"How to use a printer" satire perfectly captures our frustration with modern technology
There's a word for why everything that should be awesome by now seems to be getting worse.

Home printers are incredibly frustrating to use, and they aren't getting better.
Anyone who has ever printed a document at home knows the inevitable rage of dealing with your standard home-office inkjet printer. They're clunky, unreliable, and prone to a litany of problems—everything from drivers to ink cartridges to the WIFI is bound to malfunction at some point. And without a usable interface, they're extremely difficult to troubleshoot on your own.
The problem with printers is that they have been around since at least the 80s. And while the technology has improved in some ways, they remain incredibly buggy and difficult, and printer manufacturers have found infuriating ways to make them even more annoying and expensive to use. (Ink cartridge subscriptions, anyone?)

But YouTuber Gus Johnson is here to help. He's created a perfectly simple guide for anyone who wants to get their printer set up and begin printing documents. Let's go!
First, Johnson walks us through how to make sure our printer is turned on. It's on? OK, great! Now we're ready to print—well, after the printer installs the 18 mandatory driver updates.
Once those are all done, it's time to print. Except it turns out the ink is low—well, not low, but low-ish, which means the printer won't print until you replace all of the cartridges. And no, you are not allowed to print in black and white if your magenta is low, just so you know.
The cartridges, by the way, are not compatible between printers and often not reliably sold in stores. So, Johnson shows us how to order them online and then wait. Days later, now we're ready to print! Well, after one more new cartridge update installs, and of course given that you can figure out how to get your supposedly "wireless printer" to talk to your laptop.
Johnson's video is a gut-busting watch for anyone who's grappled with a home printer and been tempted to pull an Office Space on it with a hefty baseball bat. Watch the whole thing here:
- YouTubewww.youtube.com
Printers are a really complicated piece of technology. But that shouldn't let them off the hook. Most of the problems spoofed in Johnson's video are solvable. And that's exactly the larger issue.
The Wirecutter writes that "there is some amazingly complicated technology in your printer, including the printheads, the ink, and the mapping software. You take your printer for granted, but that box can cover a piece of paper in millions of dots of precisely located, color-matched ink in a few seconds," and that most manufacturers take a loss on the actual machinery of a printer, hoping to recoup the earnings via ink sales later down the road.
If printers were the only piece of technology that seem to get worse and worse, bleeding us for more and more money while offering a rapidly deteriorating product, maybe we'd be willing to spare a few tears for the poor manufacturers. But this is a global problem affecting practically everything we touch—from social media, streaming content, journalism, and even restaurants. We pay more or the same for something that doesn't ever get any better, and often gets worse!
There's a term for this phenomenon. It's officially called "enshittification," or platform decay.
Writer Cory Doctrow, who coined the term, describes the pattern like this: "Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die."
Bill Maher described Silicon Valley's approach to technology as, "If it ain't broke, f*ck with it."
- YouTubewww.youtube.com
Doctrow even mentioned printers specifically in a recent Medium post:
"They make printer-scanners that won’t scan unless all four ink cartridges are installed and haven’t reached their best-before dates. They make printers that won’t print black and white if your $50 magenta cartridge is low. They sell you printers with special half-full cartridges that need to be replaced pretty much as soon as the printer has run off its mandatory 'calibration' pages. The full-serving ink you buy to replace those special demitasse cartridges is also booby-trapped — HP reports them as empty when they’re still 20% full. ... HP tricks customers into signing up for irrevocable subscriptions where you have to pay every month, whether or not you print, and if you exceed your subscription cap, the printer refuses to work, no matter how much ink is left."
Ink is outrageously expensive, but the printer companies exploit copyright laws to make sure you can't buy third party cartridges. When that fails, they push out security updates that break compatibility with anything but their own ink cartridges. These kinds of offenses go on and on.
In other words, long ago it was very exciting that we were able to print our own documents at home. Initial innovations focused on making that process better and better. But we're long past that now and the problems with most home printers will probably remain forever, or as long as manufacturers think they can keep squeezing our wallets. They're not really incentivized to make a printer that actually uses 100% of an ink cartridge or reliably connects to WIFI—they just want to make sure we buy the next one.
Johnson's YouTube rant is so funny precisely because it's true, but also because it finds humor in the frustration we all share at this cycle of enshittification. If we can't get our $300 printer to reliably spit out a basic black and white document, at least we can all laugh at our shared misery.




American portion sizes are colossal.
Tax shouldn't be a not-so-fun surprise at the end of your shopping trip.
A trip to the doctor shouldn't break the bank.
This totally isn't weird at all. Right?
It's a choice.
America loves extra sugar in savory foods.
Princess Odette Girl GIF by The Swan Princess
Rose GIF
sailor moon GIF
river phoenix 80s GIF 
All of this will be ours one day. Yay.
Elderly woman with white hair on phone, sharing a story about a dead person her child has never met.
Surprised elderly man in blue shirt against a yellow background.
Elderly woman in pink shirt using a smartphone on a garden swing.
TV for waking. TV for sleep.
Elderly man using a magnifying glass to read a piece of mail
Mom is totally humiliated after her kindergartner tells the teacher what she does for work
She was clearly mortified.
A mom is embarrassed by her child.
One of the great joys and stresses of parenting is that you never know what will come out of your child’s mouth. When you have young, inquisitive kids, they can say really inappropriate things to people without realizing they were being rude or possibly offensive. TikTok influencer Aurora McCausland (@auroramccausland), known for her DIY cleaning tips, recently told a funny story on the platform about how her son believes she makes a living. The problem was that she heard about it from her child's teacher.
Mom is embarrassed by her child
“The other day, I went and picked my five year old up from school and when I get to his classroom his teacher pulls me inside and says, ‘Hey, today he wanted to tell us about what Mommy does for work and said that Mommy makes videos in her bedroom but only when I'm [he’s] not at home,” McCausland recalled.
Given her body language while telling the story, McCausland was clearly mortified after hearing what her child said to his teacher. It makes it look like she may be posting videos to adult sites while her child is at school, which most people wouldn’t want their son’s teacher to know about.
The good news is that another teacher was there to clarify the young boy's comments by adding, “I think she makes TikTok videos.” The uncomfortable situation was a great invitation to chat with her son about what she does for a living. “So I have to have a conversation with my son about how he tells people what I do for work,” she finished her video.
The funny video went viral, earning over 1.7 million views on TikTok, and inspired many people to share the times when their children had funny ways of explaining their careers. The commenters were a great reminder to parents everywhere that if your child says something embarrassing, it's ok, just about everyone has been through it.
Moms share their most embarrassing moments
A lot of parents spoke up in the comments to show McCausland that she's not the only one to feel embarrassed in front of her child's teacher.
"My son told everyone that we were homeless (because we don’t own our home, we rent)," KBR wrote.
"I work in ortho.. my daughter told her teacher I steal people's knees bc she heard me talking to my husband about a knee replacement," Aingeal wrote.
"My son told a teacher we were living in our car over the summer. Camping. We went camping," Kera wrote.
"In kinder, my son thought Red Bull was alcohol and told his teacher I liked to have beer on the way to school," Ashley wrote.
My niece told her teacher her mom and dad work at the wh*re house. They work at the courthouse," Ellis wrote.
"My husband works as a table games dealer at a casino. Kindergartener, 'Daddy's a Dealer!' We now start every school year clearly stating he works at the casino," CMAC
"My son said we lived in a crack house…There’s a tiny chip in the wall from the doorknob," KNWerner wrote.
"My dad is a hospice chaplain and officiates a lot of funerals. My son and nephew were asked by their preschool teacher if their papa was retired or had a job. They told her his job was to kill people," Tiffyd wrote.
"My son said "my dad left me and I'm all alone" to a random person at the zoo. My husband was just at work," Shelby.
"I am now in my 70s. In my gradeschool, during the McCarthy era, I told my teacher my dad was a communist. He was an economist," Crackerbelly wrote.
"In Kindergarten, my daughter told her teacher that mommy drinks and drives all the time. Coffee. From Starbucks," Jessica wrote.
"Well I once told my kindergarden teacher a man climbs over our fence to visit my mom when her husband is not home... It was a handy man who came to fix gates when they were stuck," Annie wrote.
Ultimately, McCausland’s story is a fun reminder of how children see things through their own unique lens and, with total innocence, can say some of the funniest things. It’s also a great warning to parents everywhere: if you aren’t clear with your kids about what you do for a living, you may be setting yourself up for a very embarrassing misunderstanding. So, even if you think they know what you do ask them as see what they say, you could save yourself from a lot of embarrassment.
This article originally appeared last year and has been updated.