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When a customer insulted a worker with autism, this restaurant owner had a spot-on response.

This restaurant owner does business the right way.

On Saturday, Nov. 7, 2015, restaurant owner P.J. Gialopsos got a phone call from an irate customer.

As anyone who's worked in the service industry will tell you, an occasional dissatisfied customer is simply part of the job. But this particular customer of Little Italy Restaurante in Anchorage, Alaska, took it to a whole other level.

Photo via iStock.

Someone who'd ordered delivery service was upset over a mistake by one of Gialopsos' employees, who has autism.

A Little Italy employee made a small mistake with the customer's order (it happens with us humans from time to time). Instead of handling the situation with any ounce of level-headedness, however, the customer yelled at the delivery driver, who has autism, calling him inappropriate names, the Alaska Dispatch News reported. The customer then called the restaurant to complain about the driver, continued to use profanity, and even accused the employee of being on drugs.

“So (the driver) is a little awkward socially -- gee whiz -- that doesn't give you a right to call him a foul name and make his day miserable."
— P.J. Gialopsos

When customers have had issues with the employee before, Gialopsos said, usually things got smoothed out once the restaurant explained the employee has autism. This time, however, that didn't happen.

Frustrated, Gialopsos took to social media to explain that sort of attitude will not be tolerated at Little Italy's.

In a Facebook post published on Nov. 10, 2015, Gialopsos spelled out exactly what had happened and what she did about it.

"We have fired this customer," she wrote, noting that her employee is a "seriously accomplished university student," and has "one helluva work ethic."

"That address, that name, and phone number will be tagged with a DO NOT DELIVER DO NOT ACCEPT ORDER message."

Here's the entire post (story continues below):

"This has been pondered for days now: should I write this post and HOW should I write this post?

Over the weekend we received a complaint about one of our delievery drivers. The customer wasn't simply complaining, he was ranting and foul. He informed us our driver was an idiot and strung out on drugs and was FURIOUS!

It was calmly explained to him, no, this driver is not on drugs....nor does he drink....he is autistic and has a slight speech impediment. The customer called the phone person a liar, had a few more choice words for her and hung up.

When the driver returned, he came into my office a little shaken because the customer was angry (he had mixed up the pouch of food but quickly retrieved the correct order from his car. Mistakes are made all the time in the course of a business life, and when we make them we do our very best to correct the problem immediately. )...that didn't satisfy this man....he berated him and then called him a name I won't even elude to here.

It isn't the first time I've had a comment about this employee, but normally, as soon as I explain, they are always VERY understanding that the mannerisms had a reason.

This driver has worked for us for two years. He is a seriously accomplished University student, has an amazingly inquisitive personality, a wicked sense of humor and one helluva work ethic!

You would think, in the year 2015 the majority of the population would have learned or at least heard about autism. I understand that there is a large portion of our population that is content to remain uninformed and uneducated, but that doesn't give them to right to take that ignorance and turn it into a foul mouthed rant on two of my employees!

Therefore, we have fired this customer. That address, that name and phone number will be tagged with a DO NOT DELIVER DO NOT ACCEPT ORDER message.

...... And won't that customer be surprised later in life to learn that his "idiot strung out" delivery driver long ago turned out to be the physicist, microbiologist or chemical engineer who could quite possibly make a discovery that will save his sorry *** someday.

Just sayin'.
Thank you for allowing my own little rant here."

















Since it was published, the post has garnered more than 19,000 Likes and over 5,000 shares — quite the response for a small restaurant in Alaska.

“The fact that he has autism doesn't cross anyone's mind at the restaurant," Gialopsos told The Mighty. “We just work, he just works, that's it. Maybe it's the mom in me, but I had to write that response."

The response to Little Italy's post has been "overwhelming" for Gialopsos in the best possible way.

What does her employee think of all this positive attention? He's been thrilled, according to the Alaska Dispatch News.

"I can honestly say kindness is not in short supply," Gialopsos wrote in a follow-up post on Facebook Nov. 13.

"Understanding still thrives....and good people do good things every single day...all over the world."

Science

Researchers dumped tons of coffee waste into a forest. This is what it looks like now.

30 dump truck loads and two years later, the forest looks totally different.

assets.rebelmouse.io

One of the biggest problems with coffee production is that it generates an incredible amount of waste. Once coffee beans are separated from cherries, about 45% of the entire biomass is discarded.

So for every pound of roasted coffee we enjoy, an equivalent amount of coffee pulp is discarded into massive landfills across the globe. That means that approximately 10 million tons of coffee pulp is discarded into the environment every year.


When disposed of improperly, the waste can cause serious damage soil and water sources.

However, a new study published in the British Ecological Society journal Ecological Solutions and Evidence has found that coffee pulp isn't just a nuisance to be discarded. It can have an incredibly positive impact on regrowing deforested areas of the planet.

via British Ecological Society

In 2018, researchers from ETH-Zurich and the University of Hawaii spread 30 dump trucks worth of coffee pulp over a roughly 100' x 130' area of degraded land in Costa Rica. The experiment took place on a former coffee farm that underwent rapid deforestation in the 1950s.

The coffee pulp was spread three-feet thick over the entire area.

Another plot of land near the coffee pulp dump was left alone to act as a control for the experiment.

"The results were dramatic." Dr. Rebecca Cole, lead author of the study, said. "The area treated with a thick layer of coffee pulp turned into a small forest in only two years while the control plot remained dominated by non-native pasture grasses."

In just two years, the area treated with coffee pulp had an 80% canopy cover, compared to just 20% of the control area. So, the coffee-pulp-treated area grew four times more rapidly. Like a jolt of caffeine, it reinvigorated biological activity in the area.

The canopy was also four times taller than that of the control.

Before and after images of the forest

The forest experienced a radical, positive change

via British Ecological Society

The coffee-treated area also eliminated an invasive species of grass that took over the land and prevented forest succession. Its elimination allowed for other native species to take over and recolonize the area.

"This case study suggests that agricultural by-products can be used to speed up forest recovery on degraded tropical lands. In situations where processing these by-products incurs a cost to agricultural industries, using them for restoration to meet global reforestation objectives can represent a 'win-win' scenario," Dr. Cole said.

If the results are repeatable it's a win-win for coffee drinkers and the environment.

Researchers believe that coffee treatments can be a cost-effective way to reforest degraded land. They may also work to reverse the effects of climate change by supporting the growth of forests across the globe.

The 2016 Paris Agreement made reforestation an important part of the fight against climate change. The agreement incentivizes developing countries to reduce deforestation and forest degradation, promote forest conservation and sustainable management, and enhance forest carbon stocks in developing countries.

"We hope our study is a jumping off point for other researchers and industries to take a look at how they might make their production more efficient by creating links to the global restoration movement," Dr. Cole said.


This article originally appeared on 03.29.21

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Pop Culture

Hugh Jackman and Ryan Reynolds deliver the most entertaining 'Hot Ones' interview ever

They reached whole new levels of spicy silliness.

Credit: First We Feast/YouTube

Watching Reynolds keep a brave face while Jackman hopelessly struggles is everything.

Ryan Reynolds and Hugh Jackman ended their promotional journey for “Deadpool and Wolverine” truly in the spiciest way possible.

The superhero duo appeared in the latest episode of “Hot Ones,” the internet’s favorite interview series where guests eat increasingly spicier hot wings while answering burning questions. And boy, torture never looked so good.

At first, each held their own as they discussed how the movie actually began as a fake-out plan.

“The original idea with this movie was to shoot a fake movie called 'Alpha Cop,' that was intentionally bad… It was about two guys that were sharing one brain and together they make the perfect cop…and the poster says ‘Alpha Cop: two cops, one brain, all balls,’” Reynolds explained to “Hot Ones” host Sean Evans.

“And it was meant to be kind of like horrible. Like 10 people in America would go to see this movie on opening weekend and five minutes into the movie the Marvel logo would flip up and it would actually be ‘Deadpool & Wolverine.’”

There was also a chat about former jobs, where Jackman (already beginning to tear up from the heat) recalled being a clown-for-hire.

“I literally rented a clown outfit…and we had no skills, literally no skills…I broke my rule and I did an 8-year-old’s party. I always knew they were going to find me out and he found me out and this kid yelled to his mom, ‘Mom, this clown is crap.' And I’m like ‘Shut up, kid.'”

Then around the halfway point, hilarious chaos ensued. Though both suffered through the latter rounds, poor Jackman was clearly more victimized. Poor fella goes though all the stages of spice grief—tears, sweat, uncontrollable shimmies, delirious laughter…even bargaining.

Ryan Reynolds and Hugh Jackman Go Claws Out While Eating Spicy Wings | Hot Oneswww.youtube.com

"It tastes angry," Jackman said of the sixth hot sauce. "You know what I'm gonna eat? A bag of rusty razors that's what I'm gonna eat."

Reynolds, on the other hand, was doing far better at keeping his cool. As well as his sarcasm.

"Hugh has never felt physical pain so for him as a pampered starlet, this is important, an important rite of passage," he quipped.

This dynamic was, undoubtedly, everybody’s favorite aspect of the interview.

“The funniest part is watching Ryan provide deep, in-depth responses to Sean's questions and Hugh just fighting for his life in the background,” one viewer said.

Another echoed, “Ryan cracking jokes and Hugh just fighting to survive is funnier than it has any right to be. This is one of my favorite ones to date.”

Some else astutely wrote, “You know the friendship is real by how much they enjoy seeing each other suffer. Like brothers, really.”

But of course, even though Reynolds and Jackman have projected animosity toward each other for laughs, underneath all those jabs is a true friendship.

"Most of our conversations are very vulnerable,” Reynolds revealed.

Jackman even praised Reynolds as a “great father, great family, great family, loves his job, loves his work.”

He continued, “and I don't have anything -- apart from making me do this and he said if you don't I'm gonna just disparage you and make fun of you and tell all of Australia that you just didn't have the guts and Canada is better -- but apart from that, I have nothing. There's nothing [bad to say]."

As Evans put it, they bravely “climbed the hot sauce mountain together,” and we love them all the more for it.

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Family

Naming twins is an art. Here are some twin names people say are the best they've ever heard.

With twins, all the regular pressures of having a baby are doubled, including choosing a name.

Photo credit: Canva

Are you in favor of rhyming twin names? Or is it too cutesy?

Having twins means double the fun, and double the pressure. It’s a fairly known rule to name twins in a way that honors their unique bond, but that can lead to overly cutesy pairings that feel more appropriate for nursery rhyme characters than actual people. Plus, it’s equally important for the names to acknowledge each twin’s individuality. Again, these are people—not a matching set of dolls. Finding the twin baby name balance is easier said than done, for sure.

Luckily, there are several ways to do this. Names can be linked by style, sound or meaning, according to the baby name website Nameberry. For example, two names that share a classic style would be Elizabeth and Edward, whereas Ione and Lionel share a similar rhythm. And Frederica and Milo seem to share nothing in common, but both mean “peaceful.”

Over on the /NameNerds subreddit, one person asked folks to share their favorite twin name pairings, and the answers did not disappoint.

One person wrote “Honestly, for me it’s hard to beat the Rugrats combo of Phillip and Lillian (Phil and Lil) 💕”

A few parents who gave their twin’s names that didn’t inherently rhyme until nicknames got involved:

"It's the perfect way! Christmas cards can be signed cutely with matching names, but when they act out you can still use their full name without getting tripped up.😂"

"The parents of a good friend of mine did this: her name is Allison and her sister is Callie. Their names don’t match on the surface, but they were Alli and Callie at home."

“Alice and Celia, because they’re anagrams! Sound super different but have a not-so-obvious implicit connection.”

This incited an avalanche of other anagram ideas: Aidan and Nadia, Lucas and Claus, Liam and Mila, Noel and Leon, Ira and Ria, Amy and May, Ira and Ari, Cole and Cleo…even Alice, Celia, and Lacie for triplets.

Others remembered name pairs that managed to sound lovely together without going into cutesy territory.

twin names, twins, babies, baby namesThese matching bunny ears though. Photo credit: Canva

“I know twin toddler boys named Charlie and Archie and they go so well together,” one person commented.

Another wrote, “Tamia and Aziza. I love how they follow the same sound pattern with the syllable endings (-uh, -ee, -uh) without being obnoxiously matchy matchy.”

Still another said, “Lucy and Logan, fraternal girl/boy twins. I think the names sound so nice together, and definitely have the same 'vibe' and even though they have the same first letter they aren't too matchy-matchy.”

Other honorable mentions included: Colton and Calista, Caitlin and Carson, Amaya and Ameera, Alora and Luella, River and Rosie, and Eleanor and Elias.

One person cast a vote for shared style names, saying, “If I had twins, I would honestly just pick two different names that I like separately. I tend to like classic names, so I’d probably pick Daniel and Benjamin for boys. For girls my two favorites right now are Valerie and Tessa. I think Val and Tess would be cute together!”

Overall though, it seems that most folks were fans of names that focused on shared meaning over shared sound. Even better if there’s a literary or movie reference thrown in there.

twin names, twins, babies, baby namesMany adult twins regret that their names are so closely linked together. Photo credit: Canva

“My mom works in insurance, so I asked her. She’s seen a lot of unique ones, but the only twins she remembers are Gwenivere [sic] and Lancelot... bonus points... little brother was Merlin,” one person recalled.

Another shared, “If I had twin girls, I would name them Ada and Hedy for Ada Lovelace and Hedy Lamarr, both very early computer/tech pioneers. Not that I’m that into tech, I just thought it was a brilliant combination.”

Other great ones: Susan and Sharon (think the original “Parent Trap”), Clementine and Cara (types of oranges), Esme and Etienne (French descent), Luna and Stella (moon and stars), Dawn and Eve, plus various plant pairings like Lily and Fern, Heather and Holly, and Juniper and Laurel.

Perhaps the cleverest name pairing goes to “Aubrey and Zoe,” since…wait for it… “they’re A to Z.”

It’s easy to see how naming twins really is a cool opportunity for parents to get creative and intentional with their baby naming. It might be a challenge, sure, but the potential reward is having the most iconic set of twins ever. Totally worth it!

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Family

Wife has the perfect response when husband introduces her to coworkers as 'The Housewife'

She began by laughing hysterically.

via Artur Voznenko/Unsplash

An anry wife shares her thoughts with her husband.

A husband invited some new coworkers over for dinner and instead of properly introducing his wife, he made a sexist joke that she felt was belittling. The wife, who goes by the name Sadie on Reddit, shared the story on the AITA forum to ask if she responded correctly.

Spoiler alert: Yes, she did.

“My husband invited his new coworkers over for dinner. When they arrived, he introduced me by gesturing at me and saying, ‘This is Mrs. Smith (he didn't even say my name)...the housewife!'" Sadie revealed.

“I looked at him for a second, then I started laughing hysterically,” Sadie continued. “I then told said, ‘No, honey, I work full time, and YES I still act like a housewife when I'm home because you simply can't bother to help.’” After Sadie’s remark, the guests stared at the husband, who tried to laugh it off and then changed the subject by asking them if they wanted a drink.

The rest of the dinner was awkward, with the husband and wife exchanging angry glances. After the guests left, the husband blew up at Sadie, saying that she laughed like a “lunatic” and that she ruined “his image.”

“I told him he was wrong to lie about my status and deny my degree, to begin with,” Sadie continued. He said I could've talked to him about it privately later but not like this, and making his coworkers think he's useless.” Sadie asked the online forum if she was out of line, and they responded with a collective no.

People overwhelmingly supported the wife, raising an issue far beyond the fact that her husband was seriously inconsiderate. It’s a big red flag in a relationship when one spouse diminishes or belittles the other in public or private.

“Men who diminish their partners to look better at the office are gross. He only seemed to care about his embarrassment and not yours. I'd be mortified if my husband used a lie that robbed me of my success and accomplishments to prop himself up," Geranium27 wrote.

“It's a red flag for the relationship. He doesn't want a partner who is an equal. He wants a dependent woman who he can provide for completely so he can feel like a man," RedWanderingLizard added.

Some also noted that it was wrong of him to disparage homemakers.

"He diminished (being a housewife is not a ‘low’ role, but he meant it that way) you in public, you corrected him. In public. As he deserved,” LetThemEatHay wrote.

The viral post received over 24,000 comments, highlighting the idea that belittling your partner is a serious sign of a dysfunctional relationship that should not be ignored.

According to Psychology Today, backhanded compliments, digs and subtle put-downs are attempts by one partner to make the other feel small and themselves feel big. “Although cleverly disguised as a joke or a compliment, these comments may qualify as ‘toxic’ if they sting, cause confusion, and replay in a person’s mind for days, disrupting their peace,” Erin Leonard, Ph.D. writes.

Ultimately, commenters overwhelmingly agreed that Sadie was right not to let her husband's belittling compliment go unnoticed. By sharing it online, she opened up a meaningful discussion about appropriate humor in relationships. Studies show that it’s healthy for partners to joke around with one another, but when the comments are thinly veiled put-downs and backhanded compliments, it’s no laughing matter.


This article originally appeared on 5.9.24

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Identity

A teacher had to tell her deaf students that people can hear farts. Their reaction was hilarious.

This is amazing.

Photo from Facebook.

Anna Trupiano educates on passing gas in public.

Anna Trupiano is a first-grade teacher at a school that serves deaf, hard-of-hearing, and hearing students from birth through eighth grade.

In addition to teaching the usual subjects, Trupiano is charged with helping her students thrive in a society that doesn't do enough to cater to the needs of the hard-of-hearing.

Recently, Trupiano had to teach her students about a rather personal topic: passing gas in public.

A six-year-old child farted so loud in class that some of their classmates began to laugh. The child was surprised by their reaction because they didn't know farts make a sound. This created a wonderful and funny teaching moment for Trupiano.

Trupiano shared the conversation on Facebook.

1st grade, farts, passing gas

"Wait, they can hear all farts?!?!"

See posts, photos and more on Facebook.

deaf, education, funny

An education reduced to conversations on farts.

See posts, photos and more on Facebook.

students, teacher, sound

Farts are funny.

See posts, photos and more on Facebook.

hard of hearing, vapors, gas

The discerning listener.

See posts, photos and more on Facebook.

While the discussion Trupiano had with her students was funny, it points to a serious problem faced by the deaf community. "I know it started with farts, but the real issue is that many of my students aren't able to learn about these things at home or from their peers because they don't have the same linguistic access," she told GOOD.

"So many of my students don't have families who can sign well enough to explain so many things it's incredibly isolating for these kids," she continued.

Trupiano hopes her funny story about bodily functions will inspire others to become more involved with the deaf community by learning sign language.

"I would love to see a world where my students can learn about anything from anyone they interact with during their day," she told GOOD. "Whether that means learning about the solar system, the candy options at a store, or even farts, it would be so great for them to have that language access anywhere they go."

Interested in learning ASL? Here's a great list of places you can start.

While the discussion Tupiano had with her students was funny, it points to a serious problem faced by the deaf community. "I know it started with farts, but the real issue is that many of my students aren't able to learn about these things at home or from their peers because they don't have the same linguistic access," she told GOOD.

"So many of my students don't have families who can sign well enough to explain so many things it's incredibly isolating for these kids," she continued.

Tupiano hopes her funny story about bodily functions will inspire others to become more involved with the deaf community by learning sign language.

"I would love to see a world where my students can learn about anything from anyone they interact with during their day," she told GOOD. "Whether that means learning about the solar system, the candy options at a store, or even farts, it would be so great for them to have that language access anywhere they go."

Intersted in learning ASL? Here's a great list of places you can start.


This article originally appeared on 12.14.18

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