An ‘undercover boss’ is profoundly moved when he learns a great employee is homeless.
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At the age of 25, Angel had a job working in a restaurant and became pregnant.

Eventually, she was unable to work because of her pregnancy, so she was let go. Pregnant and penniless, Angel found that her only option was to move into a homeless shelter. She lived there for two years with her three children and, for Angel and her young family, it looked like there was no way out. But a stroke of luck combined with her amazing attitude and work ethic would change the lives of Angel and her children forever. Angel was working at Modell’s Sporting Goods in New York City when she unknowingly appeared on an episode of Undercover Boss. Her job was to train a new employee named Joey. But in reality, “Joey” was Mitchell Modell, CEO of the sporting goods giant, in disguise.

Throughout his “training” Modell was knocked out by Angel’s enthusiasm and customer service skills.

“My first impression with Angel is that I’m blown away,” Modell said. “She understands how important customer service is and it’s great to see, as CEO, things that I totally believe in are being filtered down to the store level.” Modell (as Joey) told Angel that he applied for a job at Modell’s Sporting Goods because he had a pizza shop that closed down, and Angel’s response showed her amazing attitude. “Joey I think you’re very brave,” Angel said, “and I think sometimes you may have ups and sometimes you may have downs. As long as you drive yourself you’re going to be fine.” Angel then shared her personal struggles to encourage Modell to work hard, and he was profoundly moved. “I’m the one who decides how much our associates are paid,” Modell said, “and to learn that one of our employees is homeless makes me sick.”


At the end of the episode, Modell revealed that he’s actually the CEO and promoted Angel to assistant manager, giving her a $14,000 annual raise, but that wasn’t all.

He couldn’t stand her living in a homeless shelter with three children so he did something unbelievable. Modell gave her a check for $250,000, saying through his tears, “I want you to move out of there immediately, like tonight.” Angel was so shocked that she fell to the ground.

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Anne Hebert, a marketing writer living in Austin, TX, jokes that her closest friends think that her hobby is "low-key harassment for social good". She authors a website devoted entirely to People Doing Good Things. She's hosted a yearly canned food drive with up to 150 people stopping by to donate, resulting in hundreds of pounds of donations to take to the food bank for the past decade.

"I try to share info in a positive way that gives people hope and makes them aware of solutions or things they can do to try to make the world a little better," she said.

For now, she's encouraging people through a barrage of persistent, informative, and entertaining emails with one goal in mind: getting people to VOTE. The thing about emailing people and talking about politics, according to Hebert, is to catch their attention—which is how lice got involved.

"When my kids were in elementary school, I was class parent for a year, which meant I had to send the emails to the other parents. As I've learned over the years, a good intro will trick your audience into reading the rest of the email. In fact, another parent told me that my emails always stood out, especially the one that started: 'We need volunteers for the Valentine's Party...oh, and LICE.'"

Hebert isn't working with a specific organization. She is simply trying to motivate others to find ways to plug in to help get out the vote.

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