Forever 21 facing backlash from plus-size customers who received diet bars with their online orders

Fat shaming has never been in style, and yet, the fashion industry seems to have it on lock.
Many Forever 21 customers have reported they've received samples of Atkins' new line of lemon bars with their plus-sized clothing orders. The bars are touted as a way to "treat yourself without worrying about your carb count." Yikes.
Needless to say, the free sample did notgo over well. Many customers feel as if the fast fashion retailer is trying to subtly tell them they need to lose weight.
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Forever 21 responded, saying they aren't trying to target people who ordered plus-sized clothes. Everyone got the Atkins bar samples, and they're in fact not trying to tell people, "Hey, you could really stand to lose a few pounds." The retailer has since apologized for including the bar in their shipments.
"From time to time, Forever 21 surprises our customers with free test products from third parties in their e-commerce orders. The freebie items in question were included in all online orders, across all sizes and categories, for a limited time and have since been removed," Forever 21 said in a statement, per Buzzfeed News. "This was an oversight on our part and we sincerely apologize for any offense this may have caused to our customers, as this was not our intention in any way."
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Regardless, it's still not a good look. The presence of the bar insinuates there's something wrong with the customer – regardless of their size. Opening a box to find a diet bar is going to make people feel like trash about their figure, even if there's nothing wrong with them.
We love the fun of getting surprised with free samples with our clothes, but Forever 21 should think harder about what they include next time.
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Communications expert shares the 7-word phrase to shoot down anyone being disrespectful
Try this method next time someone says something rude.
A woman can't believe what she just heard.
Getting caught off guard by a rude comment from a coworker, family member, or total stranger can throw you for a loop. You immediately start wondering how you should respond. Should I insult the person right back or play it cool without stooping to their level? Everyone is going to be thrown by a disrespectful comment at some point, so it’s good to have a response in your back pocket for that moment when it comes.
Communications expert Jefferson Fisher provided a great response that we can all use recently on the Mel Robbins Podcast. Fisher is a Texas board-certified personal injury attorney and one of the most respected voices on argumentation and communication in the world. He is also the bestselling author of The Next Conversation: Argue Less, Talk More.
How to respond to a rude or disrespectful comment
Fisher told Robbins that the first step in responding to the comment is nonverbal. You say nothing. “A lot of silence. So often, if you just wait 10 seconds that you're gonna add distance between what they said and how you're going to respond,” Fisher said. “They're saying this to get something out of you, cause in that moment, they're feeling something, whether it's a fear or an insecurity, whatever it is, you're not going to deliver on that same plane that they are.”
The next step is to let the rude person know that their behavior will not be tolerated in a confident manner.
“So somebody says something disrespectful, you give enough silence to make sure that it's a little awkward, and then you're going to say something to the effect of, ‘That's below my standard for a response.’ All of a sudden, you're now making it clear that what you just said was beneath me. And I don't respond to things that are beneath me in that way.”
Throw it back on them
If you prefer to put someone back on their heels instead of squelching the situation as Fisher recommends, John Bowe, a speech trainer, award-winning journalist, and author of I Have Something to Say: Mastering the Art of Public Speaking in the Age of DisconnectionI Have Something to Say: Mastering the Art of Public Speaking in the Age of Disconnection, says that you should respond with a question: “Do you really mean that?”
“Say it with outrage or dripping sarcasm, with raised eyebrows or deadpan calm. It doesn’t matter. This phrase is quietly disarming and deceptively powerful,” Bowe writes for CNBC. Bowe says the response does two great things for you. First, it gives them a chance to reconsider their words because most rude comments are said without thinking. “By responding with curiosity instead of defensiveness, you’re holding up a mirror. Often, that’s all it takes for the other person to walk back their offense,” he writes.
After the person is asked if they meant what they said, they can double down on their rude comment, but they are probably more likely to backpedal or apologize.
Unfortunately, it’s a fact of life that, unless you live under a rock, you’ll have to deal with people making rude comments. But the best thing you can do is to prepare yourself to confidently put someone in their place so they’ll think twice about ever being rude to you again.