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Insiders share 'secrets' the average person doesn't know about their industries

From accessing paywalled studies to getting free upgrades, people in various industries are spilling the beans.

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There's a lot of behind the scenes info most of us don't know.

One strange reality of life is that there's a lot that happens behind the scenes of…well, everything…that people simply never know about. I'm not talking about deep state conspiracies here or anything, just normal run-of-the-mill industry secrets that only people who work in those industries knows.

Some of these "secrets" are actual secrets meant to be kept sacred, like how certain magic tricks work. Some are things we don't really want to know, like how the sausage gets made. And some are simply things that industry folks know but don't bother to inform the rest of us about, like the fact that the average movie theater employee really doesn't give a hoot if you sneak in candy as long as you're not obvious about it.

We're all curious, though, about what goes on in the back room, behind the counter, under the radar, etc. So when someone on Reddit asked "What industry 'secret' do you know that most people don’t?" people flocked to answer—and to see what people said.

To be clear, there's no way to officially verify these insider secrets, but it's still fun to see what people who work in various industries reveal.

Do you know who actually wrote that nonfiction book you loved?

"Most—probably 80 percent or more—of the books on the nonfiction bestseller list (autobiographies, memoirs, political/business books, etc.) are ghostwritten.

Source: am ghostwriter." – RSquared787

The ghostwriter added an encouraging caveat, though:

"Most (good) ghostwritten books are a true collaboration: somebody with an amazing story (or great idea/argument or whatever) who genuinely has the 'goods,' so to speak… but not the major league-level writing chops it takes to execute the best/most effective/most entertaining version of their story. So they bring in a specialist who knows the craft of storytelling and how to structure and execute something on the scale of a book, and—together, over the course of a year or so of deep collaboration—they bring the story to life. It’s the only way these voices would be heard in book form, in a lot of cases, and (IMHO, as someone who collaborates on these books), there’s no downside as long as the author genuinely invests time and effort."

The house always wins, but especially on slot machines

"I saw how slot machines for casinos were designed... don’t play slots." – Eliza_Lisa

"I had a buddy that was in the casino industry and claimed that 80% of their profits came from slot machines. This was the older mechanical types. The newer computerized ones can be programmed to do anything." – Mo_Jack

That security guard? Not all that helpful if the ish hits the fan.

"I'm an unarmed security guard.

Every now & then I'll get a comment from someone about how they're glad I'm around in case there's an active shooter or something.

Yea; if that happens? We're not doing anything aside from getting ourselves to safety and calling the cops.

We're literally told in training that if we try to intervene directly with an active shooter we'll be fired." – disinfo_bot_47·


"'Detect, Deter and Report' was the slogan at Securitas back in the day.

We were frequently told we were there for insurance purposes and were expected to NOT take action beyond calling the cops and getting ourselves to safety.

Great student job." – IBoris

Want to see a study that's behind a paywall? Just ask the researcher.

"I'm an academic researcher and I can speak for a huge number in my field when I say:

If you want access to our studies and they're behind a paywall, you can email us and we will send you the study.

We are genuinely delighted to share and if you want further context for the results or what have you, I'll always try my best to oblige.

The only limiters on that last bit is that:

  1. the original data for the study might have reached the end of our right to keep it, in which case it will have been destroyed.
  2. I might have forgotten details or I might have written that paper during a particularly hectic time and my file system might be total shit.

Also a lot of us are on ResearchGate and various social media things so you can contact us through there. If you can't contact us directly or we're being slow, one of the other authors on the paper might be contactable." – and_so_forth

Bestsellers might be bestsellers because people buy their own books

"The New York Times best seller list has a lot of people on it who buy massive numbers of their own books." – Ibringupeace

"Apparently, there is a symbol that indicates that while it did make best seller status, there was a bulk buy. A footnote, if you will, or similar to an asterisk." – spoda1975

"It’s a dagger! †" – Tarledsa

(It's true.)

Private messages aren't 100% private, in case you hadn't figured that out yet

"Worked in online community management and social media for years - Admins CAN read all of your PMs. Private only means private from the masses, not from administration, we had to be able to read them to check reports of abuse, grooming, illegal activity etc. I can't tell you how much cringeworthy shit I had to read through, especially from guys trying to hook up." – will_write_for_tacos

You may not have actually witnessed your baby's first steps

"If your baby goes to a nursery/daycare, chances are those weren't their 'first' steps/words etc that you witnessed. Industry standard is to not tell parents when these things happen as it makes them feel bad. I've seen kids up and walking about the room for weeks, even months before their parent proudly announced at drop off that they 'Took their first steps last night.'" – by_the_way_mate

Being extra nice can get you some sweet free upgrades

"If you’re nice to hotel staff they are more likely to give you free sh*t." – Archibald_Thrust

"A good friend of mine (Korean) visited las Vegas for her honeymoon. The husband was just a student at the time and she worked at a call center to pay their bills. When they were checking in at the hotel, the man at the front desk asked where they were from. She told them we are from Korea! And the man responded," oh I love Korean food!". They were a bit early to check in so they left their bags and went out to get some food at a local Korean restaurant. When they came back they bought some food for the front desk guy and when they handed the food over the guy was shocked and upgraded them to the penthouse. Little did my kind friends know, the guy was a manager and the penthouse was available. Friend sent me pics after they got in their room and wow... Las Vegas penthouse is probably a room I will never be able to afford in my lifetime... All for a little Korean food they got a memory they will never forget." – GroovinBaby

"Oh for sure. I worked in hospitality for years, and all my favorite guests got upgrades, free snacks, etc. And the awful guests got the exact opposite lol." – PalerEastMadeIt

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'Wheel of Fortune' fans left shocked after contestant wins $50,000 solving impossible puzzle

“How in the world did you solve that last one?” asked host Ryan Seacrest.

Wheel of Fortune/Youtube

That was quite impressive.

Listen, while we all love a hilarious Wheel of Fortune fail, watching an epic win can be just as entertaining. And that’s exactly what recently happened on The Wheel when a contestant named Traci Demus-Gamble made a winning puzzle solve so out-of-nowhere that it made host Ryan Seacrest jokingly check her for a hidden earpiece.

In a clip posted to the show’s YouTube account Friday, Jan. 17, Demus-Gamble waved to her husband who was standing on the sidelines before going up to the stage for her next challenge: guess a four-word “phrase.”

Demus-Gamble wasn’t off to a great start, as only two of her given letters (“T” and “E”) made it to the board. And the odds didn’t improve much after Demus-Gamble, admittedly “nervous,” gave the letters “M,” “C,” “D,” and “O” and only two of those letters showed up once on the board.

“Again, not too much more, but who knows, you’ve had a lot of good luck tonight,” Seacrest said. “Maybe it’ll strike you.”

Then, all in under ten seconds (more like in 1.5 seconds), Demus-Gamble correctly guessed, “They go way back” like it was nothing.

Watch the incredible moment below:

- YouTubewww.youtube.com

"How in the world did you solve that last one?" Seacrest asked.

"I just dug deep, I dug deep," Demus-Gamble said.

Yeah, you dug real deep," Seacrest replied. "Congratulations, great, great work."

“Now THAT was an amazing solve.”

“Wow! That was impressive!”

“I couldn't solve that one to save my life, but Demus-Gamble got it like it was nothing.”

“There's only one way to describe this to me: 😦”

At the end of the clip, Seacrest opened the envelope to reveal that Demus-Gamble’s puzzle solve won her $50,000, earning her a total win of $78,650. Certainly not chump change.

As for her winning strategy—Demus-Gamble assured no cheating was involved. “I just dug deep," she told Seacrest. We’ll say.

This article originally appeared in January

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Service dog sees his favorite character on a Disney cruise and utterly loses his cool

Pure. Joy.

Photo credit: Canva

Service dogs deserve vacations, too.

Service dogs are professionals who are trained to be attentive, helpful and extremely well-behaved for their owners who rely on them for everyday living. They aren't easily distracted and have solid control over their impulses because their job performance is vital to humans who need them. No one wants a service dog going rogue.

But underneath all of that self-control and professionalism, service dogs are still dogs, as an adorable reunion on a Disney cruise ship makes delightfully clear.

Ashton McGrady is a content creator who shares her adventures with her Golden Retriever service dog, Forest, who has an affinity for Disney characters. In one video, she shows Forest choosing his own stuffy at a Disney gift shop, even putting the money on the counter to pay for it himself. But another video of Forest being reunited with his favorite character, Pluto, has people the world over feeling his joy vicariously.

Watch:

@radiantlygolden

proof that distance won’t keep the very best of friends apart ❤️🚢✨ we love you pluto!!! #servicedog #servicedogteam #disneytiktok #disneycruiseline #disneycruise #hostedbydisney

Ashton calls Forest her "best pal and lifesaver," and it's clear from her videos that they make a great team. People loved seeing the good doggo get to let loose and enjoy a romp with Pluto and how the cast member interacted with him as well.

"Those dogs are such good pups and work so hard to keep their owners safe, it’s nice to see them play for a bit ❤️"

"This is the most golden retriever golden I’ve ever seen 🥰🥰🥰"

"i just know the actor under the costume was having the best day ever."

"DID PLUTO WAG HIS OWN TAIL??? This is the best thing I’ve seen all day"

"It's like the Disney hug rule applies to dogs...but it's play with them until they are done."

The "Disney hug rule" referenced here is an apparently unofficial "rule" that DIsney cast members when dressed in character don't end a child's hug until the child let's go—basically letting the child hug the character as long as they want to. It's not an actual rule, but it's a thoughtful practice some cast members use to make sure their young guests don't leave a character meet disappointed.

For Forest, the equivalent is playing until he (or his owner—he's on the job, after all) decides he's done.

This isn't the first time Forest has had a touching reunion with Pluto. Ashton shared another video with a similar interaction—it's clear that Pluto truly is Forest's bestie.

@radiantlygolden

I just want to go back to this moment 🥹 if you’re friends with pluto and you see this, you made our entire day ♥️ #waltdisneyworld #wdw50 #epcotfestivalofthearts #festivalofthearts #epcot #charactermeetandgreet #disneytiktok #distok #servicedog #servicedogteam #servicedogsatdisney


Ashton also uses social media to educate people about service dogs, as there are a lot of misunderstandings out there about what service animals are, how they work, and where they are allowed to be.

Though service dogs and their owners will often naturally form a bond, a service dog is not a pet; it's a working animal that assists a person with disabilities or health conditions. In fact, service animals are considered medical equipment, in the same category as a wheelchair or an oxygen tank, and they are allowed to go anywhere the person they are serving would normally be allowed to go—even if other animals are not allowed. As the Americans with Disabilities Act website states: "Under the ADA, State and local governments, businesses, and nonprofit organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is allowed to go."

Service dogs are sometimes confused with emotional support animals, but they are not the same thing. Service animals are trained to do specific tasks related to mitigating a person's disability, which could range from recognizing when their owner is needing medical attention to reminding them to take a medication to guiding them around an obstacle or across a street.

@radiantlygolden

If a business is not pet-friendly, they may only ask these TWO questions! note: “emotional support” is NOT considered a valid answer to question 2. thank you @Disney Parks for this great example of how it should be done. #servicedog #servicedoglife #servicedogteam #disabilitytiktok #disneyparks

There are some guidelines and laws that govern how the general public as well as private businesses should interact with service animals. First, no one should pet a service animal unless their handler specifically invites them to. Second, there are only two questions a business owner or their staff members are allowed to ask a person with a service dog: 1) Is the dog a service animal who is required because of a disability? And 2) What work or task has the dog been trained to perform? They are not allowed to ask for documentation, ask what disability the person has or ask that the dog demonstrate what they can do.

For people who need them, service animals like Forest are a vital part of living a full life. They are also working professionals who deserve a break now and then, so it's fun to see this good doggo having the time of his life with his buddy, Pluto.

You can follow Ashton on TikTok and YouTube.

This article originally appeared in January

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Teacher starts doing her student's hair everyday after her parent died to take care of her

"I love being the teacher that I needed growing up."

Image via Canva

Elementary school teacher Alice Yates does hair for student who lost a parent.

Teachers play a much larger role than simply being educators. And elementary school teacher Alice Yates (@missaliceinteacherland) understands what it means to go above and beyond for her students, especially those in need.

In a new video shared on Instagram, Yates shared an emotional video about a student who recently lost a parent. After noticing she was coming to school with her hair unbrushed most days, she decided to step in with kindness and help take care of her by doing her hair everyday.

In the start of the video, Yates shows herself brushing out a little girl's hair as she tells her story in the captions. "A few months ago one of my student's parent died pretty suddenly...she was coming to school with her hair not even brushed most days," she writes. "I just wanted to help where I could. So I bought a cheap comb and hair ties so that I could at least do a basic pony for her to get her hair out of her face."


The small act of love did not go unnoticed. Her other students noticed Yates doing the student's hair, and wanted to get their hair done, too. "Then the other girls in the class started asking if I'd do their hair too. Now during breakfast, we have chitchats while we do hair! I wouldn't trade this time for anything. It has helped us all become so much closer.❤️"

She goes on to explain that she wasn't sure if parents would be okay with it, but was put at ease after getting a thankful message from one.

"I was a little nervous some parents might take it the wrong way that I'm doing their kids hair, but then I got this message: 'I just FaceTimed with [student's name] and saw her hair. It was adorable. Thank you for being extra sweet to my girl while I'm away. I don't even know what her hair looked like when she came in lol."

Yates offered more details as to why she treasures the personal interactions with her students. "I love being the teacher that I needed growing up...when I was a kid many of my teachers didn’t take the time to get to know us. They didn’t really show us love, tell us about their family, or even ask about ours," she writes. "They showed up, taught from a McGraw Hill Teacher Guide and went home. I think back on school and I hated it most years. I can count on one hand the teachers that I felt safe and happy with."

It was that experience that made her want to be a different teacher. "School filled me with so much anxiety and I think it’s a huge reason why I pour my heart and soul into teaching now," she writes. "I find so much comfort in looking into a parents eyes and telling them that I will take care of their baby, and they look back and me and know I mean it. ❤️"

Yates' emotional video got an incredibly supportive response from viewers. "And that’s a vocation right there & exactly the teacher our children need 💕," one wrote. Another shared, "This is beautiful bc when I was in 3rd grade my dad almost died in a motorcycle accident. Needless to say with no family nearby, most days I was barely dressed much less brushed. My teacher would bring barrettes to put up my hair and ill never forget the difference it made in my life ♡." And another viewer added, "They will never forget you and the time you took for them ❤️."

If you would like to contribute to Miss Alice's classroom, you can shop her Amazon Classroom Wishlist here.

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London man finds a mysterious egg, incubates it, and launches a Pixar-worthy journey of love

When Riyadh found an abandoned egg, he had no idea that it would change his life.

Courtesy of Riyadh Khalaf/Instagram (used with permission)

When Riyadh found an egg, he had no idea how much it would change his life.

The story of Riyadh and Spike starts like the opening to a children's book: "One day, a man was walking along and spotted a lone egg where an egg should not have been…" And between that beginning and the story's mostly sweet ending is a beautiful journey of curiosity, care, and connection that has captivated people all over the world.

Irish author Riyadh Khalaf was out walking in Devon, England, when he came upon an egg. "We just found what we think is a duck egg," Riyadh says in a video showing the milky white egg sitting in a pile of dirt. "Just sitting here on its own. No nest. No other eggs."

Thinking there was no way it was going to survive on its own, Riyadh put the egg in a paper cup cushioned with a napkin and took it home to London, which entailed two car rides, a hotel stay, a train ride, a tube ride, and a bus ride. He said he used to breed chickens and pigeons, so he had some experience with birds. Knowing the egg could survive for a while in a dormant state, he ordered an incubator on Amazon, and the journey to see if the egg was viable began.


Even though it was "just an egg," Riyadh quickly became attached, and once it showed signs of life he took on the role of "duck dad." Every day, the egg showed a drastic change in development, and Riyadh's giddy joy at each new discovery—movement, a discernible eye, a beak outline—was palpable. He devoured information on ducks to learn as much as he could about the baby he was (hopefully) about to hatch and care for.

Finally, 28 days later, the shell of the egg began to crack. "I could see this very clear outline of the most gorgeous little round bill," Riyadh said—confirmation that it was, indeed, a duck as he had suspected. But duckling hatching is a process, and one they have to do it on their own. Ducklings instinctively know to turn the egg as it hatches so that the umbilical cord detaches, and the whole process can take up to 48 hours. Riyadh watched and monitored until he finally fell asleep, but at 4:51am, 29 hours after the egg had started to hatch, he awakened to the sound of tweets.

"There was just this little wet alien staring back at me," he said. "It was love at first sight."

Riyadh named his rescue duckling Spike. Once Spike was ready to leave the incubator, he moved into "Duckingham Palace," a setup with all of the things he would need to grow into a healthy, self-sufficient duck—including things that contribute to his mental health. (Apparently ducklings can die from poor mental health, which can happen when they don't have other ducks to interact with—who knew?)

"My son shall not only survive, but he shall thrive!" declared the proud papa.

Riyadh knew it would be impossible for Spike to not imprint on him somewhat, but he didn't want him to see him as his mother. Riyadh set up mirrors so that Spike could see another duckling (even though it was just himself) and used a surrogate stuffed duck to teach him how to do things like eat food with his beak. He used a duck whistle and hid his face from Spike while feeding him, and he played duck sounds on his computer to accustom Spike to the sounds of his species.

"It's just such a fulfilling process to watch a small being learn," said Riyadh.

As Spike grew, Riyadh took him to the park to get him accustomed to the outdoors and gave him opportunities to swim in a small bath. He learned to forage and do all the things a duck needs to do. Throughout, Riyadh made sure that Spike was getting the proper balanced nutrition he needed as well. Check this out:


After 89 days, the day finally came for Spike to leave Riyadh's care and be integrated into a community of his kind "to learn how to properly be a duck." A rehabilitation center welcomed him in and he joined a flock in an open-air facility where he would be able to choose whether to stay or to leave once he became accustomed to flying. Within a few weeks of being at the rehabilitation center, his signature mallard colors developed, marking his transition from adolescence. Spike has been thriving with his flock, and Riyadh was even able to share video of his first flight.

This is the where "And they all lived happily ever after" would be a fitting end to the story, but unfortunately, Spike and his fowl friends are living in trying times. The rehabilitation center was notified by the U.K. government in December of 2024 that the duck flock needed to be kept indoors for the time being to protect them from a bird flu outbreak and keep it from spreading.

Building an entire building for a flock of ducks is not a simple or cheap task, so Riyadh called on his community of "daunties" and "duncles" who had been following Spike's story to help with a fundraiser to build a "Duckingham Palace" for the whole flock. Riyadh's followers quickly raised over £11,000, which made a huge difference for the center's owners to be able to protect Spike and his friends.

All in all, Riyadh and Spike's story is a testament to what can happen when people genuinely care. If Riyadh had left that egg where it was, it may not have made it. If Spike hadn't survived and been moved to the rehab center, the ducks there would be in greater danger of the bird flu due to the costs of building an indoor shelter for them. Despite the ongoing bird flu threat, the story really does have a happy ending.

Thank to Riyadh for sharing Spike's journey with us. (You can follow Riyadh on Instagram here.)

This article originally appeared in January.

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Gen Z manager shares the time-off requests she's rejected, and people are here for it

This is a refreshing approach to leadership.

@bunchesofbeggs/TikTok

This Manager think PTO is for vacation, not "life changing events."

What does it take to be a good boss? You can answer this a bajillion different ways—being a clear communicator, earning employee trust, providing constructive feedback, and fostering a positive and supportive work environment while also being open to feedback and recognizing your team's contributions—but really, it all seems to stem from respecting your employees as fellow human beings.

And part of that means acknowledging that these employees have lives that are, frankly, more important to them than the job, and not penalizing them for it. One manager, and Gen Zer no less, seems to fully understand this basic principle, and folks are applauding her for it.

Elizabeth Beggs, who manages a five-person team for a packaging distribution company in Virginia, recently made a TikTok sharing which time-off requests she “rejects.”You’ll see why “rejects” is in quotes shortly.

One example: when a female rep notified Beggs that she was likely having a miscarriage. After the team member asked how she can file for time off to see to the issue, Beggs immediately responded, “Girl, go to the doctor! We’re not submitting time off for that!”

In Beggs’ mind, PTO is for “vacation,” not medical emergencies. What a concept.

@bunchesofbeggs Edited to clarify- 1. My team is all salary. 2. These examples are not all recent or from my current position. 3. My team works hard and hits thier KPIs above and beyond. Time off is meant to recharge and be used how you need it, not to handle life changing events #mangers #corporate #genzmanagers #sales #vetstocorporate #veterans ♬ original sound - Elizabeth


Beggs went on to explain a couple more situations, like when a parent who was “up all night” with a sick kid. And her last one wasn’t even negative—she had an employee who wanted to work a half-day to do something nice for their anniversary.

“Seriously, if any of these triggered anyone, then you need to evaluate how you run your team as a manager,” she concluded.

By and large, the response to Beggs’ management style has been overwhelmingly positive, and people seem to find it completely refreshing.

“You are not a manager, you’re a LEADER,” one person wrote.

@bunchesofbeggs Everything you do should be to better your team, not to make your life easier #leadership #ownership #corporatelife #veteran #military ♬ original sound - Elizabeth

Another said,“The better you treat your employees, the more loyal they will be and the better work they will put out. Most people do not understand how management works.”

A few noted how this attitude seems to be more present among younger leaders.

One person commented, "millennial manager here. My team members are human first, employees second. Like just go do what you want but get the work done too.”

Another joked that “Boomer managers could NEVER.”

Beggs would later clarify this doesn’t mean she doesn't have clear productivity expectations for her team (who work on salary). Perhaps if she had a team member not making their KPIs (key performance indicator), there would be an additional conversation surrounding time off, but there is still an inherent respect as a fellow human being. Which, to her, means treating bona fide time- off as a way to “recharge and be used how you need it, not to handle life changing events.”

@bunchesofbeggs If you’re planning does not account for people being human- it’s bad planning #genzleaders #armyvet #militaryvet #genz #corporatelife #corporate #manager #timeoff ♬ original sound - Elizabeth

Younger generations might get labeled “lazy” or “entitled,” but they are also the ones fighting to change the status quo, so that we all may be treated less like cogs in the machine, and more like actual human beings. Its leaders like Beggs who show that operating in new ways doesn't compromise productivity, and in fact enhances it. We might not be able to change the global standard overnight, but we certainly aren’t going to get to a better place without leaders who choose to serve their community rather than a bottom line.

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