Woman's whimsical 'Wheel of Fortune' guess is so bad it made her an instant legend

People prefer her guess to the actual answer.

@Rick_Life_Coach/X

Can you solve this "Wheel of Fortune" puzzle?

Watching a game show from the comfort of home is easy. Being on one is a totally different ball game. The lights, the cameras, the pressure. It's enough to make anyone's brain freeze up. And is there any game show that allows contestants to royally embarrass themselves on national TV quite like Wheel of Fortune? There’s always someone going viral for taking a big swing and missing on a phrase that seemed pretty apparent to the casual viewer. And when you take a big loss on a WOF word puzzle, there are a lot of folks shaking their heads at home. More than 8 million people watch the game show every night. Yikes.

One rather notorious of the wheel was Gishma Tabari from Encino, California, whose fantasy-inspired whiff of a common phrase back in 2023 earned her a lot of groans and some support from those who thought her imagination was inspiring. The 3-word puzzle read: “TH _ _ RITI _ S _ GR _ E,” and Tabari offered the answer, “The British Ogre.” The guess surprised host Pat Sajak, who responded, "Uh, no.” Tabari must have missed that there was a space between the R and the E in the puzzle, so ogre would have had to be spelled with 2 Rs.

She also probably wasn’t aware that England isn’t a place known for its ogres. The correct answer was: “The Critics Agree.”

The answer inspired a lot of activity on X, where people couldn’t believe someone could come up with such a fanciful answer to a puzzle with such a straightforward solution.







One person even created a lovely image of what could be the British Ogre.

Although…not everyone had a problem with the guess.

"OK, the puzzle was clearly THE CRITICS AGREE but to be honest I prefer THE BRITISH OGRE because the puzzles could use some more wacky originality sometimes.#WheelOfFortune"— Pasha Paterson (@zer0bandwidth) December 13, 2023

On the bright side, the incorrect guess is an opportunity for the world to learn that ogres aren’t a significant part of English folklore. Sure, there are characters in English myths and legends that have ogre-like qualities, such as Grendel from "Beowulf," the monstrous creature that terrorizes the mead hall of King Hrothgar. There’s also the Boggart, a mischievous spirit much like a hobgoblin and trolls, which appear in some English tales although they originate in Scandinavia.

If you’re looking for ogres in Europe, France is the best place to go.

- YouTube www.youtube.com

The word ogre is of French descent and comes from the name of the Etruscan god of the underworld, Orcus. Orcus is a large, ugly, bearded giant who enjoys consuming human flesh. Ogres are primarily known for eating children, which they believe will give them eternal life.

As for Wheel of Fortune, the show will undergo significant changes over the next few years. The show’s host, Pat Sajak, 76, stepped down from the show at the end of the 2024 season after hosting it for 41 years. In September 2024, radio host and “American Idol” emcee Ryan Seacrest took over the hosting spot.

Although, it was just announced that Sajak would be making a special guest appearance on Celebrity Wheel of Fortune, performing what he called "Final Spin."

And in case you're wondering how Tabari is doing: on her Instagram she wears her "Wheel of Fortune Flub Girl" title with pride, declaring she is "British Ogre for life."

This article originally appeared two years ago. It has been updated.

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​School threatens mom with CPS after missed calls when child was sick. They never called dad.

Other parents echo the mom's frustration and offer support.

Photo credit: Canva

School threatens mom with CPS after missed calls. They never called dad.

Being the default parent can be tough all on its own, but society places an additional burden on mothers to be the default parent. One of the places this shows up is in phone calls home from school. One mom claims that the school threatened to call Child Protective Services (CPS) on her if she did not answer her phone and retrieve her child from school. But the mother works a job where she is not permitted to have her phone on her person, which is why she has the child's father listed as the first contact.

Every year parents register their children for school, they fill out a form for emergency contacts and people permitted to pick up your child in the event a parent can't be there. Parents generally take great pains to fill this information out as accurately as possible, with the preferred parent at the top. This is to ensure the child is never stranded on school grounds if a parent cannot be reached.

default parent; parenting; mom; dad; motherhood; fatherhood; school calls CPS Student daydreaming during class lecture.Photo credit: Canva

Even when parents are divorced or were never married, typically, both the mother and father are listed. Yet schools often default to the mother, no matter what the circumstance. In cases of split custody, the school is generally given a copy of the custody agreement, and the teachers are often made aware of which week or days belong to which parent. In the event the teacher gets things mixed up, most children will inform the teacher which parent to call if they're sick or need to be picked up earlier than usual.

While parents work to coordinate, schools seem to fall into the societal expectation that the mother of the child is the default parent, throwing all instruction out the window. In the original post shared on Reddit, the frustrated mom explains that the school called her a whopping 16 times, though they're aware that her job does not allow her to have her phone. She thought there was some sort of tragedy. Never once between those 16 phone calls did they bother to call her husband.

default parent; parenting; mom; dad; motherhood; fatherhood; school calls CPS Cozy nap time: catching some Z's on the couch.Photo credit: Canva

"I assume she’s been hospitalized or there’s been an active shooter. Something horrible that warrants sixteen calls to the parent they were told not to call. I call the school frantically before even looking at my voice mail and find that they called me because she threw up. Threw up. Blood? Nope. Regular throw up. But because I didn’t answer this woman considered it ‘abandonment’ and made a call to CPS. I asked if they’d called my husband. Nope. Just me! And I didn’t answer, which isn’t allowed."

I've experienced this personally, minus threatening to call CPS. My job requires me to travel to Los Angeles at least once per year. During that timeframe, I inform the teacher in writing that I will be out of town and that my husband will be the primary point of contact for our son. Still, it never fails: at least once while I'm away, I receive a message on Class Dojo informing me of a paper that needs to be signed, a missing library book, or some other trivial thing.

default parent; parenting; mom; dad; motherhood; fatherhood; school calls CPS Focused work in a modern, plant-filled office space.Photo credit: Canva

When this happens, I become the middleman instead of the teacher, going directly to the "parent on duty." This phenomenon appears to be common, given the response to the woman's post, and it's driving both moms and dads insane.

One frustrated mom laments, "You know how many times I’ve had the school say 'your daughters sick' ok, well she’s at her dads house this week and I’m at work 'yeah, your daughter said she was at her dads, but figured you’d want to know' ok well her dad and I do actually talk soo… if she’s not dying, call the right parent??"

A military mom shares, "I was literally deployed and they tried calling me. Sure, that's going to work. Let me just tell my superiors that the school doesn't think I should be deployed when my kid has a fever."

default parent; parenting; mom; dad; motherhood; fatherhood; school calls CPS Multitasking mom: working, baby in arms, and a curious pup.Photo credit: Canva

One dad says he struggles with getting the school to call him first, "I'm supposed to be our main contact. They have my phone number, can text me, we have the school app (like 4 different ones!), they have my work number. I have always been the one in the office, I have always been the one to call them. Annnnnnd; they call my wife"

Another parent says, "It seems like this is common, I work at a car dealership and my wife is a nurse so it's obviously easier for me to leave work. We put my number as the primary contact and they'd still call her, we went as far as to not give her phone number and only give mine and they've still gone out of their way to find her number and call her instead. Now she's the primary contact since that's what they're going to do anyways."

default parent; parenting; mom; dad; motherhood; fatherhood; school calls CPS Caretaker comforts an unwell child with a thermal strip on her forehead.Photo credit: Canva

This dad is the primary parent and the school still doesn't call him: "It’s an absolute fight to get them to call me. I have my kids 2/3 of the time, take them to all appointments and extracurriculars, pack all the lunches, pick them up when there’s an emergency, sign all the paperwork, volunteer in their school and they STILL ALWAYS call their mom."

Clearly, this is societal stereotype that should be put to bed. Dads have become more involved as a whole as each decade passes, splitting domestic labor with their parenting partner more equitably. There are plenty of very capable fathers who care for their children just as well, if not better in some cases, than the mother.

Thankfully, in the case of the original Reddit post, the mother doesn't believe the school actually called CPS, but her experiences highlight the need for a shift in perspective when it comes to who can be the primary parent.

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There are 3 central types of empathy and we all need to understand them much better

Here's what cognitive, emotional, and compassionate empathy mean.

Photo credit: Canva

Empathy is different than sympathy.

Is empathy a real thing? Is it even possible to feel what another person feels if you've not experienced what they are going through? What differentiates it from sympathy or compassion?

While sympathy and empathy are often interchanged and overlap in meaning, the way the words are used differs. If we're looking dictionary definitions, Merriam-Webster sums up the differences:

Sympathy is a feeling of sincere concern for someone who is experiencing something difficult or painful. Empathy involves actively sharing in the person’s emotional experience.

In other words, sympathy is feeling for someone, while empathy is feeling with someone. While some might feel it's impossible to feel empathy for a person if you haven't experienced exactly what they have, that's not really an accurate depiction of what empathy entails. Digging into the three types of empathy—cognitive, emotional, and compassionate—may help us understand.

Cognitive Empathy

The word "cognitive" refers to "conscious intellectual activity (such as thinking, reasoning, or remembering)" and cognitive empathy is "the ability to identify and understand emotions of others."

Essentially, cognitive empathy means we can look at a person's experience, use our intellect to imagine what it would feel like, and form an understanding of how the person is feeling. For instance, let's say your friend's dog died and you've never even had a dog. If you have knowledge of how close the bond can be between a human and a dog, and you've seen how much your friend loved their dog, you can imagine how they are feeling. You don't have to have lost a dog yourself in order to imagine yourself having a close bond with dog and losing them.

empathy, cognitive empathy, sympathy, compassion, emotions Cognitive empathy involves understanding how others feel.Photo credit: Canva

Another example of cognitive empathy is when you see a refugee finally get resettled after fleeing a war zone and sitting for years in limbo and being able to understand their feelings of relief and hope. You don't have to have lived with war or waited years for safety and security in order to understand the feelings those experiences would evoke.

Cognitive empathy allows us to connect with others through an understanding of emotions. It says, "I can see things through your eyes and understand why you feel the way you do."

Emotional Empathy

What sets emotional empathy apart from cognitive empathy is the role our own emotions play. Emotional empathy isn't just understanding; it's experiencing the emotions of the other person. If your friend whose dog died starts to cry and you start to cry, too, that's emotional empathy. If you see the relief on the face of the refugee and find your shoulders dropping and your heart rate slowing and a feeling of calm come over you, that's emotional empathy.

empathy, emotional empathy, affective empathy, compassion, emotions Emotional or affective empathy means feeling what another feels.Photo credit: Canva

Emotional empathy doesn't necessarily mean you've experienced what the other person is experiencing, but rather that you share the emotions of the other person in response to their experience. Tearing up when others cry, feeling joyous when others celebrate, getting angry when others are mad—all manifestations of emotional empathy.

While emotional empathy (also known as affective empathy) can creates strong connections with people, it can also be exhausting if it's not kept in check.

Compassionate Empathy

While sometimes wrapped into the former two, compassionate empathy differs in that it's marked by a desire to act. When you understand a person's feelings and/or feel along with them and want to do something to alleviate their pain or suffering, that's compassionate empathy (sometimes also called "empathic concern").

Let's say you met that refugee while they were still in limbo and afraid for their future. Compassionate empathy might lead you to look for programs that could help them or to volunteer with refugee organizations to help others in similar circumstances.

Empathy helps us connect with our fellow humans and encourages social cohesion. Without empathy, it's much easier to turn a blind eye to injustice and suffering.

- YouTube www.youtube.com

Understanding empathy is important not only for connecting with others going through a difficult time, but for all relationships with others in our lives. For instance, psychologist Dr. Daniel Goleman explains the three types of empathy in the context of leadership and why having all three creates the best foundation for effective leadership.

“In general, empathy is a powerful predictor of things we consider to be positive behaviors that benefit society, individuals, and relationships,” Karina Schumann, PhD, a professor of social psychology at the University of Pittsburgh, told Upworthy. “Scholars have shown across domains that empathy motivates many types of prosocial behaviors, such as forgiveness, volunteering, and helping, and that it’s negatively associated with things like aggression and bullying.”

Empathy comes more naturally to some than others, especially considering these three manifestations of it, but it's a skill that everyone can cultivate. The American Psychological Association suggests multiple ways people can consciously boost their empathy:

- Expose yourself to differences (which helps to provide more context for other people's perspectives)

- Read more fiction (character-driven stories can help us better understand people's thoughts, feelings, and motivations)

- Harness oxytocin (increase this social hormone through more eye contact and soft physical touch)

- Identify common ground (the more we see ourselves in others the more easily we find empathy)

- Ask questions (the more we know about one another, the better we understand)

- Know your blocks (learn where you struggle with empathy and work through those struggles)

- Second-guess yourself (stay humble and open to learning, questioning your negative assumptions about people)

A world with more empathy benefits us all in the long run, so it's worth understanding what it entails and how to cultivate it in ourselves.

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