The story of her helping a man on a flight went viral. She hopes it inspires others.

It was by total coincidence that Clara Daly and Tim Cook ended up on the same flight.

Tim Cook is blind and deaf. After visiting his sister in Boston, he was returning home alone to Portland. Clara Daly and her mom were on the same flight after their original trip back to Los Angeles had been canceled.

While the airline staff reportedly did their best, they were unable to communicate with Cook, and they reached out to other passengers for help, asking if anyone onboard knew American Sign Language (ASL). Daly had recently been studying ASL, and she gladly stepped in.


Image courtesy Clara Daly.

It was unclear whether Cook had made accessibility requests with the airline or not, but regardless, flying while disabled presents a number of challenges — and the burden is often left on the person with the disability. The Air Carrier Access Act of 1986 attempted to address many accessibility issues, but there continue to be stories where airlines fail in their duty.

Daly, however, immediately put her ASL skills to work communicating with Cook about his needs on the flight.

Pressing her hand against Cook's, she was able to sign out words one letter at a time. Their communication began with him simply asking for a glass of water. But she returned several times throughout the flight and spent the last 30 minutes keeping him company before they landed. In a follow-up with Cook, the airline said he made it safely back home after meeting a service provider in Portland.

And in a video posted by Portland's KGW8, Cook said of his experience with Daly, "I was very moved and happy for you to come talk with me. ... Talking with you was the best part of my trip."

"I think ASL is a beautiful language that is not only for deaf people but is a language everyone should get to know," Daly says. "We are all part of the same world and it is our duty to make it a place we all want to live in."

Her act of kindness went viral and she's using it as a teaching moment.

A fellow passenger on their flight took a picture of Daly signing to Cook and posted it to her Facebook page. It went viral, with more than 1 million people reacting and more than 650,000 people sharing the story.

I saw this gentleman, Tim, in Boston's Logan airport with the sister he'd been visiting. It appeared he was both deaf...

Posted by Lynette Scribner on Tuesday, June 19, 2018

About the viral nature of her story, Daly says, "All I can hope people can get from this is an inspiration do some good themselves."

These small acts of kindness can have a profound impact — we all need to remember that.

There are things each of us can do every day to help others, whether it's offering a service or supporting your favorite disability advocacy group — particularly when gaps in accessibility persist. A seemingly small act might be a great and welcome relief to someone else. That's something people forget too often.

"I think people need to help people as much as we can," Daly said.

Daly may be just 15, but hers is the kind of wisdom the world needs right now. And if the response to her act is any indication, it's one people are really grateful to see.

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When a pet is admitted to a shelter it can be a traumatizing experience. Many are afraid of their new surroundings and are far from comfortable showing off their unique personalities. The problem is that's when many of them have their photos taken to appear in online searches.

Chewy, the pet retailer who has dedicated themselves to supporting shelters and rescues throughout the country, recognized the important work of a couple in Tampa, FL who have been taking professional photos of shelter pets to help get them adopted.

"If it's a photo of a scared animal, most people, subconsciously or even consciously, are going to skip over it," pet photographer Adam Goldberg says. "They can't visualize that dog in their home."

Adam realized the importance of quality shelter photos while working as a social media specialist for the Humane Society of Broward County in Fort Lauderdale, Florida.

"The photos were taken top-down so you couldn't see the size of the pet, and the flash would create these red eyes," he recalls. "Sometimes [volunteers] would shoot the photos through the chain-link fences."

That's why Adam and his wife, Mary, have spent much of their free time over the past five years photographing over 1,200 shelter animals to show off their unique personalities to potential adoptive families. The Goldbergs' wonderful work was recently profiled by Chewy in the video above entitled, "A Day in the Life of a Shelter Pet Photographer."

Photo by Jeswin Thomas on Unsplash
smiling woman in gray hoodie beside smiling boy in blue and red jacket

After a year and a half of a global pandemic and domestic upheaval, most of us are feeling some variation of tired, fried, exhausted and generally done with everything. We've been swimming through choppy and uncharted waters, and even strong swimmers need a life jacket under such conditions.

We can all use an extra measure of grace and understanding as we navigate these waters, which is why this email from a professor to her English 101 class is so dang heartwarming. This message went out to students the day after their first essay was due, with the subject line, "You need a break today."

Here's what it said:

"All,

The pandemic is kicking everyone's ass. Can I say that? I don't know, but I did.

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When Sue Hoppin was in college, she met the man she was going to marry. "I was attending the University of Denver, and he was at the Air Force Academy," she says. "My dad had also attended the University of Denver and warned me not to date those flyboys from the Springs."

"He didn't say anything about marrying one of them," she says. And so began her life as a military spouse.

The life brings some real advantages, like opportunities to live abroad — her family got to live all around the US, Japan, and Germany — but it also comes with some downsides, like having to put your spouse's career over your own goals.

"Though we choose to marry someone in the military, we had career goals before we got married, and those didn't just disappear."

Career aspirations become more difficult to achieve, and progress comes with lots of starts and stops. After experiencing these unique challenges firsthand, Sue founded an organization to help other military spouses in similar situations.

Sue had gotten a degree in international relations because she wanted to pursue a career in diplomacy, but for fourteen years she wasn't able to make any headway — not until they moved back to the DC area. "Eighteen months later, many rejections later, it became apparent that this was going to be more challenging than I could ever imagine," she says.

Eighteen months is halfway through a typical assignment, and by then, most spouses are looking for their next assignment. "If I couldn't find a job in my own 'hometown' with multiple degrees and a great network, this didn't bode well for other military spouses," she says.

She's not wrong. Military spouses spend most of their lives moving with their partners, which means they're often far from family and other support networks. When they do find a job, they often make less than their civilian counterparts — and they're more likely to experience underemployment or unemployment. In fact, on some deployments, spouses are not even allowed to work.

Before the pandemic, military spouse unemployment was 22%. Since the pandemic, it's expected to rise to 35%.

Sue eventually found a job working at a military-focused nonprofit, and it helped her get the experience she needed to create her own dedicated military spouse program. She wrote a book and started saving up enough money to start the National Military Spouse Network (NMSN), which she founded in 2010 as the first organization of its kind.

"I founded the NMSN to help professional military spouses develop flexible careers they could perform from any location."

"Over the years, the program has expanded to include a free digital magazine, professional development events, drafting annual White Papers and organizing national and local advocacy to address the issues of most concern to the professional military spouse community," she says.

Not only was NMSN's mission important to Sue on a personal level she also saw it as part of something bigger than herself.

"Gone are the days when families can thrive on one salary. Like everyone else, most military families rely on two salaries to make ends meet. If a military spouse wants or needs to work, they should be able to," she says.

"When less than one percent of our population serves in the military," she continues, "we need to be able to not only recruit the best and the brightest but also retain them."

"We lose out as a nation when service members leave the force because their spouse is unable to find employment. We see it as a national security issue."

"The NMSN team has worked tirelessly to jumpstart the discussion and keep the challenges affecting military spouses top of mind. We have elevated the conversation to Congress and the White House," she continues. "I'm so proud of the fact that corporations, the government, and the general public are increasingly interested in the issues affecting military spouses and recognizing the employment roadblocks they unfairly have faced."

"We have collectively made other people care, and in doing so, we elevated the issues of military spouse unemployment to a national and global level," she adds. "In the process, we've also empowered military spouses to advocate for themselves and our community so that military spouse employment issues can continue to remain at the forefront."

Not only has NMSN become a sought-after leader in the military spouse employment space, but Sue has also seen the career she dreamed of materializing for herself. She was recently invited to participate in the public re-launch of Joining Forces, a White House initiative supporting military and veteran families, with First Lady Dr. Jill Biden.

She has also had two of her recommendations for practical solutions introduced into legislation just this year. She was the first in the Air Force community to show leadership the power of social media to reach both their airmen and their military families.

That is why Sue is one of Tory Burch's "Empowered Women" this year. The $5,000 donation will be going to The Madeira School, a school that Sue herself attended when she was in high school because, she says, "the lessons I learned there as a student pretty much set the tone for my personal and professional life. It's so meaningful to know that the donation will go towards making a Madeira education more accessible to those who may not otherwise be able to afford it and providing them with a life-changing opportunity."

Most military children will move one to three times during high school so having a continuous four-year experience at one high school can be an important gift. After traveling for much of her formative years, Sue attended Madeira and found herself "in an environment that fostered confidence and empowerment. As young women, we were expected to have a voice and advocate not just for ourselves, but for those around us."

To learn more about Tory Burch and Upworthy's Empowered Women program visit https://www.toryburch.com/empoweredwomen/. Nominate an inspiring woman in your community today!