"How to use a printer" satire perfectly captures our frustration with modern technology
There's a word for why everything that should be awesome by now seems to be getting worse.

Home printers are incredibly frustrating to use, and they aren't getting better.
Anyone who has ever printed a document at home knows the inevitable rage of dealing with your standard home-office inkjet printer. They're clunky, unreliable, and prone to a litany of problems—everything from drivers to ink cartridges to the WIFI is bound to malfunction at some point. And without a usable interface, they're extremely difficult to troubleshoot on your own.
The problem with printers is that they have been around since at least the 80s. And while the technology has improved in some ways, they remain incredibly buggy and difficult, and printer manufacturers have found infuriating ways to make them even more annoying and expensive to use. (Ink cartridge subscriptions, anyone?)

But YouTuber Gus Johnson is here to help. He's created a perfectly simple guide for anyone who wants to get their printer set up and begin printing documents. Let's go!
First, Johnson walks us through how to make sure our printer is turned on. It's on? OK, great! Now we're ready to print—well, after the printer installs the 18 mandatory driver updates.
Once those are all done, it's time to print. Except it turns out the ink is low—well, not low, but low-ish, which means the printer won't print until you replace all of the cartridges. And no, you are not allowed to print in black and white if your magenta is low, just so you know.
The cartridges, by the way, are not compatible between printers and often not reliably sold in stores. So, Johnson shows us how to order them online and then wait. Days later, now we're ready to print! Well, after one more new cartridge update installs, and of course given that you can figure out how to get your supposedly "wireless printer" to talk to your laptop.
Johnson's video is a gut-busting watch for anyone who's grappled with a home printer and been tempted to pull an Office Space on it with a hefty baseball bat. Watch the whole thing here:
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Printers are a really complicated piece of technology. But that shouldn't let them off the hook. Most of the problems spoofed in Johnson's video are solvable. And that's exactly the larger issue.
The Wirecutter writes that "there is some amazingly complicated technology in your printer, including the printheads, the ink, and the mapping software. You take your printer for granted, but that box can cover a piece of paper in millions of dots of precisely located, color-matched ink in a few seconds," and that most manufacturers take a loss on the actual machinery of a printer, hoping to recoup the earnings via ink sales later down the road.
If printers were the only piece of technology that seem to get worse and worse, bleeding us for more and more money while offering a rapidly deteriorating product, maybe we'd be willing to spare a few tears for the poor manufacturers. But this is a global problem affecting practically everything we touch—from social media, streaming content, journalism, and even restaurants. We pay more or the same for something that doesn't ever get any better, and often gets worse!
There's a term for this phenomenon. It's officially called "enshittification," or platform decay.
Writer Cory Doctrow, who coined the term, describes the pattern like this: "Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die."
Bill Maher described Silicon Valley's approach to technology as, "If it ain't broke, f*ck with it."
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Doctrow even mentioned printers specifically in a recent Medium post:
"They make printer-scanners that won’t scan unless all four ink cartridges are installed and haven’t reached their best-before dates. They make printers that won’t print black and white if your $50 magenta cartridge is low. They sell you printers with special half-full cartridges that need to be replaced pretty much as soon as the printer has run off its mandatory 'calibration' pages. The full-serving ink you buy to replace those special demitasse cartridges is also booby-trapped — HP reports them as empty when they’re still 20% full. ... HP tricks customers into signing up for irrevocable subscriptions where you have to pay every month, whether or not you print, and if you exceed your subscription cap, the printer refuses to work, no matter how much ink is left."
Ink is outrageously expensive, but the printer companies exploit copyright laws to make sure you can't buy third party cartridges. When that fails, they push out security updates that break compatibility with anything but their own ink cartridges. These kinds of offenses go on and on.
In other words, long ago it was very exciting that we were able to print our own documents at home. Initial innovations focused on making that process better and better. But we're long past that now and the problems with most home printers will probably remain forever, or as long as manufacturers think they can keep squeezing our wallets. They're not really incentivized to make a printer that actually uses 100% of an ink cartridge or reliably connects to WIFI—they just want to make sure we buy the next one.
Johnson's YouTube rant is so funny precisely because it's true, but also because it finds humor in the frustration we all share at this cycle of enshittification. If we can't get our $300 printer to reliably spit out a basic black and white document, at least we can all laugh at our shared misery.



A Generation Jones teenager poses in her room.Image via Wikmedia Commons
An office kitchen.via
An angry man eating spaghetti.via 



An Irish woman went to the doctor for a routine eye exam. She left with bright neon green eyes.
It's not easy seeing green.
Did she get superpowers?
Going to the eye doctor can be a hassle and a pain. It's not just the routine issues and inconveniences that come along when making a doctor appointment, but sometimes the various devices being used to check your eyes' health feel invasive and uncomfortable. But at least at the end of the appointment, most of us don't look like we're turning into The Incredible Hulk. That wasn't the case for one Irish woman.
Photographer Margerita B. Wargola was just going in for a routine eye exam at the hospital but ended up leaving with her eyes a shocking, bright neon green.
At the doctor's office, the nurse practitioner was prepping Wargola for a test with a machine that Wargola had experienced before. Before the test started, Wargola presumed the nurse had dropped some saline into her eyes, as they were feeling dry. After she blinked, everything went yellow.
Wargola and the nurse initially panicked. Neither knew what was going on as Wargola suddenly had yellow vision and radioactive-looking green eyes. After the initial shock, both realized the issue: the nurse forgot to ask Wargola to remove her contact lenses before putting contrast drops in her eyes for the exam. Wargola and the nurse quickly removed the lenses from her eyes and washed them thoroughly with saline. Fortunately, Wargola's eyes were unharmed. Unfortunately, her contacts were permanently stained and she didn't bring a spare pair.
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Since she has poor vision, Wargola was forced to drive herself home after the eye exam wearing the neon-green contact lenses that make her look like a member of the Green Lantern Corps. She couldn't help but laugh at her predicament and recorded a video explaining it all on social media. Since then, her video has sparked a couple Reddit threads and collected a bunch of comments on Instagram:
“But the REAL question is: do you now have X-Ray vision?”
“You can just say you're a superhero.”
“I would make a few stops on the way home just to freak some people out!”
“I would have lived it up! Grab a coffee, do grocery shopping, walk around a shopping center.”
“This one would pair well with that girl who ate something with turmeric with her invisalign on and walked around Paris smiling at people with seemingly BRIGHT YELLOW TEETH.”
“I would save those for fancy special occasions! WOW!”
“Every time I'd stop I'd turn slowly and stare at the person in the car next to me.”
“Keep them. Tell people what to do. They’ll do your bidding.”
In a follow-up Instagram video, Wargola showed her followers that she was safe at home with normal eyes, showing that the damaged contact lenses were so stained that they turned the saline solution in her contacts case into a bright Gatorade yellow. She wasn't mad at the nurse and, in fact, plans on keeping the lenses to wear on St. Patrick's Day or some other special occasion.
While no harm was done and a good laugh was had, it's still best for doctors, nurses, and patients alike to double-check and ask or tell if contact lenses are being worn before each eye test. If not, there might be more than ultra-green eyes to worry about.