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17 tips to avoid getting hacked that you might have forgotten—or never even knew

A few lessons from IT professionals about securing your personal data.

identity theft, getting hacked, hackers, computer protection
Canva

There are unsavory people interested in your information.

True
Mozilla

In 2009, Scott McGready stumbled on a massive phishing scam targeting his company's email server.

Thousands of emails bombarded the company in a short period of time. They all came from the same source, pretending to be someone or something they weren't in order to lure people into clicking on shady links and giving up their personal data.

"While investigating it, I stumbled upon the phisher's database which had [the] personal data of thousands of people," McGready says. "I was surprised how little effort was required on the fraudster's part to acquire such a trove of information."


This discovery sparked McGready's interest in information security and teaching others how to protect themselves from fraud. Since then, this journey has taken him from the U.K.'s National Trading Standards department to the documentary series "Secrets of the Scammers" to his own company and beyond.

Here are just a few lessons from McGready — and some other IT professionals — about securing your personal data:

data hacking, browsing, protection, financial

Is your information protected online?

Stomchak/Wikimedia Commons

1. Know there is a LOT of data about you online.

"Having data readily available online means that things like phishing emails can be automatically tailored to targets without much effort," McGready says.

But what does "data" really mean in this case? Um. Er. Pretty much everything. Even if we don't realize it. Something as simple as your basic browsing habits and location history can actually reveal a lot about you. Even if your name's not attached to it, a savvy social hacker could still figure something out.

2. Be aware that your friends may expose info about you — even if you're not on social media.

"We tend to share every detail of our lives on social media because we feel obliged to by peer pressure — whether that be adding your birthday to your Facebook profile because the website keeps asking for it," McGready says. But it's worse when your friend tags you in that photo from high school with your school mascot in the background and — oops. There goes another security question.

social media, data leak, Facebook, friends

Things don't always go as planned with technology.

Photo by Elisa Ventur on Unsplash

3. Pay attention so you can mitigate the risks (though probably not completely avoid them).

McGready recommends keeping your social media profiles as private as possible and asking your friends and family to do the same. "Even those that intentionally aren't on social media may be easily findable by their friends or family that share the 'dinner table selfie.'"

4. It's better to be proactive than wait until you're compromised.

"We hear about data leaks almost every week, it seems," McGready says. "The general public are no longer asking 'if' their data is compromised, but rather 'when.'"

This might sound scary. But it's also a good reminder to stay sharp.

public, risk, education, accounts

Do you know everyone that's using your computer?

Image via Pixabay.

5. Check the Facebook apps and third-party services that might have access to your account.

"It's worth checking what data you share with specific companies and only giving out the bare minimum in case of a data breach in the future," McGready explains.

For example: Does Bejeweled Blitz really need permission to access everything you've ever put on Facebook, to post on your behalf, and to spam your friends and family? It's not just annoying — it puts you at risk if that information leaks.

6. Take some time to get rid of those old accounts.

A clever hacker might still be able to figure out something through your iwasdefinitelyacool15yearold@aol.com email address. "Many of us, myself included, also have a large number of 'dormant accounts' on websites that we no longer use," McGready says. "I'd fully recommend logging into these accounts and changing all the profile information before deleting the account."

science, history, websites, companies

It's important to know what accounts are open in your name.

Photo from Daderot/Wikimedia Commons.

7. Don't feel bad if it happens to you. Even IT professionals fall for it!

Georgia Bullen, technology projects director for New America's Open Technology Institute, recounts how she was hacked:

"My password wasn't secure enough and so someone had built a program that was logging into not-secure-enough accounts and then spamming."

What she felt at the time is all too familiar for anyone who's been hacked: "Embarrassed, confused, and then really worried that someone else was going to click on something from me."

8. Be smart, pay attention, and know what you're getting into with any website or service you sign up for.

This bears repeating because a little awareness can make a big difference.

security, passwords, service, defense

What type of security for your accounts do you have?

Photo by Marcello Casal Jr/ABr/Wikimedia Commons.

9. Have a solid P@$w0rds plan.

Passwords are the Achilles' heel of the modern world — but there's a trick.

"It's totally possible [for hackers] to take one password, see where you've re-used it, and then get access to those accounts as well. And that's where the bigger danger happens," explains Harlo Holmes from the Freedom of the Press Foundation.

That's why, in general, passwords should be different for every website or service used, and consist of three random words, interspersed with special characters; a DiceWare password like "correct horse battery staple" is a good place to start.

Password managers can help out by creating unique passwords for you. Which leads to...

10. Use a password manager.

Password managers can generate strong, random passwords for you. And they keep track of all of your different passwords so you don't need to memorize them yourself.

All you need to do is remember one super-secure master password in order to unlock every other possible password combination. That way, says Bullen, you can't even make the mistake of verbally giving your password away because you genuinely don't know it yourself! (Unless it's your master password, in which case, ya know, don't do that.)

11. Set up two-factor authentication (2FA) for added security.

Safety is good, but a back-up plan is even better. 2FA sends a code to a device on your person just to make sure that the person logging in is really you. Even if your password does get compromised, the hacker probably doesn't have access to your smartphone, too. (Probably.)

Mozilla's Amira Dhalla explains how it works:

12. Consider using a separate email address — with a separate strong password — for important accounts like banking.

That way, even if you do use the same password elsewhere, hackers will have a harder time getting in to your important accounts. (Make sure this secondary email account has two-factor authentication, too!)

13. Be sure to hover over links before you click them.

"Links may look legitimate, but upon hovering, they actually redirect to a completely different place," McGready says. (Don't believe me? See what happens when you click on www.upworthy.com/definitely-not-an-upworthy-page.)

14. Always double-check the URL in the address bar. (But even that's not always safe.)

Ever notice that green padlock in your browser bar? It's a good sign! ... except when it's not. As McGready explains, "While it's true that this means your data is encrypted between your computer and the website itself, it doesn't legitimize the website."

routers, world wide web, computers, Wi-Fi

Using default passwords on the computer router can leave you vulnerable..

Photo by Michael Geiger on Unsplash

15. Secure your router.

It may seem harmless to use the default password for your router, but that can actually leave you vulnerable to hackers (there are even websites that can be used to find out different routers' default settings). And someone accessing your router can access pretty much your entire home network. So it's worth taking that small extra step of setting up a strong user name and password.

16. Be wary: These days, the internet is in everything from lightbulbs to baby diapers. Which is super cool! And bad.

McGready sees "the internet of things," or IoT, as the biggest online threat on the horizon. Even if you have worried about Amazon spying on you, you probably didn't consider who else could be spying on you through a vulnerable Wi-Fi or Bluetooth system built into your smart home. "The issue comes when these wireless chips are integrated by default on all products, whether the customer wants them or not," McGready explains.

17. Exercise a little extra caution.

It all boils down to the fact that humans are too trusting.

We trust that our friends aren't going to expose our address over Twitter. We trust that some disgruntled Angry Birds employee won't hijack our linked Facebook page because we didn't pay attention to permissions. We trust the green padlock in the browser bar that keeps our credit cards secure, even if the website taking that information wants to use it for a shady purpose.

Simply put, we trust that the internet is mostly good and that people are, too.

It's hard to solve a problem you can't see — which is why McGready is so passionate about teaching online safety.

"Show the public exactly what is possible and what they should be watching out for," McGready says. "It's one thing to tell someone that a scammer can send a text which appears to be from a legitimate company or a known person; it's another thing entirely to send a text to that person's phone which comes from 'Mum.'"

There's no "one weird trick" to protect us from the dangers of technology. But we can do our due diligence — as long as we know where to start.

This article originally appeared on 06.19.17

True

Food banks are a community staple for millions of Americans. Not only do they provide nutritional assistance to low-income families, they’re also often one of the few places where people can get non-food essentials like diapers, toiletries, paper towels, clothing and more. For the 44 million people in the United States facing food insecurity, pantries can literally be a lifeline.

But that lifeline is at risk. Food pantries rely on donations, both from individuals and government programs, to stay stocked. Rising poverty levels and budget cuts mean that food pantries sometimes can’t meet the demands of their communities—and as a result, families go without.


No person should struggle for basic needs—which is why Land O’Lakes is teaming up with Clove in the name of comfort ahead of the 2025 holiday season.

Comfort, meet comfort.

A partnership between a farmer-owned cooperative and a modern footwear brand might seem like an unusual pairing. But the reality is that both organizations provide things that are enjoyable and much needed for American families.

You might be surprised to learn, for example, that dairy is one of the most requested but least-donated items at food banks around the nation. From a nutritional lens, dairy is a source of high-quality protein that provides 3 of 4 nutrients—calcium, potassium and vitamin D—that low-income households are at risk of missing from their diets.

But on a larger scale, dairy provides comfort. Items like butter, milk and cream are in high demand, particularly around the end of the year since so many families use these items for baking holiday treats. And while shoes can be stylish gifts, they’re also a basic necessity for hardworking frontline workers who provide care for others and spend hours on their feet. In fact, 96 million people in the U.S. spend their work shift standing.

"We are so excited to collaborate with Clove Shoes and take a moment to celebrate the color of the moment, but also our everyday favorite, butter yellow," said Heather Anfang, president of Land O'Lakes Dairy Foods. "As a company who shares our values of community, hard work and comfort, we are thrilled for the launch of their shoe but also for our shared donation to those in need in an important area for our two brands in Philadelphia."

Meaningful giving when people need it most

Together, the organizations have donated dozens of sneakers and more than 3,750 pounds of butter to Philabundance, one of the largest food banks in Philadelphia and part of Feeding America’s nationwide network of food banks, pantries, and meal programs. As they team up to donate needed supplies, they’re also helping families feel nourished—inside and out—ahead of the cold winter months.

"As a Philadelphia-based brand, we’re proud to give back to the community we call home—nourishing our city and supporting those who care every day," shares Jordyn Amoroso, Co-founder and CBO. Clove has also gifted 88 shoes to the students enrolled at Philabundance Community Kitchen: a free, life-changing workforce development program run by Philabundance.

At a time when so many are stretched thin and families are moving into the holiday season facing food insecurity, collaborations like these can provide an unexpected value—a chance to revitalize local communities, to nourish families, and show how comfort can take many different forms.

Learn more about this unexpected partnership here.

Health

12 photos of women before and after an orgasm shines a new light on women's sexual wellness

"We hope that everyone viewing this project will feel more confident about their bodies and sexuality."

Imagine if this kind of joy had a bigger place in the world.

You might recall Marcos Alberti's mega-viral "3 Glasses" project from 2016, in which he photographed people after they had consumed one, two, and then three glasses of wine. The series was impactful in part because it showed the physical transformation that comes from being relaxed after some wine. That, and it touched on a common curiosity. Haven’t we all wondered if we look as different as we feel after getting a little tipsy? (Spoiler alert: the answer is yes.)

Using a very similar format to “3 Glasses,” as well as the elements of lightheartedness, novelty, and rawness that made it so special, Alberti utilizes his photography to delve into a topic much less discussed: women’s sexual wellness.


The concept is simple: photograph women before, during, and after an orgasm. You can see why he calls this the “O” project.

Despite the subject matter, Alberti assures viewers that the intention wasn’t to be explicit, or even erotic, for that matter. The 20+ women who participated, of varying ethnicities and varying levels of sexually liberated versus conservative countries of origin, were completely covered below the waist while using personal massagers.

“The underlying message: all women deserve to be in control of their sexuality, no matter their background. Women should be free to be empowered by–and have a little fun with–their sexuality,” Alberti wrote on his website.

Similarly, Fan Yang, Global Brand Manager of Smile Makers (a sexual wellbeing brand that partnered with Alberti for this project) noted that the goal was to break through stigma and show female pleasure in a positive, healthy light. The hope is that not only society normalizes female pleasure, but that women themselves connect to their sexuality without “shame and secrecy.”

Given that all the women who participated were “in awe” seeing themselves “glowing and radiant” in their final photo, as Yang put it, it feels safe to say mission: accomplished.

Take a look:

marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com


marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com


marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com


marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com


marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com


marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com

marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com

marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com


marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com

marcos alberti, 3 glaas, big o, orgasm, sexual wellness, womens sexual wellness, personal massager, female pleasure An O Project participant. marcosalberti.com

In a video posted to YouTube, we get a behind-the-scenes look at Alberti’s process. Welcoming the models in, setting up his camera behind a curtain for privacy, talking them through the process, making them feel safe and comfortable, etc.

We also get to see the “awe” that Yang spoke of. It’s palpable.

“Initially, I was still apprehensive… [with] a lot of worry. And this one [referring to the final image] is like “Ha! Life is beautiful!” one woman shared, grinning ear-to-ear.

- YouTube www.youtube.com

We can talk ad nauseam about how women’s pleasure shouldn’t be a taboo subject, about how it’s a natural, vital part of her overall wellbeing, how it can lead to better mood, heart health, immune function, sleep, intimacy, self-esteem…yadda, yadda yadda…but there’s nothing like actually witnessing its semi-miraculous powers firsthand. It’s one of the things that make photography so powerful. We feel something raw and honest on a visceral level, so that we can THEN talk about it with empathy and understanding. It’s clear that Alberti knows this on a deep level and is using that knowledge for something truly good.

Be sure to follow Alberti (@marcos_alberti ) on Instagram to keep up-to-date with all his work.





Photo Credit: https://www.canva.com/photos

A Westie dog. A piano.

Meet Bradford. He's only 13 years old, and yet his grasp of music is savant-level distinguished. He is drawn to the most complex piano chords, particularly loving jazz of all kinds. He's extremely close to his family and especially supportive of his mom and her musical talents.

I might have buried the lede here—Bradford is actually a gorgeous, tiny dog.


For years, classically trained jazz singer and pianist Kara Baldus-Mehrmann (who often simply uses the last name Baldus) has been sharing clips of herself playing piano with Bradford on her lap in her home in the St. Louis area. A Westie mix, Bradford listens intently—his eyes closed tight, swaying to the songs when he's particularly moved. Sometimes when he's so deeply into the notes, he bounces along with them and buries his face into Baldus's chest.


Many agree that the duo are the perfect antidote to doom-scrolling. On Instagram alone, Baldus has over half a million followers who enjoy her thousands of posts.

But just recently, she went extra viral when the pair appeared on ABC News, where anchor Danny New describes Bradford as the "world's greatest 'vibe-ologist.'" Baldus explains, "He seems to react in real time to certain elements of the music, which is just wild." When asked, "How would you explain the squinting?" Baldus, while holding Bradford lovingly in her arms, answers, "Oh my gosh. The squinting is when he really just starts to feel the music."

Kara Baldus-Mehrmann and her dog Bradford groove to the music. www.youtube.com, ABC News

She further explains it all began during the 2020 pandemic, when she and her husband were home most of the time. "He would just stay there during my lessons, sit on my lap, and he would sit there for hours and hours." They then cut to a clip (which they mention was the first ever posted) of Bradford resting his tiny head on the piano while Baldus lightly played. He was so moved by the music, "he couldn't even lift his chin," New gleefully reports.

It's also noted, "For the record, Bradford is not the first to love a good piano nap. I brought you a story back in June about a cat in Croatia named Zlatko, who simply cannot stay awake when his parents start playing."

Cat in Croatia really enjoys the piano. www.youtube.com, WQAD News 8

ABC News also points out that celebrities have begun to take notice of Bradford's grooving. "Five-time Grammy Award winner SZA commenting in all caps, 'I LOVE BRADFORD.'" (Adding to that, Pixar Studios, Questlove, and many other famous accounts have loved and commented on the coolness of this super soulful canine.)

The news report also points out that Bradford still loves running in the park, but on especially anxious days, "like say in a half-hour TV interview…" They leave us hanging, while showing Baldus ask Bradford if he's doing alright. She then begins to play and he immediately settles into her groove. New leaves us with the knowledge that while "jazz does appear to be Bradford's favorite, he does react well to pop and soothing classical music, as well."

As one might imagine, the comments over the years are incredibly warm and supportive. One writes, "My heart bursts when I watch Bradford. He is such a beautiful soul." Another notices how much love Bradford has for his mom. "My goodness how he looks at you. This is what the world needs — thanks for sharing your beautiful relationship."

The link between dogs and music has been studied in great depth. I can personally attest that my hound dog mutt is especially partial to Americana folk music, particularly when the harmonica kicks in.

In a piece for Mental Floss, staff writer CaLea Johnson shares that yes, dogs do indeed respond to music, writing, "Researchers from the Sydney School of Veterinary Science examined nine studies of the effect of music on dogs in 2020. Their findings, published in the journal Animals, indicated that the classical genre soothed canines, as the pups exhibited calmer behaviors (i.e., lying down, resting, sitting, etc.) while the music played."

There are even playlists meant especially for anxious dogs with separation anxiety. (These don't usually include hard rock or metal, however.)

As for Bradford, whether it's being close to his "person" or just genuinely loving jazz, he's bringing delight to the world in a time where it's much needed. Groove on, little man.


Can you solve this "Wheel of Fortune" puzzle?

Watching a game show from the comfort of home is easy. Being on one is a totally different ball game. The lights, the cameras, the pressure. It's enough to make anyone's brain freeze up. And is there any game show that allows contestants to royally embarrass themselves on national TV quite like Wheel of Fortune? There’s always someone going viral for taking a big swing and missing on a phrase that seemed pretty apparent to the casual viewer. And when you take a big loss on a WOF word puzzle, there are a lot of folks shaking their heads at home. More than 8 million people watch the game show every night. Yikes.

One rather notorious of the wheel was Gishma Tabari from Encino, California, whose fantasy-inspired whiff of a common phrase back in 2023 earned her a lot of groans and some support from those who thought her imagination was inspiring. The 3-word puzzle read: “TH _ _ RITI _ S _ GR _ E,” and Tabari offered the answer, “The British Ogre.” The guess surprised host Pat Sajak, who responded, "Uh, no.” Tabari must have missed that there was a space between the R and the E in the puzzle, so ogre would have had to be spelled with 2 Rs.


She also probably wasn’t aware that England isn’t a place known for its ogres. The correct answer was: “The Critics Agree.”

The answer inspired a lot of activity on X, where people couldn’t believe someone could come up with such a fanciful answer to a puzzle with such a straightforward solution.







One person even created a lovely image of what could be the British Ogre.

Although…not everyone had a problem with the guess.

"OK, the puzzle was clearly THE CRITICS AGREE but to be honest I prefer THE BRITISH OGRE because the puzzles could use some more wacky originality sometimes.#WheelOfFortune"— Pasha Paterson (@zer0bandwidth) December 13, 2023

On the bright side, the incorrect guess is an opportunity for the world to learn that ogres aren’t a significant part of English folklore. Sure, there are characters in English myths and legends that have ogre-like qualities, such as Grendel from "Beowulf," the monstrous creature that terrorizes the mead hall of King Hrothgar. There’s also the Boggart, a mischievous spirit much like a hobgoblin and trolls, which appear in some English tales although they originate in Scandinavia.

If you’re looking for ogres in Europe, France is the best place to go.

- YouTube www.youtube.com

The word ogre is of French descent and comes from the name of the Etruscan god of the underworld, Orcus. Orcus is a large, ugly, bearded giant who enjoys consuming human flesh. Ogres are primarily known for eating children, which they believe will give them eternal life.

As for Wheel of Fortune, the show will undergo significant changes over the next few years. The show’s host, Pat Sajak, 76, stepped down from the show at the end of the 2024 season after hosting it for 41 years. In September 2024, radio host and “American Idol” emcee Ryan Seacrest took over the hosting spot.

Although, it was just announced that Sajak would be making a special guest appearance on Celebrity Wheel of Fortune, performing what he called "Final Spin."

And in case you're wondering how Tabari is doing: on her Instagram she wears her "Wheel of Fortune Flub Girl" title with pride, declaring she is "British Ogre for life."

This article originally appeared two years ago. It has been updated.

This study is for the birds, literally.

Turns out, humans might not be the only species with brand loyalty. According to a new study, birds are just as particular about where they…well, leave their mark.

The study, from Alan’s Factory Outlet, set out to answer a question every car owner has quietly wondered: Do birds actually prefer certain cars to poop on?


After surveying 1,000 drivers, the answer was a resounding yes. And while there are a few caveats to this study, it still makes for some interesting conversation. Maybe not dinner party conversation, but conversation nonetheless.

Perhaps even more importantly—it stumbled on a surprisingly fascinating mix of biology, color theory, and bird behavior.

First off, the findings confirmed that a bird’s ability to “detect ultraviolet (UV) light” and “heightened vision” makes certain car colors stand out more in their environment. In particular, vehicles with “eye-catching” shades like brown, red, and black are often “prime targets” for getting blessed.

Here are the most poop-worthy colors:

  1. Brown
  2. Red
  3. Black
  4. Yellow/Orange
  5. Blue
  6. White
  7. Silver/Gray

As the site Carbuzz mentioned, the caveat to note here is that the results came from self-reporting. Since “bird mess doesn’t show up quite as easily” on lighter colored cars, the results could be skewed due to a bit of cam-poo-flage.

Regardless, the study found that the longer birds hang around a car, no matter the color, the more likely accidents are to happen.

Furthermore, shiny cars and reflective mirrors can also incite some damage since birds often mistake their own reflections for rivals, especially during mating season, and attack them repeatedly.

And when it comes to brands, Ram trucks, Jeeps, and Chevrolets top the list of bird favorites. Teslas and Audis, meanwhile, appear to be in the “less splattered” club (for now).

Most poop-on-able car brands, according to birds:

  1. Ram
  2. Jeep
  3. Chevrolet
  4. Nissan
  5. Dodge
  6. Kia
  7. Tesla
  8. Audi
  9. Ford
  10. Subaru

birds, pigeons, bird poop on car, cars, best cars, clean vehicle car wash, bird studies, keeping car clean Clip from Alfred Hitchcock's 'The Birds' media3.giphy.com

Interestingly, the roundup potentially points to something car folks will appreciate: size does, in fact, matter. As Carbuzz put it, the top choices tended to be pickup trucks, “which are bigger, meaning more surface area to poop on.” Cause who wants a tiny toilet? No one, that’s who.

Lastly, the results might be funny, but the impact isn’t always a laughing matter. The survey noted that nearly one in four Americans spend over $500 each year on car washes and repairs due to bird droppings. Fifty-eight percent even said their car has been pooped on more than once in the same day. That’s enough to make anyone feel personally victimized by nature.

While it might feel like an attack on human dignity, birds aren’t plotting against our paint jobs. They’re simply reacting to a landscape in the only way they know how. They can’t help it if they’re nature’s Jackson Pollocks, and our cars are irresistible canvases.

All you can really do is protect your finish, park under a covered area (not trees though!), and hope for the best. And next time you’re purchasing a new vehicle, consider a boring color.

A woman saying no.

Does telling someone "no" make you uncomfortable? Whether it’s turning someone down for a social engagement, a favor, or shutting down someone’s idea at the workplace? It’s difficult to reject someone’s idea or plan because you don’t want them to feel bad, and you also may feel the need to justify your decision.

What’s worse is when saying no makes us feel so uncomfortable that we get roped into attending social engagements that we don’t want to go to, or following someone’s bad idea at work that you know isn’t going to make a difference.


The good news is that Jefferson Fisher is here to show us how to say no in a kind way, without feeling the need to justify ourselves. Fisher is a personal injury attorney and communications expert who has become massively popular on Instagram—with over 6 million followers—for sharing tips “to help people argue less and talk more.”

What’s the wrong way to tell someone no?

@kencoleman

How to say no while also being kind. #no #kind #clarity

First, Fisher explains where many people get fouled up when telling someone no. They add a "but" to the statement that negates the positive idea they are trying to convey.

“Here's where it goes wrong, where you say thank you. You lead with gratitude first. Say, thank you, but. ‘Oh, I love to, that sounds so wonderful. But I can't,” Fisher explains. “It dismisses it. That puts it down. The word 'but' has a way of deleting what you just said before."

How to tell someone 'no' in a polite way without making excuses

Instead, Fisher said people should “flip it” by starting with the “no” and ending with gratitude. He says the way to say "no" to an invitation is to say, “I can’t. Thank you for inviting me...I’ve heard that’s a great place. Let me know how it is.”

The order in which you deliver the information is crucial if you don’t want to justify yourself. If you end with “I can’t,” people will assume you want to explain yourself and are more likely to ask for one. That can put you in the position of having to give a poorly considered excuse.

Fisher then adds a beautiful nugget of wisdom: you should be direct because “clarity is kind.”

@todayshow

#AmyPoehler says that she loves the #Scandinavian #CommunicationStyle, and #HodaKotb and #SavannahGuthrie agree that being direct is often the best way to go. #TODAYShow

What does 'clarity is kind' mean?

“Clear is kind, unclear is unkind” is a phrase popularized by Brené Brown that means being direct and honest with others—even when it's hard—is more compassionate than being unclear.

“Feeding people half-truths or bulls**t to make them feel better (which is almost always about making ourselves feel more comfortable) is unkind,” Brown writes. “Not getting clear with a colleague about your expectations because it feels too hard, yet holding them accountable or blaming them for not delivering is unkind. Talking about people rather than to them is unkind.”

Fisher’s advice is excellent for anyone who has ever felt bad about saying no to someone. There’s no reason to feel bad about turning down an invitation or being honest with someone at work. You do right by yourself and others when you focus on being clear and kind. Sometimes the kindest thing you can say is “no.”