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Watch a trans man explain why Starbucks' new health care plan means so much to him.

Starbucks has a pretty solid track record with the LGBTQ community, and its latest announcement shows why.

Since 2012, the coffee chain has included certain transition-related medical treatments for trans employees in its health insurance packages. And at the end of June 2018, it announced an expansion of that plan.

The policy previously listed certain transition-related procedures — such as laser hair removal, facial feminization surgeries, breast reductions or augmentations, and hair transplants — as cosmetic and therefore not covered by insurance. The new employee health care package will cover those, and that's a pretty huge deal for their trans workers.

Starbucks flies a Pride flag above its corporate headquarters in Seattle. Photo via Starbucks Newsroom.

How exactly did Starbucks come to these decisions? It's simple, really: It asked experts for help.

The company reached out to the World Professional Association for Transgender Health (WPATH), the go-to source for trans-related standards of care, to better understand trans people and their health needs. According to the company's press release, they are the first group to work directly with WPATH on shaping corporate policy. Not everybody understands trans issues or trans health and might be inclined to lump those types of transition-related procedures in with "cosmetic" exclusions. That's why it's so important that Starbucks took the extra step to consult experts.

Tate Buhrmester, a Starbucks employee of 15 years and the manager of one of its Austin, Texas, stores, is a living example of what happens when you provide people with access to care they need.

"It makes trans people feel like they are people, like they matter and their health matters," said Buhrmester, a trans man (meaning that he was assigned female at birth and transitioned to male), in a video on the company's website.

Buhrmester has been a Starbucks employee for 15 years. Photo by Mike Kane/Starbucks Newsroom.

Some may ask why a company should worry about policies that would only affect 0.6% of the population. The better question to ask is why not?

As a case study on the city of San Francisco's 2001 decision to include transition-related care in its insurance coverage shows, trans-inclusive policies have virtually zero effect on the cost of premiums. Researchers also found that trans employees were happier, healthier, and more productive as a result. There's no downside.

"The approach was driven not just by the company’s desire to provide truly inclusive coverage, [but also] by powerful conversations with transgender partners about how those benefits would allow them to truly be who they are," said Starbucks' vice president of benefits, Ron Crawford. "I view this as a diagnosis with a treatment path. You have to think of it from an equity perspective."

With the federal government's increasingly hostile approach to trans people — including a decision to reinterpret a section of the Affordable Care Act's nondiscrimination clause so as to give insurance companies the ability to categorically exclude trans coverage — it's on states and employers to set an example for the world and make this type of care the standard.

Buhrmester and his wife, Katherine, appear in the Starbucks video. Photo by Mike Kane/Starbucks Newsroom.

When one company takes a stand for doing what's right, others often soon follow. For vulnerable populations like trans people, that's the hope.

Sometimes, companies will follow suit because they see that it's the right thing to do. Other times, they follow the new model as a way of keeping their compensation packages consistent with their competitors. Whatever the case is, this could have a ripple effect, changing the lives of trans people for the better.

Not all trans people will use the services offered by this new insurance (just as not all employees will use coverage for a broken leg or treatment for heart disease), but it's still included in everyone's policies. But what this does, in addition to providing critical care, is send a message that trans people matter to the company as much as any other employee.

Good on you, Starbucks. Thanks a latte!

Watch Tate Buhrmester explain why this move means so much to him in Starbucks' powerful video below.

Family

Mom gives a tour of her typical 'middle-class home' and it's exactly what people needed

"There is just so much pressure on social media to be perfect."

@steph_murphy/TikTok

Stephanie Murphy shares her "average" home in viral TikTok video.

Sure, it’s lovely to see pristine, perfectly curated homes that look like they belong in Architectural Digest. A little inspo never hurt anyone. But as we all know, the spotless life is simply not an achievable reality, especially for those with busy lives and limited budgets (read: most of us).

But you know what? Maybe even the messy homes deserve some love. The ones with constant junk piles, unfinished projects, dirty dishes, and misplaced toys. The homes that will never grace the cover of a magazine but still do a wonderful job of containing all the moments life has to offer—the big, small, extraordinary, mundane, and everywhere in between. 'Cause at the end of the day, isn’t that a home’s true purpose anyway?


@stephsharesitall

Lets normalize “average” because there is nothing wrong with it. Everywhere you look on social media you see big gorgeous houses in perfect condition and its hard not to compare yours to them. But its not the norm and half the time its staged. Our house is lived in, and its filled with love and tons of memories and at the end of the day thats all that matters.

Stephanie Murphy, a mom and TikTok creator, seems to think so. Murphy recently took viewers on an “average house tour,” and it was the exact opposite of aspirational. Highlighted in Murphy’s tour are the pantry door that’s remained unpainted for three years, blinds held together with binder clips, air conditioners held in place by duct tape, a full dish rack tray that’s “a permanent fixture” on their countertops, and not one but two junk drawers (honestly, that’s a little low by my count). You’ll also notice a fridge that is covered in her kid’s artwork and school pictures. Not in any cohesive way, but merely thrown on randomly, as nature intended.

Meanwhile, in the master bedroom, Murphy and her husband’s bed have two separate blankets because neither of them like to share. A genius idea, and just another example of how we really, really don’t need to continue with marital sleeping norms that don’t actually feel comfortable.

As for why Murphy decided to showcase her “average, middle-class house,” it’s all in the caption of her video: “Let’s normalize ‘average’ because there is nothing wrong with it. Everywhere you look on social media, you see big gorgeous houses in perfect condition and it’s hard not to compare yours to them. But it’s not the norm and half the time it's staged. Our house is lived in, and it’s filled with love and tons of memories and at the end of the day that's all that matters."

She further explained her reasoning to Good Morning America. "I feel like social media is full of one perfectly curated video after another, and there is just so much pressure from social media to be perfect in all aspects -- to have perfect skin, perfect makeup, perfect outfit, perfect house. And the reality is no one's perfect," Murphy said.

"Honestly, I feel like there's a very good chance that all those videos that we see were staged and they probably like, moved a pile of toys behind the camera to film and then moved it back when they were done. But that's the part that people on social media just aren't sharing. They don't show you the behind-the-scenes and that is what I was looking to change," she continued.


Judging from the comments sections of this now-viral post, it seems like other people are ready for more average content.

“This is awesome! I’m constantly feeling inadequate when people have a perfect house that looks like nobody lives there!” one person wrote. “I feel seen,” added another.

Hear, hear. No need to feel inadequate about having a home that’s lived in. Imperfection has its own kind of beauty.

This article originally appeared two years ago.

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Science

Guy uses a Ziploc bag to show why text is reversed in mirrors and people finally get it

A seemingly simple but surprisingly confusing reality.

Photo credit: Canva

Why is text reversed in mirrors?

Have you ever wondered why text shows up backwards in a mirror? It's confusing to our brains because it doesn't seem like anything else is flipped like that. If we turn our head, it doesn't move the opposite direction in a mirror. Or does it? After all, right-handed you is actually left-handed you in the mirror. Right? (Wait, is that right?)

Mirrors can be confusing, despite not being very complicated. A mirror image is simply a reflection of what's before it. But when someone else is looking at us head on, they don't see text in reverse, so why don't we see what other people see when we see ourselves in a mirror?

Kitten Aww GIF by MOODMANGiphy

(If you think this is a super stupid question with a super obvious answer, congratulations. Pat yourself on the back and scootch along so the folks who don't fully grasp the physics of mirrors can enjoy a demonstration that makes it a little easier to understand.)

"Why do mirrors reverse text?" asks the creator behind @humanteneleven on YouTube. "You might think it's just a property of mirrors—they flip things from left to right—but that's not true." He then picks up a metal arrow to show that it points the same direction in the mirror as it does in real life. So why is the text flipped when the arrow isn't?

- YouTubewww.youtube.com

He then holds up a book to show how the text on the book cover appears backwards, just like the shirt. But when he holds up a Ziploc bag with the word "HELLO" written on it, the word shows up properly.

That's because he had to flip the book over to see the cover text in the mirror. The baggy he could just hold up and see the letters through the transparent plastic, just as we see them in real life. If he flips the baggy over like he did the book, the text shows up backwards in the mirror, just like it does in real life.

"So it's actually not the mirror that's flipping anything from left to right," he says. "It's the human."

People appreciated the simple, straightforward explanation and demonstrations.

"One of the most insightful demonstrations I've seen. It's simple and explains the phenomenon. Well done!"

"While I've heard this explanation many times before, I've only recently seen it demonstrated with text-on-transparency, which is what really makes it click. Great video!"

"Love these sorts of demonstrations. It’s a bit of a complicated one, but I love seeing how different people's minds work when explaining simple things like this. My kid explains it with “left is on the left, right is on the right, things aren’t flipped, they are mirrored” but it’s true that you are the one who flips things and I’ve never thought of it that way before."

"Oh my God, I haven't understood explanations from physics videos about why mirrors flip but this, gosh this helps."

Mirrors have been hilariously befuddling people in other videos as they try to figure out how the mirror knows what's behind a barrier placed in front of objects.

@sarahcoome

this is kinda creepy 👀 #mirror #relatable #creepy

Is this something all of us should probably have learned in high school? Yes. Do all of us remember everything we learned in high school? No. Does the scientific explanation make perfect sense to everyone even if it's explained in detail? Um, no.

Like the reversed text question, having a simplified explanation that doesn't fully get into the nitty gritty physics and geometry of how mirrors work is helpful for some folks.

- YouTubewww.youtube.com

For those who do want a bit more scientific substance to their explanations, this next video does a good job of giving a bit more detail while still keeping the explanation simple. It even uses a visual diagram to explain:

- YouTubewww.youtube.com

And for those who say, "This is so basic! How do people not understand this?" here's a video that really does get into the nitty gritty physics and geometry of how mirrors work, diving into ray and wave optics, photons, wave functions, probability, and quantum mechanics. It's only 12 minutes, and it manages to entertain while explaining, but it certainly blows the notion that understanding mirrors is super simple.

- YouTubewww.youtube.com

As one commenter wrote, "I thought I understood mirrors. I understand mirrors even less now. And that's a compliment."

Isn't science fun?


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Pop Culture

'Wicked' author reveals how one line in 'The Wizard of Oz' inspired Elphaba and Glinda's story

Gregory Maguire says he "fell down to the ground" laughing when the idea hit him.

Public domain

Gregory Maguire was inspired by a line in the original 1939 film "The Wizard of Oz."

Have you ever watched a movie or read a book or listened to a piece of music and wondered, "How did they come up with that idea?" The creative process is so enigmatic even artists themselves don't always know where their ideas come from, so It's a treat when we get to hear the genesis of a brilliant idea straight from the horse's mouth. If you've watched "Wicked" and wondered where the idea for the friendship between Elphaba (the Wicked Witch) and Glinda (the Good Witch) came from, the author of the book has shared the precise moment it came to him.

The hit movie "Wicked" is based on the 20-year-old hit stage musical, which is based on the novel "Wicked: The Life and Times of the Wicked Witch of the West" written by Gregory Maguire. While the musical is a simplified version of the 1995 book, the basic storyline—the origins of the two witches from "The Wizard of Oz"—lies at the heart of both. In an interview with BBC, Maguire explained how Elphaba and Glinda's friendship popped into his head.

Maguire was visiting Beatrix Potter's farm in Cumbria, England, and thinking about "The Wizard of Oz," which he had loved as a child and thought could be an interesting basis for a story about evil.

"I thought 'alright, what do we know about 'The Wizard of Oz' from our memories,'" he said. "We have the house falling on the witch. What do we know about that witch? All we know about that witch is that she has feet. So I began to think about Glinda and the Wicked Witch of the West…

"There is one scene in the 1939 film where Billie Burke comes down looking all pink and fluffy, and Margaret Hamilton is all crawed and crabbed and she says something like, 'I might have known you'd be behind this, Glinda!' This was my memory, and I thought, now why is she using Glinda's first name? They have known each other. Maybe they've known each other for a long time. Maybe they went to college together. And I fell down onto the ground in the Lake District laughing at the thought that they had gone to college together."

In "Wicked," Glinda and the Wicked Witch, Elphaba, meet as students at Shiz University, a school of wizardry. They get placed as roommates, loathe each other at first, but eventually become best friends. The story grows a lot more complicated from there (and the novel goes darker than the stage play), but it's the character development of the two witches and their relationship with one another that force us to examine our ideas about good and evil.


- YouTubeyoutu.be

Maguire also shared with the Denver Center for Performing Arts what had inspired him to use the "Wizard of Oz" characters in the first place.

"I was living in London in the early 1990’s during the start of the Gulf War. I was interested to see how my own blood temperature chilled at reading a headline in the usually cautious British newspaper, the Times of London: 'Sadaam Hussein: The New Hitler?' I caught myself ready to have a fully formed political opinion about the Gulf War and the necessity of action against Sadaam Hussein on the basis of how that headline made me feel. The use of the word Hitler – what a word! What it evokes! When a few months later several young schoolboys kidnapped and killed a toddler, the British press paid much attention to the nature of the crime. I became interested in the nature of evil, and whether one really could be born bad. I considered briefly writing a novel about Hitler but discarded the notion due to my general discomfort with the reality of those times. But when I realized that nobody had ever written about the second most evil character in our collective American subconscious, the Wicked Witch of the West, I thought I had experienced a small moment of inspiration. Everybody in America knows who the Wicked Witch of the West is, but nobody really knows anything about her. There is more to her than meets the eye."

Authors and artists—and their ideas—help hold a mirror up to humanity for us to see and reflect on who we are, and "Wicked" is one of those stories that makes us take a hard look at what we're seeing in that mirror. Thanks, Gregory Maguire, for launching us on a collective journey that not only entertains but has the potential to change how we see one another.

This story originally appeared last year.

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The remote island where residents speak a fascinating blend of Southern and Old English

Experts say Ocracoke's endlessly-entertaining dialect is rapidly disappearing.

BBC Global/YouTube & EZScore/Flickr

An isolated island called Ocracoke is home to a unique accent not found anywhere else in the world

American English comes in all sorts of different flavors and varieties. I grew up in Baltimore, which shares some dialectical DNA with the accent you find in other Northeastern cities like Philadelphia. Baldamor, hon! There's the New England dialects, most famously the Boston accent: Pahk the cah at Havahd yahd! The New York accent is world famous, as is the deep Southern twang, which gives way to a thick Cajun accent the closer you get to the water in Florida and Louisiana.

These are all different versions of the greater American dialect. But there is one place, a tiny island off the coast of North Carolina, where a few residents speak in such a unique way that it's not even identified as American by most people around the world.

Ocracoke, North Carolina is home to a unique dialect called the Brogue: A strange blend of American Southern, Old Elizabethan English, with little bits of Irish and even Australian thrown in.


ocracoke, north carolina, the brogue, hoi toider, accents, dialect, language, linguistics, anthropologyAmericans think Hoi Toider sounds English. People from England think it sounds like something else.Giphy

The Brogue, also known as Hoi Toider, is absolutely fascinating to hear in action. When you watch interviews with the locals of the island, they at first appear to be speaking a form of deep American southern — you can hear the twang the way you might in parts of Georgia of Alabama. But then, without warning, a word or phrase will slip out that sounds distinctly British. Old English even. Then you'll swear you hear a bit of Irish!

The dialect owes its roots to a surprising source: Pirates.

Pirates loved to hide out on Ocracoke as the island is incredibly remote, about 20 miles from the mainland of North Carolina. Even today there are no bridges or flights to Ocracoke; it can only be reached by a (quite lengthy) boat ride. Eventually, the island was actually purchased by the Blackbeard's quartermaster (yes, that Blackbeard), William Howard, where he created something of a pirate settlement. English sailors and Native American tribes also passed through and had their own unique impact on the culture and developing language of the island.


ocracoke, north carolina, blackbeard, pirates, the brogue, hoi toider, accents, dialect, language, linguistics, anthropologyLegend has it Blackbeard himself named the island.Giphy

In case have your doubts about the island's buccaneerish roots: "In one popular island legend, Ocracoke comes from the phrase, 'Oh, crow cock,' which was spoken by the infamous pirate Blackbeard as he waited to do battle at sunrise with the governor’s forces that had come to capture him," writes a guide from NC State University.

The dialect had a lot of room to develop without much outside influence. The BBC writes, "Howard's community lived in near-isolation for almost two centuries. Electricity didn't arrive at the island until 1938 and a ferry service didn't start until 1957, leaving the islanders cut off except for the occasional supply trip to the mainland."

That's why Hoi Toider is still alive to this day, although its speaking population has dwindled. Here are a few hallmark phrases of the unique dialect:

A 'dingbatter' is anyone not from the island; a tourist. An 'O'Cocker' is anyone born on the island of Ocracoke. A 'buck' is a good male friend, while a 'puck' is a female friend. The Brogue uses 'weren't' liberally for singular nouns ("The sun weren't out yesterday.") and frequently adds an 'a' in front of verbs ("We went a-fishin' this morning").

But to fully appreciate Hoi Toider, you've got to hear it in action:


- YouTubewww.youtube.com

Experts say, as awesome as the Brogue is, it will likely disappear within the next 50 years.

Though the island remains about as remote as it comes, in 2025 there's no escaping the influence of social media, television, and film. Every generation born on the island is a smidge less-adoptive of the Brogue than the one that came before.

It will probably be mostly gone in the next couple of generations, which feels like a tragedy. Instead of "dingbatter" and "buck," the kids will be saying "Skibidi toilet" and "rizz." OK, maybe that's an exaggeration, but young people growing up on the island won't be as immersed in the language as their elders and will begin to speak more and more like your average American.

- YouTubewww.youtube.com

There's a concept called culture homogenization. It's the idea that over time, because of technology and globalization, unique individual cultures from around the world will all start to look more and more the same. It's why you see fast food restaurants directly next to the Leaning Tower of Pisa and people all over the globe listening to the same handful of musical artists.

Ocracoke has managed to hang on longer than most places due to how difficult it is to reach. Here's hoping that the Ocracoke Brogue can survive somehow, some way, in little pockets of the island. It's just too dang cool and interesting to go away just yet.

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Health

Experts share the one communication tool that could help save a relationship

"Did I get that right?"

www.goodfreephotos.com
Man and women Silhouette vector clipart image - Free stock photo ...

To paraphrase a friend's insightful words: "You can't make a person who can't hear you, hear you, because, well—they can't hear you."

So many can relate from a metaphorical standpoint. You try to have calm, meaningful conversations, but the words get stuck somewhere along the way and simply don't land correctly. Whether it's a discussion about the current political climate or about tiny (and big) idiosyncrasies in a relationship with someone—a partner, parent, child, friend—it can often feel frustrating that you're not being heard.

Listening What GIF by The Roku ChannelGiphy

As the world has become more separated by entirely different news sources (and/or social media platforms) in recent years, there seems to be a communication breakdown. In Lisa Pavia-Higel's piece, "'Agreeing to disagree' is hurting your relationships—here's what to do instead," for communication.com, she explains that the outdated "agree to disagree" tactic can seem dismissive, putting no resolution on a discussion. Though, of course, sometimes it can feel like (and might be) the only way to move on from an argument going nowhere.

She cites communications researcher Mark L. Knapp, who has created a model of relationship development, claiming, "All relationships have a life cycle. People come together and solidify their connection through five stages, from 'initiation' to 'bonding.' But many relationships eventually come apart, going through five stages of breakdown." One of those, she further explains, is called circumscribing, which can often be a passive-aggressive way of shutting down a conversation.

Here's an excellent example of circumscribing from the movie The Break-up starring Vince Vaughn and Jennifer Aniston.

- YouTube, Universal Pictures, The Break-Upwww.youtube.com

Pavia-Higel adds, "Circumscribing is one of the 'coming apart' stages in Knapp’s model. If problems aren’t addressed, a relationship can keep sliding down the slope toward the last stage: termination."

One solution to navigating these pitfalls is called "looping," which is an excellent way to approach conflict resolution. This is "when people use active listening, meaning they pay careful attention to what their partner is saying without judgment or interruptions." They then repeat the sentiment back to the other person and say something like, "I understand you're saying X, is that right?" This is known as the empathetic paraphrase.

An example: "So I understand you're saying you're worried about spending so much money on the Taylor Swift concert and might bail?" (I realize that's extremely specific, but bear with me.) If it's not correct, person A loops again until they understand and both parties are on the same page, feeling equally seen.

On the Top of Mind podcast, Julie Rose shares that "Feeling understood will give your partner a surge of positive emotion, which goes a long way toward keeping a conversation healthy, rather than contentious."

@topofmindpodcast

There is no "silver bullet" for successful tough conversations, but certain techniques will go a long way. Try this technique used by conflict mediators—called "looping"—and follow Top of Mind to see these tips in action.

She shares, "Looping has other benefits, too. In one study, empathetic paraphrasing not only made participants less anxious but also made the speaker see the paraphraser in a more positive light."

Katherine Miller and Melanie Rowen explain on understandingconflict.org that "it provides an opportunity to more deeply understand what is important to other people and why, and allows space to explore the emotions involved."

Incidentally, as for the Taylor Swift concert, the person decided not to bail, no one got stuck trying to sell an extra ticket, and everyone had the time of their lives.

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